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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Mar 8, 2025

Complaints 1971

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1067

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

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exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

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Refund for rs 960

Titan Company reviews & complaints page 14

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Address: Titan world, no.2335/185, Neeladri road, electronic city,phase1,doddathoguru village,Begur hobli, Bengaluru-560100

I have changed my watch battery from world of Titan (GSTIN - 29AAOFC0580D1ZH). They charged me 405 rupees, just for replacing the battery. Which not at all as per the market standards. Please take necessary action against them on looting customers....

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I purchased earrings through tanishq online services. However, I returned it after 3 days because they were not comfortable. When I returned it to them they sent a email that your refund is initiated. Unfortunately, it’s been more than 4 months. I did not get that refund yet. I purchased it through my New Zealand credit card(gem visa). I talked to them many times and they always sent me an email that we already refunded the amount into...

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I was here in the vashi navi mumbai branch with my family to buy something for my sister on her birthday...she was trying out some earings and I just took one to try it for myself...your staff Ms. U asked me not to wear it why? Then she said only one of you try again WHY?
Didn't want to create a scene there and spoil the mood but can't I try an earing?
Or is there any policy stating per family only one member can buy
The...

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Address: Banashankari 3rd stage Bangalore - 560085

Very appalling service, its HTSE 1635KP01 watch was gifted to me by a very special person and I gave the watch for servicing to Titan Showroom near Banashankari 3rd stage, Bangalore - 560085 on 15th May'22 it's been a month now and they say they can't get the watch working due to no mechanism available and asking me to take the watch back, isn't it an horrifying service that you buy such an expensive watch with no option to fix the mechanism...

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Address: 2, Ramalinganar St, Vannarpettai, Tirunelveli, Tamil Nadu 627003

I brought a titan raga watch 3 years ago which costs 7750 and now the watch glass is broken and when i asked for a replacement they said there is no stock.i dont understand that a big company like titan has no spare watch glass for a model which is released just 3 years before.i would like to have it repaired soon....

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Dear sir, I have purchased Fastrack reflex 3 three months back but it is not working and not getting pair with mobile and showing a circle made of two clock wise arrow and a triangle in middle of circle on its screen. I went to to your outlets at giridih and Dhanbad but didn’t get any solution. I have also requested for video call but no one called me. So you are requested to resolve our issues or replace my watch. Regards Babloo Kumar...

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Address: Sundarlal Jains and Sons, d.d. tower, christian basti, G.S. Road, Guwahati, Assam, 781005

My father purchased the spectacles guided by titan eye plus personal and tested by so called ophthalmologist in that shop but the spectacles delivered was found inappropriate to wear. The vision of nearby was blurred and my father could not focus objects or writings, so we contacted the guwahati branch, Sundarlal Jain & Sons, Christian Basti. First of all they are very unprofessional and they says my father need to visit once their shop,...

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We don't have to make our kids know that we don't wear clothes on honeymoon...

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I have bought the smart watch from Titan
But it was not connected with my cellphone
I have called the customer care but he told me that our all employees are busy will call you back
I am not satisfied with the answer
If we are buying the brand and give the price more than average that the support is supposed to be fast...

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Address: Kochi

I gave the watch to authorised service centre in Ernakulam to replace my brocken watch glass. Today I received the watch, and found issues.
The glass replaced is poor quality. I can see scratches.
Inside components of the dial has scratches. This was not present before the watch was given to service centre.
I'm attaching the photo and video of before repair and after repair.
Attaching the bill invoice.
JO...

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The wristwatch you sent is not good in quality. The dial is rotating in all the directions, so i want to return the product...

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Address: Jogeshwari east

As i have seen in many gold stores they do not charge making charges on gold goin but you charge making charges on gold coin this is not good as being a such a big brand in gold and all over this need to be improved...

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Address: 44/25-B, Thoppukara street, East in street, Thiruvanaikovil

Hi,

I'm a regular customer of Tanishq and I've recently bought a Gold bracelet from Tanishq. But found out that the bracelet is not locking properly and so it is falling off from the hand. Need a repair to fix this issue

Phone: [protected]...

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Address: Pune

Order Details as follows

Contact details:

CONTACT US
[protected]

10AM - 10PM Mon - Sun

Click Here to chat with us on WhatsApp

[protected]@titaneyeplus.com

Imran Kazi,

Thank you for your order from Titan Eye Plus. Once your package ships we will send you a tracking number.

If you have questions about your order, you...

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Address: Munduparambil house, kattoor P O, Alappuzha 688522

Bought titan rose gold watch from Alappuzha showroom 2weeks ago.. but now the color is fading fast and turns to black.. please replace it soon...

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I have ordered a watch from my account.The money is debited but still I can't see my order in orders status.when i contacted the customer support they say that the transaction failed but money was tranfered to their account....

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Address: Awho Sandeep Vihar, Whitefield , bangalore 560067

I had submitted a titan watch for servicing as it has issue with the machine keeps stopping. After 2 months i have received my watch today after several follow ups and calls. And to my utter surprise, i have noticed now my watch has lot of scraches all over the strap. My watch was new and had no scratch at all...

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Why is this design u guys manufacturing which is breaking after daily use of 2 months. Ur sale person proudly saying we have 2-3 complaint like this before this.

How about some shame and honour to say this before I buy mangalsutra.

Have a general meeting of goa panjim branch teach them manners how to talk of customer is there. Not to abuse in front of customer. Waiting for one hour to get mangalsutra repair...

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Tanishq-Mangalore branch has the most horrible staff. Very lazy and do not attend to the customers....

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Address: 1, Diamond Harbour Road, Taratala Rd, opp. CESC Building, Taratala, Kolkata, West Bengal 700038

Hi Sir/Madam,

I had two Titan watches with Model no: 131-04 and model no: 668YAA. These two wristwatches are not working, therefore I took them to World of Titan, Taratala, Kolkata, West Bengal Pin- 700038. They refused to service the watches stating that they had no replacement spare parts. I kindly request to look into this matter and please make arrangements for servicing of this watches

Thank you,...

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