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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

Nikhil B Waddar

cod not available after cancellation of the order

akanksha Bajpayee

blocked my account

TheSwati Gautam

my account has been deactivated

RAKESH SANTHAPUR

Bank account IFSC code change kare

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They mark order delivered but don't actually deliver them and no refund

Refund not given for my order placed which was not delivered

Received expired items or almost near to expire date

Swiggy reviews & complaints page 80

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Address: Hyderabad

On 25th Oct 2021 there were duplicate transactions processed from my amazon pay account at 1:10PM for a swiggy order of INR 357 but I didn't receive my refunded for the duplicate transaction processed. When I reached out to Swiggy they said that it will be processed within 48 hrs.
I tried calling them multiple times and every time the same response "it will be processed within 48 hrs". It has been more than a month now but I have...

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Ordered sweets and was to be delivered at my father's location. He was not aware of delivery so he returned. The delivery boy set the status as delivered. The item was prepaid. SInce then he is not picking call though he had called twice to understand the address. Swiggy chat is not supporting as it says the order has been delivered. Delivery boy's no is [protected]
Order#[protected] amount 385/-...

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Address: Chakkar maidan Muzaffarpur, Army quarter infornt of church

Website: Swiggy

I order 800 gm bread of three and three bun again it is also three in Muzaffarpur bihar order id[protected] i got 2 bread packet less 400gm each i complain to swiggy they are more then 20 times said same thing that we will pass feedback. They took our money just for this fraud . They do fraud on their swiggy i request u to pl.. provide me resolution . The bread which i received has not any expirey date and it is smelling and there is many...

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Address: Swiggy

Ordered food from swiggy on 16 dec 2021. The amount of rs 97 was deducted three times from my account but the order was not processed. When i chat with swiggy customer care on the same day they say i will get my money back in 4 to 5 working days. After waiting for 4 to 5 days i again informed customer care but they say the money is not deducted at their end. But in bank statement it is clearly mentioned that money is deducted by swiggy. It...

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Address: Bangalore

Hello,
Dr.Avijit this side.
Concerned Order ID :[protected]
Order Date : 31st October 2021

YET TO RECEIVE RESOLUTION/REPLACEMENT OF THE SAME FAULTY DIFFERENT ORDER

Just few moment ago ordered for Kwality Walls Cadbury Crackle Ice Cream but received ordinary Vanilla from the restaurant, post receiving of the product immediately reached the restaurant, they were not picking up the calls....

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Address: Golden homes

We ordered cheese patty but they delivered normal patty, moreover we specially instructed them not to add honey in honey chilli cauliflower because we had sugar patient in our house but they didn't listen to it .This experience was very pathetic to us .I'll be hoping for a refund ....

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Address: Room no 315 prince park building Sion dharavi Kala killa

Hii I m swiggy delevery partner I'd no 1211384 I want change a sift but not getting any response but I tweet to swiggy there are Mr vin said u can join a part time sift and swiggy team detail share a soon but now chat in twitt so there are available Mr adit they by miatakely said u u r sift change after one month can u resolve this issue...

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There has to be freezing time for cancelling the orders or changing the delivery address. i felt really worse in placing a order with Swiggy.

I have mistakenly choosed the office address i have lost full amt as cancellation charges

When i cancel my order they have taken total amt as cancellation charges.. Atleast we require 15 min to cancel teh order to update the address...

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I am a swiggy one user and fed-up with their third class services they are fooling customer with unreliable and untrustworthy services and cheap mala-fide business practice food is being carried here and there by their delivery person for a unreasonably long period on the name of multiple deliveries ruining it and making it unfit to consume rude and unsupportive customer service person who threaten to impose panelty of bill value on cancellation...

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I ordered meat from swiggy instamart last sunday and it was stale . I immediately contacted the help support and was promised a refund for the expired product sent.. the same evening an escalation team manager also promised the same. But even after 7 days no refund has been made....

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I can't able to confirm order and also can't able stop duty also...

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Address: Pune, Maharashtra

I ordered some fruits & groceries on Swiggy instamart on 31st December 2021 at 8 pm.
My order id was[protected]

I did not receive organic papaya - Rs 98/-
Safe harvest wheat dalis 500 gm - Rs 45/-

I request refund against these non-delivered items...

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Address: 50, MM Road, Pulikeshi Nagar, Bengaluru, Karnataka 560005

I ordered my food from swiggy and the name of the restaurant was Chichabas Taj (50, MM Road, Pulikeshi Nagar, Bengaluru, Karnataka 560005).
When I raised with Swiggy support they say we will investigate it, I asked if someone came and take it back as a proof. The quality is total waste.
Swiggy denied to refund my money or replace it. What is the solution??...

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Website: swiggy

Order no =[protected]
i have ordered 2 full & 1 half murg massalam from restaurant (Red Sun Multicuisine Family Restaurant), kalyan, Thane

i have received only 1 full & 1 half .
called restaurant and swiggy for almost 1 hr 30 min no response from any of them.

now i am asking for refund of my order costing 580 rupees. and swiggy is giving me refund of 162 which is almost 30 % of my paid cost.br...

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Address: Daryaganj

Website: Swiggy

I ordered some grocery items from swiggy and instead of delivering the items to me, he was asking me to come and get it for him. I told him i couldnt come downtairs for some reason, if i would be able to come i wouldn't have ordered from swiggy. Then his behaviour was very rude and told me to cancel the order if i cant come downstairs and started arguing with me very rudely....

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Order Number:[protected]

I ordered food from Swiggy Today. The delivery person was standing with the order picked up since past 25 minutes. When I raised a complaint on Swiggy as well as called him, he moved from his location after some time. This is ridiculous services. Infact when the order was delivered was more than an hour, it was so cold and that too from such a large order from Barbeque Nation. Its such an horrible...

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Address: Bengaluru

Ordered food through Swiggy from hotel RNR on 1st Jan 2022. During the payment, the page got refreshed and took me to the page again for payment.

I have got two deductions for the same order (I have been billed for the same order). Also they delivered the same order twice which was of no use to me, as I already had order the same items in huge quantity.

When I contacted Swiggy Customer Care, they say they cannot...

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I worked 3 days in week 50, and one day in week 52, they cancelled my payouts for both weeks, even if work for one day, it still counts, i worked hard for those days, they should at least pay me for the days i worked hard, please help me about it, thank you...

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Address: Bikaner

Sir mene 1 se 2 oder jo cenecl ho gye the wo mai jamma nhi kar skka to boll rha tha fm ki aapki id band kar dunga isliye meri id band kar di plz id chalu karwayiye id 1227307...

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Address: Gurgaon

HI,

This is to complain about the incident that happened today with my wife Rupam Pandey who ordered food from Swiggy today. Below are the order details:

Ordered from - McDonald's, Sector 29, Gurgaon
Order date - December 31st
Order Time - 9.22 pm
Was supposed to be delivered in 55 minutes
Order value - Rs 293,
ORDER #[protected] | FRI, DEC 31, 2021,
It is 12 midnight...

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