IndiGo Complaints & Reviews

Dear indigo members,
I was lost my package on hyderabad indigo airlines counter.
I was journey from goa to hyderabad then i have a flying another from hyderabad to kolkata
Goa to hyderabad: truejet airlines
The truejet airlines employee was very helpful for my luggage and packaging.
After i was reached hyderabad i just ask to advise from indigo counter they people not accepted to transfer my luggage from...

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Address: 600056

Website: www.goindigo.in

We booked flight from srinagar to chennai via delhi on 2nd may 2018(flight number 6E 2162)for 11 members.We reached delhi airport by 19 00hrs from srinagar and our flight was scheduled at 20 35hrs.There was delay in many flight due to rough weather.But our flight kept postponding every half an hour by 2hours.When asked the concerned person regarding the delay there was not proper response from them.The people travellng were aged patients...

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Address: Mumbai City, Maharashtra

I had booked a 17.55 flight from mumbai to kolkata and had reported to the airport 50 mins in advance. I stood in the que to collect my boarding pass since there was no announcement. However, i was not allowed to board citing that boarding was already completed and the concerned customer service personnel was rude to me. After repeated requests i finally had to book the 22.10 flight (Which again was delayed) paying rs. 8400 extra. This caused...

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Address: 421204

Detailed complaint write up:
We had really pathetic experience this time while getting boarding pass with indigo 6e82 on 11/4/2018. Myself-sunil joshi and my company colleague mr arif shaikh were having a box with some shared stuff (Household utensil). At the airport when the box was given for check in luggage by mr arif, the on duty supervisor mr abdul at muscat airport refused to consider it as his stuff. We explained him many a...

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I also received some confirmation document and call from hr named aman verma. He told me to submit some documents and then told me to submit rs 2800 to utkarsh verma's axis bank account. I was hesitant, on double checking i found out it was fake. Please take some action on this as i was just about to pay them the money. This is a bad name on indigo recruitment....

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Address: 799001

Website: nil

1. On[protected] morning i had a flight from delhi to agartala via kolkata scheduled at 13. 05 booking reference number is nf[protected]. Total cost of the ticket was 7884 /- (Indigo flight dated on[protected] a. D. Vide pnr no - ny29py, flight no - 6e - 921 and the complainant was scheduled for the flight from delhi to agartala via kolkata scheduled at 13.05 vide booking reference number is nf[protected]

2. I reached...

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Address: New Delhi, Delhi, 110045

I am wesley titus, a regular customer of indigo.

I was about to fly from delhi to chennai dated 10th jan 2018
Pnr: w9ndmv
Flt no: 6e 606
Boarding pass attached. Please find it.

Incident:-
A) i had boarding pass through web-check-in.
B) departure time was 7:15, i was at the counter by 6:45 am. I need to collect the boarding pass with gate number. The soft copies doesn't print...

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As iam traveling from mumbai to raipur on flight 6e-324 from 14:25 pm to 16:25 pm o had reached airport at 1:15 due to crowd in airport they had shiffted me in largen line as i had told then iam going late pls get me in they had said no rules are rules everyone is equal ok then i had given my baggage and all that and thn when ima going dor boarding they said sir you arelate you cannot do boarding and i had tell him all the reasons thats itsnit...

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Address: Mumbai City, Maharashtra

I was travelling on flight number 6e 711 on 25th april 2018 from mumbai to goa. I had an excess baggage of 8 kgs for which i had to pay 2400. However the amount of rs 2400 has been debited twice from my hdfc account and after repeated calls and mails sent to the call centre, i have not received any positive revert. All required details provided via mail. Lyka alvares...

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Address: Indore, Madhya Pradesh

I was travelling from indore to bangalore. My flight was at 6:55 and i was there for the check-in at 6:00 that is exactly before 45 mins of the departure of flight but due to crowd during the check in i reached the check in counter at 6:20 and he told me go to other counter i cant take u in. When i went there i was told that we can't take your bag. I was of the opinion that no one was there to take care of my bag and i need my bag also with...

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Address: Guntur, Andhra Pradesh, 522001

Called mANY TIMEs...no response...same behaviour...picking up the call and telling bull ### excussess...indigo has an dirty and idiotic people as thier staff...

The day when the flight was delayed for 5 hrs they were very humble...the moment we quoted from there the showed their way of treating a customer...

I continuously called him but no response...i[censored] canât resolve it then confirm me I will leave my...

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Address: 382330

I travelled in 6E823 from AMD TO BLR on 27th April 2018. My PNR is I9IYMS. I had requested for WC with escort on 23rd of September 2017 but I had to wait for escort both the arrival and exit time. There was not any information for WC on check in counter.
I'm totally disappointed for this irresponsible service of indigo. I can't recommend for indigo in future...

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We were a family of four with two daughters one 7 and other a teenager. The ticketing boy at kolkata insisted to see them before making the tickets. Fine. We had to wait for almost an hour, with minimum seating arrangement at the boarding gate, we had to stand all the while. Some with kids and even patiens nobody bothered to see the inconvinience or even give any information as to what or why, though the staff were there and on mobile.br...

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Address: Krishnagiri, Tamil Nadu, 635109

On 28th april 2018 i had my flight from bangalore to kolkata. At that day during security checking the security lady open my camera bag. I told her it is a very costly camera. Still she open my camera bag zip. And i lost my canon eos 1500 charger and battery. I think they purposely took my camera charger and battery. Please help to find my camera charger and battery. It is very costly.
Subhalakshmi dutta...

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I have book the ticket thought goibibo app to indigo airlines departure date 24th may and due to some changes I have cancelled the ticket booked fresh ticket. Latter I have SMS saying that your refund amount is 3352. And I have paid 14500 when call customer they told me it's cancellation charge.they are refused to refund my amount... What the ###...for cancellations you will charge ###in 10000 from my account. Refund my money immediately...

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Address: 122010

Website: Naukri.com

I recieved an advertisement offer for job through naukri.com for ground staff designation at indigo airlines it was mentioned in the offer letter that a refundable amount of 9600 was to be paid and at the date of job interview the money will be refunded back !! Furtheron next day the person called me and said to deposit a sum of 29600 as i have been selected and interview formality is not required when i refused to pay him the requested amount...

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Address: Bareilly, Uttar Pradesh, 243202

My pnr number is ffulmq. I'm a frequent flyer of indigo. It's sad to see such poor service from indigo. I rescheduled my return flight on 8/4/18... I paid money also. The transaction status was successful and i could see the amount on indigo site also but my flight wasn't rescheduled. Recently when i called regarding this i was asked to pay more money. And now they say they haven't received the money... Then they say they will refund the...

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Dear team,

I booked ticket for my friend from my credit card on 28th april 2018, saturday, but ticket not came to my email, that email id i given, ticket status is confirmed and booking reference is sytpff, kindly let me know the reaseon for non issuance of ticket on time and resolve the issue, amount already debited from account

Kindly issue ticket on same...

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Hi,

My pnr is sgvnq and flight number is 6e 844 from kolkata to lucknow. They didn't allow me and my family to board flight despite being on time. I spoke to indigo concerned person however they said i am late. We fight half and hour and doors got close due to which we missed flight.

I didn't expect this from indigo. I want my refund back rs 8, 382.

Thanks,
Gunjan
Mb: [protected]...

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Address: Bangalore, Karnataka, 560076

My flight indigo, 6e-811 was at 5:15 from bangalore to raipur on 28th april 2018,
I reached airport at 4:10 am and they asked me to get into the queue when my number came they asked me to go for the self check-in, when i went their it was displaying that web check-in is closed, then again i asked one of the indigo member she told that go to the check-in counter when again i reached their she told that i am 5 min late i can not board...

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i lost my packing luggage because of your indigo staff plan to stolen my packet

delay in flight without any reason and information for 12 hrs-indigo 6e-2162

refused to let me board even though I reported on time

baggage charge

fake job offers

service

purposely denied me entry to aboard - felt frustrated, embarrassed, cheated

missing flight due to inappropriate staff

excess baggage amount charged twice

missed flight due to inappropriate airline staff behaviour

no response

wc with escorts

inconsiderate and inhospitality

I have lost my canon eos 1500d camera charger and battery during security checking.

high charges of cancelling the booking

fraud committed by a person claiming to be an hr executive

problem in rescheduling

ticket not issued

was not able to board flight being on time

not able to board flight

IndiGo Complaints & Reviews

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Complaints recently resolved by IndiGo customer care

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IndiGo reviews & complaints page 164

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