Titan Company Complaints & Reviews

Hello,

Today was the death of my titan eye+ frame I had purchased from Jayanagar branch in March 2008. The Journey that the frame made it this far was tough, with constant problems of screws coming out of it, and I having to frequently repair them. The frame costed me more than Rs.3000, + additional costs for the glass, altogether amounting to about Rs. 6000, and it lasted only for little more than a year. I have had specs...

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I had purchased a fastrack watch 2 weeks back ( on 17/06/2009). There was problem in the watch and it was getting late by 10 min. I took the watch to the show room. They checked the watch and there was some defect in it. They offered to replace the watch but they didnt had the same colour watch. They asked me take another watch of similar price. But i wanted the same colour model. So they replaced the internal machine of the watch with the...

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dear sir,
I just purchased new titan fastrack wrist watch with 2 years warantee, model no. 3009nl01/c143b, bill no. 001791, bill amount Rs. 2900 on dtd.[protected] from retailar named mangabhai & sons, navsari, gujarat.
In few days the top key of watch was loose out from the watch. Retailar charged me Rs.150 for reset the same. Now again same problem occurs.
So that i am requesting to exchange the same or allow...

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i bought antiglare spectacles from titan eye+ dadar for 3500rs (inclusive of frame & glass), those spectacles endured only few days, it became loose day by day...i went & got it fixd frm them, but that frame was already weak & i'm convinced that they tighten the its skrews carelessly, so it broke next day..when i went to ask them to change glass they shown me their warrenty rules & stuff, i knew that they dont replace...

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i got titan watch as a gift from my aunt. i was not in town when she bought it on 25/06/2009 from THE WORLD OF TITAN "KHERA SALES CORPORATION, G-1, JANAKPURI DISTICT CENTRE NEW DELHI 110058 . Shop owner gave a option to get it exchanged if it don't look suitable. Today when i came back from my trip and received my gift, i didnot like the design so i went to the shop to get the watch replaced. the owner didnot agree to exchange it...

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To,

The Director,

Dear Sir,
We have purchased the optical from Fashion Optics, Mumbai considering branded product, but we feel very sorry to say that your persons are irresponsable to attend the complaint. As the nose pad of the frame was repaired once. But unfortunately second time when it broked they refused to repair the same broken nose pad saying it is beyond repair, by giving excuse of mishandling,...

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I WAS BUYED NEW WATCH OF TITAN FAST TRACK WORTH RS.1449 AND I WAS WERED IT SOME TIMES ONLY AND BELT IS SMALL CRACK, NOW I WENT TO WITH PAYMENT EXCHANGE THE WATCH, DEALER TALLED ME ONLY 80RS. WILL BE DISCOUNTED, THEN I DESIDE TO CHANGE BELT HE TALLED TH BELT PRICE IS 800RS. WHAT I HAVE TO DO IN THIS MATTER, I ALSO TRIED TO OTHER FAST TRACK IN REPLACEMENT OF IT
DEALER SDDRESS:
ARVIND WATCH CO
NEAR JILLA PANCHAYAT, br...

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Hi,

This is to inform you that I recently have purchase Tommy Hilfiger frame and KODAK FSV A R – 70-1.67-S glass (Order No TK0R 005819, date 23/05/2009) from Titan Eye+ outlet from Koramangala, Bangalore. Initially, I got delivery date of 01/06/2009 but eventually it got extended to 06/06/2009 due to some quality issues. (I only followed up, nobody from the store/lab bothered to call me)

Finally, after...

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I sincerely thought that Titan Eye Care is run by a team of professionals who would certainly deal with their consumers in a very professional way. But I was proved quite wrong by your own dealers. I bought 2 pairs of spectacles, both of “Stepper” make from your store at Dadar, Mumbai. For one of the spectacles, At the time of purchase, the salesperson (Mr Pratik) had assured us that the height of the glass would be reduced by...

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i have bought a titan fast track watch before two years worth price rs 1200.
now its fiber belt get destroyed and dealer from where i have purchased the watch,
tags the belt at 750 rs.
now whats the point the a watch worth rs 1200 consists a belt of rs 750.
The way i used watch was very careful and though it does not sustained just for 2 years.
than whats the point in buying so reputed brand for a middle...

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sir
I am from vijayawada ANDHRA PRADESH, i had bought a fastrack watch at authorised dealer SRI SAI WATCH CENTRE, ELURU ROAD VIJAYAWADA WITH model number 4040PP02. the watch strap was broken and i asked the dealer to replace the strap with new one for money, he replied that there are no spares for this watch and the company will return the money of the watch.i had given the watch for replacemet for money before 3 months but yet now...

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I recently purchased 3500 worth spectacles from Titan Eye showroom in Koramangala, Bangalore. Unexpected though it was, I can neither see clearly using my new glasses nor is my frame in a correct alignment, as in it is tilted. Even though the second problem isn't too big, but as an addition to everything else it was an added burden. Getting 300/- worth spectacles from local stores won't give you such a bad experience. Titan Eye...

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Dear Sir/ Madam,

I have submitted my Titan watch for some repair work on 12th April, 2009 at Time Point, D-183, Peera Garh Chowk, Rohtak Road, New Delhi. Customers complaint acknowledgment form no. 198. I was promised by the centre that my watch will be repaired by 21st April, 2009 & I can collect the watch on same date. But now it is over a month & I am not getting any response regarding my watch. Everytime when...

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I have placed order for a pair of spectacles, since around 3 weeks. The store manager is telling,
that this has been couriered. and has given me one docket number. When I contacted DTDC, they are telling there is no such docket number. There is very cold response from the shop authority.
It is the worst kind of service I have ever recieved....

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PURCHASED A NEW TITAN WATCH EDGE 'WORLD'S SLIMMEST WATCH' IN 2008, WITH 2 YEARS REPLACEMENT GUARANTEE. IN ABOUT LESS THAN 6 MONTHS THE WATCH STOPPED WORKING. THE DEFECTIVE PC. WAS PRESENTED WITH THE GUARANTEE CARD FOR REPLACEMENT. AND THE GUARANTEE IS NOT BEING HONORED, ....

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I have installed three titan watches cell in to my three diffrent watches and the shopkeeper charged me 50 Rs for each cell which means 150 Rs for three cell but as per MRP it should not be more than 30 or 35 Rs for each cell .please guide me for further action .

Piyush Malviya...

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hello

i am ray singh rana, i purchased one specs from titan eye+ ahmedabad, there was defect in lenses. i returned it back for repairing. till today i didnot get my specs ready from them. the all detail of my mails which i sent to them are as under. no reply till now from titan peoples.

how a company can treats a customer like this in this country.

please tell me.

br
br...

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Hi I have bought atleast 2 pairs of glasses from Titan eye + Koramangala, Banagalore in last 2 years.

Firstly, there is no Crisal lense imprinted on front of the glass which should be visible under condensed vapour. That is the landmark of crisal lenses.

Secondly, when they had dispatched my glasses, there was minor crack at the top, albeit minor on the what they claim scratch free glasses. I brought that into...

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I am highly disappointed with the service provided at koramangala titan eye.
I have bought at least 2 pairs of specs form titan eye plus koramangala in last 2 years.

Firstly, there is no mark of crisal on the front of the glasses, which is the landmark of crisal lenses, which you should be able to see on condensation.

Secondly there was a crack / scratch on the glass, albeit minor, right when they dispatched...

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In fact, I have already suffered by the poor service and quality of Titan Eye+ Store at Banjara Hills, Hyderabad. I was delivered a pair of progressive lenses (EE149SW) at a cost of Rs. 2380 on 16.02.09 vide Invoice No: 7001360 and these were found to be defective as they did not confirm to the specifications given by the Eye Doctor. These were taken by the Store who promised to rectify the defect and deliver them on 3.3.09. But I have to...

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Titan Company Complaints & Reviews

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Titan Company reviews & complaints page 97

Poor Quality of Frame

Scratch put on the glass by service center

exchange or allow to buy new wrist watch in bill amount

faulty product & bad customer care

rude behaviour of shop keeper and against the mis statement being passed

Non repair of nose pad

EXCHANGE TYPE OF FAST TRACK WATCH

Wrong power and axis fitting

Poor customer services, faulty and substandard material and cheating consumers

high replacement price

SELLING DUPLICATE WATCHES UNDER BRAND NAME TITAN

Titan Eye - Poor Quality

Watch not returned

Horrible service; worst service I have ever received.

DISHONOUR OF 2 YRS. REPLACEMENT GUARANTEE WATCH

Charges more price than MRP

third class service of titan eye wear

Faulty Quality of Glasses

Faulty glasses quality

Defective Progressive Lenses

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Titan Company Complaints & Reviews

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