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Asus India Complaints & Reviews

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Updated: Jul 28, 2024

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Most useful reviews

Laptop Not repaired yet and unable to use since around 2 months

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asuspromo.in fake offers

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Featured stories

Service Center fraud to me.

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Asus India reviews & complaints page 48

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Address: New Delhi, Delhi

My Mobile has been submitted in 14.07.2015. My mobile is not yet received from Service Centre. Its almost 1 month. I am facing a lot of problems without mobile. But Service Centre people says that the parts is still not available with them & it will take time for that. They are not giving exact time when it will be repaired. My mobile details : ASUS Zenfone5 RMA No.: INU9570485 Please do something in this regard....

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Address: Kolhapur, Maharashtra

I purchase online asus zenfone 2 from flipcart order id[protected] dated 22/05/2015 this phone is not workine properly within three monthe there are many problems in phone 1) it is discharge in 3 to 4 hours, so i went to asus service center, they replace battery 2) problem not solve, then they replace mother board 3)then problem of volume button, still today they said part not coming from compony. 4)then out of two one sim...

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Address: Bangalore, Karnataka

My phone is under warranty couple of weeks back it had stopped charging.After which I took the phone to the nearest service center.They refused to service the phone because it had a slight scratch on the screen (barely visible).I spoke to the call center guy and he said asus will approve warranty on this problem. After two weeks I was informed Asus has not approved for the warranty. I was told by the service center guys that the problem was...

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Address: Mumbai City, Maharashtra

Asus had released android 5.0 for Zenfone 4, 5, and 6 in May. I asked their CSR about 5.0 update for Zenfone C. They were telling that it is under development and will be released soon. Then after a few weeks I again asked about the same thing they refused to provide information and were claiming that they had no official information. and now its August, till now no update for Zenfone C...

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Address: Udupi, Karnataka

Hello Sir/Madam I bought my latop Asus Eeebook VF79856/ASUS("F3NLCX06040412G") on[protected]...within 2 months my laptop is showing problems with switching off.Now even though I try to switch off my laptop its not getting switched off...And when I open it the next time, there is ahuge difficukty in opening. As they are telling "repairing the PC"..then another page comes which says.."do you want to open with windows 8"..when I try to topen...

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Address: Ahmedabad, Gujarat

I bought a mobile of asus zenphone 5 before 4 month ago but now i have been facing a problem of my mobile for last 1week my mobile's battery reduce very fast when i use its app or other functions than before. i hope i will get solution soon....

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Address: Dibrugarh, Assam

I bought this smart phone (ASUS ZENFONE C) from online store on 13th april 2015, after the 2nd month my cell began to get hanged, auto restart, the battery gets heated up very soon and now the flash of the camera don't work. So i am facing very much problem here, hope you understand.So Sir kindly take necessary action as soon as possible....

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Address: New Delhi, Delhi

I have given my Asus Zen Phone 5 for repair on 14th July 2015under warranty since it was not booting up. Initially I was informed it will take 3-4 days. Since then they keep on saying it will take couple of days. Now it has been more than 15 days still the answer is same that it will take 3-4 days. Product : Asus Zen Phone 5 RMA Number : INU9570522...

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Address: Kamrup Metropolitan, Assam

My friend played a prank with me . He just put a add of my mobile in your site and registered my no .. i m getting unknown calls . I hereby request you to reslove my problem by resloving it as quick as possible ..my phone is asus zenfone and contact no is [protected]....

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Address: Nagpur, Maharashtra

Dear sir,

We have purchase asus zenfone 4 a450cg (Sr, no. [protected]) from flipkart.com
As this phone is very poor quality, i have more & more time send service center but no solution this problem
Problem no. (1) : - networking, (2) : - hanging (3) : - screen touch (4) software up detion

So kind request pl replace my phone set. . .
I am very suffering

....

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Address: Gautam Buddh Nagar, Uttar Pradesh

my asus transformer book had software issues for which i contacted support, and no response yet, even the technical support can not be provided online. still waiting for a result from them after several calls and emails, been 20 days and no support engineer showed up to my place yet....

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Address: Hyderabad, Andhra Pradesh

I bought a zendone 6 on march 18 from amazon within a few week i experienced a problem with sim slot and i gave it to service centre in hyderabad.. pierara building they didnot evenn called me i directly went after a 3 days and brought it after 2 days again memory slot stopped working and they again took it for 3 days i took it back from them after 3 days of normal usage i again encountered a problem with navigation buttons.now they took...

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Address: Kottayam, Kerala

My Asus laptop purchased from Dubai, had international warranty. However I had to go through the trouble of making more than 20 phone calls to several customer care numbers over a period of 45 days to get the warranty approved. The hard disk complaint was sorted by replacing it under warranty. However I lost trust in Asus product as it is a new laptop and had to go through service in its early life. ... Service quality was poor, because,...

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Address: Nashik, Maharashtra

I have send my mobile for repairing at your registered service center at Nashik (Maharashtra) on 23rd June 2015, immediately after one month of purchase of mobile. After 8 days, I communicate with the person-in-charge of that center and he replied that its water damage so I have to pay the cost for the same. I immediately said him to send me quotation for repairing. But he didn't send or even reply to my calls un till 17th July, 2015. He...

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Address: Mumbai City, Maharashtra

asus zenfone 5 have a very bad screen m using it from last four months and screen broke twice i have used many mobile but dey dint break like asus zenfone 5 even after falling many times n company wants a huge amount for replacement of screen dis is very wrong asus...

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Address: New Delhi, Delhi

I have ASUS zenfone 5. the phone is in the warranty period. my phone got a little problem of not charging due to error in charging jack in the phone. i have submitted it to Service centre the have commited me to get it repair within a week. ithas been two weeks passede & the person accountable is not picking up my call. hen i called to main service centre they are saying that our ESTIMATE is more 10 days MORE. I want to take an action against...

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my Zenbook' screen was cracked open from where it is joined the main body...its been only a couple of months since I bought my laptop...its a big frustration...never expected to see that ...I paid almost 15 hundreds to this laptop and its total disappointment...I want you to take care of that......

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Address: Nellore, Andhra Pradesh

Complaint had been registered last month before ending week. I got the reference Case ID. ID is A[protected] not resolved. For this ref. ID i called up more than 8 times. But no response from Asus support. ASUS Case ID A[protected] this i got second time first week of this month. For this issue i called more than 6 times but no response. I thought this is the too worst service from ASUS. I could never seen anywhere. My handset had a still warranty. Kindly...

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Address: Chennai, Tamil Nadu

Sir, I am not able to make a call to anybody. After few seconds of making a call there is a crackling sound and the call is disconnected. I am using dual sim. how to rectify this problem. I had used lower standard of mobiles so far and I have not faced such problem. Kindly rectify it....

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Address: Bangalore, Karnataka

I have purchased an Asus Zenfone 5 on 13.12.2014 through flipkart. The phone was delivered by Acyutam Etrade Pvt Ltd, New Dellhi who is an authorized dealer of Asus Phones and registered with Flipkart. There was a problem with the phone within one week of delivery. When I contacted the authorized service center M/s Regenersis (India) Pvt Ltd., in Bangalore, they informed me that there was a problem in the motherboard and the same had to be...

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