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Red Bus Complaints & Reviews

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Updated: Jan 7, 2025
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Red Bus reviews & complaints page 189

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S
sid31
from Bengaluru, Karnataka
May 25, 2013
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Redbus.in : Transaction failure {No refund and no response}

Address: Bangalore, Karnataka

Redbus.in : Transaction failure {No refund and no response}

I have booked online ticket from Bangalore to Mumbai , due to Redbus transaction failure my amount was deducted but my ticket was not booked .Now its been 22 days , redbus have not refund back my amount of 1100 Rs .If we send a email or call to there costumer care their is no response from there end.

I will advice people not to use Redbus.in for online...
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T
tapankumar8
from Hyderabad, Telangana
May 20, 2013
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With out booking ticket Money deducted

Address: Andhra Pradesh

In Redbus.in when i booked ticket the Ticket will not confirmed but the money from my account is deducted. This is not First time. February, 2013 also i face the same type of problem. After several followups by phone and Email i got the amount after 20days.
Today[protected] also my money is deducted without book any ticket.
When journey is needed and money there is no much of money then what will the customer's do? br...
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V
vasiuddin
from Bengaluru, Karnataka
May 17, 2013
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cancellation of bus not intimated and deduction in charges for cancellation

Address: Bangalore, Karnataka

I am lodging this complaint against Redbus.in
I Mohd Moizuddin, book a ticket from National travels through redbus.in Hyd-Bang Tic No.TF[protected], D.O.Journey-10th May, boarding point & time: Lakdi-ka-pool,Hyderabad 9:15PM, D.O.Booking-4th May. I was there at boarding point 8:30 pm and i was waiting for bus, i called the opeartor both landline and cell no one has responded to my call.I even didn't got any confirmation...
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pjnakrani
from Kolkata, West Bengal
May 13, 2013
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Regarding failed transaction

Address: Bangalore, Karnataka

Respected sir,

I Piyush Nakarani, booked ticket from bangalore to goa on 4th may in redbus on name of mayur through mobile no. [protected] but because of some technical problem transaction got failed. according to red bus cash back policy it should redeposit in my account within 7 working days but its almost 8 working days and i didnt get any positive reply from them and they are not responding my call. i already registered...
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J
jagadeeram
from Mumbai, Maharashtra
May 12, 2013
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travel bus ticket cancelled but not informed, not refunded.

Address: Srikakulam, Andhra Pradesh

I have booked a bus ticket through www.redbus.com for traveling vijayawda to rajam on 11th may 2013. ticket number:TF[protected], seat number:5A,passenger name:adapa jagadeeswara rao. ticket cost:Rs 640/- but after booking my ticket, ticket fare reduced, i have contacted to redbus team for this issue, they told like bus operator reduced ticket cost. on 11th may 2013 morning i got remainder message from redbus team for my journey. on 11th may...
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sat80
from Chennai, Tamil Nadu
May 9, 2013
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Cheating money

Address: Tamil Nadu

I booked the ticket for chennai to coimbatore. they send mticket to my mobile. the bus timing is 10.30. i waited for bus up to 12 bus not come and bus operator not called me. The redbus ticket information they gave wrong operator phone number and I called redbus support they also not answer my call without travel I come back to home. Fault is redbus but they not return the amount and cheated me.
Please don’t book ticket in redbus....
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Gnani123
May 6, 2013
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Cheating in online booking

Address: Bangalore, Karnataka

I booked 4 tickets from UDUPI to Banglore from RedBus.com through online. The operator name is Abhishek Travels and they mentioned the boarding point as at AT Travels. But after my inquiry with all other travels operators there, I came to know that there was no travel agent with name "Abhishek travels", I tried to call RedBus, they didn't responded well, they didn't provide any other details of that travel agency....
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Krishnan ambali
from Chintamani, Karnataka
Apr 22, 2013
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Cheating on online booking

Address: Kerala

Dear Sir

On 16/04-2013 I booked one redbus.in ticket for journey from Calicut to Bangalore on 21/04/2013 through online. In my ticket, operator name is Abhishek travels, Bus type is Mercides A/c semisleeper and land mark given is New Kalyan Kentre, MM Ali road, Calicut and time is 10 PM, Seat no17. I waited there from 9.30 PM but I cannot see any such bus and 10 PM I inquired locally and some travel agents inform me to contact...
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joseph britto
from Bengaluru, Karnataka
Apr 16, 2013
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cancellation money not refunded

Address: Bangalore, Karnataka

I have booked bus tickets to and fro between chennai and bangalore on the 25th of january 2013.I cancelled the same on the 29th of January.Still am yet to recieve the money for the cancelled tickets. transaction reference id: 16180941 and 16180754.I tried calling the customer care to no use, they ask me to hold on line and disapperar for 15 mins....
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N
nsoftsolutionshyd
from Hyderabad, Telangana
Apr 12, 2013
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nsoft solutions hyderabad

Address: Andaman and Nicobar Islands

I have booked the 3 tickets from mumbai to rathnagiri on 01/03/2009 the details of the tickets are as follow

dest : mumbai to ratnagiri
dt of journey 09th March 2009
Transport : Girisagar
no. of passanger 3

the tickcet is received by me on very next day & I have paid Rs.900/- as total fare +25 Rupees courier charges to your person.

Now on 08th March 2009 I have received...
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R
Raj
from Chennai, Tamil Nadu
Apr 8, 2013
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National Travels and Red Bus cheated

Address: Bangalore, Karnataka

I had a very bad experience with Red Bus today! This weekend being a long weekend, I booked a sleeper National Travels bus 2 weeks ago. And my travel date is day after tomorrow. Today, I just receive a call from National Travels telling me that the bus is cancelled, infact he told me they are not operating since 2 months, and they don't understand why Red Bus is listing them and allowing the booking. When I called up Red Bus, they say...
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rajesh.palliyana
from Hyderabad, Telangana
Apr 7, 2013
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More amount deducted for Cancellation

Address: Hyderabad, Andhra Pradesh

I have booked ticket from Hyderabad to Trichur on Red bus. Due to some reason i have cancelled my ticket on 22nd March 2013. I have informed their customer care to cancel my ticket over phone they confirmed that i will be refunded Rs.1180/- and cancellation charges will be Rs.220/- out of Rs.1400/- it is recorded, but they refunded only Rs.980/-. Then i called their customer care about this, they confirmed that their company policy has changed...
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A
abhijithazra
from Mumbai, Maharashtra
Apr 7, 2013
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False policies

Address: Bangalore, Karnataka

My bus from Bangalore to Erakulam was cancelled. On that day, just four hours prior to the journey even, they texted me as a reminder that the boarding time is 8:15 PM from Majestic. But, when I reached there, the bus service told that they have cancelled the bus well before and told me that Redbus should have informed me as I had booked the ticket via them. When I called Redbus, they told me that will do something and get back to me. However,...
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M
Manickam Chokk
from Delhi, Delhi
Mar 15, 2013
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TICKET BOOKED BUT BUS HAS NOT PICKED UP

Address: Chennai, Tamil Nadu

We have booked 2 tickets from Tirupattur to Chennai FOR 9.45 pm

We were waiting at the boarding point from 9.15 PM.
By 9.20 we called up redbus call center office and taken the bus operator’s contact number ([protected]) but this number was continuously ringing and no response
Again we contacted redbus call center and now they have given another contact number ([protected]) but this number was switched off.br...
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Sagar Samani
from Mumbai, Maharashtra
Feb 25, 2013
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Not Receiving Refund since 45 days

Address: Bangalore, Karnataka

hello sir Date[protected]

I have booked my ticket from Redbus onlie on 11th jan 2013 for journey from Ahmedabad to Jamnagar wid mob no[protected]..


Due to technical fault from redbus they deducted the payment from my account twice & they promised mw to return back within 7 days and now its 1 month and 14 days i have not recive refund.. a fraud has beed done with...
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C
chetan.401
Feb 21, 2013
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Payment failure issue is not resolved, 910 rs is deducted from my account

Address: Bangalore, Karnataka

Hello Team,

While booking a ticket from Davanager to Pune i have faced payment failure issue, I tried two times two times, two times i got this issue.

two times amount is deducted from my account, i called redbus support team and i raise the complaint against this issue,

only one time amount is credited to my account, The amount should credit two times. Please do the need full.

Please...
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R
ravinth
from Cuddapah, Andhra Pradesh
Feb 21, 2013
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blocking screen promo ad-annoying

Address: Bangalore, Karnataka

Hi,
I used redbus.in to book a ticket, after i made the net payment, the redbus webpage loaded with a promo ad, this promo ad has no close button and it blocked the full webpage, so i couldnot able to see the underlying ticket details and to know the status of booking, it was annoying very much- blocking the full screen with an ad and without any close button.
Think before using redbus.in...
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R
rajsekharindian
from Hyderabad, Telangana
Feb 2, 2013
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Ticket sold with invalid information and not returning the money

Address: Hyderabad, Andhra Pradesh

Hi Sir, I have booked a ticket on 09th Jan 2013 from Red Bus online with below details:

From: Hyderabad
To: Vijayawada
Ticket No: "TF2B98333764"
PNR No: "RSKQAKY47393393"
Passenger Name: "Mr G S V SRINIVAS"
Seat: G1.
Scheduled Departure: 10:20 PM
Boarding Point: KPHB (near chandana brothers).

I booked the ticket at around 9:30...
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kiran Negi
from Bengaluru, Karnataka
Dec 27, 2012
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Complaint

Address: Gurgaon, Haryana

Hi I booked Delhi- Katra and Katra Delhi Ticket from Travel point , Red bus , the travel was very very painful and the services are pathetic.

redBus ticket # TEDG74266222 on Dec 21, 2012
redBus ticket #16160595 on Dec 23, 2012
For Delhi- Katra the Dep time was 8 PM and the bus started on 9:15 PM,The bus was in the worst condition , after that it take hault on maximun 10-12 places , Driver was not carrying proper...
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indiageek
from Tindivanam, Tamil Nadu
Dec 23, 2012
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Cheating money refunded by the REDBUS

Address: Pondicherry, Puducherry

Redbus is a pukka fraud, please don't book any tickets with these idiotic peoples. I booked for my travel from Delhi to Jaipur and from Jaipur to Delhi. The ticket cost was Rs. 600 + Rs. 600. My bus has to be boarded at 12.20 AM at Reliance Metro Station, New Delhi. I was waiting from 18:30 previous day evening onwards, no one was in that point, I continuously called both Redbus and RST Travels regarding the same. RST Travel didn't...
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