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Updated: Jan 7, 2025
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I need GST invoice of bus ticket.
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Refund amount not credited
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Red Bus reviews & complaints page 188

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R
Ranjith
from Mumbai, Maharashtra
Oct 6, 2013
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Dropping at unmentioned destination

Address: Bangalore, Karnataka

The ticket detail clearly has mentioned that the trip is from Bangalore to karur, no where it mentioned the drop at karur bye-pass. We boarded the bus at bommanahalli, Bangalore and the driver informed us they'll drop us only at karur bye-pass.i was shocked since it's early morning we don't have a prior notice about this. Hence I had called the customer care immediately and spoke to them regarding the issue, the executive told...
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Y
ym subbarao
from Kavali, Andhra Pradesh
Oct 3, 2013
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transaction failure

Address: Prakasam, Andhra Pradesh

Please provide as I try book ticket on Redbus 04/10/ 2013. But unfortunately in the last minute transaction was failed. once again I tried, but failed again., and the amount was debited from my account., . Till now I did not get my refund and so I contacted Redbus.in Customer Care, from that day, every time they used to give me the same excuses that there is some problem in the payment gateway and you will get money today or tomorrow. It...
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M
mohamednadvi
from Sangli, Maharashtra
Oct 1, 2013
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Not Refunded

I have tried to book a ticket from Calicut - Trivandrum for my friend Ishak by Kallada transport on 11.09.2013 through red bus using internet banking. The amount credited to red bus, but the ticket was not booked. no refund of amount received yet. Pls see details below Date: 11-Sep-2013 TO TRANSFER INB Ibibo Web Pvt. Ltd. Transaction id : 42586598IGL9150354 TRANSFER TO [protected] IBIBO Amount : Rs.650.00 pls refund the amount...
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H
harsha reddy 358
from Mumbai, Maharashtra
Sep 29, 2013
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Improper Service-Non Refund of Amount, Unable to utilize Discount Coupons Offered

Dear Sir,

this is to Inform you that i had booked two tickets on www.redbus.in but i cancelled those bookings, the customer care called me and informed me to convert the discount amount to coupons but they dnt listen my words and one they have book directly and another also i told to convert into coupon bcoz refund amount they will send after 7 days but they again send it to my account present i my account money is low i depend...
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A
agitated2
from Bengaluru, Karnataka
Sep 26, 2013
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not got refund since 3 weeks

Address: Bangalore, Karnataka

I had cancelled my ticket on 5 Sep which I had booked from Thiruvalla to Bangalore . It is 3 weeks and I still have not got my refund of Rs2700. I have called up their customer service and every time they say they have already refunded but bank payment gateway problem. How can the bank have a payment gateway problem since 3 weeks? I will take suitable action....
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P
priyashanmugam
from Mumbai, Maharashtra
Sep 25, 2013
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No Refund for failed transaction

Address: Chennai, Tamil Nadu

Hi, I tried booking ticket in redbus from Coimbatore to Chennai on 2nd September. The transaction failed at the last step but amount was deducted from my bank account. When I called the customer care on 2nd my cmplaint was not taken. Again i called within 2 days, i have been told refund will be initiated but it was not done. When again I called on 12th , then only the complaint was actually initiated and i have got reference no 26780298....
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S
sandeepdhariwal
from Mumbai, Maharashtra
Sep 24, 2013
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Worst Service (Feel Cheated)

I had frustrating experience. I booked a bus from vashi to Shirdi from red bus. It was Volvo A/C semi slipper bus from Paulo travels (10PM from Vashi). MY PNR was 1582508. I paid Rs 1100 for that. I got a call around 7 Pm from -[protected] saying that we have two option – (When I asked about my booking he told me that was an error) (But I think it is a daily bus, because today also option is available). • A/C sleeper (With sit no 1&2...
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S
srinivas656
from Mumbai, Maharashtra
Aug 23, 2013
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refund amount of bus ticket

I have booked ticket to travel from Rajahmundry to Hyderabad in VRL travels through redbus on 16th August 2013.all buses cancelled reason for samaikyandhra ...But still i din't get any refund of money...
But still i din't get any refund of money..my reference number is TFPD42725655 & PNR No.12410660..please check the same issue.....
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S
sethnakola
from Pune, Maharashtra
Aug 21, 2013
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travel [Sandhya Travels] operators are not taking care

Hi ALL, I have very bad experiecen with REDBUS online ticket booking[Sandhya Travels]. 1. Sandhya Travels did not call me, 2. Sandhya Travels did not mention "Sandhya Travels" on the bus, 3. in my system generated bus ticket did not have Sandhya Travles contact number 4. even i trying to reach them they did not pick my call 5. and ticket amount was double. I have face very bad experience with Sandhya Travels as well...
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M
mani nrs
from Dhariwal, Punjab
Aug 20, 2013
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Ticket cancellation refund

I had booked ticket from Erode to bangalore vide order no 21639628 dated 12th Augest 2013 and ticket in KPN was also received after deducting Rs 900/. But subsequently I cancelled the ticket due to my personal reason the ticket was cancelled vide TIN:TF[protected]. It was stated that the refund will be made within 5 days. * days have been completed but the refund is not yet received. Please arrange to refund amount immediately. My mail id...
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N
nisha jos
from Bengaluru, Karnataka
Aug 19, 2013
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red bus

Red bus do not care about the credibility of the agents who register with them. Any unauthorized bus agent(sree maruthi travels) or anybody can simply claim to be a bus agent And can register with them. The layman who books such tickets suffers.Instead of Volvo ac, a local non ac air bus arrived 5 hours late..12 o' clock midnight instead of 8.30. Terribly bad journey which we would never like to Remember....
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P
Praveen Kumar Pandey
from Bengaluru, Karnataka
Aug 17, 2013
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Bus did not arrive at boarding point

Address: Karnataka

I had booked a ticket from redbus ticket no - TF9B88382396 . The boarding point was udupi bus stand at 9:55 P.M . The bus left from other location of their choice without informing . The SRS travels did not even call before leaving . I waited in bus stand and when I call they tell me the bus had left . Why did SRS travel not call me before leaving . Why does Redbus provide wrong boarding points and their travel buses dont call to inform anything...
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K
Kaligotla
Aug 7, 2013
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RedBus, OMER TRAVELS AND AKBAR TRAVELS

Address: Andhra Pradesh

DO NOT BOOK YOUR TICKETS THROUGH REDBUS
DO NOT BUY TICKETS OF OMER TRAVELS AND AKBAR TRAVELS (even though it is FREE)

Very disappointed by the service provided RedBus. I do not even know Why RedBus even selling their tickets here online. I thought RedBus sells quality provider tickets. Please do not sell tickets of Omer Travels and Akbar Travels.
I purchased a ticket for Rs.2600/each from Hyderabad to Goa through...
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V
Venkat Jana
from Mumbai, Maharashtra
Jul 9, 2013
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Not Travelled in bus though paid the money

Address: Nellore, Andhra Pradesh

Hello friends,

My name is Venkat, I have booked a ticket from Nellore to Hyderabad therough redbus.in in Orange Tours & Travels on 8the July, 2013(MULTI AXLE VOLVO). My date of Journey is on thee same date of booking i.e on 8the July, 2013 at 11:15 P.M. The PNR number of thee ticket is TS-RB5117206PMS/497710. But thee bus has not come at thee given time, I tried to contact thee given numbers and theere is no use of it....
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K
ktk14eee
from Mumbai, Maharashtra
Jun 26, 2013
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cheated by REDBUS-Ravi travels

Address: Kanchipuram, Tamil Nadu
Website: www.redbus.in

ear Sir/Madam,

This is karthikeyan from kalpakkam . On 22.06.13 i was booked a ticket from the RED BUS -Ravi travels from Chennai- Tiruchendur . In that mail written as the bus reporting time was at 10.15PM and departure time was 10.30pm and also my boarding point was Chengalpattu Tollway. I was standing there from 9.30pm onwards. Also i have been informed to that Ravi travels agent and Driver as my arraived. But they didnt...
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N
Noormohmed Haju
from Mumbai, Maharashtra
Jun 26, 2013
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Ticket Itinerary

Address: No. 314/1, 3rd Main, 7th Cross, Domlur Layout, Bangalore, Karnataka - 560071., Maharashtra
Website: www.redbus.in

My name is Noormohmed and I have booked Ticket TF5M39282288 for travelling date 16th May 2013 (attached is receipt) From Mumbai to Ratnagiri with the boarding point Thane(KTS) Teen Hath Naka(KTS). As per booking it suppose to be the boarding point at Thane (KTS) By Mukund Krupa Travels for which I paid. But services not been provided as per Information on Redbus website. When I contacted the Mukund Krupa Travels on 16th May afternoon on the...
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A
Akshay Pandit
from Mudkhed, Maharashtra
Jun 16, 2013
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Refunds for the same day tickets

Address: Bangalore, Karnataka
Website: redbus.in

Today @ 11:30am purchased 3 tickets via redbus.in for indore to pune. During booking there was no pop up, message stating that this ticket will not be cancelled and refunded. To my delima onee of my ticket had to be cancelled so I called up customer service people ( don't know what service they are talking about). Customer service representative when asked about cancellation pointed me to policy which states that ticket needs to be...
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K
kakani sasi
Jun 11, 2013
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amount not refunded

Address: Domlur Layout, Bangalore, Karnataka 560071, India, Andhra Pradesh
Website: www.redbus.in/

Dear Sir ,
This is keep to your notice that undersigned tried to Bus ticket on Red BUS web site dated[protected] to travel from nellore to hyderabad on 1st june .At the time of booking Rs.1700 has been debited from my HDFC account on[protected] ,Red BUS reference number :20882082.Unfortunately the ticket was not booked and amount was debited from my account . till date my amount was not credited to my account .When i inquired to...
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M
Mayank Nishesh
from Mumbai, Maharashtra
Jun 3, 2013
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Non Refund of The deducted amount

Address: Bangalore, Karnataka

Hi All,
i tried booking 3 ticket(package tour) from Bangalore to tirupathi on 23-Apr-2013 in Manish Travels through travels . But the money got deducted and the amount was not credited to my account.
I did this booking trough citibank credit cards.
Date of Journey :- 23/04
Transaction no :- [protected] (As given by bank)
Amount :- RS.5400

I mailed them also in complaints section on Wed 05/22/13...
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S
shameerkhans
from Chandigarh, Chandigarh
May 29, 2013
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No Refund for the failed transaction

Address: Bangalore, Karnataka

I have tried to book a ticket on 23 April 2013 from Bangalore to Nagercoil and an amount of Rs 750 was deducted from my account and because of the failed transaction the ticket was not issued to me. I raised complaint against the Redbus customer care and sent the email with my credit card bill. They issued me a ticket number [Ticket#1095066] but after that there is no response from them. I called the customer care many times but they are...
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Refund received. Request to close the complaint.
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