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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: Jaipur, Rajasthan, 302012

I booked my ticket from jaipur to bangalore on 8 may. I reached airport at the right time but flight was delayed. I waited there for 1 hour and asked indigo staff about the flight. He said me to wait at. Gate no 2. I waited there but when i asked to other staff member, he said that you missed your flight. I paid 6000 for that flight but again they demanded extra 8000 for another flight of next day.
I want to add one more thing when...

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Address: Ranga Reddy, Andhra Pradesh, 500049

Website: www.consumercomplaints.in/new_complaint

Hello team,

It was really a terrible experience when boarding pass for flight 6e 6211 from hyd to vskp on 7th may was closed before 50mins.. It was really sad that an airlines which has good customer base is resorting to activities.. When they closed the booking without prior information to customer who booked tickets... At least an alternate arrangement was not provided in next flight if they have vacancy... I know the flight...

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Address: Mumbai City, Maharashtra, 400055

Website: goindigo.in

This is with respect to my boarding experience on 30/04/2017 Flight 6E-174 departure time 04:20PM, PNR - WCK3TJ

Facts of the case:

1. I had done Web check-in at 3:10PM while travelling to airport. I got seat no 24E through email from [protected]@goindigo.in at 03:13PM.
2. I reached airport at 3:30PM
3. I asked an Indigo assistant about my flight, he told me to join the queue for the luggage...

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Address: New Delhi, Delhi

Good morning, I am Prabhu Daniel last month i have attend the telephonic interview from goindigo and i have selected they gave me a joining date on may 15, but now i dont get any updates from your side so Plz take necessary step. Plz reply as soon as possible. I have paid 24, 500 as documentation fees and medical, thy sent me a joining date and id card also so Waiting fot it. Kindly take necessary steps to solve my issues....

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Address: Gurgaon, Haryana, 122 002

Website: [email protected],

Hi I traveled with Indigo airlines on May 2nd My flight was from goa to delhi at 6:20 PM and I was there at the Goa airport at 5:30 but there was no on on the baggage x-ray and then a lady came and said in 5 minutes the counter is closed so you cant board and then she went on contacting some one and said you can go and take the boarding pass and when we rushed after she wasted around 5 minutes there was not even a single person on the indigo...

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Address: 221002

Sir/madam,
Today my wife and my two had flight (Pnr bczg3t) from vns to hyd from indigo flight at 18.50 from vns and all of them entered into airport before time but due to some technical error their system not function specially luggage ramp over 15 minute after that they said they cannot issue boarding pass for same flight also will not refund or reschedule your journey. I have lost rs 8000 because of their fault. Please raise the...

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Address: Bangalore, Karnataka, 560103

Website: www.goindigo.in

I was schedule to boardIndiGo Flight 6228 - PNR# XHHUYK on April 30th 6:55 AM from Bangalore to New Delhi. I was at the check in counter on time and got my boarding pass. After crossing the security, I was few mins (max 5 mins) late - it was 6:35 AM and there was no one at Gate 20 in BLR Intl airport. There was one ground staff named Ms Shweta who didn't even bother to look at our boarding pass and said can't help. We were asked to meet one...

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Address: Kannur, Kerala, 670307

Website: goindigo.in

On 28 april 2017 i was traveling from mumbai chatrapati shivaji airport to calicut. My 11 year old son vomitted and i had to take him to the ladies toilet. I was washing my hands suddenly an indigo staff commanded my son to stand outside or else the crew may complain about it. But at the same time many of the crew also entered before her and had no problem with my son.
I want to ask the indigo authorities if i can use the gents toilet...

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Address: Patna, Bihar, 560036

Website: www.goindigo.in

Hi,

This is in concern with the flight I missed from patna to Bangalore PNR:BHGJME which was scheduled to leave at 18.35 on 30th april 2017.

My concern is I was not in a state to reach 45 min before departure to collect the boarding pass. So the first thing I did is informed it to customer care and they said they will try there best to get me with 10 min delay if possible but important thing was, situation was...

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Address: 91

Website: INDIGO.IN

I am a regular customer of your airlines. On 30th april while i was about to land at kolkatta airport suddenly the flight could not landed due to bad weather as reported by the crew. But all of a sudden the flight became trembled like out of control and i along with all the passengers and some of your crew members suffered lots of pain which was repeatedly occurred several times and flight could not land for 2 hours. My blood pressure became...

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Address: Ernakulam, Kerala, 682035

Website: Www.goindigo.in

We boarded the Indigo flight no. 6E 67 from Kochi to Dubai on the 21st of April 2017 and realized that the seats were near to impossible to travel on. They were as hard as a plank and since it was a four hour flight and my health conditions were not very favourable I was easily put to unsealed on the flight. Then and there I had decided that I would register a complaint, but then decided to wait until my return flight on 6E072 back to Kochi...

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Address: North Goa, Goa

Website: www.indigo.in

Dear sir

My wife was travelling from Lucknow to goa.Her flight was scheduled at 8:40 am but left delayed at 9:30am.
Later her connecting flight was from Delhi at 11:55 am but the status was showing 10 min. late . After waiting for long at 11: 55 am whwn my wife went to the counter to ask for when the flight will come, the told the flight has already left.
One of the indigo staff member a sardarji he told her that...

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Address: Kolkata, West Bengal, 700052

Website: www.goindigo.in

I was traveling from Kolkata to Chennai on IndiGo flight 6E534 on 1st May 2017. The departure time of the flight was 18.20 and i reached at 17.40. Still i was not allowed to board the flight which was very disappointing. Also i had to pay extra charge for the same which is rs 7005.

This was a very disappointing experience for me and I need my amount to be refunded....

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Address: Bangalore, Karnataka, 560300

It is a matter of surprise and distress that one of the largest operator in India made it's passengers suffer like hell when we had a baby along with us. Never in our dreams had we imagined that we will not receive any form of cooperation and support from the Indigo staff associate, neither, from the airlines. on 19.04.17.

I was to take the flight no: 6E 485, PNR: B827HS, from Bangalore to Ranchi with my sister and her very...

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I, naveen dabas booked a round trip delhi mumbai on[protected]

1. Date of travel:[protected] with pnr v6r68y

2. Date of travel:[protected] with pnr chw7me.

While ticket booking i booked my ticket with name naveen dabas but in my govt. Id my name is naveen
Kumar. So, i called to your helpline 2 times regarding change of surname but they denied to change and told me to cancel your ticket...

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Sir,
I mr. Sujit kumar nayak serving in itc infotech having booking reference no.- l7mcjv dated 31 mar 2017. I have been made my trip from hyderabad to bhubaneswar on 01 apr 2017 by indigo airways. I have lost my boarding pass. The same boarding pass is urgently required for my official use.
Therefore you are requested to send the duplicate one on my under mentioned e-mail ; -

[protected]@gmail.com...

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Address: 560077

My dad missed the flight 6E 713 PNR number A9P1VM on 25th April 5:00 Am because of inefficiency of your employees at Bengaluru Intl airport. He was told to take next
Flight on the same day, and he was told that he will get refund of the ticket charge which he missed flight of. The fare of that tickets was around 3600. As my dad was told that he has to do nothing for refund, that amount will be credited to bank account from where the...

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Address: Khordha, Odisha, 751015

Website: indigo.in

Dear Sir,

I am Kedarnath Naik from Bhubaneswar. I want to share my plight while travelling from Bhubaneswar to Mumbai on 23 April 2017 through Indigo 6E 631 (PNR-06L8SL) for your immediate interference, failing which I will be forced to take further actions to claim my legitimate demand. My itinerary is provided.

I called up your customer care guys and enquired if I could get any luggage relaxation as I was...

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Address: New Delhi, Delhi, 110019

Website: www.goindigo.in

Dear Indigo concern,

Please note that i booked a ticket on 27/3/2017 from New Delhi to BBS through flight no 6E 887, PNR No- H8DDJS, seat no 26E-30 and 26F-31.

At the time of departure, your security Sup Mr Subrato came to me and said you are medically unfit to travel. Hence you are requested to get down from the flight and your total amount would be refunded by Indigo within 7-8 days.

They have...

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Address: Kolkata, West Bengal, 700029

Website: [email protected]

Ref my application dt 26/4/17 submitted to terminal manager guwahati air port.
my ticket ref 6e588 booking ref ac354d & uivtte dt 26/4/17
i was check in airport at about 01:20 pm then did my security check luggage. security check personnel informed you r right in time you can have now go for boarding pass. it was very rush at boarding pass area any how i submitted papers while preparing the counter lady all of sudden denied...

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