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Titan Company Complaints & Reviews

titan.co.in
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Updated: Mar 8, 2025
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Titan Company reviews & complaints page 98

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P
PRASHANT R. WARALE
from Vadodara, Gujarat
Mar 2, 2009
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MALFUNCTIONING OF TITAN WATCH AND IGNORANCE FROM COMPANY

Sir,
I had bought a Titan Watch Product code: 1043YL04 K416 Design: G ED 1 worth Rs.6, 800/- (Six Thousand Eight Hundred only) Cash Memo No.: D00007322 from THE WORLD OF TITAN, AJMAL KHAN ROAD, KAROL BAGH, NEW DELHI 110005 on 1/10/2008.
But after working for 2 months it started becoming slow and now the time shown is always wrong.
I am a regular Titan Watch Customer from past 15 yrs. But this time I am very dissapointed...
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A
Ashish Khattar
from Noida, Uttar Pradesh
Mar 1, 2009
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Worst Brand - Titan

I purchased a Fastrack watch from Titan showroom in Jaipur on 16th Feb’09 and amazingly it stopped working in 4 days. This is something extremely bad.
I visited Titan showroom at Great India Place, Noida, they kept the watch with them for three days, and finally when i went to collect, they told me that it has not been repaired since they did not have any technician for last few days.
I need a refund or a replacement,...
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A
arun kumar singh
from Delhi, Delhi
Feb 13, 2009
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poor quality of product

I had ordered a spectacles (sku(f)-E1117a1a10 SKU(l) Titan Progressive HMC-at titan eye+ showroom at Bhagalpur. The delivery date was 05.02.2009. The lense was found cracked. Again it was sent to replace and delivery date was 13.02.09. on 13.02.2009 it was seen that the frame was not fitted properly.

So by seeing this, it was concluded that a big showroom of this kind- giving a spectacles of Rs.2880.00 was so poor in quality...
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PRASHANT R. WARALE
from Vadodara, Gujarat
Feb 9, 2009
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Non-functioning of the Titan Watch Product Code-1043YL04 K416

Sir,
I had bought a Titan Watch Product code: 1043YL04 K416 Design: G ED 1 worth Rs.6, 800/- (Six Thousand Eight Hundred only) Cash Memo No.: D00007322 from THE WORLD OF TITAN, AJMAL KHAN ROAD, KAROL BAGH, NEW DELHI 110005 on 1/10/2008.
But after working for 2 months it started becoming slow and now the time shown is always wrong.
I am a regular Titan Watch Customer from past 15 yrs. But this time I am very dissapointed...
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M
mithun ghosh
from Kolkata, West Bengal
Feb 5, 2009
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not attending customers inspite of request

today 05/02/09, i with my girlfriend went to the world of titan ultadanga to purchase a watch. firstly we were not entertained by any of your sales representatives and inspite of calling they too did attended us.we felt really insulted standing in the shop.we waited around 5 to 7 minutes for your sales representative still no body came to attend nor to answer our query.
If this the type of customer service we get from a reputed branded...
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Sebastian Gomes
from Bengaluru, Karnataka
Feb 4, 2009
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Improper closure of account

The issue is regarding the Tanishq store in Dickenson Road Bangalore. Last year my wife and I visited them to purchase some gold when they educated usabout a new installment scheme that they have started where we will have to pay a fixed amount for 11 months and they will pay the 12th installment. At the end of 1 year, I can make purchase for the total amount. I started an account with an installment amount of Rs. 2000/-. This was on 02/02/08....
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R
rajiv.manocha
from Mumbai, Maharashtra
Feb 1, 2009
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Octane Watch Model No. 9209SM01 Non-functional for the 2nd time after purchase

Dear Sir,

I'as gifted an octane series watch that was purchased from 'World of Titan, Marathalli, Bangalore' on 24th of May 2008 and I believe that both me and the friend of mine who gifted this watch have been mistaken in our expectations of quality standards and service from the brand and the group behind the brand.

The chronograph started malfunctioning within a couple of days which took more...
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V
Vivek Verma
from Mumbai, Maharashtra
Jan 23, 2009
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Delivery of defective glasses

Dear Sir

I bought spectacles (1 frame and glasses) from
Titan Eye+, 17/67 Near World of Titan,
Opp KSRTC Bus Stand, Mavoor Road,
Calicut-673001
a month back.

The glasses were told to be anti clear and having scratch-resistant and dirt-resistant films. These are the events happened with me:
• On 20th Dec, 2008 I bought the frame (i.e. after 2 days delay from the actual...
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Rashi Banta
from Pune, Maharashtra
Jan 7, 2009
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Corrosion of Stainless steel strap

Dear Sir,

We purchased a Titan watch in the year 2002 from one of your local Distributors in Shimla-M/s Phool Chnad and Co. the mall Shimla-171001. Its a Golden steel watch.

Off late (about 6 months back) we relaized that from the inside of the metallic strap the Stainless steel has corrodded completly on one side of the metal strap. Its perfectly intact on the otherside.And we firmly believe that corrosion...
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Viji
from Anand, Gujarat
Jan 5, 2009
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Strap color change and no proper support from the service personnel

Dear Sir/Madam,
We would like to state that we purchased a Titan Ladies Watch Raaga Model No.2331Ym for Rs2900 bill No. 1833 dated 07/06/08 from Verma watch Company Pvt.Ltd, Central Market, Tilak Nagar, New Delhi.The Strap of the watch was golden in color but after some days of the purchase we noticed the change in color in the strap, which has become slightly blackish. We were living in Dwarka and the place of Purchase was near to...
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REVATHY SUBRAMANIAN
from Chandigarh, Chandigarh
Jan 4, 2009
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Gold Plating fading

Dear Sir,

I presented a Titan Raga Watch for my daughter for her birthday in April, 2008. But in the month of October, the golden strap faded into black colour. She gave the watch in the showroom in Bangalore, from where purchased (showroom in Magestic Circle). The watch was returned in November saying that the plate has been rectified and hence the same problem will not occur. We took back the watch during end November, 2008....
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M
MUKESH CHAND GHAI
from Rajnandgaon, Chhattisgarh
Dec 30, 2008
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WATCH 1374YM01

DATE OF PURCHASE :- 02/09/2007
MODEL :- 1374YMOI
DEALER :- WORLD OF TITAN.
OPP. RAGURAJ STADIUM.
LINK ROAD, HORA CHAMBER.
BILASPUR, (C.G)
EMG :- EXTENDED WARRANTEY FOR 5 YEARS.

SUB :- COMPLATINT STRIP BROKEN IN REGULAR INTERWALL.

Dear Sir,
plz find detail of my watch which i have purchase it from bsp but suprised that its not satisfactorey since from begning...
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M
MUKESH CHAND GHAI
from Rajnandgaon, Chhattisgarh
Dec 29, 2008
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Wrish Belt has broken down five time in dutation of 15 month from puchase date.

Dear Sir,
I have purchase one watch from the world of titan on 02.09.2007 i have taken maintaince contract and paid the amount for the same. i have the card and Bill of the same. i have purchase it from World of titan OPp raghuraj stadium Bilaspur Chhastiragh the exclusive show room of Titan but i am not satisfied with the services of titan i get surprised that watch is ok what i found that suddenly the watch belt is broken in any...
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C
Complainant4542639
from Delhi, Delhi
Dec 22, 2008
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Defective Design of Pendant

I bought (740861PCAAAA0 0KT) PENDANT IN SEP, 2006 IN BHOPAL

The design of the pendant is such that no white gold/ platinum chain goes into it. I was suggested to either exchange it (& of course loose money (making charges) without even using it) or get a white gold/ platinum loop into it (& again loose money) which will have plenty of space for the chain to go through it.

I am unable to use the set...
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A
ALOK KUMAR
from Delhi, Delhi
Dec 22, 2008
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DEFECTIVE CHAIN

I HAVE PURCHASE A TITAN FASTACK WATCH SL NO. 1392SH.02(K.446) ON 6.3.2008 FOR MY SON. THE JOINT OF CHAIN OPENS AND THE WATCH FELLS DOWN. THE WATCH WAS SENT TWICE IN THE COMPANY AND THE CHAIN WAS REPLACED TWO TIMES. BUT THE PROBLEM STILL PERSISTS AND THE JOINT HAS OPENED THIRD TIME DUE TO WEIGHT OF THE WATCH.

I REQUEST THE FASTRACK (TITAN) COMPANY TO FIX SUCH A CHAIN WHICH COULD BEAR THE WEIGHT OF THE WATCH AND THE JOINTS MAY...
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A
amit kumar
from Jamshedpur, Jharkhand
Dec 7, 2008
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regarding replacement

i have a titan fastrack wrist watch which is almost one and half year old.problem is that the belt stap got broken from middle which was made of rubber.tempering was not done.i think its due to ageing the rubber got hard and broke.i want to get it replaced but at titan service centre i was asked to pay rs. 760 for that as its belt comes with complete casing.i have lost my warranty card.i just want to know whether i should get any sort of...
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Bhawna Bhardwaj
from Pune, Maharashtra
Nov 18, 2008
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Irresponsible customer service

Hi,

I booked contact lenses and spectacle from Titan Eye + Indiranagar Branch on 9th Nov 08. It was agreed (as mentioned in the receipt) that both the products will be available on 14th Nov 08. Here is what happened:

1. Not following timelines and no backup for keys: I reached the shop at 10:30 am (when it is due to open). However, the shop finally opened much later than 11:15am.
2. Not keeping the customer...
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R
RUPESH GUPTA
from Indore, Madhya Pradesh
Oct 28, 2008
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WRONG PRODUCT

I HV PURCHASED A WATCH MODEL NO. TITAN 617YAF FROM CHOICE CORNER TITAN SHOP, BHOPAL. ON 04/OCT/08. THEY GAVE ME BILL OF WRONG MODEL AND ALSO CHARGED 2175 INSTEAD OF 1075 RS. I HAVE A BILL.
KINDLY HELP ME.
TAHNKING YOU.
rUPESH gUPTA...
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I
Ismail Hasan
from Noida, Uttar Pradesh
Oct 22, 2008
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Repairing

I have bought a Titan fast Track watch model No. 116/SM02 dated 05/07/08 from Shopper's Stop, Shipra mall, 9 vaibhab Khand, Indira Puram, GZB-201012. But after some days it stopped and I had gone for reparing on 13/09/2008. After 40 days they have give the same watch back without any reparing (right now it is stopped). What should do I do?...
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Ratish Nair
from Mumbai, Maharashtra
Oct 7, 2008
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service center girl not cooperative

Hi,
A little over 1 yr and 8 months back I purchased a fastrack watch model # 2265SL04 for my daughter and twice I had to replace the strap the last I got replaced it was on 09-08-08 at your authorised service centre situated at M.G.Road, Ghatkopar(E) when I paid Rs.360 and purchased the strap I checked with the person concerned one Saraswati about guarantee she said any manufacturing defect noticed within six months will replace...
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