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Red Bus Complaints & Reviews

www.redbus.in

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Updated: Jan 7, 2025

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Good! Red Bus values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Red Bus step up their efforts to fully resolve all complaints 👍

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GST Invoice Not Received

Unauthorised change of seats by Krish travels Coimbatore- three hours delay

Refund has not been done

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I need GST invoice of bus ticket.

Ticket Cancellation money not refunded

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No resolution provided during Journey

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Red Bus reviews & complaints page 186

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Address: Mumbai City, Maharashtra

Hello, My Mobile Number: +91-[protected] I had booked my Mum-Bangalore-Mum Ticket for Onward journey on 17 May 2014 & return journey on 18 May 2014 via Redbus in S.R.E Travels. I learnt from Bus driver at the time of boarding for onward Bus that my ticket is not confirmed and hence I cannot board the bus. Later, I spoke to Redbus representative (Mr. Charan - Floor Supervisor), I got confirmation that I will get full...

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Address: Krishna, Andhra Pradesh

Good evening sir, I am Anjaneyulu from Vijayawada.I have booked my ticket from Vijayawada to Bangalore through red bus.in. At 05th, may( Monday) 6.15pm.As per message I was at NTR statue, Vijayawada at right time.But, they went to Bangalore with out phone call.I request to you please consider my complaint and do the needful. Thanking you sir P.Anjaneyulu PH-[protected]...

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Address: Bangalore, Karnataka

I booked the Tirupathi Package Tour through Redbus.in on 4/4/2014. Ticket number : TG[protected]. Travels Name : S.V.R Travels. Travel Date : 7/4/2014. Bus Type : AC HITECH. Number of Seats Booked 4. Total Amount : 5596. We booked the AC HITECH bus to Tirupathi, but the SVR travels Provided for us is Non AC Bus. For that they provided the reason is AC Not working on the bus and they are repairing the AC and they said vechile...

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Hi Team, Pls find the below details as per the ticket and my booking my seat is E1 & E2 but as per Neeta travels list it was F1 & F2 which is last sleeper. I have travelled for 16 hours with my wife and at the last row. This is really unacceptable as redBus is just apologies the issue and no care for customer. Also this happened because i booked my ticket in redbus. Due to some technical issue. I have called to redBus customer...

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Address: Bangalore, Karnataka

Hi, I want to file a complaint against redbus.in .I booked a ticket online from panaji to bangalore 1 April 2014 6:15 pm svr travels from redbus.in .I went on a vacation at panaji, Goa.On April 1 I was waiting at the panaji bus stop for the bus for more than an hour and there was no sign of bus, finally I asked someone about the bus and they said there was no SVR travel bus from panaji to bangalore, finally I called redbus to confirm...

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Hi, my name is Ramya, I am travelling in this bus SHAMA SARDAR TRAVELS from vellore, the bus started 1 hour late and did not let me sit on the seat which was alloted through online booking, I was forced to sit behind in the last but one seat. Very very bad treatment. I will not recommend this bus travels for anyone. And I want my money back either from redbus or travels. Contact: [protected]@gmail.com...

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Address: Bangalore, Karnataka

Omar Travel : Banglaore to Hyderabad : Ticket# : TG4Q68296628I I reached 8:30 PM at the boarding point in marathahalli, as I have carton box of clothes thats of a size of an average suitcase. The driver demanded Rs. 500/- for the box as we are only allowed to carry a suitcase or bag. As the size of the box is within the limits, I demanded the reason why I have to pay such a huge amount. While other passengers supported my cause and requested...

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Address: Bangalore, Karnataka

I had booked two tickets for Journey from Hyderabad to
Bangalore on Sunday March 23, 2014 with Red.bus site for Apple travels sleeper
(1+1) Journey starting at &:30 Pm from Hyderabad.

I
had got a message from Red bus around 4:30 in evening as reminder for your
Journey, later I
had called up Apple bus to check my pickup point & then got to know the bus
is cancelled & its...

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Address: Mumbai City, Maharashtra

Hello there, This is Singh. I have booked ticket from Mumbai to Indore dated 18 March 2014 (Boarding at Sion) . The service provider name is BABA Travels and the PNR number is 21XXXXXX8. The bus driver stopped the Bus at Nashik highway and was asked for money from all passenger to fill up the diesel. He was telling that owner is not picking the calls and none of the crew having money. So, you people have to pay for DIESEL or else bus...

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Address: Visakhapatnam, Andhra Pradesh

I planned to travel on 07/02/2014 from visakhapatnam to hyderabad .Hence we booked 2 tickets in Ap tourism bus(Bhadradi travels) ticket no redBus Ticket - TG[protected] through redbus.When we are boarding the bus they did not allow us to board the bus saying that we are carrying a heavy luggages.we told that it is not possilbe for us to board the bus leaving our luggage.then they left us at vizag only and bust left for hyderabad. Later on...

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Address: Ghaziabad, Uttar Pradesh

I have book A/c bus, blue world tourist company bus is third class and conductor also rudely behave and bus seats are wet. so kindly refund my money. Delhi -> Haldwani Saturday, February 15, 2014 Ticket no: TG3H35687565 PNR no: MGBEAZ Blue World Tourist Company A/c Seater (2+2) 10:30 PM Reporting time 10:45 PM Departure time 32 Seat numbers Boardings point details Kaushambhi Location Kaushambhi Landmark Shop No. 1,...

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Address: Bangalore, Karnataka

I tried to book some tickets for my family from Bangalore to Ooty on Wednesday. I got a message that money has been deducted from my debit card. But I didn't get the ticket message. Next morning I got a message from some company called 'Pilani Soft Lab Pvt. Ltd.' that I would be getting refund. so i thought ok, I am getting a refund and I didnt pay any attention to the matter.

But on Friday, I get a call from...

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Address: Bhopal, Madhya Pradesh

Iam ankur singh from bhopal.i had booked one online ticket from indore to bhopal on 7:40 pm for 18/01/2014 from online booking of redbus.in by mistake.then I call to there customer care no.[protected] and request them to book same ticket for me on 20/01/2014.they booked my ticket on 7:40 am instead of 7:40pm and now after long communication process through emails and calls they told me that they book ticket exactly as per as my request and...

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Address: Bangalore, Karnataka

RedBus is one of the Worst Bus Booking site i never ever saw. I booked tickets 2 times but every time i will get 1 failure and 1 successful. I Hope 2 is their lucky number. But both of the failure they told don't worry sir you will get the amount in 7 Working Days. After that if you did not get the amount you need to communicate with the Bank.

1) If i ask Bank - Bank will require the ARN Number
2) If i ask Redbus...

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Address: Pune, Maharashtra

Dear Team,

Yesterday i have booked ticket for Pune - Navsari
Boarding - Nasik fata
Time - 10.30pm 1-2-2014
Name- Chintan Patel
Age-26
Ref # 30812888 & 26166232
The amount debited from bank account but ticket not got booked. I received a call from Red Bus help line on the same.
The executive has confirmed that they have booked same ticket and i will be receiving the...

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Address: Bangalore, Karnataka

I have booked a ticket from Redbus on 29/02/213 for journey at 06/02/2014 from Chennai to Mumbai in Oscar Travels. The ticket got confirmed and I boarded the bus at koyambedu, Chennai on 06/01/2014 at 7:55am. I have paid a total of Rs.1490 for the ticket.

After reaching Bangalore, I could not get the connecting bus to Mumbai from Oscar travels. On enquiry, I was told that the bus was cancelled and the travel agent forgot to...

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Address: Guntur, Andhra Pradesh

I have booked a ticket in red bus site having ticket number TG2D63433635 on[protected] for the travelling date of 17-01-14 from Vijayawada to Vizianagaram on Venkataramana travels. As we reached Visakhapatnam on 18-01-14, the bus officials told me that the bus schedule was changed and it won't departure to the final destination to Vijayanagaram.

Please refund me the extra charges that incurred from Visakhapatnam to Vizianagaram...

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Address: Bangalore, Karnataka

I have booked the bus ticket through redbus.in on Friday, January 17, 2014 SO I went to the boarding point (Sam Tourist, Opp to Bata Showroom, Hosur Main Road, Madiwala, Bangalore). They told this is not a Varsha Travels boarding point then i called Varsha travels they told today bus was canceled further they said ticket should be refundable but still now i am didn't get any email regarding this. Based on this I called several times...

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Address: Bangalore, Karnataka

Hi, Booked a ticket from Bangalore to Vijayavada. i got the msg with[protected]/26705444 and [protected]. those 2 land number does not exit and the mob number provided is horrible where one guy says call after 5 mints and disconnect the call. Even i tried calling the Regional office number that also WRONG. We trust by booking online, but if there is this type of response SO PLEASE STOP this. If the Bus is late they should at least...

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Address: Hyderabad, Andhra Pradesh

I booked ticket on 26th December 2013 with journey date: 30-Dec-13. But Meghana Bus sent message that they have cancelled the Bus on that day. Refund is not yet done. When I spoke with Cust. Care they are telling that bus is not cancelled. I got SMS from +91 [protected] saying that " I am Meghana travels s.n:gdlr-005, hyd to giddalur cancel" at 11:30 PM. When I spoke with Meghana Travels, they are also accepting that Bus is cancelled...

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