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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 36

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P
PriyaRaosweet
Oct 27, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
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Spilled cake

I ordered cake for my child birthday.. the whole cake was spilled .. after that I sent them pictures as well .. I asked them to send me a new cake or send me my money .. they r not doing either ... it's was worth 385rs .. my child birthday got spoiled.....
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suksam
Oct 27, 2022
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Swiggy did not respond to my emails

I received an incorrect order from Swiggy and I have received no resolution from the chat support or from email support...
+2 photos
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Hema Girdhar
Oct 26, 2022
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I'm complaining for swiggy's delivery boy

Last night my cousin placed an order through his swiggy account. The delivery partner who delivered my order tried to contact me through WhatsApp and sms around 4 o' clock in the morning. I didn't replied him at that time but then on the very same day in evening he tried to contact me again.
Then i replied him and asked him that "why is he contacting me?" And he replied "you are so cute"
I'm very disappointed and want you to...
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Shikha Gupta
from Faridabad, Haryana
Oct 26, 2022
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Not received order but on app showing delivered

I have paid the amount online only and not recieved order till now but when I checked on app its showing delivered
Order ID :[protected]...
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Sv. ch
from Hyderabad, Andhra Pradesh
Oct 26, 2022
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Unhygienic food

Address: Hyderabad

ORDER #[protected]

I've ordered family pack biryani but received full biryani that to cold and oily with plain rice little bit smelly .. this is the second time I'm facing it ...
Customer support team was not helping in this issue... I want my money back .. compensation for wasting my valuable time

Packing also not done properly......
+2 photos
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AnwarAlam
from Gurugram, Haryana
Oct 26, 2022
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Payout To Hord

Address: Gurgaon haryana, Gurgaon, Haryana

Swiggy Ne Mera Payout hord kia He Rs 3074 Or Upor se Penalty Laga he Rs 641 .Id.94282..Name.Anwar Alam .. Company Ne Bola Nahi Mirega...
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Mohd Anwar8240
from Delhi, Delhi
Oct 24, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
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My order no 124642672001330

Address: New delhi

My order no [protected] for Rs 697 was cancelled from Swiggy end and refund has been denied with 100% cancellation.
Whereas my previous multiple orders have been delivered on same address. No support from chat and email.
Need to take with the right authorities for refund....
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Order#[protected].
Pathetic service by Swiggy instamart, Got a damaged item delivered. When complaint with photo of damaged item, Firstly they don’t have policy to replace or pick the item. then the customer service team asked me to wait for 6hrs and then receive an email saying your claim cannot be claim as we are not able to validate. Sorry but We will try to improve. What nonsense service...
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mehardeep s
Oct 23, 2022
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I paid twice for the same order - not giving my paid amount back

Address: Visakhapatnam

On the 14th Oct 2022., I ordered from swiggy (ORDER ID - #[protected] through online payment via paytm (Txn ID :- [protected])
the payment was successful and the order placed successfully.
But later i received a call from swiggy customer care saying " there is an issue with the server and payment was not received and pay to delivery person, your paid amount will be refunded in 2hrs ". I paid again to the delivery person via...
+5 photos
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I place a order at 08:55 hrs with last four digit order no 7388 with mob no-[protected] in date 22/10/022 and when m calling them then they are just forwarding my call from one to other but they have not supplied to me food......
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I have ordered food(mutton curry and tanduri roti) in swiggy today of quantity 231 rupees, but when the product i recieved i have seen that i have recieved small quantity of food and when i opened the box i was surprised and after that when i take that to taste its soo smelly and the mutton is already damaged, and the tanduri roti is already damaged.then after this issue i have raised a complaint in swiggy help section but they donot have...
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Dipu_yuvraj89
from Delhi, Delhi
Oct 21, 2022
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Order#149417310871

Hi Team,

I am really frustrated with the service getting from Swiggy. On 10/21/2022 I placed an order#[protected] from Swiggy of Rs556 (Haldiram, West Patel Nagar, Delhi) and after receiving the order checked the bill on my registered email ID which was incorrect. As per the invoice the billing amount was Rs.31 however the transaction paid was rs.556.

I tried to connect with the Swiggy support team and none...
+1 photos
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Pri1234
Oct 21, 2022
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Meal from Box8

Order I'd[protected]. Ordered rice meal with gulab jamun but received Paratha with moong dal halwa. Swiggy is a very incompetent company and they are looting their customers by defrauding them. They don't even take any action against the restaurants that do not deliver to the expectations. This not the only time it has happened time and again. They won't deliver the order or some items in the order is missing or the order is different but...
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sathwik11
Oct 21, 2022
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Food partially delivered

We have ordered Chicken Soft Noodles + Thums Up 250Ml of 2 quantities with invoice no.[protected] from swiggy on 17.10.2022.
but we have received only 1 quantity. we have asked delivery boy regarding this, he told that in the hotel he was given only 1 quantity and also he told that, if you want to complain do raise issue with swiggy and he left.
later we called to swiggy customer care and also, we raised complained in swiggy...
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suraj199
Oct 20, 2022
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I'm unable to login

Some one login from my mobile number in swiggy app..
and order food from restrorent and the location was banlore i have noted that and cancel the order as well but now i'm unable to login in swiggy app
it's showing that mobile number is already used in last 6 months.. please solve this issue and my dedcted money..
my details -[protected]
name- suraj sharma...
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ghoffers99
Oct 20, 2022
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Food order with Living bowls on Oct 19, 2022

Had ordered three veg items and one non-veg
- The restaurant sent two non-veg for and two veg order
- wrong order of non-veg
- wrong order of juice

Requested swiggy support to speak to their supervisor, but received automated response

Request refund for the misplaced order, i am attaching the invoice as well as pictures of the order...
+5 photos
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Raja Paswan
from Kolkata, West Bengal
Oct 19, 2022
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Not zone change long time

Address: 1127A, o.A.k sarani
Website: Same

Not any help on swiggy field manager. not change zone change...
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A
Aitesham
Oct 19, 2022
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Burger King order

Address: Pune

I ordered 3 burgers from swiggy and got delivered 2 that too 1 hour late cold food.
I contacted customer care but no proper response received from the agent and supervisor.
Worst experience using swiggy.
Invoice number...
+2 photos
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A
Anujkumar333
from Noida, Uttar Pradesh
Oct 19, 2022
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Missing food items from food parcel ordered and no money refund from Swiggy

Address: Swiggy Application

My order #[protected]
Date of Order – 17.10.2022 at around 9 pm
Place of Order – Noida, Uttar Pradesh

I want to share my ordeal with Swiggy and the harassment and embarrassment I faced by Swiggy.

I ordered some food items through Swiggy App on 17.10.2022 from Noida. I placed my order at around 9 pm and the App showed my waiting time was 30-40 minutes but ever after waiting for more than...
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Ap017
Oct 18, 2022
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Stale food providing and no money refund

Address: vavasistas srilakshmi restaurant, Kondapur, Hyderabad
Website: swiggy

Date :18/10/2022
customer support of SWIGGY intentionally harrasses their customers by not giving refund and providing stale food. Swiggy customer care executives are so rude that they make their customers wait for so lang that the customer gets tired and leaved the chat by themselves without any resolution. Even after sending pictures and telling that we have got bad quality food, they are not listening and offering the amount of...
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