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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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Asus India reviews & complaints page 44

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D
D.T.A.Irudayaraj
from Tirunelveli, Tamil Nadu
Nov 23, 2015
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Asus laptop, diwali offer

Address: 627120

I bought ASUS notebook ASUS A555LA-XX1560D on 29/10/15 through on line store and got it delivered on 09/11/15. I registered for Diwali offer within 7 days. But my offer was rejected due to wrong seriel number entry on registration application. The problem was in invoice bill where the seller printed the seriel number wrong. (one letter changed). I found that mistake and sent mail to [protected]@asusfestival offer mail ID and I enclosed the photo...
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somiran
from Kolkata, West Bengal
Nov 23, 2015
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Fake promotional offer

Address: Kolkata, West Bengal, 712104
Website: webandsolution.in

Asus currently ran a offer called har pal happiness offer. All their offers are fake and imagined. I bought a x200ma notebook on 1st november. Register for the offer on 4th november'15, claim approved on 18/11/2015. But I never received the payment link to complete the offer and they dropped my claim for non paying. I have wrote 7 emails, contacted more than ten times, chatted more than 10 times. They aswered same rotten answer that I...
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U
User dissatisified
from Delhi, Delhi
Nov 22, 2015
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Laptop repair

I recently purchased a laptop from Asus. The system broke down. Its been more than a month of constant complaining but the company officials are not responding. We are having a hard time as we have been chasing them and calling them on a regular basis but to no avail. This is an advice to all those who are planning to buy their products: Please dont buy it as their services is next to zero or as i may say that there are no services!! Issue:...
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Aasma837
from Gurgaon, Haryana
Nov 21, 2015
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In the box accessories provided are different

Address: 400614
Website: Flipkart

I placed an order of "Asus Zenfone 2 ZE551ML (Gold, With 2 GB RAM, With Full HD Display, With 16 GB) " on 03 November 2015. My order ID is "OD[protected]" . I received my order on 07 November 2015. The product delivered is well and good but the in box accessories provided are different from what was promised in the product specification. The product description states a "7 watt Adapter", but the one delivered is 1.35 Watts. This...
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M
Madri Mankad
from Bengaluru, Karnataka
Nov 18, 2015
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Extremely poor customer service

Address: Bangalore, Karnataka, 560037
Website: www.asus.com/in

MODEL NO - ASUS ZenFone 2 (ZE551ML) I had given my phone for repair as within two months of purchase the soft keys stopped working. The service center where i had given the phone is F1 InfoServices, Cunnigham Road, Bangalore.. I had deposited the phone on 17th of October 2015. It has been ONE MONTH today and it is still not repaired.(18th November) As per the website the repair is to be done by the 28th of October. They take forever...
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P
Pankajjeswani
Nov 18, 2015
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Is asus using gorilla glass

Address: Sangli, Maharashtra
Website: Facebook...asus.com

My phone slipped out of my fingers and fallen on the ground...The exact distancw was 50 cm/15 inch like that...When i picked up my asuszenfone2 laser ze550kl...It ha a big scratches on the screen...And the problem is how the gorilla glass 4 is broken simply by falling from 15 inch...And big problem is when u went to service center they say gorilla glass isnt repaired in warranty...Omg......
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Thejdeep Ramisetti
from Hyderabad, Telangana
Nov 18, 2015
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Asus zenfone 2 display issue

Address: 500088

HI,
Myself thej working in infosys bought asus zenfone2 2 months back, in an accident the display has damaged and i took to regenersis store in hyderabad. they took 5400 for display and gave it ome, it looked good for 2 days and after that it just fell from my hands into sand from feet, thats it the so called gorilla glass has broke as if a car was ran over it, i belive those asus store guys doesnt wore original gorilla glass. i...
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Daanish Kazi
from Mysore, Karnataka
Nov 16, 2015
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Zenfone 2 ze551ml

Address: Vadodara, Gujarat, 390001

I have registered a service request at asus service centre baroda as my phone used to hang alot and sim doesnt get read. After a month still my parts havent come and i am not attended by service centre guys as they blame their company for not sendin the parts ! i want my money back. My RMA no INYN5A0074...
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M
murth49
from Hyderabad, Telangana
Nov 16, 2015
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Mobile issue

Address: Ranga Reddy, Andhra Pradesh, 500049

I purchased mobile through amazon india in the month of March 2015, initially one month the mobile worked vary nicely, after that 5 times i am running around service centers still i am running, i just ask those people to change the mobile till now they are not giving any answers as well there are not going to take care .
i told them that i dont have another mobile, i request them to provide me some back up mobile for that they regretted....
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S
Sridhar s68
from Hyderabad, Telangana
Nov 13, 2015
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Order ab7522351 cancelled by ndd thane

Address: Hyderabad, Andhra Pradesh, 500049
Website: www.askmebazaar.com

Hi,
Today, I have booked nokia 130 mobile(odered id -AB7522351). I have made payment through my credit card, it was successful and got message to my mobile. Now, I got message that my order was cancelled.
This was my first order in askmebazaar. I didn't expect this kind of behavior from such a great application.
Please do the needful......
+1 photos
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D
DhirojDash
from Pune, Maharashtra
Nov 13, 2015
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Warranty is not provided even after 8 days

Address: Pune, Maharashtra, 411017
Website: Asus customer care

Similar thing is happen with me my phone getting damaged they said that this physical damage of screen so no warranty and service centre took 5000 for it change it with in some hour even though it was gorilla glass 3 and it should must be cover under warranty .But after 6 moth I have faced issue with mic phone . I gave them to repaired it since last 8 days .So i called them in morning asked whether my phone is ready or not, they said me ya...
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d.ajay019
from Bengaluru, Karnataka
Nov 11, 2015
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Laser product

Address: 560045
Website: www.asus.com/in

I have purchased a ASUS zenfoen 2 laser mobile from flipkart. I have issues with the battery like discharging fast and hanging up, battery getting overheated and switching off immediately and i have raised the replacement request twice. But flipkart has rejected them. After a week, i charged my mobile and a heard a blast from the mobile and it fell down. Nothing has happened to the screen and the back panel. But surprisingly, battery got...
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A
abhikasat
from Mumbai, Maharashtra
Nov 8, 2015
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Zenfone 2 bad service

Address: Indore, Madhya Pradesh, 452001

I own zenfone 2 551ml my recent experience with its service has been really bad, i have given my zenfone for repair on 19/10/15 but i am waiting to get my phone as service center is extending delivery of phone every time i visit them, it has been 18 days that they have informed me that i have been allotted a new phone but still i can not see any updates online portal, .I cannot buy a new phone for temporary use neither i am getting any positive...
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S
shrinivas67
from Delhi, Delhi
Nov 6, 2015
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Asus zenfone laser 2 550kl

Address: 431605
Website: www.asus.com/in/support

On 02.11.2015 I bought above mobile through Flip-kart. But above phone is totally disappointed me. While supplying phone company has not supplied ear phone piece. Company has not given any volume button to reduce and increase the sound. During call continuation phone screen is becoming dark, there will not be any display. Due to which it has become very difficult to disconnect the call.
Phone brightness and contrast ratio is too poor....
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premsinghrajpurohit
from Chandigarh, Chandigarh
Nov 5, 2015
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Asus zenfone 2 ze551ml complaint

Address: Chandigarh, Punjab, 160036

I bought asus zenfone 2 551ml on 12.09.2015 and after one month use it suddenly hangs and then totally dead . I went to service centre at sector 22 chandigrh and they told me that its mother board has totally damaged and it will take 5-7 days for repair. First of all company should give me new phone its only one month old but they refused. And now it has more than 15 days passed and my phone has not been repaired. Now my interest in asus...
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N
nshah66
from Chennai, Tamil Nadu
Nov 2, 2015
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Product

Address: 110059
Website: www.asussupport.com

I bought a new notebook on 10/17/15 but there was problem in notebook while surfing net with wifi.I registered a complaint on asus web site.Finally after 10 i got replacement from the same showroom where i bought.The new replaced notebook also have the same problem and again i registered a complaint on asus website.It has became 1 month i bought the notebook and i am unable to use my interest is on.The engineers from asus gave me the time...
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L
lushang
from Rajkot, Gujarat
Nov 2, 2015
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Mobile phone

Address: 395003
Website: ASus

I have bought Asus phone on may 2015. now it's socket is not working. i wandering to asus customer care since last 15 days. and now they demand directly 7000 rupee to repair my phone. my phone's cost was 9600 and it is still under warrenty....
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N
nickshah99
from Nashik, Maharashtra
Oct 31, 2015
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Inferior quality spare..

Address: Nashik, Maharashtra, 423203

I purchased Asus Laptop some months back which is under warranty..
Around after three months its hard drive failed..
This indicated Asus give inferior quality spares in its product..On claiming warranty, I got the hard drive changed but the old drive has all my Valueable data
I asked their service centre to give me time so that I can recover my Valueable data from the other recovery agents..
For that they asked...
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D
deokarsanjay
from Pune, Maharashtra
Oct 29, 2015
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Mobile handset

Address: 411051
Website: www.asus.com/support

From: "sanjay chandrakant deokar" Mon, 26 Oct '15 10:08a To: "ASUS" Show full Headers | View blocked images Dear Sir, Waiting for feedback. Thanks & regards, Sanjaykumar From: "sanjay chandrakant deokar" Sent: Tue, 20 Oct 2015 10:33:21 To: "postmaster", "mathew_m Steven" Subject: Re: 未傳遞的主旨: Reply Email Dear Sir, Waiting for feedback. Thanks & regards, Sanjay From: "sanjay chandrakant deokar" Sent:...
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S
sam.varule
from Pune, Maharashtra
Oct 26, 2015
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Bad service

Address: 411033
Website: www.asus.com/in

Dear sir/ madam, I had submitted my Asus Zenfone2 mobile to service centre on 9th of oct for some speaker issue, they given me time of 5-6 days max. when i'm taking follow-up for my mobile they are not responding. parts not receive, it will take more 4-5 days, when product will repair we will call you... I am a service person, i really need of smart phone for office mail, personal mail, official what's app communication, internet surfing......
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