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Titan Company Complaints & Reviews

titan.co.in

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Updated: Mar 8, 2025

Complaints 1971

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Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

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exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

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Cheated with duplicate product

Refund for rs 960

Titan Company reviews & complaints page 4

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An order was placed with TANISHQ online on 9/08/2023 for Rs. 350, 000 gift Certificates. My credit card was charged but yet to receive any response whatsoever from Tanishq.

Have called the Customer Service Number[protected] four times and the same parroted response is given. " We understand your concern and have sent a message to the concerned team." On the 13th spoke to Mr. Bilap Mandi and on the 14th Spoke to Aeysha....

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Address: Delhi

After paying the exorbitant price the battery last for 8 to 12 months only if it would have last for 2 to 3 years then too it was digestible like the original battery which comes with the watch lasts for 4 to 6 years. The battery they are using hardly cost 30 to 40 rupees and it runs only for 6 to 12 months. So definitely this is looting. I have 3 to 4 watches but afraid of getting the battery replaced because it will cost me 1200 to 1400...

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Address: VIP Road Branch, Kolkata, West Bengal

I have already complaint in this forum but till date I have not received any resolution from Tanishq Jwellers( Group of Titan Company). I have loss my valuable money and the employee of Tanishq Mr. Tukai behaved with me very badly which I nerver expected. I also raised this complaint to various forum and also to local police station. So that I can get support. I am also discussing with one advocate for better resolution....

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Hi,
I want to highlight the few things which had during my first visit and now for every visit
I visited Tanishq jeweller shower rom which is located on sector 17 Chandigarh and was met Mr Vinay and his manager he misguide me in my harvest plan which was get of rs 10k per Month, Vinay confirmed that you will took full refund with Voucher once you will closed harvest plan but later on some one from showroom told me that if...

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Address: Kolkata, West Bengal

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Sontosh Chakraborty
8 reviews·1 photo
2 minutes ago
NEW
Very pathetic experience. The employees working here very unprofessional and cheater. They are fraud and try to trap you as they are heakers. Specialy Mr. Tukai is very...

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Your employee from VIP Road, Kolkata Branch Mr. Tukai told me that he don't bother about one customer complaint. He literally threatened me. Tomorrow I will visit to local police station to lodge a complaint on this. Your VIP Road, Kolkata branch employees are really very unprofessional and cheating to all customes. Requesting all viewers please never visit to tanishq vip road, Kolkata branch. You will be 100% unsafe and cheated by them.....

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Address: Flat No 226, Dwarkadheesh Apartment Sector-12, Pocket-2, Dwarka, New Delhi 110075

I purchased your so-called slimmest edge watch on very good faith. but i was wrong. Now I am running behind your Service center and call center repeatedly. Their machine id getting failed repeatedly, again it is with your service center. Job no JOCDLDS00001215 and customer complaint id [protected]. It is third failure within one year.
Your responses are very poor and arrogant. This is very bad impression from company like Titan. Quality...

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I have been waiting for 3 weeks and there is no update on the return process and refund....

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Address: Thane

I had ordered Titan watches on 25th July, 2023 and expected delivery date was 26thJuly, 2023 was delivery date.
The delivery never happened. The courier service Bluedart did not respond for many days and status just got changed to Out for delivery. But delivery never happened.
Neither Titan nor Bluedart is ready for cancellation of order and repayment. Its too Pathetic and harrssing.
Please help 🙏🏻...

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Address: Hyderabad

Worst ever Company that i have witnessed. I have bought vouchers of titan thinking to
purchase a watch which i have seen in their website. Out of my surprise, its been said that those vouchers are not valid in online but in offline but out of my surprise, the watch i have selected in their own website is available in their website but not anywhere on any OFFLINE stores anywhere in india.. Same Company making dual partitions of their...

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Ref: TKT-[protected] [ ref:_00D6F28vQQ._500C63dnIz:ref ]

Hi Titan team,

I have complaint to Titan customer care through mail on 16-Jul-23. I have purchased Titan product on 26-05-23.

I have followed up with customer care since 12 days but there is no resolution. Every time they gave some excuse and informed to wait.

It's a humble request to the Titan team to look into it and resolve...

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Refund pending for 20 days Golden Harvest No.[protected]...

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I Ms.Barnali Das, a regular customer of Tanishq for a long time purchased a 22 Karat bangle worth Rs.82, 509/-(Product Code:51AFSSVAAAAA00) from Tanishq GIP Mall, Noida store on 06.02.2022 after using it for some days it got damaged.Meanwhile, I got transferred to Vizag, Andrapradesh so we gave it for repairing in Tanishq Gajuwaka store on 11.09.2011.After some days they returned the bangle without repairing stating that this cannot be repaired...

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Dear Complaints Team,

On 28 June 2023 under the Tanishq Golden Harvest Scheme, I bought digital gold for ten thousand rupees. The receipt was never delivered to my inbox and the transaction never reflected on the account.

I connected to the chat and was told “that happens, it was a drop order, not to worry, it will be refunded within 5-7 working days”.
The money has not been refunded, I have requested...

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Address: Amethi

Sir, I bought nosepin from sultanpur tanishq on 29.06.23 Rs. Aprox 10000.
3 dimond attached in triangle shape.
Sir after a days nosepin damage during bearing the nosepin, when I was return nosepin on 09.07.23 show room register a complaint but till date matter is not solved.

Note: As a customer I am not happy with tanishq service....

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Address: Block B, 4th Floor, 22, Camac Street,Kolkata – 700 016

Please check the mail. long pending case date 6 feb 2023 to 13 apl 2023.

My watch has a spot on the screen issue but canter does not respond. not replay . then my watch wty exp. and i can not repair the watch. only replacement of my watch.

counting follows but not responsible. by mail.

Thanks & Regards'
Gajender singh
[protected]...

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I have two bracelets from tanique which are a marriage gift from my mom.A diamond fell off from one of the bracelet and tanishq says that I have to bear the cost of diamind replacement. I am so upset about their policy and also the quality of their jewellery/ diamomd setting. Hope they resolve the issue. I have a lot of jewellary from tanishq and now i am worried about the other diamond items I have from them.

Priyanka...

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Address: Titan showroom Gandhi Nagar

Regards...after filing griviences with customer care ...they are just passing time by asking details ...smtimes in the form of product details like model no etc etc sometime like pics of the device and all ...I have attached the screenshot...and there is no concrete action or step taken by them ...or else since it was bought in the month of August they are letting watch to go out of warranty period ...please either they should get the product...

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Address: Adajan, Surat.

The tata staff checked my old gold through x ray machine and after checking given price 284000 rs in writing as enclosed photo and also verbally committed to price very maximum 10000 rs and after that given permission for melting old gold but after melting gold given me only 227000 rs.
After that I asking to staff for show calebration certificate of x ray machin and melting machine but certificate also not found at tata tanishq, adajan,...

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Address: 153 B DIAMOND HARBOUR ROAD, BESIDE MANTON SUPER MARKET, BEHALA KOLKATA 700034, WEST BENGAL

Website: www.titaneyeplus.com

On 5th July 2023, my sister Torsha Chaudhuri and me( Teesta Chaudhuri) went to Titan Eye plus store near our house and ordered one pair complete spectacle and one pair lens for which I paid Rs 10000 in advance to the employee Ms Rita Sarkar through Googlepay. They assured that the payment will be directed to Titan Eye plus. The cashier gave us a receipt on a blank paper on 5th July 2023. Then on 9th July 2023, when we went to the store to...

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