Travolook Complaints & Reviews

The worst service that they are giving.
They are cancelling the ticket by there own and not refunding any money.
Its been close to 2 month i haven't received any refund every time i am given the next date and the cycle is continuing but no refund is initiated . it's been a harrasment and i request you to take a strict against this
Thank you....

Dear Sir/Mam
I booked a flight ticket from Darbhanga to Ahmedabad on 21 Aug 2021 & tickets is cancelled due to fare expiration (written in received mail). I didn't receive my refund amount yet. I write a lots of of mail & calls but every time he is saying it will credited in next 5-7 working days. But it already crossed more than 1.5 month & didn't receive my refund amount.
Please support to resolve my problem.

Regardsbr...

They cancelled my booking & it's been a month but I've not received my refund...

I used their website to book a flight from Mumbai to Jammu On 1st September REF NO:[protected]. As soon as the money was deducted, I received a call from them stating that the booking has been cancelled due to fare expiration and I would receive the refund within 7 to 8 working days. Since, then I have been following up with these guys but haven't received any refund. Apparently, I realized that this is a Fake website and similar issue has...

Hi this is shravan choudhary.
I booked a ticket from bhubneshwar to delhi on 12 august 2021 and after amount deduction my ticket got cancelled.
i got a call from travolook and they said you will get refund within 7 days but its been more than two months and still i have not got back my money.
I have mailed, called them many times but got no response.
my booking ref no was REF[protected]...

I booked a ticket from cochin to bhubaneswar on 02 Oct 21 by travolook. My amount got deducted but the ticket didn't confirm. Travolook sent me a message regarding cancelation of my ticket due to pnr number not generating. They sent me a message for refund the fund within 7 days. But I didn't get refund till yet. The reference number sent by travolook is REF[protected]. The screenshot has been attached with the mail for your kind reference....

I didn't get my refund till date for the refernece number REF[protected]. i followed all the rules of travolook, they are just showing different types useless excuses .initially they told me to wait for 5 to 7 working days, then 10 to 15 working days .then after completion of 23 days they again told me to wait for 48 to 72 hours.then i tried calling on4th oct 2021, they didnt respond.they told me to wait for till weekend for refund on 12.10.2021....

I booked a flight ticket from Travolook on 17th of August and it got cancelled from their side but my amount was deducted and status was showing as processing. I called the customer care agent and she just arrogantly said that my booking wasn’t confirmed and if I need the refund they will put it in my wallet and just hung up the call. They refunded it in my wallet of Travolook but as that money is waste I asked them to revert the amount...

I have book flight on 28th August 2021 from Hyderabad to Jaipur which was scheduled in September. Soon after the confirmation and transaction I received an email stating that my flight has been cancelled and my refund shall be initiated in coming 7 bussiness days. Its been more than a month since the company has not been able to initiate my refund for cancelled tickets, which was due to their side of issues. The ticket which cost 2000 rupees...

Its been more than a month since the company has not been able to initiate my refund for cancelled tickets, which was due to their side of issues. The ticket which cost 2000 rupees was cancelled on 28th of August, soon after which the company's customer services informed me to refund my amount in coming 7 bussiness days. Its mid october now and still their business days have not completed it seems! I have wrote multiple emails and talked...

Ticket cancelled but refund not back
Ref no REF[protected]
Name Pushpraj patel...

REF[protected], [protected]@travolook.in,[protected], in travolook.in we
My round trip from Bangalore to Kolkata air tickets booked online on 5th September 2021 by paying Rs 7780/-.but without booking due to technical reason it is cancelled same informed from them and assured that refund will be issued and it will reflect to the source account within 10 to 15 days but it is already 30days over refund not received so many mail sent to...

I tried to book flight from Travolook (Mumbai to Belgaum) on 03.09.2021 for the scheduled on 08.09.2021 and amount was deducted but booking was not confirmed. I received call from this company that I will receive my refund within 8 to 10 working days. I sent many mails and also called but received no response from their side. They kept on repeatedly stating that your refund will be done within 8 to 10 working days. even today the same thing...

I have booked a flight ticket from Chennai to Pune on 28-august-2021 through travolook. They canceled my ticket and informed that I will get the refund within 10-15 working days. It has been 40 days, I haven't got any update about the refund status. I have contacted the customer care multiple times. It is of no use. This website looks like a scam. They are cheating customers in the name of cheap flight tickets. Please look into it and help...

I have booked airticket (GoAir G8 2604) by Travolook Agency on 1st June 2021 from Coimbatore (CJB – Peelamedu Airport) to Mumbai(Bom – Chatrapati Shivaji International airport) & travel date was on 13th June 2021, Reference No. REF[protected] & PNR F978TW booking amount is Rs. 4467.
On 11th June 12.00AM at midnight, I got a call from Airlines-GoAir, they informed that flight has cancellation.
Later I call to Travolook and...

Sir/Mam,
I booked a flight ticket with booking REF[protected] using travolook on 12th September 2021 and the payment was successful.

However, the ticket has been cancelled from travolook side. Details enclosed.

Immediately I received email about cancellation followed with call that due to operational issue it was rejected from airline company and you are entitled to get full refund of 4418 INR within 7-10...

I used this website called Travolook to book my air ticket. Just after the payment was done, they called me saying that the airline booked price was expired and I have to pay 1500 Rs extra for booking the ticket. I told them that I do not wish to pay the hiked amount. So they said that they will initiate a refund in my bank account. I have received a mail of my ticket cancellation, but the amount has not been refunded back. It has been more...

Dear Sir,
I have booked my flight ticket from Vizag to Trivandrum. After payment M/s Travolook replied via email that the booking is pending and will take half an hour for confirmation. But later got reply that due to fare expiration, ticket was not booked. They informed that amount will be refunded within 10 to 15 days excluding holidays which is too long period. After reading reviews about their website, such cases are numerous....

I booked a return flight Dharamsala Del and back with travlook. The moment I booked in half an hour I get a mail that your ticket has not been booked as PNR not generated by airline.The mail further said as per refund policy we will refund complete amount. This is on 28 Aug. Till date many emails phone calls no refund
Ref I'd[protected] Sanjana rana....

Sir/Mam,
I booked a flight ticket with booking REF[protected] using travolook on 17th August 2021 and the payment was successful.

However, the ticket has been cancelled from travolook side.Details enclosed.

Immediately i emailed them requesting for refund on 18th Aug, the reply for the same received from Travolook is reiterated below;

This email is regarding your booking reference number...