IndiGo Complaints & Reviews

Hey, i'm lavanya, i too got a similar mail from this person named sudheer
Just posting about it wont help this should be filed as a complaint. We being educated acted smart and searched is the offer letter actually relevant but there will be some people who must have deposited the money and have got ditched. Can we do something productive???...

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Website: www.goindigo.in

Sir
On 19/04/2018, I boarded flight number 6E 143 of INDIGO from Chennai to Indore. During the air travel, behind my seat number 24F a heavily drunk man was sitting occupying three seats. In the beginning everything was fine but then that man's leg touched my leg once. I neglected that thinking that it is by accident. Then it happened again second time, I called the air hostess then and she told me that the man is drunken so she cannot...

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My mother sharda kumari 69yrs diabetic, hypertensive had booked a indigo flight ticket from dehradun to varanasi on 20th april2018. Her pnr number is lig48x. She arrived at varanasi at 6pm but her luggage didnt arrive and she is kept waiting till now. Kindly pay heed to the matter urgently so that elderly passengers are not harassed. She is diabetic and needs medical attention but i am in haridwar. Kindly help her....

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Address: 560087

Website: www.goindigo.in

Hi,

I have a very serious concern to raise here for indigo staff.

I had a flight today (20th april-2018) at 5:35 am from bengaluru airport 6e-903.
Web checkin was already made earlier.

Which i missed because of rude and insincere behaviour of indigo staff and was misled for financial gain.

Below are series of incidents that took place :

1. Initially the flight...

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Hi, i cancelled the ticket with pnr fyu87p and was promised a refund of 3035 inr. I haven't received the refund yet. When i called indigo customer care, they said refund has been made on 24th march 2018, but when i checked bank statement of travel agent it showed no such transaction. Kindly let me know what happened to my refund exactly. It is more than 25 days now. Why such negligence in refunding customer's cancellation fees?...

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My ATM cards with cover loss in flight (6E263) on 29 march, and found it. now it is available in indigo security office Mumbai.
i am staying in visakhappatnam (vizag), i am requesting many times, my ATM cards with cover provide in Vishakhapatnam indigo security office but security person saying come in Mumbai and collect it.
i am unable to come in Mumbai please provide my ATM cards with cover in vishakhaptnam securety offce....

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Address: 560103

I reached airport for my 6:25 flight 6e 233. I got the boarding card (5:40). Reached gate @ 6:04 post security/breakfast. I was denied entry. Flight left at 6:11. I had breakfast next to the gate and there was no alert.

https://uk.flightaware.com/live/flight/IGO233/history/20180418/0055Z/VOBL/VOMM

How can a flight leave when they know a checked in passenger was in the airport?

I had to pay 1000...

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This is in reference to an indigo airlines flight i was supposed to take on april 1, 2018 from chandigarh to dubai. My indigo pnr number is ii4b2h.

I received a text message on my cell phone (+[protected] on saturday, march 31 at 4:56 am to check into my flight. A picture of this text message is attached. I followed the link and completed my check in on your website. There was no notification or alert even on your website...

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I was travelling from mangalore to kolkata via hyderabad by flight by 6e7102 and 6e 6927. I had one fragile item and i informed to level it as fragile while taking the boarding pass but i was told to sign in one green form which is apparently for already broken item but my item was absolutely fine and i was not informed about this. Now when i received my item in kolkata it was totally briken. If this is the way you handle item inspite of...

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Address: Bangalore, Karnataka, 560078

We have booked the ticket for june 7th which we would like prepond on 7th of may. We called at your customer care for modifying tickets they ask us to pay extra 9730rs.
Now here comes the situation:
1) we already have paid aprox 5250rs.
Now we have to pay for modifying ticket is 9730rs. So total we are spending : 14, 980 Rs.
The other end : Airlines will sell new tickets for the same for 7th of june.
So...

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Address: Mumbai City, Maharashtra, 401203

Dear all

I have travel in indigo with pnr no tgi6pd -6e 821. On date[protected]

Indigo staff damage my bag.in mumbai my bag is in good condication but when i received my bag in hyderabad bag's condition was very bed it's handle was broken.

And also indigo staff say to me i cont do anything. They say we will mail you complain.
It was very bed experience.
On one can help me....

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Address: Bangalore, Karnataka

Website: Indigo

Hi,
On 22/03/2018, while travelling from Mumbai to Bangalore, my trolley suitcase was damaged due to manhandling. On complaining to the concerned authority I got a Property Irregularity Report from Indigo and was promised for a replacement within a week. Its gonna be almost a month and there is no response from their side. We have tried calling up on all the numbers of Customer Care and baggage department but there is no response...

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Address: Kolkata, West Bengal, 700053

I make lot of complain at indigo customer care, but i not receive refund.

Please note i reach at airport one hour before from departure time, but staff of indige not allow to fly & say me that they refund full amount..

As i taken two pegs at airport bar.

As lot of bars are at kolkata airport we are not able to take one or two pegs.

As all know at kolkota airport only passenger are...

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Address: Dakshina Kannada, Karnataka, 574142

Hi,

This is regarding the cancellation charges incurred from indigo airlines. PFA flight fare details and cancellation breakdown in case of cancellation.

Date :[protected] raising the complaint after the call with indigo customer care)
Flight Details:
May 13th 2018 IXE-BOM ( Mangalore - Mumbai) Airline - Indigo

And also there is no option to change the name of the passenger/ Transfer...

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Address: 600034

Dear sir,

While traveling on indigo flight 6e 51 (A320) on 16thapril 2018, from chennai to singapore by mrs. Jeyanthi sadanantham a senior citizen found the loke broken and missing the valuable of children clothes and other goods worth of rs.10000 on arrival singapore.

Hence you are kindly requested to compensate for the goods we have lost in this regards and oblige.

We honestly appreciate and...

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Address: 600082

Hi i had traveled on march 1st from chennai to delhi and my luggage was missing and wen checked it was sent to hyderabad where there was 2 days delayed to get my bag i want a refund it was inconvenience to my entire being without my necessary stuffs
Name shivani chobey
Traveled date march 1st
Pnr ejc87r
6e698 flight #
Mat sure you reply back @ [protected]@gmail.com
[protected]
And much annoyed...

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Address: 411044

Website: goindigo.in

Hello,

I was travelling from hyderabad to pune flight no. 6e 118 date 15 apr 2018 boarding time 21:20 pm departure time 22:05 pm
The pnr is rcku9m.
This is regarding the pathetic and disgraceful service given in the flight which could have lead to fatal and severe event.

The air conditioner was completed off. Nobody was ready to tell the reason and after asking given shameful and vague reasons...

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Dear sir
I wish to inform that ondated 13th april i had a filght to nagpur from delhi. The flight number was 6e 135. I reached the airport at around 9:30 am. I was in a queue. When my turn came the checkin was closed and i was sent to another counter for check in. The lady at the counter said that i was late by two minutes and i was sent to another counter for rebooking. I requested the person to consider my case but he balantly refused...

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Address: 500025

I had booked my ticket for my son from jaipur to hyderabad on 18/5/2018, return instead of 30/7/18 by mistake we have booked on 30/5/18 through ease my trip on 7april 2018-n7idyb-pnr. Same waa brought to the notice of emt customer support. Emt advised us to talk to indigo and reschedule the return ticket to 30/7/2018, so that cancellation charges can be avoided. After confirming the same with indigo booking staff, they promised to refund...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

This has reference to my recent air travel booked with indigo airlines for domestic journey.

On 12th april 2018, i had a return flight from mumbai to delhi, booked through indigo airlines, flight no.: 6e174, scheduled departure, 04:15 p. M.

I had no check-in baggage and therefore rushed to the boarding gates immediately. Due to usual mumbai traffic congestion followed by airport security checks, i reached the...

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IndiGo Complaints & Reviews

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fraud

heavily drunk man on flight no. 6e 143

luggage didn't arrive

more 1 of 11, 180 horrible indigo assistance

refund after cancellation

loss atm cover

airline staff at the airport not allowing to board a checked in passenger

return flight cancellation without notification in spite of advance knowledge

broken item

air fare rescheduling charges

damage of bag

baggage damaged

indigo pnr: zym2xi, dt. 15.04.2018, kol. to bgl.

regarding the flight cancellation charges

baggage damage

luggage misplaced

no air conditioning within flight and shameful service

worst service and undue harassment with financial loss

cancellation refund full amount not received

money-minded, worst service

IndiGo Complaints & Reviews

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Complaints recently resolved by IndiGo customer care

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IndiGo reviews & complaints page 166

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