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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

Nikhil B Waddar

cod not available after cancellation of the order

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blocked my account

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my account has been deactivated

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They mark order delivered but don't actually deliver them and no refund

Refund not given for my order placed which was not delivered

Received expired items or almost near to expire date

Swiggy reviews & complaints page 39

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Website: Www.swiggy.com

I ordered 4 chole kilche and 3 naan on 5 oct by 12.15 pm.
And received only 1 chole kulche and 3 naan.
3 chole kulche were missing. I immediately contacted the cx care and initially they were least bothered about it.
After chatting with multiple members of the team, they asked me to email about it and that I would receive answer in 24 hours.

I am still waiting for the reply and no one cares.
I need...

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I had placed home delivery order through swiggy.com from Bikanerwala. Order number was generated online which was[protected] of amount Rs 981. Order was placed on 4th october 2022 between 8:30 – 8:40 pm. Order was supposed to be delivered at C 103 Ats Greens 1 Kailash Dham Road Sector 50 Noida.
Order was tracked online and delivery time was 41 minutes. Order was delivered on time but on checking the items I found out that the order...

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Address: Thiruvottriyur

Hello sir
Im vijay antony raj
DE ID :1998561

nowadays i didn't get long travelled distance bonus for long orders
So many times i complain this issue
No one can response properly simply there treat me like his servant im so depressed first of all please try to listen what our queries is they didn't listening what am saying...

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I order two items on 24th September 2022, and both the orders I revised were different that what I ordered. I complained about it immediately. They said they I refund my money but I didn't received any refund till date....

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Hi Sir,

I want to complain about food quality and hygiene.
I ordered food from Swiggy after opening I found insect in the curry.

Order date: October 6, 2022
Order from: Swiggy
Swiggy order number:[protected]
Food delivered from restaurant: Shri Muthahalli veg restaurant.
FASSI Lic. no: [protected]
Restaurant Address: 239/A, 19th Main Rd, $th Sector, HSR Layout,...

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I would like to apprise you, I am Puspajit Sarkar a resident of Krishnagar, Nadia, West Bengal my contact no.is [protected].
I am a regular basis customer of Swiggy . A incident that did happen with me . amidst the hurly -burly situation of puja festive, I ordered a liquor from swiggy liquor side on 5th October 2022 at 6:58 pm, as per their norms and condition I did fill all the criterias and deducted 425. I was being assured to get...

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I had ordered mutton handi, which was stale and was uneatable, after numerous complaints on app and twitter still there has been no resolution ..I had clearly stated that the food is still there and if they don't believe in photos, someone can come here, check and replace or compensate . dont know why there is a customer care if they dont want to help us...

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Address: B2, 2ND FLOOR, PLOT NO 1549, 18TH MAIN ROAD

Hello, I ordered chicken biryani, I got charged Rs:260 but same swiggy saying Rs:230 after I placed my order, and in Offical webiste of that resturant shows Rs:200
Please help me with food and refund me the money.
Order #[protected]...

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I ordered food from Swiggy with 5 items. Instead of 5 I received a delivery of 4 items only. I raised a query to swiggy help chat; I got a bot message that your concern will be solved in 6 hours approximately. I waited a couple of days then I dropped an email and I received a reply in which they said my concern is ok but they will not give compensation for the missing item as per policy. Then I requested them kindly share with me their policy...

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I order food orderno : #[protected] from sree vishnu bhavan on oct-4-2022 in chennai .The delivery boy who mobile no is[protected] misbehaved rudely and made reckless answers when asked the reason for the delay in providing the door delivery . please take action on this delivery boy

Regards
Nityanand
Mobile:[protected]...

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I recently ordered a 750ml tub of ice cream from naturals using swiggy. They sent a box which was expiring in 10 days which obviously meant it wasn't fit for consumption. The ice cream was overly frozen and had brown blocks inside of it. I shared the appropriate images and raised a complaint but they did not offer me any compensation. Forget about my refund, they did not even apologise. If it was a direct purchase I would have complained...

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Address: “DKR Deepak’s Abode” HAL, LBS Nagar

Website: Swiggy

Yesterday night at 10.59 pm I had ordered 3 items from zaitoon restaurant, kodihalli, bengaluru and I prepaid the amount . At around 11.40 i got my order. But i observed that 1 item was missing in the package which was mini falooda which was Rs.175. And so I immediately reported it to the customer care and got connected to the person called Muheet. And i had informed him about the same and had asked him to either deliver the missing item...

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Address: Karnataka

On date 25th September 2022 I ordered food at approx. 10.45 pm but unfortunately the ordered was cancelled by the company as there was no one to deliver the food. From that day today's it's 4th October 2022 they saying the refund is in process and all. But according to RBI policy it must be refunded in 5-7 days....

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On Saturday, October 1, 2022, I had placed an order on Swiggy and the food delivered to me was uncooked (It was undercooked chicken). When I contacted the chat, they said they can only process a partial refund. To me it was unacceptable as this was not a spillage issue, it was uncooked food. But the CS rep was reluctant and provided me with an escalation email ID.

The real harassments starts here. They dont even address you...

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Website: Swiggy

I ordered some food through swiggy. My cash got debited but order not done....

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Address: 56, DAFFODIL VILLA, MBT ROAD, TK THANGAL,WALAJAPET

I ordered food through swiggy on 19th September 2022 . My cash got debited but the order not processed...

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Respected team,
this is to inform you that yesterday i.E. 2/10/2022 i ordered 5 tandoori roti from near by my restrurant hardly 1 km my order id :[protected] was not delivered to me for last 1:30 hrs i use to call continuously restrurant and swiggy delivery boy restrurant says order is ready but delivery boy havnt reached and delivery boy says order isnt ready as he is standing outside restrurant but when i persnolly reach restrurant...

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Swiggy boy delivered Theobroma gift hamper at Wadhwa The Address at 3.29 pm at B3-2706. The Hamper had no sender details hence called up Swiggy Delivery boy to share details. He said that he doesn’t know sender details and said that it was to be delivered in B1-1305 and was wrongly delivered in our flat B3-2706.. so he came back at 6.29 pm again on 2 Oct same day and took the Hamper back. On enquiring with him again he first said he returned...

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Hi Consumer forum,
I want to lodge a complaint against swiggy for wrong consumer practices.
I have been a very refular consumer of the food delivery app - Swiggy, And lately I have bene noticing wrong billing practices from them.
As you can see from the screenshot documents I have shared from one of my orders, The displayed amount of the food items has been totalled from the amount which has been marked slashed (i.e...

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We ordered navratri upwas food from this pathetic place. In return we got Behrouz biryani's chicken biryani in a pure vegitarian household that too during navratri. On calling swiggy's hotline, there seems to be no action taken other than refund. The restaurant doesn't seem to pick up either our calls or the swiggy representative's calls. The restaurant didn't even accept a duplicated order created by the swiggy representative. 0 ownership...

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