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Swiggy Complaints & Reviews

www.swiggy.com

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Updated: Jun 4, 2024

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

Nikhil B Waddar

cod not available after cancellation of the order

akanksha Bajpayee

blocked my account

TheSwati Gautam

my account has been deactivated

RAKESH SANTHAPUR

Bank account IFSC code change kare

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They mark order delivered but don't actually deliver them and no refund

Refund not given for my order placed which was not delivered

Received expired items or almost near to expire date

Swiggy reviews & complaints page 81

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Hey ! My order number is[protected]. The net bill is above Rs 2000. I have one main item i.e Mutton do pizza missing. I have not been able to contact customer service through app.none is replying since last 30 or so mins. My dinner is ruined.

This is terrible.totally unacceptable
Everyone was waiting at the table for food
How can I trust Swiggy now or its restaurant??? I want immediate action and a refund. This...

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I ordered grocery from swiggy instamart on 25 December 2021 with order I'd[protected] worth rs 2219. The amount was prepaid online. They did not deliver me the order instead wrongly shown it delivered. They are not even calling me when I sent them mail. And are not helping me to get either refund or deliver me the order. Iam really tensed as the amount was big. Please help me get the refund or my order....

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I had ordered pizzas from domino's and have done the payment via UPI but after the payment was done order wasn't placed and is showing to pay...

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Didn't recieve more than half of the order. Tried to resolve the issue with the customer service executive but both the times the call was disconnected. And the complaint was closed without resolving. Order of Rs. 1369.50 was not delivered....

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Address: Mahalaxmi, Mumbai Maharashtra

Hi, I am Swiggy delivery partner, on 26 Dec 2021, I login 1 hour early of my shift time on Sunday. I get order assigned and I reached at restaurant. When I reached at restaurant my bike chain break and also food is ready. So I raise the queries to customer care. What he done bike issue and my ID has been off duty. And I ask him he has doing off duty so I will be to login again or not because my shift time begins 7pm so he told me that u will...

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Hi Team,

I am facing Swiggy delivery issues continually. I am generally ordering my food at 8:30 PM and in the app .. approximate time showing for delivery is 40 mins but they are always taking around 2 hours for delivery. At 10:30 PM having dinner is impacting me so much in terms of next day planning and also causing health issues.

Mobile number used for subscription: [protected]...

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Respected Swiggy,
I am karthik kumar and my DE ID is 1119545. Due to COVID-19 lockdown issues, I am unable to login during that period. I am completely all right now to continue my rides. My account has been temporarily De activated . I request Swiggy to Re-activate my account.
Thankyou....

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Address: Dehradun

Website: Swiggy

My name is rashi bhatnagar, i am currently in dehradun uttarakhand and i am highly disturbed with swiggy. Their customer service execs anytime said that they are from pan india and that they cannot help. They dont resolute for customers. Are only business centric.. Anything to their delivery exec or restraunts. 8 times out of 10 there are issues...they dont send good quality food or as written on the app and ask the customer to unwillingly...

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I ordered four cakes from Parfait Cakes N Bakes at Balfour Road, Kilpauk, Chennai on Dec 28, 2021. I ordered through Swiggy. Of the four cakes, two were the same kind. I received only three cakes, one of each. When I pointed out this to the delivery guy he told me he was given only three and I should take it up with Swiggy. I immediately filed a complaint with Swiggy. However, I got response for two days. When I contacted them again, the...

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The above mentioned delivery guy by mistake delivered someone else's order at my place, after repeatedly informed by my parents . He dropped food outside my house and left . My dad spoke to him over the phone from the receipt he got his number, that as we are vegetarians and this is non veg food, he was 100% sure that none of the family members have ordered it. He got aggressive over the phone and hung up . After 30 min he called back requesting...

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Address: Chembur, Mumbai

Website: swiggy

I am Swiggy one customer to get unlimited delivery FOC, but unfortunately i ordered and was charged for the delivery from on of the restaurants registered under swiggy ... the issue is when i had a chat with swiggy person, he categorically mentioned that the restaurant i choose is not eligible for a free delivery above that if te order is above 149/ 199 then too the delivery is suppossedly to be free and my order was 234 before discount br...

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I'm not able to log in to my account. It says " too many log in attempts detected on this device. Please log in from an account used earlier" despite entering the correct OTP...

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I had pay two times in Swiggy for the same order since the first time it had failed to place the order but the money was still deducted the amount was Rs 190 i had contacted their support team and they said amount will be refunded in 2 hours but nothing came so i contacted again but they said the same thing still no refund has been given...

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Address: 004, Shakthi Shelters, 2nd Main, 3rd Cross, Vasantha Vallabha Nagar, Near Krishna Nagar, JP Nagar 8th Phase

This order was never delivered to me. It is very bad that the delivery executive marked it as delivered. When I tried calling him he answered the call but kept on saying he will come to deliver it and later stopped answering the call.

I tried raising this complaint through the app but they asked me to send an email. I did not get time to send an email in my busy schedule. Finally sending it today.

I need a refund...

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Hi,
I have ordered food from swiggy and the eta is 44 mins and it's ok for it and later when I called the delivery person he will do namaz and later he will deliver I told him in my home diabetic patients are there and we all are hungry requested him to do quickly and he disconnected the call and told me do whatever u want and latter i chatted with customer care of swiggy they are very smart as i told him it's taking time cancel the...

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I had placed an order 2 days back and i had made onkine payment too.
I had put correct location and since i have been a regular user of swiggy, my location has never been a problem to delivery executives.
My phone has no incoming or outgoing call facility.
I wiated for almost the whole night for my delivery executive on the road.
He never arrived and in the morning i am getting notified that my order has been delivered.br...

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Address: BANGLORE

Website: www.swiggy.com

Please unblock my id account 844962...

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I had ordered for 2 family pack ice cream,
This delivery staff comes inside the locality and calls saying please come down i wont be able to deliver your order up i said whu he said security guy is not allowing i called up security guy he said i never stopped him to go he is lying the proof of call i have attached in screenshot

Later i call him again saying why he has not come to deliver yet he says i wont come up if...

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Address: Bangalore

Order ID:[protected]
Ordered on: 17 dec 2021

I order food and didn't get the real invoice, instead the bill summary(which clearly mention that its not an actual invoice).

I cannot use this bill summary for food bill reimbursement in company i work for.

I have been asking for real invoice since a week and they are always sending me the bill summary not the actual invoice.

I...

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Hi I have ordered from instamart, payed through phonepe, my account has been debited with the amount but onswiggy it is not shown as transaction history and also order has not been placed, no history regarding the order is seen on the application...

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