Submit a Complaint
Claimed

Titan Company Complaints & Reviews

titan.co.in
2.4
Updated: Mar 8, 2025
Complaints 1971
Resolved
904
Unresolved
1067
Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Titan Company

Having problems with Titan Company?

File a complaint and get it resolved by Titan Company customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Jewelry & Watches
Titan Company

Recently resolved complaints

View all complaints

Most useful reviews

104
exorbitant cost for replacing a battery
30
OTP issue
21
replacement button cell for my titan wrist watch (model no.162 yaf)

Featured stories

Monetary fraud
Cheated with duplicate product
Refund for rs 960

Titan Company reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anjuli123
Feb 22, 2022
Report
Copy

Diamond gold ring

Address: Delhi, janakpuri

Its been 1 year only, and my ring has totally lost its shine. Its look like fake product. I want to file complaint against the ring to exchange it or do needful action....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotibindu Sethi
Feb 21, 2022
Report
Copy

Given less Discount

Address: Buxibazar,Cuttack

The titan store has given me less discount...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhumik Dave
from RAJKOT, Gujarat
Feb 20, 2022
Report
Copy

Titan obaku watch belt - spots colour fade up on first time wearing

Address: Titan

A Titan obaku watch was purchased from Titan showroom, at the 1st time wear I observed (with in 10 mins) that some spots and colour fade up on its belt. Immediately I called store manager and as per his advice I have my watch to store service station. Thereafter as informed my watch was forwarded to national service station of company.

These spots - colour fade up is without any friction...

Kindly resolve my...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Payaljoshi
from Himatnagar, Gujarat
Feb 18, 2022
Report
Copy

Wrong product received

Mene Jo watch order ki thi vo nahi aai uski jagah pe dusri aai hai so muje refund chahiye...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaywant masih
Feb 17, 2022
Report
Copy

Titan 1805NAA Watch

Address: House no. 183 jail road bathena ward dhamtari -493773 (C.G), DHAMTARI

I start using the watch in the month of september and till today the watch chain locked is broken automatically i think there is a manufacturing defect in the watch and want that it should be replace as if i lost the watch who will bear the loss for the same.

Please put action on the same.

Regards,...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Seema Sharma
Feb 12, 2022
Report
Copy

Complaint for cheating during billing

Shaista sales girl at Tanishq Shipra Mall Gaziabad had insisted to start gold harvest scheme, hence I started on 31st January 2022 by investing Rs 10000. During my recent purchase of Gold on 5th February 2022 without my information she redeemed gold harvest scheme and started again on 5th February 2022 to get benefit for herself. Santosh bill counter person also helped him without my information by asking otp. Cheating should be stopped....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manasseh Paul Adaikalam
Feb 12, 2022
Report
Copy

Titan Edge - Service - Exchange - Req

Address: World of Titan, Nagercoil

I have titan Edge watch (flagship product). Exactly after two years, it stopped functioning. We had a check in World of Titan, Nagercoil, TamilNadu. The dial need to be replaced and it will be fixed. I agreed with a waiting period of 25 days. After 35 days that titan person told me that watch cannot be repairable since spare is not available now in manufacturing unit.
He also told me that they will give me some coupon in exchange of...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ak3108
Feb 9, 2022
Report
Copy

Return my order (ticket no: Tkt- 0004516856

I want to return my wrist watch which i bought from the titan store online, i have given an online request on mail on which i was asked to revert with invoice details and product photos, now its been 5 days but no reply yet, i have already given 3 reminders on mail, the online support guy even didnt let me complete and closed the chat box, i didnt expect such pathetic service from such a big firm...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prav1981
Feb 6, 2022
Report
Copy

Titan watch repair

Address: h-152, rama park, mohan garden,, uttam nagar, new delhi

Dear Customer, Thank you for visiting us, Your Product is Booked for Service. Pls find the Joborder ID - NR[protected] and use the below link for tracking the status https://connect.titan.in/Application_Masters/ProgressTracker.aspx?TrackingCode=N...⇄ By SWASTIK DISTRIBUTORS -TITAN COMPANY LIMITED
Sir
Watch ka 1 month se jayada ho gaya hai abhi tak thik ho ke nahi aaya ye kon sa titan ka polishi hai esi...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohini Maity
Feb 5, 2022
Report
Copy

Product not received

Address: DakshinPara,purbaputiary,kathpole

I ordered a watch online from titan. I recieved a message saying the product has been delivered.But neither did I recieve the product nor any OTP related message came.No ph calls were made by delivery person.I lodged a complain to titan customer service but till now no update recieved.I have done full payment and something like this from a company like Titan is not acceptable....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Surajsoni111000
from Jabalpur, Madhya Pradesh
Feb 3, 2022
Report
Copy

Didn't receive best deal gem inventive Oct and Nov 2021 amount what I do

Address: Jabalpur

I was working in tanishq for 3 years 8 monthe i left the job from tanishq JAB store jabalpur madhya pradesh on 7th Dec 2021 but i have not been given best deal incentive for Oct and Nov i want that because it is my earning what I do..??...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Surajsoni111000
from Jabalpur, Madhya Pradesh
Feb 3, 2022
Resolved
Report
Copy
Resolved

Didn't receive best deal gem inventive Oct and Nov 2021 amount

Address: Jabalpur

I was working in tanishq for 3 years 8 monthe i left the job from tanishq JAB store jabalpur madhya pradesh on 7th Dec 2021 but i have not been given best deal incentive for Oct and Nov i want that because it is my earning....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bulusu S Murthy
Feb 1, 2022
Report
Copy

My nose damaged using Specs bought from Titan Eye Plus

Address: BDA Complex, Banashankari, Bangalore

Hello, recently I bought specs including lens from Titan Eye Plus at BDA Complex, Banashankari, Bangalore for Rs16, 000. I bought the specs with nose pads. I categorically asked whether there will be any marks because o[censored]sing the specs. They confirmed loud and clear that there would not be any issue as the frame is imported. After using for a few days, marks getting generated. I thought it would be initial. After a month, there were heavy...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranjaliiiii
from Pune, Maharashtra
Jan 31, 2022
Report
Copy

Defective product

Address: Tanishq store Aundh, Pune 411067

I tanisha sharma have purchased a solitaire gold ring on 20th nov 2021 from tanishq store Aundh branch pune.
However when i wore it, my finger got black after few days.
I have rechecked it by rubbing gold ring on my palm and again it got black as if brass is mixed in my gold ring.
Highly disappointed and never had expected this from such a big Brand like TATA.
KINDLY CHECK FROM YOUR END AND PLEASE PROVIDE ME GENUINE...
Helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zubin Todiwala
Jan 31, 2022
Report
Copy

Order No. 5853124

Address: Silvassa, Union Territory

Wrist watch is ordered through order no. 5853124, till date it is not delivered and I am not getting proper response from the Helpdesk...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kamlendrarathore
Jan 28, 2022
Report
Copy

Im rerun this product

Address: B.panchal Home

This is worst product...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Garimasingh1717
from Dhanbad, Jharkhand
Jan 28, 2022
Report
Copy

Mens bracelet

Address: Dhanbad

We brought a new bracelet from Tanishq store Dhanbad bank more a month ago. It was a wedding gift and just after two days of wearing the lock broke.

Please let us know what needs to be done....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankita Kushal
from Lalganj, Bihar
Jan 27, 2022
Report
Copy

Unprofessional behaviour

Tanishq — Unprofessional behaviour at Tanishq store, purnea, Bihar
Today I went to buy some jewelleries in Tanishq store, purnea, Bihar.I wanted to pay by card but it was above limit so I asked them if I could pay by net banking.so, at first I send 100rs and asked them to confirm if they received it or not so that I could transfer entire amount for which they refused and said that phone is with our owner and we can’t call them.you...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankita Kushal
from Lalganj, Bihar
Jan 27, 2022
Report
Copy

Unprofessional behaviour at Tanishq store,purnea,Bihar

Today I went to buy some jewelleries in Tanishq store, purnea, Bihar.I wanted to pay by card but it was above limit so I asked them if I could pay by net banking.so, at first I send 100rs and asked them to confirm if they received it or not so that I could transfer entire amount for which they refused and said that phone is with our owner and we can’t call them.you guys only tell me how can I send two lakh rupee in an account which they...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Supriya.Deshmukh
from Vita, Maharashtra
Jan 21, 2022
Report
Copy

Received faulty product

Address: Vita

I have purchased Titan fragrance with Code: NFFM08PC1
Batch Number: H1125 from world of Titan Sangli on 20th January 2022. I have received a faulty product inside pack box. Please do the needful by replacing it with new one.
Thanks and regards....
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Helios Watch Store
1.4
(44)
HelooCart
1
(32)
Ethos Watches India
1.6
(31)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR