Orange Tours and Travels Complaints & Reviews

Actually selected pickup location at madhapur avasa

Pick up location: madhapur, avasya hotel (Pickup van/bus) [protected], [protected].

But one guy called from [protected] to my mobile number [protected] and told that pick up van is cancelled, please come to madhinaguda opposite south india shopping mall @4:30 pm. My actual bus is scheduled @5:45 pm. Within the short period need to travel means it is not possible...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Telangana, 500018

I booked a ticket in orange travels from attili to hyderabad dated 20th october 2019 for my wife and kid. The bus got stranded in the middle and the driver and conductor left us in the road with out even caring for providing any alternative. Customer support is very rude and is shouting on us saying thay they dont have any alternative and nothing can be done.
If these are the standards the operator is maintaining regading the bus quality...

Helpful

Found this helpful?

Write a comment

I booked 2 sleeper seats in orange travels to travel from kakinada to hyderabad. I was allotted to bus:ar024648
Service no:ott - 167. The upper seat 8 and 9 are allotted to me, iam traveling with 2 kids. There are no steel rods for our upper seats, i asked the respective people of the bus they gave very reckless answer the every bus come with different seats and we are not responsible for that.

Driver contact [protected]...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, 500090

Worst travels very cleverly looting the people and canceling the services all of sudden. We reserved around 7 tickets from hyd to shiridi and shiridi in a week advance through paytm online bus services to a specific timing. While going to shiridi all of sudden i got a call a day before that the requested service was canceled due to technical issue and they asked us to travel by alternative service which is another timing and they didn’t...

Helpful

Found this helpful?

1 Comment

Address: 560103

Busno: ka51ac6010, serviceno: serviceno: ott - 1025 (Sleeper). Manipal to bangalore and back.
My children studying in manipal university regularly take your sleeper ac bus from bangalore to manipal.
Just recently i took the bus to and fro and the bus was completely infested with cockroaches. It is noticed them coming out from under the seats, ac vents and just about every corner.

Please understand that trying...

Helpful

Found this helpful?

2 Comments

Address: Orange Tours & Travels, Plot No 02-163/NR, Beside METRO Wholesale Supermarket, Suchitra, Hyderabad, Telangana 500067, Hyderabad, Telangana, 500067

Hi, i booked a sleeper from hyderabad to nellore for my brother who was a doctor.
The service number was ott - 145, and there came a pick up bus with ott-107 at miyapur.
So when he entered the bus and he sat in a seat, the driver (M. Raj kumar) was shouting that he should not sit there so then again he changed to back seat, again he keep shouting saying you cannot sit on your interested seat and all stupid crap nonsense he started...

Helpful

Found this helpful?

Write a comment

Address: 500064

Date of Travel : Sunday, July 21, 2019
PNR no: 97627121
Ticket no: TN8J14782999
From : Pune
To : Hyderabad
Refund Amount : 800

Description : There was Technical problem in the bus and A/C was not working and the Bus was running in Non-AC. Orange travels have agreed to refund 400 per ticket for this Issue.
It has been more than 2 months but the refund is not Done
Please refund...

Helpful

Found this helpful?

1 Comment

I booked orange bus from hyderabad to bangalore on 01 oct
2019 night.
Ticket no tnau41399499
Pnr no[protected].
It came 1 hour late. I kept my patience and boarded the bus. After 2 hours it met with accident. All the glasses were broken, driver said to get down in midnight and board another bus. I went in another bus with my infant baby and then driver saying bus is full. We waited for bus another 20 min then...

Helpful

Found this helpful?

2 Comments

Address: Guntur, Andhra Pradesh, 522124

Dear sir/madam
I forgot my specs in the bus. Pfa details below. Kindly respond at the earliest
Dear n. Stella, your ticket is confirm booked.
Pnr :[protected]
Date :[protected]
From : hyderabad
To : ponnuru
Service no: ott-103
Seat no : l4
Dep. Time : 10:10 pm
Pickup : madhapur - opp karachi bakery-opp karachi bakery (Pickup van/bus)
Pickup number : [protected]br...

Helpful

Found this helpful?

Write a comment

Your ar025357 bus driver is a pervert. Such a shameless creature putting his hands on girls. R these kind of drivers do u have? He will for sure deny it only the girl knows that he really tried touching her. First go through proper selection of drivers. Remember this is not something for attraction. Only because u want ur travels reputation to be there don't create this as a stunt for attraction. Take serious action on him. I won't destroy...

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Address: A-8,powerhouse colony,Near shivalyam,godavarikhani, Karimnagar, Andhra Pradesh, 505209

I traveled in many travellers but oranges traveler was one of the waste bus i have travelled i waited for more 1hr 45 min for the bus. No proper communication to the traveler. It wasted me so precious time. Waste to travel in orange bus. I want my money return back for wasting my time and everything thing. Please provide proper coustmer services to every one...

Helpful

Found this helpful?

Write a comment

Bus from pune to surat, had no charging ports in the working condition. When inquired about the same to the conductor, he was least interested in even answering back. After asking multiple times, he made the effort to talk and said nothing in the bus works and then laughed it off. With this kind of behaviour from the staff, i do not expect any response or action from the company, however, i would suggest choosing better operators for a comfortable...

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra

I was travelling from ahemdabad to pune drop point being padmavati parking.. I was not dropped at drop point instead was drop at wakad.. On top of that ur employee tejas at wakad assaulted of murdering me with bad words.. Please take strict action or else i will file police complaint against company n it’s employee..
I expect a reply from ur side.....

Helpful

Found this helpful?

1 Comment

I am a frequent traveler in a travel job. I had booked a bus ticket from jaggaiahpet to hyderabad on 31/08/19 in orange travels at 6pm (Kl63d3327). Bus operators called me & informed that bus will be delayed by 30 mints only. I was already waiting at the mentioned boading location (I. E. Opp to venkatesai food plaza, jaggaiahpet bypass highway) but bus didn't come even till 7pm. I was constantly calling them but there was no any good response...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

I had booked bus from hyderabad to dharwad which was at 9:45 pm. I was alone and it was raining and the bus operator didn't maintain the timings at all. I kept waiting. I kept calling customer care but they didn't respond. They simply put me on hold. The bus driver was simply saying 5 mins everytime. Nobody was ready to take responsibility. The bus finally came at 11: 15 pm. I kept waiting alone till then. I want refund for this issue. This...

Helpful

Found this helpful?

Write a comment

We travelled today from pune to hyderabad. The experience has been extremely bad. First of all when we boarded the buses the previous travel passengers were already there and their leftovers were not cleared even after they left. Also, the driving too rash. I was sitting on the front seat and wasn’t able to sleep for even a second. The driver kept honking for no reason whatsoever and was very loudly talking over phone most of the time....

Helpful

Found this helpful?

1 Comment

Address: #76-3, Opp Kalamandir Outer RingRoad,Marthahalli Bangalore - 560037, Karnataka Phone No: 33559999 Mobile No: 8970692211, 560037

Dear sir, traveling from blore to bagalkot (8/09/19) in bus ka51ad1208 ott no-1023, 9.30 pm bus, its was around 4.30am, the orange travels bus driver over speeded to other bus! The other bus went into the pit trailing down the divider and somehow managed not to topple down, i saw it through my own eyes! Even our bus became very fragile. Fortunate enough to recover within seconds.. Later, that was lot of argument between drivers, and later...

Helpful

Found this helpful?

Write a comment

Website: Orange travels

My pnr is 98522367. And as per the schedule i waited for 2 hrs as the bus is extremely late.. But it does not pick me up as the operator is extremely rude and doesn't contact me properly and doesn't waited for me a single minute. Then he asked me to come at 11 kms awqy but when i reached half a way he told me that he doesnt wait for me and spend 178 for the cab
I want to take some actions against the travels and want my money back...

Helpful

Found this helpful?

1 Comment

I have a pick up at madiwala police station at 6.10 pm on 8 august 2019. I. E. Today but the bus arrived at 8 p. M. And operator does not contact me properly as his voice is not audible. I call him back in secs.. And he told me to come to middle of the road that is not the pick up point. And then suddenly he started bus and doesn't wait for me for a single minute [protected] operator no. When i ask him to stop. He mishaves with me and tild...

Helpful

Found this helpful?

Write a comment

Hi,
I'm travelling from chennai to hyderabad with bearing pnr[protected]. It's been more than 2-hours that my pickup hasn't arrived and driver is honking that there is vehicle break down. I've urged them for replacement of the vehicle but still they never care. The driver is complete jerk that he is feeding off all the passengers time and the management pays no response for such. Pathetic service and additionally they charge huge amounts...

Helpful

Found this helpful?

Write a comment

Orange Tours and Travels Complaints & Reviews

File a complaint to Orange Tours and Travels

Recently resolved complaints

Most useful reviews

Featured stories

Orange Tours and Travels reviews & complaints page 11

punctuality and in last moment cancelling the pickup van

bus stopped in the middle and no support from operator

i am complaining about the sleeper seat and overflow of a/c

canceling the prior reserved services within very short notice

cockroaches in bus

rude behaviour of driver ott-107 (m. raj kumar)

refund not done yet

worst transport.. met with accident

specs

complaint on driver

complaining about bus delay and no proper services

charging port and conductor, both not working

mischievous behaviour

refund as the bus didn't come at all at the location

worst bus service

poor management

over speeding, no washroom break for women, when asked to stop, driver is rude and pathetic

bus pick up

bus from bangalore to pune

pickup vehicle i arrived for span for more than 2-hours

Orange Tours and Travels Complaints & Reviews

File a complaint to Orange Tours and Travels

Recently resolved complaints

Most useful reviews

Featured stories

Orange Tours and Travels reviews & complaints page 11

Related businesses