Gaana.com Complaints &amp; Reviews

Address: Mumbai City, Maharashtra, 400056

I have subscribed to ganna.com premium services for 1 year which included 1 year of gaana and sony liv. My registered email id with gaana.com is jinal. [protected]@gmail.com. Once i subscribed to it, ganna services got activated on the spot but sony liv didn't. I tried logging in with the same email id it failed to show premium content. So i tried getting help from twitter where official handle of sony liv had requested to put unique coupen code...

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As i have brought the gaana subscription and got it but as gaana has already given me 30days trial but i'm not able to download any song litrely not even a single song the app doesn't even give any errors regarding downloads and it's just simply says retry and try to login and log out several times and even uninstalled and reinstalled the app several times still facing the same problem and your chat support team is not supportive.
br...

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Address: 560064

Login email id: [protected]@gmail.com
Phone number: [protected]

I subscribed for 499rs plan, (Gaana plus + sony live premium subscriptions for 1yr)

Did not get any coupon code to be entered in the sony liv app.

I just got an email from sony liv to verify email address... But no coupon code, as they mentioned in the scheme on gaana app

I logged in sony live with the email...

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I paid rs. 399 for 1 year subscription on 8th december '18, but now it says my subscription has expired. I am unable to download any songs. I tried to use the chat function in the help section of the app but they are not very responsive. They responded on the 1st day asking for my subscription details but nothing since then. I have also attached a screenshot of my payment to them while subscribing but no one seems to have even looked at that....

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I actually subscribed for gaana plus with sonuliv subscription for 1 year @ rs. 499.
But not getting any confirmation email from sonyliv app. Moreover, while i am trying to login gaana app through my email, it does not allow me to change or update password and shows me an error.

Additionally, when i am trying to sign in through my smart tv with my email, the system won't allow me to proceed.

I request...

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I bought gaana.com subscription on 27 feb 2019 by paying rs. 499 for one year.
The amount got deducted, however i'm unable to use the feauter's even after downloading he app on my mobile phone.

I made the payment through axis credit card and sent the screen shot of same to gaurav at gaana.com after making the complain on phone.

Kidly assist to resolve....

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Address: Purnia, Bihar, 854301

I Bought gaana+ subscription on 21jan. It was a rs 399 pack with one year subscription.The amount got deducted but not able to avail the subscription features.On profile it's showing I am a free customer.

I made the payment through PNB debit card here I am attracting the account statement and my profile..
Please help me

Registered email:- [protected]@gmail.com
Contact no:- [protected]...

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Address: Mumbai City, Maharashtra, 400037

Gaana organised a contest on social media in april 2018 and promised to announce 10 lucky winners who would win iphone x each below i have attached the screenshot for more details and even after asking the admin on every social media to announce the winners i haven't got any update yet request you to please look into this matter and give me a revert on this asap...

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Want to delete my gaana account i can not delete gaana account and i want to delete it asap
Please help how to delete gaana account
So please tell me how can i delete my gaana account please respond fast
Or else you delete my gaana account but by any how i want to delete gaana accout please help me ok give me fast response i hope you help me fast...

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Address: Kolkata, West Bengal, 700006

My email id is rahul. [protected]@gmail.com
I have subscribe for 1 yr. Ganna plus + sonyliv premium package on 16th feb, 2019.
I got my ganna plus subscribe instantly but i havent got any code/coupon for sonyliv premium account.
When i downloaded sonyliv app and registered it with my e-mail id, it still show i cannot avail my sonyliv premium account.

Plz help me out....

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Login email id: [protected]@gmail.com
Phone number: [protected]

I subscribed for 499rs plan, (Gaana plus + sony live premium subscriptions for 1yr)

Did not get any coupon code to be entered in the sony liv app.

I just got an email from sony liv to verify email address... But no coupon code, as they mentioned in the scheme on gaana app

I logged in sony live with the email...

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Address: Aligarh, Uttar Pradesh, 202001

I have sent every document via mail through my email to gaana which is [protected]@gmail.com may i know the reason why m not eligible after providing every document. Resolve this crap or u can refund my 99₹ to my paytm no [protected] within next 24 hrs. Also gaana.com has disabled the help option from my gaana account so that i cannt contact him. N i am attaching the screenshot of that too....

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Address: Mumbai City, Maharashtra, 400101

My annual subscription holder of gaana plus app for last 1 year with my registered contact number.
After 1 year i. E 26 jan 2019, the subscription got renewed automatically but the services are not restored for the user.
I have received the invoice from i tunes about the annual subscription being charged, for which i contacted them, but of no use.
As in ganna app its showing that my subscription is now till 26 jan 2020,...

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Hello, i have subscribed to gaana+ & sonyliv 1 year plan by paying rs. 499/-. My gaana+ features have been activated, but i have not received sonyliv activation code. My registered email is [protected]@gmail.com. Date of payment is 25/01/2019. My login email id is [protected]@gmail.com. Please provide the sonyliv activation code immediately.

Monoj roy....

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Hello, i have subscribed for gaana+sony liv premium subscription for 1 year at 499rs. I have made the payment from gaana app. Bt i have not received any coupon code via mail. Please activate the premium subscription for sony liv or send me the coupon code for sony liv subscription. My login email id is [protected]@gmail.com. Pls look into this matter. Thank you

Date of purchase : 11-jan-2019...

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Address: New Delhi, Delhi, 110005

Hi,
I raised my concern on gaana chat with us option through the application regarding inactivity of my ganna plus subscription (Harshal. [protected]@gmail.com), which is supposed to b expiring on 30th dec 2019.
After raising my concern there i waited for two complete days to get a response, and i guess the payment and the time all are wasted which i invest in “gaana”, higly disappointed with the company for not taking interest...

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Login email id: [protected]@gmail.com
Phone number: [protected]

I subscribed for 499rs plan, (Gaana plus + sony live premium subscriptions for 1yr)

Did not get any coupon code to be entered in the sony liv app.

I just got an email from sony liv to verify email address... But no coupon code, as they mentioned in the scheme on gaana app

I logged in sony live with the email address...

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Actually i had purchased a plan of 499 a year plan regarding subscription but few days before after updating gaana app its say that try to purchase the gaana subscription plan... This is totally disgusting... My plan was about to expire on oct. 2019 but right now it states that try to purchase subscription plan... Even i also email to gaana whose executives say that there is no such plan on email id... But this is completely false... I also...

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