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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 259

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Address: Pune, Maharashtra

I travelled on 2nd march by your Indigo flight from Pune to Bangalore (6E 409) and from Bangalore to vizag via (6E 491). I had one checked in baggage at Pune airport which they promised will be del8vered directly to vizag. To my surprise when I got down at vizag and checked for my baggage it was not there. Your person on duty called someone and informed me that your bag is at bangalore and will be delivered by next flight. He also...

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Address: New Delhi, Delhi

My name in Akash Sharma, was returning from Chennal from a official tour. I work in Ericsson India Global Services. I am very upset and hopeless with Indigo. I am not sure what was more bad, it was my damaged luggage or cruel Customer care staff. I feel i could bear the luggage damage but not the insensitivity and insult by the Customer care staff. She threaded me, cursed me, shouted like hell. Customer care in air carriers are going worse...

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Address: Kolkata, West Bengal

I am a frequent flyer of Indigo and am very much impressed by your on-time flight arrivals.But, that was until yesterday. The incident shook me and showed me other side of Indigo service. Please follow the details below. PNR: JCYCHK Flight: Bangkok to Calcutta (6E-076) Date: 19th Feb, 2015. Incident 1: Megha (crew member) spilled water on me while serving to someone on the other seat. I asked her politely, please be cautious....

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Address: Coimbatore, Tamil Nadu

mr kasi in indigo cargo coimbatore (tamil nadu)he was mis behave to the all agents he said i don't want any load he think that he was owner of indigo airlines today he said u did any complaints to my gm otherwise any body i don"t care anybody he is mobile no.[protected]...

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Even after numerous phone calls and innumerable emails, Indigo airlines has not refunded the amount against a canceled PNR FYM1UQ. The Refund transaction ID BMBK[protected] given by the phone and email support are also different! I want the airlines to compensate me for the amount of time, energy and money that made me spend trying to get my money back!...

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Address: Hyderabad, Andhra Pradesh

I am a frequent flyer of Indigo and have been travelling with Indigo for all these years. I am working in Hyderbad for Microsoft and took a flight to Delhi. At the check in counter, my luggage was weighed and was well within the limits and was asked to proceed for the security check. Suddenly, a guy walks up and asks me to go back to check in counter as I had a hand bag and a laptop bag. They weighed again my laptop bag alongwith handbag...

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Address: Bangalore, Karnataka

Recently I had one of the worst experiences with #goindigo. Not that I had any pleasant experiences before, as a mother, mostly traveling alone with her child. You have given me the most uncomfortable seats, flanked by two gentlemen inspite of telling you that I am still feeding my kid; I have always lifted my luggage onto the belt with an infant in my hand; never been given any special assistance despite the fact that we "pay" for an infant...

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My name is VINOD AGRAWAL . I was travailing along my wife Smt. Rashmi Agrawal from MUMBAI to DELHI by flight NO 6E 168 on 2o th Feb. We both are senior Citizens. There heavy rush on all booking counters. We saw one counter which was free. We went to that counter and requested to help us and book us . The name of counter was AJILYA. She not only helped us, but also loaded our baggage on the belt. Her treatment to us was marvelous and...

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Address: Bangalore, Karnataka

Hi, This is regarding Booking ref:E9VWUD, I booked by paying a round trip fare of Rs. 23, 182 for my wife and 3 yr old kid travelling to Bangalore from Kolkata on 28th Jan, 2015 and returning back to Kolkata on 15th March'2015. But due to emergency, when I inquired about changing the return flight to 9th March, I was told that earlier booking is non-refundable and for new changed flight booking schedule on 9th March'2015, I have to pay...

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Address: New Delhi, Delhi

This is regard to your PNR M6IFRP booking which i had made through a travel company. In all my travel stints with Indigo and other airlines, we get a clear message from the airline about the travel schedule a day before. In this case this was not received. In addition, due to other pre-occupation, i missed the itinerary and hence could not take today's morning flight. I had been desperately seeking to speak to your team through the...

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Address: Kamrup Metropolitan, Assam

sir i m a defence personnel going through lot of travels in a year.50% fare concession was a great help n gesture.but unfortunately it is reduced to 25% which forced me to book a ticket much a cheaper price in air india...i was a frequent flyer who had to change airlines because of new buisness ideas you adopted...hope you understand success remains intact if the base remains right which you were following...good luck...

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Address: Mumbai City, Maharashtra

Dear Sir, Utter harrasment has been caused my wife and son infant travelling in your flight .Firs the flight was delayed by one hr then /birth certificate asked for infant /then charged Rs 9000 for Infant child travelling./Flight was to take off at 1.45 but delayed .Very bad experience /Worst ever flight operators seen. Why dont alert message is issued urging the passengers to carry a birth certicate to all the infants/child boarding...

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Address: Bangalore, Karnataka

I was booked on Indigo on 18 th feb 2015 Bangalore to Mumbai 8.30am. When I reached the airport we were to.d flight was delayed then at 9am we were told halfway through boarding that runway is closed for aeroshow.the airlines and airport knew the aero show was scheduled in Bangalore and the timings in advance. Why did they take bookings for that time period.they cancelled my tickets and left me stranded. I was travelling for an urgent business...

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Address: Mumbai City, Maharashtra

Hi,

This is regarding Mumbai-Ahmedabad Flight '6E - 213' on 14 Feb at 7.45 AM. I have another Spice jet flight that landed on Mumbai airport at 7 AM. The baggage line takes 15 minutes and I reported to the Indigo counter at 7.15 AM. They have refused and were rude by saying Not Possible statement to me. My whole day was ruined, I need to attend my friends marriage on the same day and its not possible for everyone...

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Address: New Delhi, Delhi

Sir, I am alankrit bajpai a law student from Raipur. I was traveling from Lucknow to raipur On 17 feb 2015I had a connecting flight which stopped in delhi. I arraived at delhi by flight no. 6E-309 from lucknow to delhi at 4:00 pm. Then my next flight was at 5:40 no. 6E-485 from Delhi to raipur. I had the boarding pass but because of some medical issues i was a bit late to go at my gate number 18. I received no call or any announcement...

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Address: Nagpur, Maharashtra

Dear Sir, I am Senior Manger In Hindustan Unilever & I am a frequent flier of Indigo air lines, on 12th Feb, my flight no 6E403 was from Mumbai to Nagpur, I got the boarding pass in which, boarding gate no 9 was mentioned so I was sit in front of gate no 9, other passengers of same flights were also sit there, I had also confirmed to your ground staff about the departure time & also gate no, she told me that you will get boarding...

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Address: Hyderabad, Andhra Pradesh

IN-HUMAN AND INDESCENT ATTIDUE OF INDIGO STAFFER Kind attention, Management, Indigo Airlines: Dear sir/madam, We are Sorry To Bring To Your Kind Notice That On 14th Feb 2015 Total 7 Of My Team Had To Go To Bombay(Mumbai) And we Booked Your Flight No.6E 319. Vide Pnr No. Ny3Rqt. We Had Reached The Counters At 4.50 Am And Boarding Pass Was Issued before 5:10 AM, After Getting to the Security Check Where Due...

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Address: Mumbai City, Maharashtra

To the concerned authority, My name is vijay anand. Today i boarded Indigo flight from mumbai to chennai. At the Indigo ticket counter at mumbai i faced a problem . Actually i was travelling with my parents who were senior citizens. The lady who servicing at the ticket counter did not know how to behave with the passengers. She told me that I was carrying 11 kg hand luggage which is not allowed. so i discarded some of my things . While...

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Address: Mumbai City, Maharashtra

Hi, My name is vijay anand. Today i boarded Indigo flight from mumbai to chennai. At the Indigo ticket counter at mumbai i faced a problem . Actually i was travelling with my parents who were senior citizens. The lady who servicing at the ticket counter did not know how to behave with the passengers. She told me that I was carrying 11 kg hand luggage which is not allowed. so i discarded some of my things . While removing some of the...

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Address: Hyderabad, Andhra Pradesh

Dear Indigo Team, I Am Sorry To Bring To Your Kind Notice That On 14th Feb 2015 Total 7 Of My Team Had To Go To Bombay(Mumbai) And we Booked Your Flight No.6E 319. Vide Pnr No. Ny3Rqt. We Had Reached The Counters At 4.50 Am And Boarding Pass Was Issued before 5:10 AM, After Getting Security Check Where Due To Huge Rush And Long Line We Could Able To Manage And Rush To Board Flight By 5:30 Am, Whose Dep Date And Time...

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