Claimed

Amazon India Complaints & Reviews

1
Updated: Nov 8, 2024
Complaints 20045
Resolved
1465
Unresolved
18580
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Amazon India reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raj1029
from Pune, Maharashtra
Nov 22, 2023
Report
Copy

Seller shipping wrong item in replacement too

I had ordered "Silicon Power DDR3 16GB (2x8GB) 1600MHz " on 20 Nov and it was delivered on 21 Nov. The item in the box was a 4GM RAM instead 2x8GBs RAM as ordered. I reached out to Amazon Customer care and they put a replacement request saying that I will get the 2x8GB RAM. They created another order for it on 21st Nov. On 22nd Nov I got the order delivered but this time also, it was same 4GB stick. I again connected Amazon customer...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjumohan
from Kozhikode, Kerala
Nov 21, 2023
Report
Copy

DOA Replacement Denied

I bought an Asus laptop from amazon which was defective on arrival. I requested for replacement and they denied it while it was on replacement window. Then i contacted asus service center and they issued a DOA certificate for the product which i am supposed to forward to amazon and get replacement, but i am still denied for replacement, while the same product of same seller is still sold on amazon. I contacted amazon multiple times via call...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Kumar B
from Hyderabad, Telangana
Nov 20, 2023
Report
Copy

Complaint Regarding Missing Delivery of Product - Urgent Assistance Required

Address: India

I hope this email finds you well. My name is Manoj B, and I am writing to bring to your attention an issue I have been experiencing with a recent online purchase. I believe that my situation warrants the intervention of the consumer forum, and I am seeking your assistance in resolving this matter.
On Nov 10, 2023, I placed an order with Amazon.in for the OPPO Enco M32 Bluetooth Headset. The order confirmation number is[protected],...
Helpful
Found this helpful?
Write a comment
Report
Copy
I was among the person who was scammed in the amazon mall task, it was all clear to me when i was told that i have to recharge more money in order to withdraw even After filing complaints with no response i contacted this company on Telegram: Rykabalan(https://t.me/Rykabalan), they helped recover my money .So many people money is still there in that platform ....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rtimchen
from Dhekiajuli, Assam
Nov 17, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
Report
Copy

Non returnable product

Sir/ma'am,
I ordered a product on 29th october but due to product issues I tried to cancel it during shipping but I couldn't and I recieved a message that it could only be returned but due to my horror when I received the product I couldn't return it via a delivery person, No delivery person came as per amazon policy. My question to amazon is why do amazon keep decieving the customers like this. I always order only from amazon and...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mk9300241
from Hathras, Uttar Pradesh
Nov 17, 2023
Report
Copy

Refund Amount of 1298 not received by Amazon

Address: Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019 Delhi South Delhi DL IN 110019.
Website: amazon.in

Order ID of product:[protected]
Order Amount: 1298₹
I ordered this product on 27Oct and returned it because it didn't meet the requirements and they started the refund but till date I haven't received the refund and provided me the reference number HSBCN[protected], with this reference number Paytm Payments Bank refusing that their is no such transaction with this UTR. Both the ends are not providing the resolution...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BUS Pune
from Pune Metropolitan Area, Maharashtra
Nov 17, 2023
Report
Copy

Wrong Product Delivery and Unwanted refund and delay

I had placed Order#[protected] for Prestige Popular Svachh Spillage Control SS Lid Cooker -5L capacity on e-Commerce site Amazon India on Nov 07, 2023. Order Supposed to be delivered through Retail EZ Pvt. Ltd. I recieved wrong delivery of Prestige 5L cooker with out spillage Control Lid on Nov 09, 2023. I requested for Replacement of the Cooker with the right one as per order on Nov 10, 2023. Amazon Delivery informed that delivery...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kakuthas
from Yaval, Maharashtra
Nov 17, 2023
Report
Copy

Repeated requests, neither replacement nor refund was given.

Address: india
Website: www.amazon.in

Amazon sent a packet of chopped and underweight dates and despite repeated requests neither replaced nor refunded.
Order NO[protected]
Date[protected]...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kakuthas
from Yaval, Maharashtra
Nov 17, 2023
Report
Copy

Many requests it was neither replaced nor refunded to me.

Address: Amazon india
Website: www.amazon.in

Amazon sent me a packet of chopped and crushed Medjoul dates. Even after many requests it was neither replaced nor refunded to me.The weight of the packet is also less and it also smells bad....
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Siby Kurian
from Kottayam, Kerala
Nov 16, 2023
Report
Copy

Cancellation and refund of my order 402-7639066-8425904

Address: Amazon India E commerce

Dear Sir;
I ordered one bookshelf from Amazon India on 22 Oct 2023 and I tried to cancel my order from 1st day itself but not able to cancel .So I tried with your customer executives more than 10 times they all said they cancel the product and refund will reflect in my account with in 5 days.Yesterday also I contacted customer service and again cancel the product but now also it shows that the product is not canceled or yet dispatched.Please...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amazonin
Nov 16, 2023
Report
Copy

My order no 171-0647880-5800359 placed on 26/10/23

Website: Amazon.in

India -mobile no [protected] ( my sister in law)
my order was delivered on 03/11/23 to Mumbai 400056.
This was couriered to me in uk which I received on 12/.11. When i opened the parcel this ordered jumper was kvetoo but not what i had ordered. Totally different. This is men's jumper. Different colour and different design I wanted to take this on holiday.
I tried to chat to your customer serviices but your silly chat...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Baroda heart hospital, 44 haribhakti colony, near chakli circle, old padra road, Vadodara Gujarat

The order I placed was said to be delivered on Monday dated 15 November, but in real I didn't get any product. Nor was I called by the delivery guy for collecting the product so how could he have delivered the item and marked it delivered without an OTP. When I called the number for asking this the phone number that was provided to me in my email said "the number you are calling does not exist". So what should I consider this. I called customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaybe
Nov 13, 2023
Report
Copy

Schemed money

Address: Johannesburg

I was participating in the Amazon Rebate mall and have deposited an amount of about 5000 into that account and I haven't even received my money and Now I can't even access the account...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manashpr
from pune, Maharashtra
Nov 13, 2023
Report
Copy

Defective product and no support

Sir I have purchased a cooler master mwe 1250 atx3 power supply unit on 24 oct 23 paying rs 19900 . i received the product on 30 oct 23 . when i installed on my pc on 11 nov 23 it was not working and the return window was closed . the service support or customer support was not available for contact. now what will i do with this defective product. total waste of hard earned money . fraud by amazon must be stopped at any cost...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aravind V K
Nov 11, 2023
Report
Copy

Order getting cancelled

Website: www.amazon.in

Account handle details -

Account Name - Aravind V K
Email - [protected]@gmail.com

Cancelled orders -

1. #[protected]
2. #[protected]
3. #[protected]
4. #[protected]

I would like to bring to your notice that my orders are getting cancelled automatically while using my amazon gift voucher. I suspect there is something...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vishnu Bemre
Nov 11, 2023
Report
Copy

Fake product price and cancellation

Dear Sir/Madam,
On Amazon e commerce app, gold price is shown less than the market price and on top of it, they will attract customers with discount using credit cards.
After seeing the final price, when a order is placed and payment is made using credit/debit card. One fine day, they will cancel the order and to get back the refund, literally we need to argue/fight with customer service personnel. After investing good amount...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh jagdale
Nov 10, 2023
Report
Copy

Fraud against me

I placed order from Amazon and I received different product as I ordered and it will done with me again and yet I have not received my money refund so I want raise complaint against Amazon service for faurding me...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
I am putting all the chain of events regarding my order[protected].

1. On 25th October, 2023 I had received a package with incorrect product (instead of Skechers shoe I had received Reebok shoe).

2. I had immediately called the customer care and shared the images and invoices for the same. While I expected an immediate solution from them to my surprise they had said I need to wait till October 31st and...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aatakesham Sulapu
from Warangal, Andhra Pradesh
Nov 8, 2023
Report
Copy

Item not delivered in time and it's not allowed to cancel the order.

I have purchased a Crompton whater geyser on 21st October 2023. At the time of order it's shows item will be delivered on 27th October but it's not delivered. On 27th it's shows that the item will be delivered on 31st October now also it's not delivered. On 31 st it's shows item will be delivered on 4th November again it's not delivered. I contacted to customer care so many times but problem is not resolved. And the they said that it's the...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
meenakshi.23
Nov 6, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
Report
Copy

Freeze money and not returning

Please help me to get my money back, I have been scammed they did not tell me the rules and now they froze my account and I cant withdraw my money. They encouraged me to borrow the money from a friend as I did not have any money I were looking for a job. And this job did not pay me and left me in debt with my friend....
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy