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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Mar 8, 2025

Complaints 1971

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1067

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

Most useful reviews

exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

Featured stories

Cheated with duplicate product

Refund for rs 960

Titan Company reviews & complaints page 7

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I think I made a wrong decision by going for Tanishq. People had told me not too, but I trusted the TATA name behind the brand since all my family members and I used to buy ornaments from tanishq, I bought a bangle from tanishq which was 27gms and as the pair was not available that time I placed an order for the 2nd pair, though tanishq charges 21.5% making charges which is very high, but still I ordered in tanishq because the bangle's manufacturer...

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I have purchased titan raga watch recently but the watch has stopped working. I have approached titan store to replace the battery as it has warranty. The store ordered spare parts online but it has not delivered the order. The service is so disappointing. Please solve this grievance....

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Name of employee - Vijay sharam
Branch address -27, near, Gaurav Tower Marg, next to Kanha, Kalyan Colony, D-Block, Malviya Nagar, Jaipur, Rajasthan 302017
Yesterday I visited tanishq regarding return policy of diamond jewelry as we were planning to exchange it to gold, as we told employee that we are considering gold over diamond jewelry he started to tell that gold is old fashioned, new generation is choosing diamond jewelry....

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Madhu Lakshmi & Daughters - 18, Sector K, Sitapur Rd, overbridge, Purania, Keshav Nagar, Lucknow, Uttar Pradesh 226022 whose tanishq franchise store.
15th of feb I joined as a CSA in this company .. owner and manager they told wrong commitment about salary when I received the 1st month salary .There was 20 % detecting in salary.
When I complaint they pressure for resignation and harassment every time . After that in pressure...

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Madhu Lakshmi & Daughters - 18, Sector K, Sitapur Rd, overbridge, Purania, Keshav Nagar, Lucknow, Uttar Pradesh 226022 whose tanishq franchise store.
15th of feb I joined as a CSA in Tanishq company .. owner and manager they told wrong commitment about salary when I received the 1st month salary .There was 20 % detecting in salary.
When I complaint they pressure for resignation and harassment every time . After that in pressure...

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I bought eyeglass in 4 th March 2023 from Lalbazar Kolkata. Within 2 months the eyeglass is discolored and has a tendency to be broken in the place. When I moved to the showroom the shopkeepers told me some stupid reasons and tried to misslead. Even they could not change the eyeglass.

How can this kind of behaviour be received from such a reputed company? Is this not cheating?...

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Address: Titan showroom-Kochi Oberon Mall

Hello,
i am shocked, being a loyal Titan Raga fan i purchased this watch from Kochi Oberon mall Titan showroom on 23rd April evening.
the sales personnel kept insisting all display pieces are sold to customers and they never keep stock so no new box packed pieces.

i travelled outside of India in 2 days and then noticed that the colour of the strap fading on both sides.
this is terrible cheating i must...

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Address: Oberon Mall Kochi Kerala

Hello,
i am shocked, being a loyal Titan Raga fan i purchased this watch from Kochi Oberon mall Titan showroom on 23rd April evening.
the sales personnel kept insisting all display pieces are sold to customers and they never keep stock so no new box packed pieces.

i travelled outside of India in 2 days and then noticed that the colour of the strap fading on both sides.
this is terrible cheating i must...

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Address: sangam enclave sector 70

I bought 2 products from tanishq but order number not generated and no refund received.i have transaction from bank .they are saying to wait and wait but not giving me update on money return in name of company policy.it has been 2 weeks since and they said to wait for 10 more days.they are literally harassing me in name of company worst online experience ever....

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I purchased Fastrack Reflex Play Plus watch in January 2023, within a month within a month the I the watch was stopped charging. I went to service center here in Nashik and after 15 days they resolved the problem. However, again the issue reappeared in April and I emailed them back on21st April 2023 but apart from the acknowledgement email I didn't receive any communication. When called on the toll-free no. They have informed me that I will...

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I want to return the product and want complete refund as not required product anymore and sudden plan change and as bill which was not read by us due to faith on tanishq brand and it is mentioned that no cash refund will allow. And debit the making charges and GST. Other competitors like caratlanes refunding the complete amount within 15days....

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Dear team,
I have purchased ring from tanishq store on date[protected] but due to sudden change in plans I want to return the same for refund but as mentioned on bill no cash will return and if cash return will debit making charges and GST. It's highly disappointed how can a customer will pay making charges where he is returning product nxt day.
Other competitors like caratlanes refunding full money in 15days. Please accept...

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I have open an account in Tanishq (Orion Mall, Panvel). I wasn’t interested as I was moving out of station but executive there confirmed me that I can take products from any branch of Tanishq.
I have made all payments on time. Last month when I visited Boring Road, Patna branch; executive informed me that amount has been transferred to Head branch. He took my bank account details and other documents (Aadhar and PAN). I’m out of...

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Maine Titan wall watch li jisme Li tabhi se time bar bar late ho jaata h jis shop se li waha Gaya to bole ki humne chek kar li h battery week thi but problem same h abhi bhi pls help and refund my amount...

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I purchased a bangle yesterday .. its a plain bangles. However i think the making charges has been put incorrectly on the system as even the attendent got confused. However i have been charged around 16k in making charges of plain bangle which is too too high even i compared it with online products. Could you pls look into the same as i think there was some system error which has led me to pay higher making charges. Attached bill and pic....

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I purchased this watch from Relience trends
It showing time appears slow after 2 days
It’s running time becomes slow after 48 hours then we need to reset it agin and Again

Call me [protected]...

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Address: Lulu hypermarket, Al karama, dubai

Dear Sir/ Madam,

I recently bought on 9th January 2023 and within 2 3 months the stone/crystal fell off and the bracelet pin got loosen due to which I went to the Titan outlet in lulu, Al karama where I bought the watch and the retailer asked me to go to other titan outlet which is in Al quasis at lulu and said that "No problem, just go there and show them warranty card and they will replace the stone" after that next week...

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Address: Raheja Navodaya, Flat No.23, Tower 2, SEctor 92, Gurgaon, Haryana

Website: TANISHQ ONLINE

Dear Sir,

I wish to draw your kind attention that, I had purchased an ear ring through Tanishq Online (handled by Titan) on 29th March, 2023 for Rs.7729/-, which was delivered on 30th March, 2023. Due to poor quality, the said item was returned back on 31st March, 2023 through Blue Dart Courier.

But regret to inform you that, even after several emails and telephone calls they are not releasing my refund amount...

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I have received mail on 5 th August 22, that we would receive shareholders discount on mail. But we haven’t received so I must receive it.
So you are requested to send me my coupons on my registered email Id
Name : Jitendra siremalji Jain
DP ID : [protected]
CDSL
jitendra [protected]@yahoo.com...

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Address: NA

I purchased a bangle 2 months before for one hand(27gm) as the other pair was not available in store that time, I ordered the 2nd pair one month later and requested to make that with lesser(2-4) gm weight since they had only communicated that the 2nd bangle can be made in lesser weight and I froze the gold by paying 1lakh advance, same day I got a call and I was told, it can be made only in the same weight(27gm) due to the xyz constraints...

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