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Last updated Oct 30, 2024
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R
rajesh pv
from Mumbai, Maharashtra
Apr 10, 2015
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refund amount of non booking ticket

Address: Hyderabad, Andhra Pradesh

Sir/Madam On 06 Apr 2015 I had booked a ticket from Bangalore(8.20 am) to Hyderabad(9.25am) for 19 Apr15 for the flight 6E 356. After making payment, an amt of Rs 1824/- had been deducted from my account while paying through netbanking. 06-Apr[protected]Apr-2015) TO TRANSFER INB Indigo Airlines INDIGO_AIR Payments CSBI[protected]IG00VMFKM4 TRANSFER TO[protected] 1, 824.00 But ticket was not booked. When I called to your customer...
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A
anitakuldip
from Patna, Bihar
Apr 10, 2015
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refund on non booking completion due to system error

Address: Patna, Bihar

I was booking tickets for me and my daughter(KULDIP BISHT& MANSI BISHT) on line for air travel from patna to delhi. The flight no. was 6E 493 of Indigo airline on 30 Apr 15 . I continue completing booking steps upto transfer of Rs 4380 via net banking bearing reference no.CSBI[protected]G00VZPFI1 to transfer ID[protected]. but sooner I finished transfer due to some system error I could not complete booking process and could not get...
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A
Aaishwarya Mathur
from Malegaon, Maharashtra
Apr 9, 2015
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Flight missed due to issues in checkin

Address: Mumbai City, Maharashtra

I, basically from jaipur, working in pune.. was informed late night at 1 am dat my grandfather has expired. I was eager to reach home and the nearest available flight was from mumbai.. I rushed to mumbai and covered the distance within 2.5 hours to catch the nearest flight to jaipur.. tried to do web checkin on the way but could not do so due to server errors.. I called customer care and the person told me he has informed at the airport that...
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A
Adina Goerke
from Bengaluru, Karnataka
Apr 8, 2015
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Forgotten passport

Address: Bangalore, Karnataka

I took a flight on Saturday, the 4th of April from Mumbai to Bangalore and forgot my passport in the front pocket of the seat. I called up Indigo within two hours of landing and was promised somebody will look for it immediately. I told them all details including seat number so it shouldn't have been an issue to find it. Later I even found out that the plane stood still at the airport for the entire night. However, today is Wednesday and...
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A
anoop70
from Bengaluru, Karnataka
Apr 8, 2015
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Flight missed due to issues at the check in counter

Address: Bangalore, Karnataka

Hello, I had booked a ticket for BLR-->COK flight, indigo airlines, scheduled on 29th march, sunday. The flight was at 8:45 am.I reached bit late around 8:15 am due to traffic jam and the person at the check in counter for indigo dealt with me in a weird manner and didnt let me check in.please find below the flight details. MakeMyTrip Booking ID -NF[protected] First thing i got late because of things beyond my control and since...
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T
tpoul
from Guwahati, Assam
Apr 7, 2015
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NON RECEIPT OF ANY DETAILS ABOUT MY BOOKING

Address: Kamrup Metropolitan, Assam

Dear sir/madam I MR. TINKU PAUL BOOKED FOUR TICKETS FROM GUWAHATI TO KOLKATA DOJ 05.07.15 BEARING NAME 1.MR.SANJAY ROY(M) 2.MRS. JAYA ROY(F) 3. MR. TINKU PAUL(M) 4. MS. PRIYANKA ROY(F) MY AXIS BANK ACCOUNT HAS BEEN DEBITED RS.7284.00. BUT I HAVE NOT RECEIVED ANY MAIL OR SMS RELATED TO MY BOOKING. PLZ DO THE NEEDFUL. REGARDS TINKU PAUL [protected]...
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U
usha.k
from Bengaluru, Karnataka
Apr 6, 2015
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questionable credibility

Address: Bangalore, Karnataka

>Hi, This is Rishi Anupam along with my wife Usha Khurana was supposed to board flight at 3:15 today from delhi to bangalore. We had some extra luggage which was not considered ok without payment. I call to my brother & returned few extra luggage to him. It took time thus we missed our flight. We pleaded to staffsvto board the flight. But we were not allowed. All were in non cooperativearative mood & lots of fuss was created unnecessarily....
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R
razdan.sushant
from Delhi, Delhi
Apr 5, 2015
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FLIGHT BOARDING ANT ALLOWED AND EXCESS FARE CHARGED ALONG WITH MENTAL AGONY

Address: Bangalore, Karnataka

DEAR SIR/MADAM I AM SORRY TO BRING TO YOUR KIND NOTICE THAT TODAY I.E 5 APRIL 2015, I HAD TO FLY IN DISTRESS TO JAMMU FROM BANGALORE AND I HAD BOOKED YOUR FLIGHT NO.6E-118 VIDE PNR NO. R7PD7Z . THE FLIGHT WAS TO SCHEDULED TO FLY FROM BANGLORE TO DELHI & CONNECTING FLIGHT FROM DELHI TO JAMMU FOR WHICH I WAS CHARGED AN EXORBITANT PRICE OF RS 11549/- I HAD REACHED THE COUNTERS IN BANGALORE ON TIME AND THE BOARDING PASS WAS ALSO ISSUED...
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A
asolanki1
from Gurgaon, Haryana
Apr 4, 2015
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Baggage

Address: Mumbai City, Maharashtra

First Time in my life and my more than 25 yrs of travel all over the world including Indian domestic sectors I was asked by only your airline to weigh my standard Laptop bag. When I refused to do so. Your check-in desk supervisor and manager made me to pay for 8 kgs of my handbaggage additonal Rs 2000. I think you have lost me as customer of your self acclaimed leading domestic and international Indian Airlines. How can you claim to be better...
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K
KKMALLIK
Apr 4, 2015
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Refund against cancelled Air-ticket

Address: Kolkata, West Bengal

I have cancelled the ticket having PNR J5CFSS for my friend Saibal basu at Chennai Airport in Indigo counter for return Journey from Bangalore to Calcutta dtd. 20/03/2015. This is because Mr. Basu could not come due to some unavoidable circumstances. Till date I have not received the amount Rs.5829.00 (mentioned by Indigo official at Chennai Airport). The Air ticket was booked through Make my Trip having Booking ID: NF[protected]; booking...
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G
gpluvgp
from Chennai, Tamil Nadu
Apr 4, 2015
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Difference in Refund Amount

Address: Chennai, Tamil Nadu

Dear Concerned, I had booked Indigo on 7th April 2015 from HYD to MAA... Due to change in the flight schedule (preponed) PNR No D75UXM, I had to cancel the booking. Under various options of reasons of cancellation, I had chosen the reason as the above mentioned one & the refund amount was shown around 3750... Now it is displayed as 370... I need a clarification on the same. Pls understand because of rescheduling I had to cancel...
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S
SKY040786
from Chennai, Tamil Nadu
Apr 4, 2015
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Refund of payment done

Address: Kolkata, West Bengal

Dear Sir, I have booked a flight against PNR - JC1Z4K from Bangalore to Kolkata but I have changed my flight details i.e. from Bangalore to Delhi. I have made payment thrice but still the payment is showing pending. I have made the payment via net banking from Kotak Mahindra Bank Below are the transaction details: on 30-Mar-2015 - PG-[protected] for Rs 681 on 30-Mar-2015 - PG-[protected] for Rs 681 on 04-Apr-2015 - PG-[protected]...
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U
Ummen Sabu
from Hyderabad, Telangana
Apr 3, 2015
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No confirmation regarding ticket, but money debited to Indigo account

Address: Ahmedabad, Gujarat

Payment has been debited from account for booking, but no conformation from Indigo. Payment ref : CSBI[protected]IG00UXXIL4 TRANSFER TO[protected] Date of booking - 2nd April 15 Cancelled IndiGo Itinerary - V9GDFW No response to mails Call centre is only playing music...
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V
Vishalhyd86
from Noida, Uttar Pradesh
Apr 3, 2015
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Undisclosed flying policy to cheat the customers

Address: Hyderabad, Andhra Pradesh

Dear Sir I and my wife booked our flight with Indigo on Mar. 21, 2015 to fly on Mar 22, 2015 using ibibo.com with Booking ID: N6ET6TNJP. My wife is expecting and after booking the flight I called Indigo customer care to check whether I can carry meal along with my wife as she is expecting. That time customer service officer informed me that I can't fly as my wife is expecting and I have to cancel the flight. I checked the terms and conditions...
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B
Bishnu Kumar
from Bengaluru, Karnataka
Apr 2, 2015
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ROBBERY AND CHEATING

Address: Bangalore, Karnataka

Our flight timing was 8.45AM and we reached on time and we were standing in the que. However, after some time, we were not allowed to check in by the indigo staff (Rashmi) to board. She said that we are late by 20 minutes. However, the fact was that they sold the ticket to other customers who missed their other fight to make money. And after some time they allotted us in different flight by charging 8K. This is the way Indigo is cheating...
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A
atina
from Hyderabad, Telangana
Mar 31, 2015
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lock broke open

Address: Hyderabad, Andhra Pradesh

i travelled on 27 th along with my daughter from hyderabad to new delhi .My flight no.was 6E346 and seat no.16D and 16 E.Iam sorry to inform u that my suitcase lock was broke open and item worth rs. appro 9500 were stolen from the suitcase.i had very bad experience.Irequest you to take action against the persons involved i9n this theft6 and refund the amount to me at the eareliest. anita pandey [protected]...
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E
eventualyus
from Chandigarh, Chandigarh
Mar 30, 2015
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incorrect refund

Address: Chandigarh, Chandigarh

Hi, I am made a purchase through make my trip for an indigo flight-6E-244 E-ticket no. Q7RTGZ flying Delhi to Jaipur on 13th Jan 2015 Booking ID - NF[protected] 'flight was for my client who was meant to fly on 23rd Jan 2015 however due to poor weather conditions all flights between Delhi and Jaipur were cancelled and my client was never able to fly so I cancelled the ticket and requested for refund but to my surprise I received...
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S
sree77
from Mandya, Karnataka
Mar 27, 2015
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while changing booking date the booking cancelled

PNR .T95SQJ.i had booked on indigo 30 apr kochi bom.since i wanted to change i Went to indigo site manage booking .while trying to change to my surprice i got message my booking is cancelled and a refund balance of 1100 will be debited to my debit card after deducting 1500 xlation charges.what thw hwll is hapening with indigo.this is cheating wen i did not press the cancellation.i Had to bOok another ticket paying 5000 .this is day light...
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K
krishped1
from Kolkata, West Bengal
Mar 26, 2015
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extra baggagenot booked money debited

Address: Bangalore, Karnataka

I booked an indigo flight from ranchi to bangalore.Flight was on28 th march 2015 ( ticket no. G8RG2T, Flight 6e 347) . I wanted to avail extra 30 kg baggage slab with extra 3750 rs. I made a transaction on 23 march 2015, money 3850 rs had been debited but due to indigo website problem nothing is booked. My bank transaction details : BSBI[protected]IG00TUEPJ5 TRANSFER TO[protected]. . I talked with indigo customer care too and they also...
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D
divya_h
from Siwan, Bihar
Mar 25, 2015
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Failed Transaction And Refund of Money

Address: Sundargarh, Odisha

I had booked ticket from Bhubaneswar to Hyderabad. I did the payment from net backing and the money was debited. But then it showed some error. Now when I login to my Indigo Airlines Account I find my booking was not successful although the payment was. I want my entire money to be refunded....
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