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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Mar 8, 2025

Complaints 1971

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904

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1067

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

Most useful reviews

exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

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Cheated with duplicate product

Refund for rs 960

Titan Company reviews & complaints page 2

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Address: A Mohan Rao. 9776638916

Today I had been to your Visakhapatnam store at VIP Road at 5.30 pm. Selected an ornament with the excellent service by your staff Ku. Anita Devi. And gone to 1st floor for exchange of my old gold Bangle - again there was very good service by Mr Chandu.
Your store Manager needs some training.
At bill section one lady was sitting having no knowledge made me to stand for 40 minutes - in that period - I received 14 times OTPs from...

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Address: A Mohan Rao 9776638916

Today I had been to your Visakhapatnam store at VIP Road at 5.30 pm. Selected an ornament with the excellent service by your staff Ku. Anita Devi. And gone to 1st floor for exchange of my old gold Bangle - again there was very good service by Mr Chandu.
Your store Manager needs some training.
At bill section one lady was sitting having no knowledge made me to stand for 40 minutes - in that period - I received 14 times OTPs from...

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Address: India

Dear Sir/Madam
I have bought a new smart watch from India but m not getting its OTP. Can you please send me the OTP code so it can function well. I am registering this complain from Nepal....

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Address: Bhiwadi Rajasthan

I have purchased gold floral design ring from Tansihq Rewari store. beads of that ring started dislocating within1 month. since i reside in alwar so i went to tanishq alwar store on 24th Oct and get it rectified. after 2-3 days looks wise and beads of ring started dislocating and black spot i found on my ring. i have approached with email to customer care of tansihq they have given such a manipulative answer that will get think u submit the...

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Model number 30m wr[protected] c3026pp02 zoop watch
NPC3026PP02 Analog Watch - For Boys & Girls NLC3026PP02

Missing part :
Band Watch Strap Loops/Keepers Holder Retainer Loop Replacement

Already raised issue with customer care and support, but no response till date.

Invoice shared over mail [protected]@titan.co.in. Please resolve it on priority....

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Already raised issue with support, mail chain going on, no response received since long, please look into this on priority. Details are as under:

invoice already shared over mail [protected]@titan.co.in.

Model number 30m wr[protected] c3026pp02 zoop watch
NPC3026PP02 Analog Watch - For Boys & Girls NLC3026PP02

Missing part :
Band Watch Strap Loops/Keepers Holder Retainer...

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Dear Team,

My husband had purchased a ring from Tanishq Oberoi Goregaon Mumbai on 18th Sept 2023 amounting to Rs 14999 and due to change in size we approached tanishq on 24th sept 2023 for a finger size change, which was accepted by them.
1. Firstly, they took a month and secondly on 23rd Oct 2023 they got a ring which was wrong in size i.e ‘I’ ( My size taken was ‘J’ ).

2. There was a credit...

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Titan SmartPro watch I bought for 13000 before 18 months and now titan do not have maintain relevant apps for this watch in play store. Upon I reach them, customer care forcefully asking me to get 50% as Watch Depreciation coupon WDC and get some other watch for 7000 which is not acceptable. I do not want 50% or new watch, all I am asking is Titan to enable the necessary app.
Buying watches for 13k (6x more price than other brands...

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Today on the occassion of Dhanteras we visited your Sodepur store.
2 days back we had bought jewellery worth a big amount.The lady who attended told us to visit on Dhanteras as gifts will be given.
We visited the store and bought a gold coin.
The man who was checking the bills said we will not get any gift and saw him.giving a gift to another customer.They did not even offer us a cup of tea.My husband just said lets go...

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Address: J9 II floor Saket

It is frustrating to chase my order for over a week for a product with value Rs 3.5L. Each day the delivery date is promised and then pushed. i need refund of the order placed if you are unable to deliver by tomorrow else will log an FIR....

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Address: J9 2nd Floor Saket

I have been repeatedly reaching out to the Call center via chat and phone and each day the delivery is promised but when i see the site -- says there is a problem and asked to reschedule. This is unacceptable and if you cant deliver the product by tomorrow -- REFUND it. This is fraud if you are playing with a 3L + product. My order number is 11943235...

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Address: Orbit mall Vijay Nagar ground floor Titan showroom indore 452001

I have buy titan90022WCA watch from indore vijaynagar outlet cost of 12k. My watch belt is damaged and need new belt as i have give my watch from last 6 month now they say company have stopped the production of this product, and saying to replace the watch in 20% from current price 9k, as per the policy product is jus 2 year old now i am facing loss and not get any support from Titan Company, i only need my watch accessories (belt) if not...

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Address: Titan website

Website: Titan

I ordered a watch online from their website on 27th October 2023 but due to technical error or network issue, my order couldn't complete but my money deducted from Paytm.. according to their policy..money will be back within 7 days ..now it has been more than that...their coustomer number always busy and they reply same thing again and again ......

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Address: Tanishq factory showroom, Hosur, Tamilnadu

Sir / Madam,

Ref : Rivaah aashirvaad Soverign Saver scheme Account Number :[protected]

I enrolled in the Rivaah Aashirvaad Sovereign Saver Scheme on 01/12/2022. Monthly payment was Rs 50, 000. All the instalments were paid on time. The total instalment paid was Rs 5 lakhs and the equivalent gold blocked was 93.3285 grams. Screen shot attached herewith. On 28/10/23 I went to the Tanishq factory showroom at Hosur...

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My watch is not working even though I have kept it under sunlight for 6hours...

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Address: Gaur city mall, greater Noida West, gautam buddh nagar, Uttar pradesh

I have submitted the necklaces to gaur city mall Tanishq store on 24/09/2023 to repair it, but they are keep on making excuses and and not returning it at all, although delivery date was 1st of October....

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I am complaining about Mr Raman Kumar Running Media2000services with pan number ATAPK1044k and gst 09ATAPK1044K1ZT who is an employee in Tanishq Muzaffarpur from 11 years carrying number phone number +[protected]

Yours sincerely
Krishna Mukherjee...

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Hi,
This is Ashish Gohad, visited your Dharmpeth Nagpur shop on 24/10/2023 for purchase of short mangalsutra for my wife. For that we have exchange our old mangalsutra. While valuation of old mangalsutra your staff didn't explain details of deduction from gold purity. They calculate 70 % purity of my old mangalsutra. When invoice generate I shock to see further more deduction of 8% from 70% gold value.
When I ask for clarification,...

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Address: CT PUNDOLE & SONS PVT LTD SINHAGAD ROAD, PUNE

Titan smarts watch no 90155AP01 display not working only vibrate but not showing any activity on Watch already given to you Titan authorized dealer CT PUNDOLE & SONS PVT LTD SINGHAGD ROAD PUNE. vide their receipt no. 33927 dt.[protected]. Till date I have not received any feedback from them. Also, they are saying that replacement watch not available in Titan company. So till date I have not received my watch...

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Address: INDORE

Hello,
i visited titan showroom to change batteries of my wrist watch they charged me rs 496.00 which i paid but later i got link of bill on my mobile trough sms which was rs 268.00

now dealer is denying to return difference amount you should take action against dealer otherwise i will go in consumer fourm.

Details of dealer is : titan world ug 2&3 regal center sapna sangeeta road indore

invoice...

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