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Last updated Oct 26, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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T
twink110
from Jharsuguda, Odisha
Jul 17, 2019
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refund not received for returned product

Address: Om oil mill, industrial area katghora distt. Korba (C. G.)), Korba, Chhattisgarh, 495445

Hello team,

This is regarding my refund for the order number 1112401-[protected] of Inddus kurti worth Rs. 731/-.
As i received a used product against which i have registered complaint on myntra and the product has been picked up on[protected]. And i was told that i will be receiving a mail for confirming my account details for refund after quality check up. But even after quality checkup i didn't received any mail...
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B
Binaya-Smrutirekha Dixit
from Mumbai, Maharashtra
Jul 17, 2019
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additional products written to be delivered are not delivered

We had ordered for a kurti along with a potli bag, which was supposed to be delivered together. But for the last two times only the kurti is delivered but not the bag. On the second time, on 15 july 2019 we had lodged a complaint on the myntra helpline, to which they answered that they have accepted their fault and a solution would be given in 2/3 days. Now when we are calling to ask for the solution, they reply that no complaint was by us,...
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I
IshantChawla
from Bareilly, Uttar Pradesh
Jul 17, 2019
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return failed. now product not delivered back.

I ordered a pair of red-tape chinos worth rs717 from myntra on 24 june, order id:[protected]-5901203. The product was delivered on 28 june.
Due to size issues i wanted to exchange it with a smaller size. But due to the unavailability of smaller size i placed a return request on 30june, return no:[protected].
Due to the unavailability of pickup service for my product i had to self-ship it. I shipped it through dtdc courier...
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R
Rashmi Chandra
from Delhi, Delhi
Jul 17, 2019
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refund of money

Address: Aakash Institute,N11, South Extension Part 1, New Delhi, Delhi, 110049

I have returned my order to delivery boy "sonu kumar" and he had received the same on 13th july but still i am getting sms that my pickup is still pending and everyday i am getting message of pickup person on my register no.[protected]...

Even i have complained about this on 14th july to "karanjeet kaur" via myntra helpline no. She generated some complain id regarding this but still i am not getting any updates of my refund...
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K
Kumari Bani
from Mumbai, Maharashtra
Jul 16, 2019
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problem in refund

I had ordered some cloth on 24th june 2019, order no: 111323669083250836503 and i returned some items from my order because its was not upto my expectation i have not yet got my refund of that order. I contacted to customer services. And they provided the reference number which is denied by the bank. Both are blaming each other without solving my dispute. I want my money back so kindly command them to refund my money soon....
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A
AdvRadhika
from Delhi, Delhi
Jul 16, 2019
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product not received in the package

Address: 4th Floor, Jeevan tara Building, Patel Chawk Metro Station, New Delhi, New Delhi, Delhi, 110001

I had placed order of blink go fitness band on june 28, 2019 for my father birthday gift. I received the parcel however didn't open it untill today when i learnt that there was no band inside the parcel.

However i have made the payment of 2k to the delivery person as the order was cash on delivery.

I have the receipt and the courier bag but no band.

It is requested to deliver my fitness band...
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R
Rohit1153007
from Akhnur, Jammu and Kashmir
Jul 16, 2019
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product not reach also customer support will not provide information

Address: Tehsil ramnagar district udhampur j&k, Barabanki, Uttar Pradesh, 182122

I order shoes on 4th july and delivery status will be shown before 15th july but till now product will not deliver also not update where it reach. I call customer care but they will not help also. And i tell him to cancel that product but they will say delivery charges will not be refunded. Why people suffer if they will not delivered on time that's company fault not people's.
I will not satisfy from this type of service....
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V
Vinodkumar Reddy
from Jabalpur, Madhya Pradesh
Jul 16, 2019
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wings wireless earphones

Address: Hyderabad, Telangana, 500049

Hi,
My name is Vinod, i have placed an order of wings earphones from myntra on 21st june, expected delivery for my product was on 29th june, but till now i dint receive my product. I have been continuously call myntra champions for status of my order, every day i call them and am getting only one reply that is to wait for 24hrs. I has speaking to different people each time i call. For 3 times i was talking to their supervisors who...
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E
ericakhosla
from Ludhiana, Punjab
Jul 15, 2019
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account blocked and not accepting my return and refunding my money

I have been making purchases from myntra from so many years. During the eors sale i made my biggest purchase amounting to rs 1 lakh. And when i tried to return my products back which didn't fit me or meet the quality they blocked my account and on emailing them and calling them multiple times i get a reply that it cannot be undone and they won't take my returns any further because i have breached their online policies. I have always been...
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G
Gargee Good
from Gurgaon, Haryana
Jul 15, 2019
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return process pathetic

Hi
My experience with Myntra is pathetic w.r.t returns. They give the deliver time as 9 am to 9 pm and they dont deliver at these times inspite of placing requests.
I've requested their customer care they said they cant deliver in between 9 am to 9.30 am or after 8.00 pm. So they claim wrong and still my product is not returned.

Regards
Gargee...
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S
singhdeepti
from Delhi, Delhi
Jul 15, 2019
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chemistry women black flared high rise clean look stretchable cropped jeans

Address: New Delhi, Delhi

I want to return this produc because it didn't fit me.but i can not do it as its showing there myntra insider point earned.but the thing is that i dint completed all the steps to earn that point i just clicked to check what it is ..but at that time no points were earned..i dont need that points..and forcefully adding the points so that the customer can't return the item is not acceptable.please help me in this matter.And one more thing i...
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A
Ajay1609
from Mumbai, Maharashtra
Jul 15, 2019
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gave wrong product without price tag

Address: Mumbai City, Maharashtra, 400074

Myntra gave me wrong size product without price tag & now they are not doing an exchange or return stating they have provided me with the tag but it was not there in the package they gave me, I have contacted them but they want those price tag which they didn't provided for refund or exchange. I have the call recorded those calls with myntra. Kindly hep...
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S
Sunanda Bhutani
from Gurgaon, Haryana
Jul 15, 2019
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myntra not accepting w kurti of poor quality duplicate copy

Address: New Delhi, Delhi
Website: Myntra.com

Hi
My son had purchased a blavk colored w kurti for me. On receiving this gift, i removed the tags to try the fit. Just as i put yhe kurti in my neck the whole stitching came off. And i realised that it does not even have any margin for repair job. The fabric is of extremely poor quality and is definitely not original w kurti.
I made the request on 10th july and i was told that my complaint has been registerd and i will hear...
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V
viveku30
Jul 15, 2019
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order didn't deliver

I have ordered two tshirts from Myntra on 21 Jun and it suppose to be delivered on 01-Jul.However i didn't receive my order.I have called n number of times to cc however they are not assuring the date to deliver. They just say courier is near to your home and will be delivered within 24 hours.However it has been 15 days over and I didn't receive my order till now.
My Order No :[protected]-2070701...
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S
Saviona
from Bengaluru, Karnataka
Jul 15, 2019
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myntra online shopping is a cheat: wrong product delivered and myntra is refusing the pickup of the same.

I had ordered a W kurta worth 1700/- on 3rd July 2019.

Order No:[protected]-6148703.

The kurta was delivered to me on 7th July 2019. Upon opening the packet I saw a different cheap looking kurta has been delivered and i immediately place an exchange option for the same.

On the 8th of July 2019, the delivery guy refused to accept my exchange stating that the kurta is not the same the as picture....
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shivamjagd
from Mumbai, Maharashtra
Jul 14, 2019
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wrong product delivered

Website: www.myntra.com

My order number was[protected]-5925703 which was placed on 1st of july 2019 and it got delivered on 6th of july 2019. My order contains 2 items one was jack & jones men yellow solid jacket and other was united colors of benetton men multicoloured striped round neck t-shirt so inspite of this second product i received something else so i placed a return request but when the return pickup boy came to my address to pick this wrong item...
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J
JaneG
from Chennai, Tamil Nadu
Jul 14, 2019
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refund not made even after reporting for at least 6 times

I was wrongly delivered a product and charged Rs.597. When I contacted the support, they said the would get back to me in 3 days. It's been a month, I tried to reach out to them through multiple calls, via twitter and lots more. Didn't get a solution nor a proper response. I am so disappointed with the customer service. I was being very polite which was taken advantage of. Hope I get a proper response at least here....
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Y
Yudhishter Arora
from Faridkot, Punjab
Jul 13, 2019
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exchange of defective product

Address: H/no 60, sst nagar, 147001

Regarding exchange order no[protected]-2427601

I ordered 8 pieces during this myntra sale and returned 3 of them. They were unfit.
One product was defected with the order number[protected]-2427601. As the price of this product shoot up very much and it was to me but defected i placed a exchange request and mentioned all the defects in the remarks section.

First time when the delivery boy came...
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B
bibekaa
from Hyderabad, Telangana
Jul 12, 2019
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automatic order cancellation

I had purchased an mast & harbour t shirt from myntra on 23rd jun, 2019. The order number is[protected]-1459803. The product was not shipped for a long time and i called myntra multiple times to check the status. They told it's in process and will be delivered. Finally they raised a complaint (In[protected]) on 5th jul, 2019 and told it will be serviced within 72 hours. I waited again for 3 days and called them as it was not...
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A
[email protected]
from Gurgaon, Haryana
Jul 12, 2019
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no refund from long time

I did shopping from myntra on dated 21 june 2019 for amount of 7500 rs which is not refunded from myntra as product is returned from my side. They said that they have refunded in my account bt amount is not updated in my account and they are blaming to bank. Myntra is giving no proof that they have refund my amount but they didn't actually they are making fool to us... And big fraud....
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