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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 40

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C
Charanjordan
Oct 2, 2022
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Low food quality

I ordered food from swiggy after delivery when i open the pack it was given in a pep bottle which is stuck in a little bit and quality sucks...
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B
Bhupen76
from Hyderabad, Telangana
Oct 1, 2022
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Swiggy Scammed Services

Address: Swiggy

I am a Swiggy delivery partner. Swiggy Scame very well fully me. Not getting orders even under zone/high demand area. Another delivery partner are getting orders, even I am coming before them. Getting continuously long distances orders, even I completed all long distances orders they are stop giving next order after few orders delivery done... Unable to reach the inventive target, even working over then shift hour.. dayli need to surrounding...
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Praneeth Chada
Sep 30, 2022
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Items missing in my order - #147458464056

Address: Bangalore
Website: swiggy.com

I ordered from Swiggy from KFC restaurant, I ordered the ultimate savings bucket, which consists of 4pc hot&crispy, 6pc hot wings, 4pc strips, 2dips, 1Pepsi, but I have been delivered only 4pc hot&crispy, 6pc wings. I did not receive 4strips, 2dips, 1Pepsi, and Swiggy processes only a refund of 60rs, but overall I have lost 250rs for the items which haven't been delivered, and Swiggy is not responding to the issue. Please make sure I get...
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J
Jeena Lijo
Sep 30, 2022
Oct 1, 2022
This thread was updated on Oct 1, 2022
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Item not received, not refunded

Website: swiggy

Order id :[protected]

Ordered item on swiggy, it shown out for delivery ... delivery within 2 mins... tried to call delivery partner, not connected. used swiggy chat option and contacted customer executive ., they told unable to contact delivery partner due to technical issue, but item will be delivered, , item got cancelled by them and convincing me 100% non refundable

they cancelled order and non - refundable...
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S
shiva9509
from Mumbai, Maharashtra
Sep 30, 2022
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I had delivered wrong non- veg food order instead of veg food order items

Hey sir i place a order for veg food hara bhara kebab x4 and mix veg thai curryx3 from chembur gymkhana restaurant on swiggy platform but they delivered to me wrong order...i got totally non- veg order like chicken leg pieces...we are pure vegetarian its not editable for us... Please refund my money back..

Order id #[protected]

Please refund my money my mind is getting spoiled... Please refund...
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shiva9509
from Mumbai, Maharashtra
Sep 29, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
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I had delivered wrong non- veg food order instead of veg food order

Hey sir i place a order for veg food hara bhara kebab x4 and mix veg thai curryx3 from chembur gymkhana restaurant on swiggy platform but they delivered to me wrong order...i got totally non- veg order like chicken leg pieces...we are pure vegetarian its not editable for us... Please refund my money back..

Order id #[protected]

Please refund my money my mind is getting spoiled......
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K
Kishanswami
from Nagaur, Rajasthan
Sep 29, 2022
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Meri ID disabled kar di gai hai main reason Janna chahta hun maine koi galat Kam nahin Kiya

Address: Nagaur
Website: Swiggy

Meri sweety ki id permane tshirt kar di gai hai usmein reason yah bata raha hai ki aap अलग-अलग phone ke unlocking Kiya main company se request karta hun please ek bar meri ID ko check ki jaaye maine koi bhi galat Kam nahin Kiya aur main ek hi phone mein use kar raha hun fir bhi ID ko band kar diya gaya hai aur main khud ki selfie upload kar raha hun mera ID number hai 1932151...
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Srinivas Surla
Sep 29, 2022
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Account Activate

Hi
my swiggy account deactivated.

i want to activate my account again.
please do the needful
my mobile: [protected]...
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K
Kittu1444
from Hyderabad, Andhra Pradesh
Sep 29, 2022
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Missing items for 147512981050 order

Address: Hyderabad

Order issue (Items are missing from my order) for order #[protected]

the issue is i have not received the cake and i have received only the sandwich, i asked them to call the pista house and put me on conference call and I'll talk to them as a proof but you guys replied stating " Dear Customer,

Greetings from Swiggy.

This is with reference to the concern raised by you on Order #[protected].br...
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D
dr.vishwakanth k
Sep 29, 2022
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Theft of rs.1000 by the delivery driver

#[protected] order number.
The compliant is regarding the above order number. Although the order was paid online.
The driver asked for payment through cash as he mentioned the order was NOT showing as paid online. And asked me to contact the customer care to enquire about the online payment. I handed him rs.1000 in cash and he went to his bike to get the remaining change. But he started his bike and drove off. Only then we...
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P
Prometheus\' space
Sep 29, 2022
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No action taken against non-delivery of orders

Address: Kolkata

In the last two food orders we placed in Swiggy, there were items missing from our order. In both the cases, when we raised a complaint through the Swiggy app, no agent was assigned to talk about the matter. An email came, asking us to wait, and eventually another enail response was sent the next day stating that:
"Having carefully evaluated the issue based on your complaint, we were unable to substantiate the claim or close the dispute...
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M
Mohak Sharma
Sep 28, 2022
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Order cancelled without informing

My order #[protected] was cancelled on 24th September, 2022 by swiggy without even informing me.

And they charged full order amount as cancellation fee without any intimation and giving proper reason. Total harassment on part of swiggy.

Order food for guest and complete embarrassment for me.

Refund my money immediately.

Or I will file legal case.

Order No.[protected]br...
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D
Debjeet3722
Sep 28, 2022
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Undelivered Food at night

Address: Bangalore

I ordered at 11:14 pm and after 45 mins they say the delivery executive is not reachable. Asked them to reassign another executive! After the néw executive also din’t pick the food i called him to ask but he said the food is taken by someone else. After that at 12:30 the swiiggy team is calling and telling the order is cancelled...
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P
Pyali
from Bengaluru, Karnataka
Sep 27, 2022
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Order cancellation by Swiggy and penalty policy

Order #[protected] placed on 27th September.9:05pm.
Customer executive calls and informs order delayed hence food will arrive by 10:30 pm
BY 10:01 Swiggy cancels order and initiates refund without informing me, bill value and refund value Rs 360.
When customer cancels order after merely 1minute a 100% penalty of bill value is charged by Swiggy then why is Swiggy not liable to pay similar penalty charges to customer?...
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V
Vineet_jha
from Bengaluru, Karnataka
Sep 27, 2022
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Order not delivered by delivery guy but company says it was

Address: Bangalore, Karnataka
Website: swiggy.com

Order id #[protected]
Date of incident - 26/09/22
Time - 05:50 pm
Ordered food at 05:24 pm from Faasos
Food not Delivered
Order was not delivered and they have been denying me my refund back for the past one days, I have contacted 3 customer support executives all of whom failed to call the delivery guy, he didn't even bother calling me and when I called did not pick up.
I emailed the service...
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S
Sujeet Yawale
Sep 27, 2022
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Food order not delivered

Address: Maharudra colony Arjun Nagar amravati

Sir my name is sujeet Yawale amravati Maharashtra my mobile number is [protected] I am ordering Last night Aroma restaurant food but ur ridar is nat pick up my food order 3 hours my order number is[protected]...
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H
Hriday1979
from Pathankot, Punjab
Sep 27, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
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Company selling rotten products

I ordered paneer from swiggy instamart they are selling rotten paneer and not replacingbor refunding for it.
Pls refumd or replace
Registered contact number is [protected]...
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S
sbutaney
from Pune, Maharashtra
Sep 27, 2022
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Missing items and 2 bottles of Sugarcane Juice broken

Address: Miramar, panjim, Goa

Hi

I am referring to Order ID [protected].

The order that I have received has 2 bottles of sugarcane juice broken for which I have attached the pic below.

Further there are some items that are missing from the order for which I want replacement of refund in the swiggy wallet. The items are as follows :

Nandini Good life Toned Milk 1 ltr 1 packet
Maya Charonji 2 packets...
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S
sanjay songire
Sep 26, 2022
Sep 27, 2022
This thread was updated on Sep 27, 2022
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Pizza not received as per order & Delivery boy used ruddly language

Dear Swigy Team, I would like to inform you that yesterday I ordered from Swiggy by my daughter name, Pizza Hut Pune Nigdi So my order NO [protected]dt.25Sep2022 at 08:30PM.Swigy invoice number is [protected]. My order Pizza is not received. After order one Hour automatically message received Order delivered.Then Contact with Delivery boy Mob No [protected].He used abused language and told me "Jisko batana usko bata do" just like drunken...
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L
Lafin
Sep 26, 2022
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Reg Swiggy one

I’m trying to place an order in a restaurant less than 10 km and order value is more than 200

They are saying in checkout page that swiggyone can’t be applied to you. Cheaters!!!...
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