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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Mar 8, 2025

Complaints 1971

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904

Unresolved

1067

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Jewelry & Watches

Titan Company

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Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

Most useful reviews

exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

Featured stories

Cheated with duplicate product

Refund for rs 960

Titan Company reviews & complaints page 8

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Address: Titan showroom Vidyaranyapura Bangalore

I got my watch battery replaced at Titan showroom in vidyaranyapura. They charged me an hefty price of Rs 400/ for replacing the battery. We were shocked after hearing 400 Rs for replacement. We asked why are you charging so much for a battery replacement, the person replied it is original cell and it will come for 4 years. We asked for the warranty but he replied waranty is only for 1 year but the battery works for 4 years. The person didn't...

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Address: # 20 , Pearl Residency Appartment and Row houses, Munekollalla, Marthahalli 560037

One diamond has come.out .
It's not acceptable that diamond is. Coming out of a tanishq ring...

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Address: Kalyan

I have booked a product which was not available with them and have placed the Order. I had an Tanishq old gold which i exchanged, they have considered the rate of old gold of that day, however since the product has arrived now they are charging as per today rate. this is cheating. As conveyed they said that the gold rate was not locked so you have to take the gold as per current rate. while taking the old gold they have taken the old rate....

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Address: KARNAL

I have purchased gold harvest plan of Rs 2000 per month. My account number is[protected]. In the month of February 2023 this installment got deducted twice on 25th February 2023....

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Address: KARNAL

I have purchased gold harvest plan of Rs 2000 per month. My account number is[protected]. In the month of February 2023 this installment got deducted twice on 25th February 2023. My contact number [protected]...

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Dear Sir/Madam,

We purchased gold in the year 2017 from tanishq showroom situated in GE Road, Raipur, Chhattisgarh (492001). While making the Purchase, we asked for a B2B invoice but they had already issued a B2C invoice for the same. We asked the Store Staff to correct the invoice, and issue us a new invoice with our GST Number mentioned in the Invoice. But in 2017 GST was a new concept for everyone. Since they issued a...

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I purchased digital gold from tanishq app five months ago.That time login was allowed through email id but now the only way to login is through registered mobile no and OTP.This requirement bothers me a lot since my registered mob no is no more with me network service provider has transferred that no to someone else hence it is impossible to get OTP.we have complained to tanishq exceutives in this regard multiple times but they are not providing...

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I avoid booking my first online watch from Amazon or Flipkart, just thinking of fake or damaged products from these websites. So, I preferred Titan own App, but this is also not lagging behind as I have received a damaged (glass broken) watch which was perpetually send to me from Titan without inspecting that the glass was damaged. Pathetic customer service. Please don't refund my money instead Replace my watch as I have already paid for...

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Address: Titan Company Limited CIN: L74999TZ1984PLC001456 3, Sipcot Industrial Complex, Hosur - 635126

I have ordered wrist watch model number np8147sm01 on 11th of march. I got a mail on 16th that your order has been cancelled, after getting details for the same, i came to know that, item was found defective during quality check, the customer care executive suggest me to rorder the same as product was available to buy on the website, i ordered it again on 16th itself. After waiting for more 11 days on 28th march, i received the same mail...

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I have done my payment to golden harvest account number[protected] .
Payment got deducted from my account twice here i attached my screenshot below transaction ID [protected]...

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I have done my payment to golden harvest account number[protected] .
Payment got deducted from my account twice here i attached my screenshot below ....

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First of all, I did not expect this from Titan, it's almost a month, and i have not received my refund. My card has been charged with a huge amount, and the refund is still not reflecting.
I have spoken with many customer care representatives, they say it's escalated and i dont get any update/email/call/sms about the same.
I also escalated this on Twitter, but not getting any response.
Very disappointing experience,...

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Address: Ahmedabad shivranjani

Too bad .. the employee name jagruti joshi. I had purchased the gold coin for 15g. When I purchased she told me that whenever I m going sell in future there will not be any charges. But when I came to sell out, i came to know that i have to pay making charges n gst as well, when I compliant this to floor manager, she was just smiling laughing. This tanishq the worse service. Zero customer satisfaction. This store is located to shivarajni...

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I had bought a Fastrack (Titan) smart watch - Reflex Play + on[protected]. After a months time it stopped working and it is not switching ON. I tried to charge it several times, but the watch remains dead and is not switching ON.
I had written a mail to the Titan Customer care at [protected]@titan.co.in on Tuesday[protected]. They had replied to me that they opened the Ticket and that the Ticket No is TKT-[protected] and shall revert...

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We have been regular customers at Tanishq for almost 2 decades and have purchased lakhs of worth of jewelry at Tanishq, Banashankari, Bangalore. This is mostly by investing in schemes.

We purchased a gold ring with diamond stones a few years ago. Now we wanted to exchange it for something new. When we went to the showroom, to our utter dismay, we were told that the jewelry is not of Tanishq and even the stone is not diamond....

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Dear Complaints Team,

I had opened 2 accounts under the Tanish Golden Harvest Scheme on 29.02.2023 and paid the first installment of 10, 000/- each for both the accounts

Ac Number :[protected]
Ac Number :[protected]

Subsequently, i closed both the accounts on 25.02.2023 and raised the online refund request on 25.02.2023 based on the discussion with the Tanisq Customer Executive and provided...

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Address: Maqbool alam road Varanasi

I purchased jewellery of Rs 11, 00, 000/- from tanishq showroom, maqbool alam road, Varanasi.
I gave them cheques 4 days back but today they are refusing to hand over jewellery asking more money/commission.
They are doing total fraud.
Kindly sack all the salesman there and give me my jewellery or I will be forced to lodge FIR against this.

Mob - [protected]
Name - Krishnendra Singh
Designation...

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They have not shipped the product as can be clearly seen on the bluedart tracking but on titan’s website they have marked as delivered. Pathetic service and customer support they have.

Order no : 9071016
Complaint : TKT-[protected]
Bluedart tracking waybill : [protected]
Prepaid order...

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I ordered a watch from company application and paid 960 online.after i cancelled the product for very low product rating as they are sending used products and they messaged me for refund.My order number is 8973746 for Rs 960.00 has been cancelled at 10th february.Till now waiting for refund.Customer care giving fake assurance for refund...It is one type of a case of customer harassment from this reputed brand.There shoud be a strong action...

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Address: Dlf promenade vasant kunj

We came for buying a ring and gave another ring for exchange which was also Tanishq. The staff was extremely slow and not at all trust worthy. They took 45 min and took the ring inside in some room which was apparently unseen to us and whatever they did. After constant asking they finally came back and said ma’am the weight of your ring bas decreased but here is the catch the weight decreased was so much more than a normal wear and tear...

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