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Updated: Jul 28, 2024
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Asus India reviews & complaints page 47

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S
sivatejacenation
Sep 8, 2015
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Poor performance of battery

Address: Chennai, Tamil Nadu

Have bought a new zenfone 2 before 4 months. From the day I bought the battery performance in worst than the worse. Am really not satisfied with this phone. Very poor customer interface.when the phone is idle the battery is discharging up to 10 to 12%. Help me out with this as soon as possible. With regard Sivateja...
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Mangal Maurya
from Pune, Maharashtra
Sep 8, 2015
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Refused to provide Service...

Address: Chandrapur, Maharashtra

Asus are the worst in Service.. While replacing Faulty parts they use old parts to assemble and give us the replacement. they replaced my one of my laptops faulty module and that started malfunctioning in a month but now they refuse to give service of that module as now the product is out of warranty.. is it fair to use product for replacement that will get faulty in a month and then refuse to accept their own mistake.. written almost...
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S
Sunderavs
Sep 7, 2015
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ASUS Poor service and Service centre response was very bad

Address: Chennai, Tamil Nadu

I purchased ASUS Zenfone 5 at may 2015, only 3 months it's working fine August it had issue with Mic. I have given my mobile at F1 info service center at Kilpauk, Chennai. They assured they will make the device ready at 5 working days. But when i asked them I'm also got the same reply "spare parts are not available, we ordered spare parts ". I have given my phone to service center at 19th Aug but still now they are telling the same reply....
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K
kanansooraj
from Kodungallur, Kerala
Sep 7, 2015
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Service centre cheating

Address: Thrissur, Kerala

I purchased a zenfone 5 a501cg 16 gb from the amazon on may 12, 2015. ( and two more after getting this) one day the data connection was not switching on, i tried and restarted several times. I took the phone to your service centre, at thrissur, kerala state. After restaring and software change etc, they told that may be a board problem. Received my phone there and told i will be informed when the repair is completed. One week after this,...
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Yatik0073
from Jamnagar, Gujarat
Sep 7, 2015
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Loudspeaker problem

Address: Surat, Gujarat

I give a mobile somthing 8 days ago..for the loudspaker in your service center, surat, gujarat(compuage info com ltd.) but they r not gives us to a any response for my mobile repairing.. its a very bed service.. RMA no.- INXE580078 MO NO- [protected] Plz gives me a quick response for my mobile ... other wise i m telling u my aal frebd its a very bed service from asus mobile...
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pankajsharma21
from Bihar Sharif, Bihar
Sep 7, 2015
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No support from asus . do not buy asus items

Address: New Delhi, Delhi

Hi i have t100 taf and i am getting issue in this device its auto on when i connect charger in it . i submitted a complain on 20june2015 . today is 7sep. and my case i still not solvved by asus . Methew M, and Ramesh chand handling my case . but both of them are shame on support system . specially Ramshe chand [protected]@asus.com he is shameless person who will not help u only gives u excuses i hear he is regional manager totally...
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S
shashankji
from Dehra Dun, Uttarakhand
Sep 6, 2015
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Accessories

Address: Allahabad, Uttar Pradesh

I'm facing trouble regarding my Asus zenfone 5 ear-phones(accessories). From yesterday it's unable to working on my zenfone 5 but it works on different companies hansets and I checked my zenfone's audio port for any misbehave it's works with other ear-phone instead of its original one. Help me about this trouble....
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Sagar Misal
from Delhi, Delhi
Sep 4, 2015
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Battery charging & Board problem

Address: Solapur, Maharashtra

On 21.08.2015 I had given my zenfone 5 Having serial number EAAZCY068099 At Regal Computer service, Solapur (F1 Solutions & services) Still it has not repaired . It is still under warranty. Kindly do the needful & give my phone urgently as 15 days already passed....
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Saniya Ahmad
from Noida, Uttar Pradesh
Sep 4, 2015
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Given the laptop to the service centre for more than a month, no progress in recovery

Address: New Delhi, Delhi

I've bought asus X552L NOTEBOOK on 17 Feburary 2015. There was a problem with the graphic card from beginning. I'v given it to F1INFO SOLUTIONS AND SERVICES (asus service centre in nehru place, new delhi) on 31 july 2015. they were unable to repair it after keeping it fir 3 weeks. then on 24 aug i' taken it from there and given to another asus service centre in noida. they are unable to repair it till now. i want them to either replace the...
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Devang Vohra
Sep 4, 2015
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Registered complaint for defect in phone but no action taken

Address: Haridwar, Uttarakhand

Hi, This is regarding the Non functional part of ASUS Zenfone 5. I furchased this phone for my father but after using it for several months the phone mike was not working and the battery was heating up. I decided to lodge complain for this to ASUS team and they assured to resolve this problem at free of cost since it was under warranty period. Since there is no Service center at Haridwar city so the company support executive provided...
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N
neh_good
Sep 2, 2015
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Pathetic Services Provided, Problem not resolved even after replacing hard disk n motherboard of the Asus Laptop, Need Replacement

Address: Nagpur, Maharashtra

I have Bought an Asus Laptop dt 25.09.2014. From the very first month it started creating problem, After doing the troubleshooting provided by the customer care the problem is not resolved. Submitted it to the Authorized Asus service centre, the technician told Hard Disk needs to be changed, so hard disk got replaced. After replacing the Hard Disk again the same problem arised, submitted the Laptop in the Service center once again, this time...
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yuvasara
from Delhi, Delhi
Sep 1, 2015
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Worthless Mobile

Address: Madurai, Tamil Nadu

I purchased Asus zenfone 2 before 3 months. I install all the updates which was released by Asus updates. When i install the update in last month it results the Sim 1 Imei as a null. When I called asus care they told restore your phone, when i did restore, Sim 1 works properly. Now again they released new update when i installed i face the same problem, this time reset is not working when i reach service centre they told there is a problem...
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yuvasara
from Delhi, Delhi
Sep 1, 2015
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Worthless Mobile

Address: Madurai, Tamil Nadu

I purchased Asus zenfone 2 before 3 months. I install all the updates which was released by Asus updates. When i install the update in last month it results the Sim 1 Imei as a null. When I called asus care they told restore your phone, when i did restore, Sim 1 works properly. Now again they released new update when i installed i face the same problem, this time reset is not working when i reach service centre they told there is a problem...
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Yaameen bhatti
Aug 26, 2015
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Worst service centre

Address: Ghaziabad, Uttar Pradesh

They are cheater and not giving good service .. Asus mobile service center in Ghaziabad Service Center: F1 Infosolutions & Services Pvt Ltd Address: 410, 4th Flr, Hans Plaza, Ambedkar Road, Ghaziabad-201001 Contact Number:[protected]...
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R
Rohit44x
from Kota, Rajasthan
Aug 24, 2015
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Asus Zenphone IMEI 357002068867840

Address: Gurgaon, Haryana

I purchased Asus Zenphone 5 as I had a need of dual sim mobile for office. I used to recommend people this brand but my first service experience is very bad. I went to F1 Solutions for service and they said that water has gone into cell. This is absurd because up to my knowledge it has never been in water. Moreover if it had been all the parts will be destroyed. I felt like I had no say whatsoever in the matter and have to pay out...
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A
Arulbe
Aug 22, 2015
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Poor product, Poor service

Address: Chennai, Tamil Nadu

I brought this ASUS Zenfone C ZC451CG, SN: [protected], phone on Mar/2015, with in four months iam facing lot lot of issues, overheating and speaker volume is low. So gave a sevice in F1 solutions, Kilpauk, chennai, TamilNadu, they repired the phone and gave to me after two weeks, Now its worst than before, speaker volume is very very low hearing lot of noise, you people are authorized service center who don’t know how to fix this issue,...
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ankit_sarda
from Mumbai, Maharashtra
Aug 20, 2015
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Fraud Company and China Product

Address: Kolhapur, Maharashtra

You buy any asus product it get damaged in 2-3 months gaarranted. Asus zenphone motherboard problem, batterry proble, hanging in between and its do not provide gorrila glass, operating system its shows kitkat but inside it is lollipop. Service : The service of asus is such a bad that it provide me the board after 2 months. that also i have to contact to service center and then they have provided me. Comment: NOT TO BUY ANY ASUS PRODUCT...
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A
Angela Falco
Aug 19, 2015
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Notebook's fourth repair

I bought an Asus laptop on 17th October 2013 and It needed to be sent to the assistance lab just a month later because of charge issues. Since that moment I had to send it three time again, four in total, once because the Asus itself caused external damages (I can't see the inner parts) and the other for the same problem of charge. Now that I've sent my pc one more time I asked a complete replacement of it and not just the repair...
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Vaibhav Borwankar
from Siliguri, West Bengal
Aug 14, 2015
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Poor Service

Address: North Goa, Goa

I Have Bought My Zenfone 4 From Flipkart And It Was Running Smooth Until 4 Months And I Came Up With Some Motherboard Problem(As Per Service Centre Guyz). I Submitted My Mobile There And They Said That I Will Be Getting It In A Week But I Didnot Get And Im Very Upset Due To This. The Service Centre Guyz Told That The Part Which They Ordered Was Defective And So They Took A New Call Log For The Same . Its Been 15 Days And I Still Get The Same...
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K
Kamini Bag
from Kolkata, West Bengal
Aug 10, 2015
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Poor Service & non co-operation of asus service centre

Address: Khordha, Odisha

I purchased an asus zenfone 5 on 01-01-15 from flipkart. The device was running smooth till 19-07-15 and the phone went dead. So i rushed to the service centre located at shahid nagar, bhubaneswar and submitted the phone for repairing and i was assured that the problem will be resolved in 7 days. But its been 20 days and i have visited the service centre at least 5 times and i have been calling them regularly but thanks to the lame service...
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