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Titan Company Complaints & Reviews

titan.co.in
2.4
Updated: Mar 8, 2025
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exorbitant cost for replacing a battery
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replacement button cell for my titan wrist watch (model no.162 yaf)

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Titan Company reviews & complaints page 13

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S
ssaklani
Aug 24, 2022
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Transaction/refund

Address: dehradun

I already submitted my complain 8 days ago butt still there is no any responsable action taken...
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T
Tasmiya_Rabia
Aug 23, 2022
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Voucher Fraud

Pine Labs has the worst customer service ever. On the 1st of August 2022 I generated my Pine Perks rewards into a Tanishq voucher and the showroom told me that they were not authorized to use the voucher and I had to pay them in cash. On calling Pine Perks customer care I was informed that the voucher would only work in Titan showroom. The voucher had close to Rs 10k.
When I tried to use the said voucher at the Titan showroom, I...
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A
Ayub Ibrahim Shaikh
Aug 21, 2022
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Service center

Address: Old Panvel Raigad, Maharashtra

I had taken Titan wrist watch of a₹ 10000/-worth for addition ofmetal wrist bands on 21st Aug. 2022.. While doing it it was damaged by the non regular mechanic.
I should be given new wrist band and also why non regular mechanic is doing repair services when he does not know the work...
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S
ssaklani
Aug 16, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Transaction/refund

Address: Rajpur road Dehradun

I had transfer Rs 8000/- for deposit scheme on 12.08.2022, to tanishq by link given by attendant and money transferred successfully but they (staff ) said that amount is not showing in software (whatever). Then I paid Rs 8000/- cash to complete the process again . Attendant told that my money will be automatically returned within 24 hours .But still i did not received the same.

Transaction ID 81984542 for airpay
Ref...
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K
Krishnadev GL
from Kollam, Kerala
Aug 13, 2022
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Titan Watch 9477NL02J

I have purchased Titan 9477NL02J on 16/10/2020.But within the first 3 months the strap of the watch get eroded.I have contacted the customer care of TITAN and they advised me to go to nearest TITAN store.Tjen i went to TITAN Store in kollam, Kerala and they lodged a request for the strap and after some time they told me that the strap of the watch is not available in store and also told me that this watch is an outdated model.But when I am...
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Akarshita Madhu
Aug 13, 2022
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Regarding products and policies

I have purchased a drop earring on date[protected]. After purchasing that product once I returned back to home and used to wear it then that product get damaged. On the very next day I went to the outlet and discussed about that then the retail manager is immediately denied to get that product back or to get this product repair.They conveyed that we can only change if you will pay the making charge with including the GST charged over it,...
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S
SahilPaul
Aug 9, 2022
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SmartWatch - REflex

From: Sahil Paul
Sent: Monday, August 8, 2022 6:51 PM
To: Titan Smart Wearables . ; [protected]@titan.co.in; [protected]@titan.co.in
Cc: Customer Care Titan ; [protected]@titan.co.in
Subject: RE: Fastrack Reflex World - TKT-[protected] [ ref:_00D6F28vQQ._500C61n8nu:ref ]

Looks like you have not read previous emails related to this matter – here is the summary:
I am inserting my replies below in response...
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Nk Kunal
Aug 6, 2022
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Golden harvest scheme

Address: hajipur, bihar

I invested in golden harvest scheme, they then said that 7.5% interest will be given but now they're denying and no interest has been given till date... now they're just giving excuses and their behaviour is too baad... even in the principal amount they were denying to give that money and forced us to purchase some jwellery... I also invested in one another golden harvest which i no longer willing to continue and when i asked them to give...
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akshay kishan
Aug 5, 2022
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Order didn't received till now

Order I'd : 7064827
This is my order I'd. I order it on 13/07/2022. But till now I didn't recieved it. If I'm keep on asking customer care and email also not even a single response about where's the product. Lost the patience of waiting. I never expect this from titan. I want to cancel the order and refund the money also my encircle points.
Are you guys playing or what. I'm keep on asking you guys always saying wait. wait till...
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S
Shaik Reshmabi
Aug 2, 2022
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Brought police brand watch from Titan store

Address: Ratna enterprises,40-1-07, Sudharshini complex, MG road, Venkateswaapuram, vijayawada-520010, AP , India

Dear team

I had brought police brand watch from Titan store. It was not even seven months, wrist band was broken. When I went to store regarding this issue no one has responded. As we are buying watches from a brand atleast we will expecting a minimum service of the watch to be one year. More over that was first gift given to my husband for his birthday. I was much worried with this. I wish you to provide replacement or provide...
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NAEEM MANSURI
Aug 1, 2022
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Titan wrist watch NP95141WM01

Address: WORLD OF TITAN, 5 SHIVALIK ARCADE, ANANDNAGAR, NR AUDA GARDEN, AHMEDABAD 380015

Hi,

I have purchased your defective wrist watch model no NP95141WM01 on 28.07.2022
after use of two day its glass was fallen somewhere and my wife did note aware about this

Today at 01.08.2022 I visited your showroom from where I have purchased your defective product for replacement, your showroom staff without proper checking & listening to me behaved rudely and denied to taken back and blamed that it...
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B
Babaji@786
Jul 28, 2022
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Product manufacturing defect

I bought diamond ring on 14 Feb 2022 on occasion of valentine, after two weeks few of diamo ds were lost from ring, I was surprised by the brand how it come possible that after two weeks diamonds got misplaced I called tanishq showroom ND complai t so they said they ll service it so on there endurance I got my ring repaired, at the time of delivery they ensured that never such thing ll happen in future in case it happen they are there to...
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H
Himadrisroy
from Gurugram, Haryana
Jul 23, 2022
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Harassment at Kanchrapara Branch

Address: Kanchrapara

I had visited the Kanchrapara outlet in WestBengal on 22nd and 23rd July22
The staff here was less skilled and had made to wait for more than an hour for billing as they lacked clarity and knowledge and created multiple confusions leading to to and fro.Further they and cashier had not exchanged information and idea and on last moment again had to request for splitting the old golds and send it again for melting.staff involved Arpita...
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T
Tharun453
from Hyderabad, Telangana
Jul 22, 2022
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Titan watch spare

I have purchased an automatic watch from titan, I used very less number of times, unfortunately the watch glass was broken and I submitted it to the Titan service center for glass replacement, after 20 days they call me and told like the glass is not available and company also not providing spare parts and they offered 20% of my watch price if I give it to them, but the watch is still available in all Titan stores and Online as well . Regarding...
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Shivam Baranwal
from Indore, Madhya Pradesh
Jul 12, 2022
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Not delivered the watches on time and no update to customer when called 7-8 times

I have ordered watch online from titan on 4th July 2022 and it was supposed to be delivered before 7th July 2022. The worst part is titan customer care didn't notify on delay and even online no update.

When I tried reaching customer care they told they are checking and got the only reply sorry for the delay and will tell the shipping team to contact you but they did not contacted me so far i only called them till date, as of...
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K
Kasthuri Suresh
Jul 7, 2022
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About the quality of jewellery

Address: Trichy

My mother bought a mangalsutra from tanishq Trichy store on april30, 2022.The stones from that jewellery fell one by one after 10 days of purchase.The chain got cut off after 45 days of purchase.I don't know how a chain can get cut off within a short span of time.I demand an explanation and a compensation.If I don't get a valid reply I may be forced to go to consumer court to get my work done....
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A
AnTan
Jul 5, 2022
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Gold and Diamond Pendant

I had marked this a gift when purchasing it. I even had a gift message on it to which I do not know what happened. I did not see it anywhere when the gift was received.
The main thing: Why on Earth do you guys have to print the price and everything everywhere on the box . You also put a receipt inside the box as well. When order is placed you send us a message that 'order of this such n such amount has been placed' Why???? Thank god...
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V
vengadajalapathy arunkumar
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Paid Money via TANISHQ APP but Not Reflected in TANISHQ Account

For Fold Harvest Scheme Money was paid through TANISHQ APP BUT MONEY WAS NOT REFLECTED in TANISHQ app

Having scheme in Cuddalore - 607002, Tamiilnadu, Branch

There also intimated

Till Now no solution was taken out...
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N
nmmahesh
from Valapattanam, Kerala
Jul 4, 2022
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Fast Track smart watch

During the month of February 2022, we had purchased two fast track smart watches, one in red colour and the other in black.
During the 2nd week of May 2022, the display of my black coloured smart watch was not functional and I handed it over at your Periyar Nagar Showroom on 25.05.2022.

I am yet to receive any updates regarding my watch....
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A
Aditi Khimesra
Jul 1, 2022
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Ring

I ordered a ring for my mom on her borthday to give her a surprise it was little big in her finger she went to tanishq store and said please resize this they said you would get it back after a month they called her and she went there she was told that would get a refund because they are gonna make it small instead she was charged more and they didnt even resized the ring it was still big in her finger and i bought that ring ao she can wear...
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