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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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Address: Thane, Maharashtra, 421503

Website: [email protected]

I was traveling with my family of 4 personal.
I have lost my baggage traveling from muscat to mumbai by indigo airlines on 10th may 2018 flight 6e 82.
Bag details - purple color /medium size /soft /wheels trolley bag.
Contains - clothes /food stuff /chocolate /candle/perfume /foot wear, etc. Approx weight - 17 kg.
U can call me on +91 [protected]....

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Hi,

We booked a flight for 4pm pnr: mjeu4u as we have our wedding reception at hyderabad on 10-may and the flight was keep on delayed till 7pm and we are late for our reception. We are really unhappy with the service we are not even intimated regarding the final delay.
Being a frequent indigo flyer i have never expected this from you’ll, i am very much disappointed....

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Address: Gurgaon, Haryana

Today while travelling from dehradun to bangalore flight number 6e912 the ground staff misbehaved with me due to luggage overweight. Earlier they said ok we will adjust it with ur cabin luggage later charged me 1500 rs for the same. Moreover the lady on duty told me that u are not allowed to carry big purse. Are they suppose to decide the size of our purses also. Really bad experience and rude beha iour of staff...

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Dear indigo team,
Today morning i travelled on your flight 6e-6918 against pnr gyliss.
However i got a rude shock when i collected my baggage at belt no 5 in kolkata. My bag was soaked with liquor and it was stinking like hell.
Someone's liquor bottle must have broken in cargo and unfortunately my bag must have soaked up the spilled liquor. Or else it may also be due to the. Negligence of your ground staff.
br...

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Address: Pune, Maharashtra, 411014

Respected sir, i am frqent flyer of indigo airlines line last 7 years. On 7th i booked 5 tickets from pune to delhi and back vide booking no.6e3571 a320 and 6e671 a320 ref j8btkl while booking one name is erroneously. Typed asjyoti krishnamurthy instead of vatsala krishnamurthy. The same is informed immediately to your office but your office denied to cooperate me and directed me to cancelled the ticket and again book the same. Sir i requested...

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Address: Bareilly, Uttar Pradesh, 243001

Dear sir/Mandan,
Myself Man singh, from Bareilly UP., My mobile Sony Z2 missed, during travelling or security checking in Indigo airline.
I was travelled with indigo airline on 1st May 2018, from Mangalore to Hydrabad, flight number was 6E 7142 and seat number 7F, departure time was 19:05 hrs.
And again same date, travelled with Indigo airline on 1st May 2018 from Hydrabad to Delhi, flight number was 6E 766 and seat...

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Yesterday 10:20 indigo from dubai, I was harassed and charged extra dhs, the indigo staff forced me to offboard for one kg of excess weight . Even after explaining that my checked in luggage was 23 kg, she forced me to wave my suit my laptop bag and Water bottle which I bought in duty free. This is the first time in my traveling carrier I was insulted in front of all the passengers. ONE OF THE WORST BEHAVIOR BY THE INDIGO STAFF. In no flight...

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Address: Pathanamthitta, Kerala, 689612

I have brought a lg led 43inch tv from sharjah to trivandrum on 16th april 2018. Now when i opened the tv, the screen is broken, what should we do. We took your flight so that our tv will be safe, but our tv is broken. Please make a solution for this issue. We expected a good service from indigo. We need a good replay for this issue, now we can use the tv unless the screen is changed. We are a bit sad about it....

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Address: 421201

This is to inform you that i, rajendra pisat was traveling from mumbai to bengaluru with a connectivity of indigo airlines from bengaluru to kochi.
There was a delay in landing from mumbai to bengaluru by indigo which makes delay in connecting flight to kochi. There was no information or escort available from indigo airlines to guide in a time of delay.

1. My family is travelling from mumbai in 6e 799 flight from mumbai...

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Address: 600005

1. Pnr-xbeghs (8 passengers) & pnr-uh8tuq (2 passengers) were denied to board 6e 298 flight from maa to cok on[protected] when we arrived at the gates by 6am. There was a delay in the security check for the ladies of this group but the boarding passes were given to all the passengers and when we arrived at the stipulated gate at 6 am we were denied entry.
2. Moreover we were charged for the next flight at the surcharge cost of rs.1000/-...

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Hello there,

This is to inform you that i, vijay saini was traveling from blr to delhi and with connectivity of indigo airlines from delhi to bdq.
There was a delay in landing from blr to delhi by indigo which makes delay in connecting flight to bdq. There was no information or escort available from indigo airlines to guide in a time of delay.
Opposite to that the indigo supervisor collected all tickets of passengers,...

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Address: 411060

Website: Indigo Airlines

We had booked our tickets from pune - bbsr - pune 3 months in advance to avail cheaper fares. Our forward journey was hassle free via hyderabad and we had sufficient time to board our connecting flight from hyd to bhubaneswar. However, our return journey was trouble some as we ended up travelling 12 hours to reach our destination and ended up paying extra fares.
We got a call 2-3 days before our scheduled departure from bhubaneswar...

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Address: 380004

My pnr number : tc91sc

Travel date : 7th may 2018

I am travelling from ahmedabad to kathmandu with one stop at delhi.

I checked with customer care and they have informed that i need to check out at delhi domestic and again check in at delhi international. It is not kissable for me to take the luggage and carry it. I have two small kids traveelling with me.

Need a urgent solution.br...

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Address: 411060

My checking luggage was damaged while travelling from bangalore to pune on 29th april 2018. The pnr of this journey is b9drhf.

I handed over my duffel bag, which was in perfect condition at bangalore indigo baggage drop counter. However when i picked up the bag from the belt at pune airport, i noticed one of the handles was missing. I immediately reported to the one of the ground staff who was on duty close to the belt. She...

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Indigo customer care point blank refused to refund the money for cancellation (Pnr: fd26kz) which has been necessitated due to sudden death of a close/blood relative, despite proof. High insensitive of them. All good airlines companies do that in such a case, if not as per (One sided) terms but on compassionate grounds. Seems indigo airlines doesn't have any compassion....

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I was travelling from mumbai to bangalore via hyderabad on 30 april 2018. I checked in three baggages from mumbai airport and was to get it in bangalore airport. But in bangalore, i received only 2 baggages and one was missing. When complained,
People from indigo baggage service assured that they'd track the missing baggage. But it's been 5 days now, they re unable to tell us whether it was loaded from mumbai or hyderabad to bangalore.br...

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Address: 122002

Website: consumer complaints forum

Dear sir,

With deep regret ian writing this mail to you as till date i have never come to you though i fly frequently by your career from chennai to guwahati/ mumbai - guwahati and each time as a corporate client invariably use your direct flight. Brief history on my flight history would clear my frequent flier status in indigo airlines.

In most of these travels i did have some issues on my checked in luggage...

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Address: Krishna, Andhra Pradesh, 520001

Indigo airlines hr rashivaliya mam asking for interview 2500rs after they are said u r selected in indogo airlines ticketing executive officer in vijayawada airport. I asked joining letter they are you have to verify profile for 6000. After that prm charges 13000. Afterthat salary account they collected 28500. After they are asking 23500 for medical charges. They provide conformation letter with ayush malhotra....

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Address: 560076

Website: www.goindigo.in

Hi, i have been over charged heavily. The ticket kg8u7a (Del - blr for 12th may) i booked yesterday 03rd may only when for all indigo flights it was showing fare as rs 8407 or above. So i went ahead and booked it as travel date was nearing. Now today all of a sudden prices for all the flights for same date and timings is showing around rs 6000 now a drastic difference of per ticket 2000. I have been forced to pay more than 4000 extra. This...

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Website: www.goindigo.in

My indigo flight from ranchi to delhi got delayed by 3.5 hours on may 2nd due to which i was unable to get my air india flight to canada on time and thus was refused boarding by them. They said it was indigo’s fault and they have to assist me. Indigo staffs said they cannot do anything in this case. They can just give delay certificate. What will i do with the delay certificate when the entire world already knew that flights were getting...

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