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Titan Company Complaints & Reviews

titan.co.in
2.4
Updated: Mar 8, 2025
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Titan Company reviews & complaints page 96

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K
Keshaw Sinha
from Mumbai, Maharashtra
Oct 31, 2009
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Faulty

Hi,
I purchased Titan Raga (Model - 2352) on 30-Oct-09 at about 1:30PM from Sai Creations, Sector-18, Noida (UP) and got it gift packed. When I came back to Mumbai the same day and opened it at about 10PM, I found the watch was showing 11 O'Clock and was stopped. I corrected the time and the next morning I found out that it had stopped again. I also realized that there were some scratches on the body.

Please let...
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RANJITH RADHAKRISHNAN
from Bengaluru, Karnataka
Oct 27, 2009
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GOLD PLATING & CHAIN LOCK

Dear sir,

I was a proud owner of Titan watch since 1991. when I brought my first watch, after that I have purchased several watches for my relatives and gift purpose. But I was very much dissapointed by purchasung this watch for my wedding function. It started its complaint with its chain lock. It replaced under warrenty. After that its gold plating peeled off giving an ugly look to 'TITAN' . When I...
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P
punit gupta
from Noida, Uttar Pradesh
Oct 14, 2009
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DO NOT WORKING AND GOLD POLICY PROBLEM

SIR,

MAINY TITAN KI WATCH PRCHASE KIYA . PER POLICE KI PROBLEM HUI HAI AND CLOCK BAND HO GAYA HAI.

SO PLESE CHECK AND RECTIFIED PROBLEM

THANKS
PUNIT GIUPTA
[protected]
NOIDA SEC. 62
U.P....
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Chetan Thakker
from Chennai, Tamil Nadu
Oct 12, 2009
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COLOR FADING OF WATCH DIAL

It was really shocking to see that a Branded product like Titan gives such a poor quality of watches to Indian customer. I had purchased a Blue Dialed full steel watch and in 6/7 months the Blue dial stared turning to white and copper color. The watch was under warranty so I went to the showroom they told me that the watch needs to be send to company for changing of Dial and I received the watch with changed Blue dial but after few days...
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D
Dr Sunilkumar KB
from Mysore, Karnataka
Oct 9, 2009
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Getting Mist under glass/Low Quality strap

Just after gurantee period my watch Model no: 9210SAA worth 5500 started misting inside & strap broke. Trivandrum Sr Center said glass has to be replaced but it may recur. For Strap they dont have original, they will get it within 3 wks &call me when it arrives. Its 3 months & no call came. Prompt service in Tata Style...
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Partha Mukherhee
from Delhi, Delhi
Oct 6, 2009
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Scratched / Malfunction watch

I bought a Titan Raga series watch (variant number 2376SM02) from 'World of Titan, South City Mall, Kolkata' on 27th of September 2009 as a gift for my wife and I believe that both me and my wife have been mistaken in our expectations of quality standards and service from the brand and the group behind the brand.

In good faith we didn't check the watch properly during delivery and on returning home found the...
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g.rathod
from Bengaluru, Karnataka
Oct 1, 2009
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Vision Problem with Specs

I bought specs from Titan Eye+. When I wear the specs all objects appear short. I fill acute irritation when I wear specs. Company charged me 9,160 Rs. for my specs. Just after purchase of the specs I found markeble damage on frame and minor scratches on glasses. Now they are not intertaining me on my complaints. Please take action Agains Titan Eye+....
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Rahul Thakekar
from Mumbai, Maharashtra
Oct 1, 2009
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Brazel ring problem

I have brought a Fastrack wrist watch on 27 June ‘09 from Mumbai & after only 3 months the brazel ring on the dial of the watch got detached from the watch. I gave the watch to Fastrack for repairs & they took 15 days to repair it. After repairs when i started using it, within 10 days, again the brazel ring got detached from the watch & got lost somewhere. The Brazel ring improves the aesthetic value of the watch & without...
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Sanjay More
from Mumbai, Maharashtra
Sep 23, 2009
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Coating peeled off from lens

I purchased my glasses on 21.11.2008 from Dadar showroom. My invoice no is 11000209, Sales order no. TMDA000230 and Customer Code is CAM0000168. I spent Rs.8, 835/- for a very poor quality product. As a Ex-Tata Employee I had a great respect for Tata Brand & I sincerely thought that Titan Eye Care is run by a team of professionals who would certainly deal with their consumers in a very professional way. But I was proved quite wrong. I...
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S
Shamsher Bal
from Gurgaon, Haryana
Sep 14, 2009
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Unprofessional attitude

My wife bought me a Titan Fastrack watch on our anniversary. She already confirmed with the staff if required, it can be exchanged. As I had already set my eyes on an other model, I and my wife went to the store at The World of Titan, Malhotra Enterprises, 33-34, Shipra Mall, Indirapuram, Ghaziabad 201012 and requested for an exchange, which they agreed. However, an elderly man, probably the owner, categorically stated the exchanged watch...
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Bikash
from Pune, Maharashtra
Sep 12, 2009
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Worst Service

HAS TATA BECOME A GOVT. ENTERPRISE?

This is the second such incidence with TATA (after Tata Indicom Photon+).

I ordered a pair of spectacles for my cousin on 04/09/09 with the details mentioned below.

1. They were supposed to be delivered on 07/09/09 (Monday). Nothing happened.
2. On Wednesday 09/09/09 I went to the store. They told me its not ready and will be delivered the next day (10/09/09).br...
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Prithiviraj Damodaran
from Mumbai, Maharashtra
Sep 5, 2009
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Poor Quality,Service and Customer handling

Hi I have bought 2 pairs of glasses from Titan eye + Spencer plaza, Chennai.

1st Delivery: A rimless glass needs special attention. It was delivered with bad a alignment. I immediately went back.I explained it the problem, but the store manager wasn't paying attention and blindly saying there is no problem and gave me the tool free to register a complaint(Mr.Attitude). I had to loose my nerves to make him understand the...
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A
Amit Biswakarma
from Mathura, Uttar Pradesh
Sep 2, 2009
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Sale of Defective product from World of Titan

---
I have purchased a titan watch from World of Titan Patna,on 10/06/2009
model no 291NL02.in the name O[censored]sha Sharma memo recept/invoice no.[protected]. the day i bought it does not work it goes slow by 5 min everyday. i have contacted Titan regional office kolkata but no positive response,they advice me to contact service centre at Asansol.Thrice i visited service centre WATCH WORLD at Asansol,lastly they said cicuit defect,...
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T
TANAY GUPTA
from Mumbai, Maharashtra
Aug 25, 2009
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DELAYED PAYMENTS

WE HAVE NOT RECIEVED OUR PAYMENT SINCE APRIL

OUR INVOICE # 29962 DT. 22.04.2009 FOR RS. 5151/-

NEXT ISSUE THAT MATERIAL WAS TAKEN AND THEN RETURNED IN DAMAGED AND INCOMPLETE CONDITION...
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R
Robin Davis
from Kayankulam, Kerala
Aug 23, 2009
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Poor after sales service

Hi

I am a regular customer of Titan and have purchased a substatial number of your productsas watches and eye gear from FastTrack as well as watches of edge and the Raga collection.
So far, I have been satisfied with your products and service and at the beginning of this mail itself, I'd like to congratulate Titan for the warm customer-centricity rendered in terms of sales as well as post-sale service.
...
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ghosh_sant
from Pune, Maharashtra
Aug 9, 2009
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FAULTY LENS AND POOR SERVICE

To
The Manager / Concerned Officer
Titan Eye +

Sub:- Harassment after purchasing Progressive Lens from your Camac
St., Kolkata Shop.

Sir,

The following diary will surely explain you the way I have been harassed by your so called renowned organization after purchasing a progressive lens and frame from the Camac Street, Kolkata shop of Titan Eye +.

10/06/2009...
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S
Sidharth Sethi
from Delhi, Delhi
Jul 29, 2009
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Titan watch

Bad service with titan model 2251-YM01.We had to replace the watch thrice in 20 days of purchase as it was not working and battery was changed twice.On exchange no model was available in similar price, on opting for model 155 rupees less, no cashback.Credit note provision which is useless for customer as after such bad experience and wastage of my 7 working hours over watch, i wont buy same watch or recommend titan to my friends or family....
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Raghunandan H V
from Bengaluru, Karnataka
Jul 16, 2009
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Non receipt of Spectacles

Dear Sir/ Madam,

This is in relation to my order for spectacles with your Titan Eye+ showroom in Malleswaram. I had given order for a pair of spectacles during mid June 2009. It has been an ordeal ever since. The delivery date was committed as 24th June 2009, but inspite of my repeated followups there was no response from your store till 2nd July. I finally got the spectacles on 4th July. When I got the spectacles, I saw to...
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R.Lokanathan
from Chennai, Tamil Nadu
Jul 13, 2009
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Debit Card ATM PIN Solicited for Purchases

Written to TANISHQ Management Reply awaited

Dear Sir,

I am one of your many loyal customers since 1999. I have purchased for our family as well as for our company's various dealer motivational schemes.

I am surprised and feared the kind of reception i had in your South Usman Road, T.Nagar, Chennai Showroom at the CASH desk.

The two guys sitting there swiped my card and took...
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Jaspreet Singh
from Amritsar, Punjab
Jul 13, 2009
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Certified Impure Gold

I have purchased a gold chain from Tanishq at Pinjore Highway, Chandigarh in Jul 09. To my surprise, the Karat Meter in the same showroom was showing it as 20.7 to 21.3k even on repeated readings & after calibrating the meter with reference standard. The shop owner immediately offered to refund the money or free exchange anytime. I however refrained from further botherations as I had already wasted 2-3 hrs of our precious time in choosing...
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