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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Mar 8, 2025

Complaints 1971

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Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

Most useful reviews

exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

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Cheated with duplicate product

Refund for rs 960

Titan Company reviews & complaints page 17

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I had placed an order on Jan 2nd. But the product has not yet been delivered to me. To add spice to my wounds the given tracking id is also incorrect. I still don't know whether the product has been shipped by them or not. This is pathetic from a trusted household name of India....

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Hi! I need to change the watch strap of my Titan Watch of Model Number 9303SBA, But the same is not available anywhere in the marketplace both ONLINE and OFFLINE. Kindly suggest getting the same....

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So my last Golden Harvest account was closed and a check was courier without informing or checking with the customer!
When I see my message I see that they sent check to an address where i dont reside anymore!
Than the follow chain and email begun!
They sent me email with google form for bank details i submitted and after that no news than i call back for update and they say they need some more ac info so i provided everything...

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Address: Ahmedabad

Dear Mr. C K Venkataraman,

The CEO,
Titan,

This is with great displeasure I am forced to write to top management of Titan.

I have bought Titan Smart Watch a preminum watch from store. I think i have made mistake by picking your brand for it. There are other smart watch brands not big as yours but their process is very smooth and easy process for customer to start wearing the product....

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Hi,

I have opened a Golden harvest account, On 8 of Oct 2021 I had payment my monthly instalment of 10000 the amount was debited but was not reflecting, Upon enquiring they told it will be refunded in 15 days to my account and asked me to do a second time payment of the same which was successful.

For the last 2 months even after sending numerous calls and emails, I am yet to get a proper response with each customer...

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I have made an online order of product named "Raga Viva Blue Metal Strap Watch" with ref no : NN2578SM01 through official app of titan company (World Of Titan) using UPI mode of payment bearing a transaction ID : T2112131015310464084840 dated 13/12/2021. I have even raised a complaint for the same through mail ([protected]@titan.co.in) and contacted their client through customer care service (Ph No: [protected]) but did not receive any response...

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I have purchased one Ceramic watch in Titanic show Room Mission Street Pondicherry 605001. on 19.1.2018 and approached the show Room for replacement of time lapsed battery, but they have denied stated that it could not be done.Hence I have also made complaint to Titan company and no response was received.Hence I have complaint in this port.
Thank you
Yours faithfully
D.Ramalingam
[protected]...

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1. Myself Mrs Deepti Chauhan is a regular customer of TATA Tanishq and also subscribing through Golden Harvest scheme since last 7-8 yrs at various Tanishq showrooms at Pune, Guwahati, & Lucknow. My last account number[protected] matured in Oct 21 at Lucknow.
2. Cheque No 392397 dt 08 Dec 21 for Rs 150000 has been forwarded to me vide mail from Bangalore office of Titan company Ltd. As mentioned in the letter that I have not redeemed...

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Address: Hosur

I recently purchased titan nebula watch of mode NN600DL18 through portal which was delivered on 20th of December.

The watch I purchased contains unique number of 0720A1047. Now I have returned the watch with box, bill and tags to the blue dart courier with tracking number [protected].

The package is still in my home town office which they are saying titan back end team has not provided ev bill/paper work.br...

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I’m on a golden harvest plan with Tanishq, the last instalment was paid by me on dec 8 and the same has been deducted from my account but yet I get notification regarding unpaid instalment for this month . I had initially followed up with the customer care number they initially said it will be refunded within 7 days but it never did then again I followed up with them, then they said in some getaway it is failed but once they raised a ticket...

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I am complaining about staff's behaviour working for Tanishq Allahabad (Prayagraj) store.
I am very dissatisfied with her way of attending us. She was presenting things in an very uninterested way and was not telling about products clearly.

Her name is SAHIBA and she works on "Gold Pendant Desk" in Tanishq Allahabad Store....

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Address: World of Titan dombivli east

I got a titan watch gift from my friend. i wore it the very next day and i saw it was not working. Then i went to titan showroom from where the watch wws brought. They said that there was carbon in the battery.. and again i wore it on next day again i saw it wwas not working.. once again i gave the watch in same showroom. They gave me the watch in 2days.. after that i wore the watch for one day i saw the belt was damaged..very bad experience.....

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Complain:
This is to bring it to your notice that 'SKINN - ESCAPADE' that we had bought from Titan's Showroom of Infinity Mall ( malad west ) in November'21 is unfortunately giving no lasting fragrance. Not even an hour...
This is quality is not expected from Titan and hence are reporting you.
We expect a replacement of the same. Bill if needed can be produced. Kindly look into the matter asap....

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Hi,

This is to inform you that I have purchased one platinum chain on 22/08/2020 from durgapur showroom and it got torn few days back. So I went to same tanishq showroom with the original bill and the product for repairing but they clearly refused to repair the same and pushing me to exchange it with other jewellery. They are telling me that platinum jewellery cannot be repaired once broken or damaged, it only needs to be...

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On Thu, 18 Nov 2021, 11:48 Tanishq Care, wrote:
Dear Mr. Naveen,

Greetings from Tanishq!

Thank you for writing to us.

We are working on your concern, kindly allow us some time to get back to you.

Please feel free to call us on[protected] or email us at [protected]@titan.co.in for any further clarifications between 09 AM to 10 PM.

Warm Regards,
Shekarbr...

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Address: Hirakud, Orissa

I have purchased one Mangalsutra from Tanishq Sambalpur showroom on Dhanteras (2/11/21) through invoice number SBP/CM/2892. After 2-3 days there was a wire found broken and pinching in neck so tried to contact branch but they told technician is on leave. After his return they have repaired it in 3rd Week of November. But again same problem persist with one wire broken and pinching. This is clearly defective product with poor manufacturing...

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Address: Tanishq, Greenlands road, Begumpet

I visited Tanishq showroom, Begumpet branch yesterday evening. My car (AP07BP0144) was damaged during Valet parking. There were multiple large scratches and dent on the right side of my car. On asking the driver, he told that the scratches were already there and spoke rudely. Then he told that he will call his supervisor, who came and told me to leave (without even asking my name and other contact details). He mentioned that they will check...

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On 4.12.2021 I visited World of Titan showroom at Thampanoor, Thiruvananthapuram for battery replacement which they did immediately but without informing the cost upfront. Shocked to learn that it was Rs 330/-. When i asked for breakup they refused saying that this is the standard cost. I refused to pay and they returned the watch with the old battery. Why is the service cost not disclosed upfront?...

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I bought a watch TITAN HTSE model 7 to 8 years ago around 9000 rs ... And the problem I am facing is its solar panel means dial get melt... Which type of quality is this..??. I can also buy cheap watch... but why titan watch only?
Really titan watch is very poor quality..

This watch already submit at titan show room and they said you need to replace this part on chargeable basis... Around 3000 to 3500
What...

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Address: Bhubaneswar

Abnormal Charges for a watch repair and false information given that they have sent it to Seiko to repair::TKT-[protected]...

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