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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: New Delhi, Delhi, 110037

Website: goindigo.in

Respected Sir,
I am currently going through this situation and i ll greatly appreciate any response.

I and my family in India have great respect for Indigo, But i regret to say that Indigo customer care has given me a hard time in the past few hours. I question our loyalty to indigo.

I made three calls to confirm that i can add the international package for 1500 rs to my connecting indigo flight on April...

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Address: New Delhi, Delhi, 110037

Website: goindigo.in

Respected Sir,
I am currently going through this situation and i ll greatly appreciate any response.

I and my family in India have great respect for Indigo, But i regret to say that Indigo customer care has given me a hard time in the past few hours. I question our loyalty to indigo.

I made three calls to confirm that i can add the international package for 1500 rs to my connecting indigo flight on April...

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Address: Bangalore, Karnataka

Dear concern,
I had to travel by 6.45pm indigo flight from bangalore to hyderabad on 27th april 2018. Reached the g11 gate by 6.25pm. The lady staff from indigo said that the gate is closed and proceed to gate 6, my supervisor will help you to get into 8.25pm flight. As i rushed to gate 6, the lady staff (Radhika) simply said the flight is full. Next available flight you can try that is at 10.30pm. When i said your staff asked me...

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27th april 2018- bengaluru to bagdogra at 6:50am. Pnr jymzqs
We had done web check-in and reached the counter at 6:17 am. We still had 45mins time. They said it's closed and didn't allow us and sent us to book the next flight. We couldn't get the next connecting flight and also was not available for next 3 days. Is this the way to make money. We have two small kids and is this how the indigo treats us. We had to cancel it and we hardly...

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Address: Salem, Tamil Nadu, 636201

Pls; Note, on 24th Morning i had a flight to Chennai to DELHI at 5 AM. Booking reference number is DH843K.

i reached the chennai airport at 3:35AM and reached the baggage screening area at 3:40 AM.

there was 2 machine for baggage screening but only one was working.

there was 50 members in the Q.

i was standing for 20 mins for screening, i tried to go in front, but no body allowed....

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Address: Kolkata, West Bengal, 700063

I have booked my ticket through yatra for travelling scheduled on 2nd may, 2018 from delhi to kolkata by indigo flight no 6e-455 and my pnr no is oyh6kf. By oversight while booking the ticket the title of my wife (S. Chakraborty) has appeared as mr. Instead of ms.
On noticing the same we immediately contacted indigo customer care and requested them to modify the necessary changes in this regard and they assured us to do the needful...

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Address: Gurgaon, Haryana

Website: www.goindigo.in

This is regarding my indigo travel experience and booking reference# a8ik8v.
Travelled from singapore to hyd in silk air and took indigo as my connecting flight from hyderabad to bhubaneswar.
When i booked my ticket in indigo website, i selected additional 15kg for both onward and return trip and i received confirmation for the same from indigo system on 24-mar-2018 at 8:43pm singapore time with itinerary details via email...

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Address: New Delhi, Delhi

My name is kishore menon father of captain (First officer) kiran kishore
Was on standby on flight 6e232 from chennai to bangalore on 23.04 2018
The flight was schedule for departure at 2115 hrs. I reported at the indigo
Counter at 2015 hrs and approached the attendent at the counter for a print
Out of my ticket so as to get inside the airport for further procedures.
She told me that i was not entitiled for...

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Address: Imphal East, Manipur, 795001

I have book tickets from delhi to imphal on makemytrip portal but mistakenly i have given my name (K levi rongmei) in the 1st passenger name which my son name viz k reuben rongmei should be written, the allotted pnr is kyshms.
So, kindly change the name of passenger k levi rongmei to k reuben rongmei.

Thanking you.

With regards,

K levi rongmei...

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I was travelling by Flight No.6E 321 from CCU-GAU. The PNR No. was NBL7PP.
After landing at Guwahati, I found that one of may bag was fully damaged. The Ground staff after checking the same took some photographs of the bag and settled the issue for Rs.300/- and I was told that this amount will be credited to my account within 3 working days. However I am still waiting for the same even after repeatedly following up with the customer...

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Address: 560032

My wife p neelaveni who is 7 and half months pregnant women travelling with her father p neelakathan on 22nd april 2018 was purposefully misguided and created trouble during onboarding.

My wife and my uncle reached airport and completed security check by 5 pm and they sat gate 12 as per the onboarding pass.

At the end they called her and told gate was changed and asked her to come gate4 which is very far br...

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Me and my wife had made travel bookings on 27th feb 2018, through ease my trip for your flight from bangalore to chandigarh on 21st may and return to bangalore on 26th may. The reference number of the booing is pe6lfw. We received a phone call from your office, informing us that due to renovation of the chandigarh airport, the flights stand cancelled and, we will get full amount as refund.
Surprisingly we have today received a mail...

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Passengers were in the security line. It was too long. They tried to talk to the person on gate to help them get in early. But then the indigo person at the gate told them that there is no need to hurry, other passengers for the same flight are in queue, so there is no need to hurry. Infact the passengers were sent behind in the queue. Then when the passengers reached the gate, they were told flight has left. This is extremely bad on indigo's...

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Address: Kamrup Metropolitan, Assam, 781005

I have taken tkt for indigo flight no.6e623 and get boarding card. But due to rush and repeatedly request, i am not allowed to go fast without security checking line and pushed me in line. So at last i missed the flight and the authity person not supported. Is not your fault if a boarding card was issued and passenger not reaching the you have to announce or search for the passenger.in spite of tht thy directly denying and misbehavin my confirmation...

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Address: Bangalore, Karnataka

Date: 22/04/2018
Pnr: y7fgvr - 6e 684

I arrived the airport on time and tried to check in almost before 60 minutes but not allowed to board.
While standing in queue indigo executive asked to collect boarding pass from machine, as boarding pass machine was not generating boarding pass might some technical issues, when informed to indigo executive, i was asked to stand in the queue again to collect my boarding pass....

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I manjot Singh soand boarded indigo flight from bagdogra to amritsar no. 6E-894 on 21 April at 6:15. When I arrived at amritsar and get my luggage... I see that my suitcase has been cut from upside from 3 places very badly. It looks like someone was trying to search the bag for something. Where the security of our bags by airlines?... We want to know... It was new suitcase I just bought it before journey and they cut it through the zip......

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Address: Guntur, Andhra Pradesh, 522001

My connecting flight was missed... U r crew members said that itâs already 11pm we canât talk to our higher officials... They gave me a number of mr amarnadh who is incharge of hyderabad airport of indigo... That fellow is an #... I called him 20 to 30 times... He says i am busy i will call you after sometime... Another time he says that now itâs not my shift time please call tomorrow... Lb 61 gc my pnr on 17...

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Address: Khordha, Odisha, 751020

Website: Indigo Airlines bhubaneswar, odisha

I am uploading my ticket details below. On 21st april i had a flight booking from bhubaneswar to bangalore in indigo airlines.5 days before i had a surgery and a severe neck catch because of operational procedure. It was really difficult for me to walk and my health condition was too low but it was really urgent for me to reach bangalore on 21st april. My boarding time was 13:35pm. Because of some unavoidable issues i reached the luggage...

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Address: 440023

I had booked chennai to ngapur tickets 6e624 and 6e7102 dated 21.04. Flight 624 got delayed and hence it was impossible to reach connecting flight in time. The delay was known to ur team, even then i wa issues boarding pass for both the sectors. The subject was subsequently taken up by me at boarding gate and i was issued chennai - delhi - nagpur boarding. Why was the boarding pass issued? Why no sms?
Ur co - office is not picking...

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Address: Chennai, Tamil Nadu, 600063

Website: www.goindigo.in

19th april 2018
Indigo airlines
Pnr no - nhzg6n
Flight no - 6e 85
Chennai to muscat
Boarding time - 21.50
Departure time - 22.50

At check in process indigo staff reviewed all my documents like passport, e-visa (1 month tourist visa), return ticket, indigo ticket with international card used for booking the ticket. Then they gave the boarding pass and i too flied and reached muscat...

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