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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 260

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Hi, Me and a friend of mine have an exam tomorrow n we were suppose to be boarding an indigo flight today. The flight was scheduled at 12.25pm which was re scheduled then at 11.50am. we came to the check in line at 10.25 and was still there till 11.10am. The bad management you have of managing your customers. No decency and no proper line management. anybody is pushed forward. No announcements for the emergency check in. We reached the...

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Address: Indore, Madhya Pradesh

I have booked my ticket from indigo app. A flight from indore to hyderabad for 15april of Rs 8488/-. But when i got to complete the payment an error got occured. Payment got deducted from my account but no ticket has formed. I am so lost and so upset from your service. You have lost all my believe. I got email from citrus payment gateway.which contains. Merchant Order number: 42a23001be945e3bdbf4a12c949c Citrus Reference Number:...

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Address: Bangalore, Karnataka

Hi,
My name is Tejaswini. I have booked a flight ticket from Bangalore to Bhubhaneswar in indigo's website() on 5th Jan 2015 with reference number #SBCEGQ for 7th Feb 2015. Also I have booked return ticket with reference #Y5UJHS for the date 9th Feb 2015. Costs are 7, 187/- and 5, 293/- respectively.
On 6th Feb 2015, i recieve a mail from [protected]@goindigo.in, that my ticket is cancelled. Infact both the tickets have...

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Address: Kolkata, West Bengal

dear sir this to inform you that, a "Samsung Galaxy Note 3 mobile" has been stolen between Ahmedabad(AMD) and Kolkata(CCU) during travel by Indigo 6E-135 Dated[protected]. The PNR is "PEUJGE". I Mr. Indranil Mridha and my wife Mrs. Poulami Sen Have reached Ahmedabad (AMD) airport at 15.10 Hrs. for check-in and Boarding Process. During the Check-in Boarding My wife Poulami put her Brand New Samsung Galaxy Note-3 mobile phone to our luggage....

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Address: Bangalore, Karnataka

PNR; S3WCXY. My wife and my daughter were travelling from Bangalore to Srinagar via Chandigrah on[protected] on Indigo 6E 477. The flight did not come to Srinagar because of bad weather and the passengers were taken back to Bangalore. Upon an inquiry made by the passenger at the Indigo Airlines office they were told that they''ll have to purchase a fresh ticket whileas the paid amount will be refunded. The ticket was purchased for 8700/-...

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Address: Bangalore, Karnataka

This mail is regarding PNR no : Q8M96G . Flight Details: Name Flight/Seat # 1 . Mrs Mahmoodah Nazir 2 . Ms Neelofar Jan I cancelled the above ticket yeserday from indido's official website. It was clearly stated that the cancellation charges would be Rs 1500 + Rs 200 as processing fee per passenger(Total Rs 3400 for both passengers). As I did the cancelllation, the actual amount deducted was Rs. 5946.Please find below as...

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Address: Bangalore, Karnataka

I was travelling on Flight No. 6E-576 which departed fro Bangalore at 14:50 PM on 30th January, 2015. The flight was headed to Pune. I was seated in the 1st row and so I had a clear view of the cockpit whenever it was open. During the flight, the captain stepped out of the cockpit to use the lavatory. What surprised me was that an air hostess was seated in his place while he was out. I just got a glimpse of the air hostess sitting in the...

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Address: Bangalore, Karnataka

I had travelled by Indigo Flight No 6E 508 from Bangalore to Delhi on 30th January 2015. I work with Bharat Electronics Ltd which has a corporate account with Indigo and was seated in Seat No 19D. I had my cabin baggage which was a trolley bag. When I disembarked from the aircraft and was seated in the Indigo bus taking us to the airport, I realized that the wheels of my bag were missing. I immediately filed a complaint at the Indigo counter...

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Address: New Delhi, Delhi

Dear Sir, This is to inform you that I have booked my tickets of Mr. Nikhil Garg & Ms. Prachi Garg from Mumbai to Delhi on 19.01.2015 for Indigo Airlines Flight No. 6E-168 on 24.01.2015 (12:45 PM). The amount of Rs. 12834.00 was debited from my account at Yes Bank by reference no. AVENUES CCACA2BYN735. However, I did not receive any PNR No. & e-Ticket. After confirming from the Indigo helpline, I booked the same ticket again....

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Address: Chennai, Tamil Nadu

Hi, Following is the success email I receivedfrom citrus pay for my ticket booking with indigo for flight from Ahmedabad to chennai on 9th feb 2015 at 10.40 am. The money is debited from my card but there is no confirmation email from indigo regarding this. I tried contacting customer care but couldn't. Can you help confirm my booking or refund my money ? Thanks. Hello! Thank you for your order with IndiGo Using Citrus Pay...

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Address: Srinagar, Jammu and Kashmir

dear sir My wife was booked from Lucknow to Srinagar in indigo flight wide fallowing details Indigo 6E 141 departure Lucknow 22jan 2015 at 10:40 hrs Airline PNR A9VTMQ Indigo 6E 555 departure Delhi. 22 jan 2015 at 14:05 hrs air line PNR W9S56T The flight from Lucknow got delayed, my wife requested indigo staff to book her luggage upto Srinagar so that some time will be saved in boarding flight from dehli to Srinagar .they refused...

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Address: New Delhi, Delhi

My daughter was traveling from Varanasi to Delhi on17.01.2015 and she was charged Rs 1500 as excess baggage as the cabin was not upto dimension. Please note that she travelled from Delhi to Varansi on7.12.2014 with same cabin baggage and she was allowed to take the luggage in cabIn . Pl.clarify as how the rule differ at different Airports. Also due to rescheduling of flight, she could not appear an inertview and lost the oppurtunity of...

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Address: Varanasi, Uttar Pradesh

We (8 passengers) was travelled from Bangalore to Varanasi via Flight no.6E118 (Indigo Airlines)on 22.01.2015 while on boarding from Bangalore when we check-in our baggage from counter we have 8 luggage but we got slip of 7 baggage, at that time we not consider the same.But when we reached at Varanasi airport we checked our luggage & found that 1 Suitcase was missing & while confirm it from their staff we come to notice that we received...

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Hello, I contact your service because I'm still waiting my refund after my cancellation flights 6E297 ( 20th December 2014) from kochi to Chennai. my booking reference was H8LYWW, my name Anthony Porini. > I've already called the indigo call center service to confirm, one more time, my refund request and they confirmed my it and they said that will normally takes 30 working days. So that's why I'm still request my demand. ...

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Address: Visakhapatnam, Andhra Pradesh

Dear Sir, I booked my ticket domestic flight online Indigo for the journey on 19-01-15 from Kolkata to Imphal vide PRN KCDM4X. The payment of Rs.7073 was made by credit card .But could not travel on personal reasons and cancelled the ticket before the flight has taken off. Thereafter there was no information from them Indigo regarding the refund. Will you therefore look into & reply me to my Emaid id "[protected]@gmail.com" Thank...

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Address: Bangalore, Karnataka

Hi,

I have cancelled the indigo flight in airport as the flight was delayed that day.My PNR No is F4QNNS.At the time of cancellation the person at airport told me that you will get a full amount as refund.

Since I have booked my ticket from goIbibo I contacted them to check my refund status and they said that ticket is not cancelled and it is showing no show.But with me I have the boarding pass where he clearly...

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Address: Dibrugarh, Assam

Sir/Madam, 1. With due respect it is stated that I have booked a ticket from Dibrugarh to Delhi and back on 19 Jan 15 vide booking reference No. C2TS8V. The site got refreshed during choosing payment vide Net banking option. Unaware of the fact, I further continued to book the ticket. After generation of ticket I found that the ticket has been booked reversely, means the day (13 May 15) on which I was to travel from Dibrugarh to Delhi...

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Address: Bangalore, Karnataka

Dear Sir/Madam, Please look into this fraud case. I had booked a round trip flight on 18th Aug 2014 via. Indigo site https://book.goindigo.in Today when i called Indigo customer care to check the status of my ticket i came to know that somebody with name Sambhu Prasad has canceled my ticket and utilized the amount to book another ticket from delhi to patna. So now i have been cheated my money as well as journey. My booking reference...

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Address: Gurgaon, Haryana

Dear Sir/Madam, I am your Frequent flayer since last many year (approx 10 day in month i travel with Indigo) Today i was flying from Bhubeneshwar to Kolkata with Veg Meal entitled (under Corporate customer) My pnr no N7R5KZ, seat No. 4 A date 19.01.2015. Two of your Air Hostages Named Ms. Poonam (leading lady) and Ms Steefy was serving meal to all through carried list both served the meal beside my seat passenger but not me even not...

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Address: New Delhi, Delhi

i had made an reservation in indigo flight 6E176 from delhi to varanasi. My PNR E3QQ3S was first unchecked and then cancelled without my knowledge or request when i was on my to airport. As a result i had to buy a new ticket booking reference NCIF2X on the spot priced INR 9667. My earlier ticket had cost me only inr 4906 out of which only INR 3031 will be refunded. This puts me in a loss of 11542 INR . I am sure my account was not comprised...

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