Claimed

Swiggy Complaints & Reviews

1
Updated: Jun 4, 2024
Complaints 5068
Resolved
651
Unresolved
4417
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hunter dragonxx
Dec 27, 2021
Report
Copy

We are complain our swiggy manager... Name milon...

Address: Purulia west bengal

Milon sir bhoto jayada larke log ko bharti kar raha he swiggy me... Purilia me itna order reheta nehi hey ki all rider ko full insensitive ho... But fir bhi new larka join ho raha hey... Humlog kuch bolte hey to bolta hey ki id block kardege... Yea sob bolta hey... Rider k bare mey yea log kuch accha nehi karta... Pls check our manager... I request suspend our manager and joining new manager in our location purulia... Pls......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Annamdevaraj
from Tirupati, Andhra Pradesh
Dec 27, 2021
Dec 27, 2021
This thread was updated on Dec 27, 2021
Report
Copy

I'd activation

Please provide my id back I didn't did a one mistake I took one month leave for my examination in floating cash around 520 is there so please d activate my id number 1435953...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mohd84
from Hyderabad, Andhra Pradesh
Dec 26, 2021
Report
Copy

ID Deactivate 46998

Dear sir,

My id is temporarily deactivated please reactivate my ID. My Id number is 46998...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ar. Khan
Dec 26, 2021
Dec 26, 2021
This thread was updated on Dec 26, 2021
Resolved
Report
Copy
Resolved

Account Temporarily Deactivated

Address: 26, Sarat Bose Rd, Kolkata, West Bengal 700020

Please My Account open Sir🙏 Temporarily Deactivated
DE ID: 1612805...
+2 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
M
Manoj Edits
Dec 25, 2021
Dec 26, 2021
This thread was updated on Dec 26, 2021
Resolved
Report
Copy
Resolved

Price difference doubled compare to offline

Address: Pechiamman milk depot restaurant Thirunagar Madurai

In madurai Thirunagar pechiamman hotel restaurant not only this most of the hotels hiked the food price from 70-120% in swiggy app. But in hotel that was much lesser. Ok ordering food in apps get higher than usual amount but there might be a law needs to be kept. Doubling the price is not acceptable.
For ex :
In hotel Parotta 12/pc
But in app Parotta 22/pc...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Babu bs
Dec 23, 2021
Dec 25, 2021
This thread was updated on Dec 25, 2021
Resolved
Report
Copy
Resolved

Amount

I have replaced one order in Swiggy that is ID no. Is[protected] that is paid already in online payment but in my ID shows Cash on delivery but Swiggy customer care call and tell to me that is replaced Order don't collect cash from the customer, but in my id shows cod is pending that is the reason. I share the photo also see that .

Thank you...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
akashtalreja37
Dec 22, 2021
Report
Copy

Fraudulently charging money for food that was not delivered

Website: swiggy

I was fraudulently charged for food that was never delivered to me. The customer care is of no use and is a waste.
I ordered food at 4:12 pm and the delivery showed 40 mins and the delivery boy was assigned immediately after that as i was tracking the order the delivery person did not move even a bit for 30 mins and that's when i called him but he did not answer the call I called the customer care and that man was so useless that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu.tina
from KOLKATA, West Bengal
Dec 22, 2021
Dec 24, 2021
This thread was updated on Dec 24, 2021
Resolved
Report
Copy
Resolved

Received A Old Spoiled and Demanded Cake

Address: Kolkata

Order id is- #[protected]
I order one black Forest cake from New Grissini restaurant.. This cake is totally spoiled and damaged. It is dangerous for your health... I take small bite for testing vomiting is occurs And Bad smell coming after cutting the cake and water is released from this cake.. No one cannot eat a single bites. I have uploaded photo Of that cake... Plz help regarding this matter And refund back My money... They give...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
veer7557
Dec 22, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

I have ordered some items last 15 days, I received wrongly cooked items

Address: plot 328,siridi sai colony ,beeramguda,telangana 502032

I have ordered some items last 15 days, i received wrongly cooked items and some items missing in my orders .i have raised tickets for my problems in swigy but not responded .
so please take action resolve my problem
thanks & regards
veerababu
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anshu shokeen
Dec 22, 2021
Report
Copy

Getting different orders

They are showing different images and send 3rd class quality of food
I m spending much amount on order food and they are doing compl fraud
I asked them ti follow the instructions on birthday cake but they haven’t followed any
And after complaining not even doing anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikitabanerjee
from Allahabad, Uttar Pradesh
Dec 21, 2021
Report
Copy

Refund of cancelled order haven't got even after 7 days

I have ordered food on 12th December, 2021 from a restaurant via Swiggy.
But due to some reason I have cancelled the order within 10 seconds of order confirmation.
I have been entitled fr a refund of Rs 607 ( order amount)., for which I have contacted the customer care of swiggy. They have told that the refund have been initiated nd will reflect in my account within 7 days.
After that I have contacted them some 6-7...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zainab Irshad
Dec 20, 2021
Report
Copy

Regarding the swiggy genie delivery

I am a small business owner. I have a home bakery. I used the swiggy genie option to make two deliveries the same day. They were both delivered in a very bad condition.
It was devastating to see pictures from customers. And all this happened even after I told both the delivery guys to be extra careful with the package....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arnav Shivendu
Dec 19, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
Report
Copy

Payment completed but Swiggy did not process the order

Following sms received from Swiggy after debit of amount made from bank account

Your payment for Swiggy order #[protected] was not completed. Any amount if debited from your bank will get refunded within 4-7 days.

Swiggy app also doesn’t show any active order regarding this order number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Heamz
Dec 19, 2021
Jan 22, 2022
This thread was updated on Jan 22, 2022
Resolved
Report
Copy
Resolved

Activate my account

My account has been deactivated don't know why did nothing wrong. Please reactivate my account. Mobile no. [protected]...
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
A
Argha Basak
Dec 18, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
Report
Copy

Cash on delivery not available on my swiggy account

I have canceled my order which was set on cash on delivery after that till now i am unable to order a single food on cash on delivery please resolve this as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sai Dittakavi
Dec 18, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
Resolved
Report
Copy
Resolved

Worst service in Delhi

My order number was[protected], i ordered some food from burger king and even after one hour it was not delivered wondering i contacted the support team and they said the excutive's bike has issues and if they can allocate some other executive to pick the food, they want me to eat the cold food? do they think they are the only food app? I was a regular user of swiggy for more than a year but now i am switching to other food apps. if the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanthkumar18
Dec 18, 2021
Dec 28, 2021
This thread was updated on Dec 28, 2021
Resolved
Report
Copy
Resolved

Fraudulence delivery charges

I have taken 1 yr membership 899/- for one free delivery subscription of below 6 km distance at swiggy food wallet.

But while ordering it's showing restaurant distance above 6.1 km. But same restaurant is showing distance 5.1 km in other account without 1 yr free delivery membership.
How they can showing different distance to with membership n without membership?
at any way swiggy to take delivery charges from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsh Angiwala
Dec 18, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
Resolved
Report
Copy
Resolved

Delivery charges applied for nearby restaurant even after purchasing membership

Mobile Number :[protected]
Name : Harsh Angiwala

I have take one membership worth 999 for 1 Year then also i ' m being charged for delivery on almost all orders that too nearby restaurants,
I have also complained through chat they told that restaurant not offering free delivery, i have ordered from same restaurant earlier that time i didn't charged any charges,
What is the worth of purchasing one membership...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tamilalagan sooriamoorthi
Dec 17, 2021
Report
Copy

Giving stale food even after complaining they are not at all responding

Giving stale food even after complaining they are not at all responding ..order ID[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohd Tabrej Alam
Dec 16, 2021
Dec 16, 2021
This thread was updated on Dec 16, 2021
Resolved
Report
Copy
Resolved

Issue in delivery of product and rude behavior of customer care

Address: Agra

I have ordered at 19:45 and got my order deliver at 22:23 from one of your Restaurant partner.

And during the time when I asked the customer care to get my order delivery as soon as possible, they asked me to cancel the order.

After almost two hour you are delivering my food. This type of behavior is not accepted at all.

I request the management to look up to this matter....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy