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Last updated Oct 30, 2024
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K
kabu
from Udalguri, Assam
Jun 20, 2015
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MISSING/ LEFT THE FLIGHT EVEN AFTER HAVING BOARDING PASS

Dear Sir, I undersigned have been enjoying your esteem flight service for my official visit to Thuruvananthapuram, Cochin, Hyderabad, Delhi, Kolkata, since 2007 and also i am quite delightful your nice/co-operative services. But it was very shock and annoyed me, when your Flight bearing No. 6E 205 ( Way to Kolkata ) left/miss me in DELHI Air Port at 9.55 AM on 29th April 2015, even after I am having the Boarding Pass of the Same Flight...
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S
S K GUPTA 1151
from Bankura, West Bengal
Jun 19, 2015
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BOARDING

Address: Gurgaon, Haryana

iT IS OBSERVED THAT THE AIRLINE (goindigo) HAS BEEN ALLOTTING SEAT WHICH IS ALWAYS A MIDDLE SEAT IRRESPECTIVE OF SEQUENCE NUMBER AT ITE OWN AND ISSUING BOARDING PASS WITHOUT MY CONSENT AND WHENEVER REQUESTED AT AIRPORT THE GROUND STAFF NEVER COOPERATE RATHER ASK MONEY FOR ANY KIND OF CHANGE, TODAY IT IS FIFTH TIME YOU HAVE ISSUED A SEAT NO 14E AGAINST SEQUENCE NO 13 I KNOW AT AIRPORT I WILL BE ASKED COUGH UP MONEY FOR A CHANGE. PLS NOTE...
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M
mondalr
from Mumbai, Maharashtra
Jun 18, 2015
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Flight missed due to non cooperation from indigo service provider

Address: Mumbai City, Maharashtra

I booked following ticket to fly to mumbai for treatment of my mother to mumbai. Date Time From To Flight No. Terminal Airline PNR No 12JUN 06:00 KOLKATA MUMBAI 6E318 INDIGO K7D2GM It cost Rs-15117/- I missed that flight as I had not given any booking pass as I reported 30 mins not 45 mins prior departure. That day following events taken place which are as follows Scene 1:At 0515 hrs:I rushed to the counter for boarding pass and informed...
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K
kiranlehar
from Delhi, Delhi
Jun 18, 2015
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Refund of cancelled tickets not justified

I had booked the tickets on 16.4.2015 for mumbai to delhi and back. My PNR No is SCQUSN AND FLIGHT NO 6E-178.Due to some unavoidable reasons i cancelled the tickets on 17.5.2015.I got refund of only 1792.it was credited in my account.Next day i enquired with the toll free no[protected] about the issue they said that i had booked as no refund ticket. Just tell me will somebody will opt for such an option.then i had asked for the breakup...
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A
asmongia
from Gurgaon, Haryana
Jun 18, 2015
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Failed Transaction.. Money not refunded after 6 days.

Address: Jaipur, Rajasthan

Sir, I have booked flight ticket from Ahmedabad to Mumbai for one person and payment made through my net banking account with SBBJ on 12.06.2015 with transaction id DSBJ[protected]IG0AECLXV7 TRANSFER TO [protected] INTERNET BANKING TRANS. But, I have neither got my ticket booked nor got my money back in my account till 18.06.2015. I want to know how long I have to wait for my money to be credited back in my account....
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M
man_ish
from Bengaluru, Karnataka
Jun 17, 2015
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theft in Check In Baggage

Address: Bangalore, Karnataka

Passenger name: Manish Agarwal. PNR K5ZVPF, DOJ: 9 June 15, Origin: Bangalore Dest: Bhubaneshwar. I was carrying a gold chain in my check in baggage which was stolen by cutting my check in baggage by IndiGo luggage handlers. We have gone ahead and complaint against the airline to their customer care and also to Airport Inspector. Airline have not given any solution. Also seeing the CCTV footage, there is no tapes for the Check In Baggage...
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J
javid khanday
from Mumbai, Maharashtra
Jun 17, 2015
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payment refund

I have book ticket from Jaipur to Srinagar on 27 July 15 at 15june 11:43 sum of Rs= 2203/=but my payment is done and I have not any electronic mail not any mob no message plz refund my payment is same account NAME.JAVID .KHANDAY Email address .[protected]@gmail.com Mob no. [protected] DT of journey. 27 July 2015 Booking date.15 Jun 2015 Booking time: 11:43 Reference no. DSBI[protected]IGOAENWCLO...
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S
Shuchi01
from Mumbai, Maharashtra
Jun 17, 2015
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No final boarding call made

Address: Chandigarh, Punjab

This is to highlight that I was travelling from Chandigarh to Mumbai from Indigo flight and had a pathetic experience. There was no final boarding call made and no effort was made to locate the people even they had already done the boarding and had also taken the boarding pass. It was no where mentioned that it would operate as Mumbai and Chennai flight on the ticket. This lead to mussing a flight. The Airport is not that big that the person...
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N
NiveditaSharma
from Mumbai, Maharashtra
Jun 17, 2015
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Negligence & poor handling of Luggage

Address: New Delhi, Delhi

Flight Details --- 17th June, Flight No.6E 494 - Delhi to Ranchi, Morning 6:45 AM flight. This is to inform you about the inconvenience caused by negligence and ignorance done by your staff and named it as passengers fault at departing airport, Delhi ( as late c/in). I checked in the airpot 1hr.prior to the departure time & got my boarding pass by 6:10 with baggage drop.On security check-in line, it took 20 mints & when announced by staff...
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S
sajeedacl
from Delhi, Delhi
Jun 17, 2015
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Dry food Packets looted from My Check in Baggage

I am travelled in Indigo Airline 6E 176 on 16th June 2015 from Trivandrum to Delhi . My Pnr number was B377SY. after arrival at Delhi i have collected my Check in baggage from belt no 4 of arrival hall. from my baggage two dry food packets are looted some body. This packets contain home made AVAL (South indian food item prepared with rice). Food is packed in two polythene packets and this two packets are kept in anothe polythene cover. This...
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Dr naik
from Jangaon, Telangana
Jun 13, 2015
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dissatisfied by indigo policy

Address: Hyderabad, Andhra Pradesh

We have booked 4 tickets from Hyderabad to Ahmedabad on flight no. 372 with PNR L5C9SF Which was scheduled for departure at 6:05am. It was raining heavily and long queue at all the counters. Though we reached the counter by 5:15 we were denied check in and no consideration even after repeated requests. I have to reschedule my flight again via Bombay which incurred extra 25000 rs and loss of valuable time which made us very upset causing...
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S
suna@@
from Jaipur, Rajasthan
Jun 13, 2015
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luggage bag damage

Address: New Delhi, Delhi

I travelled by Indigo flight number 6 E 688 delhi to Jaipur on 13 June 2015 . while check in n luggage submission my bag was completely perfect. While collecting it during check out I noticed It was torn there was a hole in one side. I told the Available Staff at Jaipur airport regarding this to which I got the reply that next time if you travel this will not happen n they can't do anything. I am seriously disappointed n would never suggest...
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S
Suman Biswal
from Kolkata, West Bengal
Jun 13, 2015
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misbehavior in Bhubaneswar indigo ticket counter

Address: Khordha, Odisha

counter for my payment around 7.30pm. a indigo lady staff named Anisha was there. she was busy with her mobile nd having cheat chat with other staff in between.. when I repeatedly requested her for my payment... she got so annoyed that she shouted me to stay there and left the counter.. after few minutes she came back and again got busy with her Mobile. again I tried to draw her attention for my payment.. thn with a rough voice she argued...
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A
amit0107
from Mumbai, Maharashtra
Jun 13, 2015
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flight getting delayed and still no proper feedback. my infant child is facing lots of problem

Address: Gurgaon, Haryana

My flight 6E175 from varanasi to mumbai via delhi on dated 13 june 2015. It departs from varanasi 1 hr delayed. After reaching to delhi still its not prepared to take off from delhi to mumbai.Already its delayed by 4 hrs till now. Further also there is no positive sign. My infant child and another child of 7 yrs both are facing problems due to hunger and thirst. From airline side not satisfactory behaviour. Please do the needful....
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R
rajal12
from New Delhi, Delhi
Jun 13, 2015
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PARTIALLY CANCELLED TICKET GOT FULLY CANCELLED

Address: New Delhi, Delhi

Dear Sir/Medam I HAVE BOOKED A TICKET IN THE NAME OF MR PANKAJ DIXIT AND MR MOHIT CHAUHAN WITH BOOKING ID NF[protected]. FROM AGARTALA TO GUWAHATI DT 11/06/2015 THEN I HAVE CANCELLED TICKET OF ONLY MR PANKAJ DIXT AND MOHIT CHOUHAN WAS SUPPOSED TO CHECK IN. BUT. AIRLINE SAID THAT TICKET OF MOHIT CHAUHAN WAS ALSO CANCELLED AND THEY DIDNT ALLOWED MOHIT FOR CHECK IN. MOHIT HAVE TO ATTEND AN EDUCATION FAIR IN GUWAHATI AND THEY DIDNT...
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G
GOPAL KRISHNA DASH
from Jaipur, Rajasthan
Jun 12, 2015
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MONETRY LOSS DUE TO DELAYED FLIGHT

Address: Varanasi, Uttar Pradesh

DEAR SIR/MADAM, I HAVE TAKEN TICKETS OF YOUR INDIGO AIRLINES FOR MY TRAVEL ON DATED 12TH APRIL 2015 FROM BHUBNESHWAR TO VARANASI. THERE WERE TWO TICKETS, ONE WAS FROM BHUBNESHWAR TO DELHI AND THE OTHER ONE WAS FROM VARANASI TO DELHI. THE FLIGHT DETAILS ARE AS UNDER. DATE FROM TO FLIGHT NO PNR 1.12/4 BHUBNESHWAR DELHI 6E-256 LG2FKB 2. 12/4 DELHI VARANASI 6E-118 HC475K I HAVE TAKEN MY TICKETS CONSIDERING THE FACT THAT YOU ARE KNOWN...
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M
mhnzaziz
Jun 12, 2015
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they did not allow me to board the flight

Dear authority on 12th june 2015, i was supposed to board flight from Dubai to Mumbai which was scheduled at 11.25 am. I reached airport around 10.30 am, when i reached check-in counter one of your staff member was closing off. I requested her to check in but she refused saying that you are 5 minutes late. I apologised on being late then to also she just walked off. Then i roamed everywhere in Dubai airport if somebody can help me out to...
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A
ANOOPKR
from Kolkata, West Bengal
Jun 12, 2015
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Rude and insulting behaviour at igi airport by kuljeet

Address: New Delhi, Delhi

hello
I am Dr Anoop Kunnummel Rajendran.I have experienced rude and insulting behaviour of indigo ground staff at IGI airport new delhi`terminal 1D
The name of lady at ticketing counter is kuljeet.she was very rude towards me.I was in th queue at 2pm on 6/06/2015 for my flight at 4pm.My flight number is 6E 259 and PNR-D4TTGS delhi to bhubaneswar
She asked me to go away when i asked for boarding pass.I asked her why she...
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A
ajaydixi04
from Mumbai, Maharashtra
Jun 12, 2015
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Indigo Airline Cancelled my ticket without informing me

Address: Hyderabad, Andhra Pradesh

I had a ticket booked with Indigo through MakeMyTrip for my family from Indore to Hyderbad for 31-May-2015. I booked another flight for me on the same route on the same date to pick my family. When I called Indigo on 30-May to verify the status, Indigo informed me that my family's ticket ( 3 members) was cancelled. When I asked for the reason they told that they got the instruction from MakeMyTrip to cancel the ticket. Indogo also...
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D
debacomplain
from Gurgaon, Haryana
Jun 11, 2015
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Bug in Indigo web checkin

Address: Mumbai City, Maharashtra

hi, I did my web check in Indigo mobile app booking one is X2LYRB.I was given automatic seat after web check in. I am quite confused when I am given some back aisle seat. When I called Customercare, they told o[censored] want to change ur seat, you need to pay for that. Could you please let me know what type of harassment is this? I am 100% sure there were no option of changing the seat. Please look the issue urgently. Thanks, Deb...
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