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Last updated Oct 26, 2024
Complaints 9819
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807
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 287

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B
Balwan singal
from Patiala, Punjab
Jul 27, 2019
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i dont receive my refund for order refund transfer - order number [incident: in 19072616142485707071]

They are not giving me my refund
The payment is made from debit card
After 12 days still my refund is not reflect in my account
They are ging me refrence number but not the rtgs, utr, neft number by wich i can trust on them that they have refund my money
Please take axtion against the company and help me to refund my money of rs 944 only
The paymnt is debited on 5th of july and return was picked up on...
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K
Karthika Katal
from Bengaluru, Karnataka
Jul 26, 2019
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refund declined

Address: #79 11th main 2nd block NTI layout, Vidyaranyapura, Bangalore, Karnataka, 560097

On jul 16th i ordered two skirts from myntra and the fit was too big, so i requested the two to be exchanged for a smaller size. They both came in one myntra package and as they were ordered together and requested to be exchanged together.. I put both of them in their original single packaging and requested for exchange on the same day!

When the exchange package came on jul 19th i returned the single packet with both the skirts...
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N
Nirmal kanwar
from Delhi, Delhi
Jul 26, 2019
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not received refund money

Address: Bikaner, Rajasthan

I cancelled one forever 21 jeans of inr 1399 from myntra and returned one jeans of inr 1679 for both of which i paid through debit card. Its more than 3 weeks and the money is not reflecting in my bank account. It says the refund has been processed but i haven't received any emails or bank notificatiom. My order numbers are[protected]-1924003 and[protected]-6874503.
I have literally called the customer care more than trillon...
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G
Gayatri Kakodar
from Jaipur, Rajasthan
Jul 26, 2019
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maybelline eyeshadow and mascara

Address: S2, D block, Navarathna apartments , opp to RGL DREAM banglow, manapakkam, Chennai, Tamil Nadu, 600125

Today i have received ordered products.in that eyeshadow palettes are broken and can't be used at all. And maskara is entirely dried up. Supply of such products is not acceptable. Quality check has to be done before supplying. It has to be taken return. It is responsiblity of myntra supply quality products instead just taking money and supplying useless items. How the maskara is dried up?? It shows carelessness about costomer...
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S
Sid gour
from Bhopal, Madhya Pradesh
Jul 26, 2019
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money stuck with myntra

I have made a payment on myntra through airtel payments bank using ibibo web pvt ltd. However the payment got debited from airtel bank but order wasn't confirmed on myntra. Myntra customer service is telling to contact airtel payments bank and airtel payments bank is telling to contact myntra. Still no update regarding the refund.

Transaction date as per airtel : 21 july 2019
Transaction id : [protected]...
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R
R ads
Jul 26, 2019
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wrong item sent, received shoe instead of pants

Wrong items are sent
Wrong items are sent. I ordered a pants and i got shoes. Problem is customer care. Worst customer service... Its very difficult, there is no proper email id. I tried posting a customer complain, that page does not work. There is no phone number to talk to customer representative. There are so many menus when we dial in customer care. And in website, order history, there is no proper option to choose to raise a...
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R
R ads
Jul 26, 2019
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wrong item sent

June 28 order placed, received shoe instead of pants
Contacted customer care and no updates for details sent.

Its extremely difficult process to talk to customer care people, line is always busy. There is no chat. I called many times, complaint logged and no one get back.

Wrong items are sent. I ordered a pants and i got shoes. Problem is customer care. Its very difficult, there is no proper email id....
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S
Suanandita Bora
from Mumbai, Maharashtra
Jul 26, 2019
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return money

Address: Tarajan gayan gaon, Jorhat, Assam, 785001

I purchased a white leo sansini women white contemporary regular fit self design semiformal shirt from myntra. The size didn't fit me, therefore i decided to return it and the item was picked up on 16 july. And i got a message that the refund has been initiated but even after 10 days i didn't yet received my refund. My return no is: [protected]. I tried calling myntra customer care everyday regarding the refund issue but they asked me to wait...
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A
Ashutosh Naliapara
from Mumbai, Maharashtra
Jul 26, 2019
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product delivery/customer care

My name is ashutosh naliapara, i ordered nike shoes on 15 july, order number:[protected]-7323003. The payment was done online.
Courier: ekart logistics
Tracking number:mynp[protected]

The delivery date of the product was 23rd july, i logged a complaint through myntra for late delivery on 24th july.

On 27th july, friday, i call one of the executives on the number: [protected], talked to them...
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S
Shashinagarkoti
from Mumbai, Maharashtra
Jul 26, 2019
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return request couldn't be placed

I received an order from myntra. But the product is not up to mark. So i want to return it. But i can't initiate return process as i have claimed 161 myntra insider points. I had a word with myntra customer care and i request them to revert back insider points and help me to place return request but they denied. I have given them the option that they can take back that points because there is nothing in the technical world that can not be...
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I
Indra18
from Mumbai, Maharashtra
Jul 26, 2019
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delivery delayed

Website: Myntra.com

Order placed on 13th of july 2019 and expected delivery date was 21stjuly 2019 still didn't recieve my product. I called myntra customer support people and they said it would be delivered on or before the given date. Order details are given below. It says your order has been delayed but for how long? If i leave it like this my product will never be delivered and i paid the amount in advance....
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M
Maltesh J
from Hyderabad, Telangana
Jul 26, 2019
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project delivery is not on time

Address: Hyderabad, Andhra Pradesh, 500035

Hi team,

Recently i have ordered some costume for my wife on 13th july and it was promised to delivery on or before 18th july and till today 26th july the item is not yet delivered and i have made multiple compliant and everytime they said 24hrs or 48hrs will get back with update but no response from there side, they are very careless and no proper customer service, i truly regret choosing myntra because for what purpose i...
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A
Akansha Williams
from Lucknow, Uttar Pradesh
Jul 25, 2019
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product not got

Address: 228001

My kurta set from vishudh is not delivered yet but i got a message that it has been delivered! Kindly look into the matter as soon as possible! I tried calling customer care but that is also of no use as they are saying there is some technical problem! The number of delivery agent is also out of range and unavailable! I have paid for the order also!...
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R
ruchi619
from Delhi, Delhi
Jul 25, 2019
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white and black sonaki cups order no1115312-9911237-2076601

Address: 188- A, TOP FLOOR, NEHRU VIHAR, NEW DELHI, New Delhi, Delhi, 110054

I ordered this set of cups on 18 july and received them without any pre msg and after receiveing i wanted to return it there was no barcode so i could confirm the delivery so i asked th delivery boy who came to deliver part of the same order to take this product back and confirm it he said ok mam .now neither he returned to me nor the warehouse received .and when i asked abt the refungd they blame me for giving it to him.i just want to know...
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S
Sabisiyad
from Mumbai, Maharashtra
Jul 25, 2019
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item missing

I had ordered Rubans Women set of 2 gold plated gold toned and pink faux ruby studded bangles for INR. 788
However, when I opened the pack, the item was missing.
Invoice no. C[protected]
Order no.[protected]-169100
Since I had ordered it from outside India, by the time I collected the item from the delivered address it was past 30 days. Hence could not avail the 30 days return policy.
Kindly look...
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A
AS8
from Delhi, Delhi
Jul 25, 2019
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account locked without any reason

I am a regular customer of myntra for about 4-5 years now. I am unable to login to my account, i tried to change my password, create a new account, try contacting customer care several times. However, i am still not able to access my account. It says "account locked - contact customer care" and as per customer care account does not exist. They have absolutely no clue what is going on....
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G
Guri_67
from Jalalpur, Uttar Pradesh
Jul 25, 2019
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I got wrong product from myntra

Address: 83/3 Industrial Colony, Govind Nagar, Kanpur-208006, Kanpur, Uttar Pradesh, 208006

On 22 july i ordered 5 products from myntra.com and today i got 3 products from which 2 are good as showed in images by myntra and one of the product is not as i ordered and is in damaged condition which can not be tolerated and it is also of the other company’s called dave and the company i ordered is kook n keech so i kindly request myntra to do the needful in the regards...
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M
Mithu Brahma
from Mumbai, Maharashtra
Jul 25, 2019
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I have not refund yet

Address: 3rd floor,AKR Tech Park,7th mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalaore-560068, Karnataka,India, Bangalore, Karnataka, 560068

I have ordered 1 libas women rust red & green printed kurta with palazzos and i have returned but still not refund from myntra i have also contact custome care problem is not resolved they also provied me bank reference number them i contact bank customer care problem is not resolved they said me to asked from myntra we cant help regarding this process....
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S
seringeo
from Mangalore, Karnataka
Jul 25, 2019
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money in myntra credit lost

Address: 560037

I had a myntra credit balance of rs 475 from a refund. My myntra credit now is rs 0 due to a fraudulent transcation. Somebody had hacked my myntra account and has done the shopping. When i complained to myntra about it, they informed they cannot refund because the product has been delivered and i need to raise a complaint in cyber cell. Myntra is not guiding me where to raise the complaint which website and how, their customer care executives...
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J
Jaru93
from Delhi, Delhi
Jul 24, 2019
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teri maa ki chut

Order id[protected]-7780501
I cancelled that order and you have refunded me only for french connection shirt 1331 rupees and the entire order amount was 5585 rupees
Where is the refund of remaining two items UCB jeans and LEVIS shirt. I am complaining again and again but u only replied for that 1331 rupees
What wrong with you ... that kind of custmer support not expected from you ... please resolve this otherwise...
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