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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Denied to Refund Money

Refund not given after 3 weeks also post return of product

Product return not allowed

Myntra.com reviews & complaints page 290

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Address: Firozpur, Punjab, 152002

Received broken glass vase "aapno rajasthan gold glass vase". Trying to return a product but to no avail. Since 3 weeks asking for return but they keep asking for photos.. 10 photos have been sent 4-5 times as on 18th july 2019 still they keep asking for photos.

This is a kind of harrassment i am facing. After every mail they ask for 24 hrs and still put up a query.

Please look into the matter....

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I ordered two gear duffle backpacks from myntra. On receipt they didn't meet expected quality and i returned them. 15 days have passed since the return and i am yet to receive the refund. I have been chasing after the company for a week and all i get is excuses. Absolutely no action is taken by the company and every time i call they ask for more time to resolve the issue. Highly disappointed and angry with the company and its incompetent...

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Well, i returned my product on june 30th 2019. Still now i dint get any refund from myntra. I followed up every couple days. They said that send bank details and update bank details in myntra app. There's no option for refund in applications. Quietly, i waited more than 15 days for refund. There's no hope beyond this. So i plan to go to consumer court for this issue....

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111296735081807547003 order id
I ordered this item in june and was suppose to be delivered by 29th june. It is not delivered till date. Calling customer care give same response as they will mail/sms an update but there is no reply. Even not canceling the item. From past, 1 day i am not able to call their customer care. Bad service from myntra....

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Address: 560068

I was trying to place an order woth rs 11, 651 but the money had been deducted from my account and the order had not been placed. I have faced this problem before. Myntra is providing very terrible services to their customers regarding payment issues. The reliability of myntra is getting lower in my opinion. Also, there is no message or email regarding refund from your side. This is highly irresponsible system. I want refund in my account...

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Address: New Delhi, Delhi, 110052

Website: Myntra.com

Hello team,

This is regarding my refund for the order number :[protected]-7433203 of only navy blue skinny fit denim trousers worth rs. 660/- and only women off-white & black printed high-low top worth rs.849/- delivered on june 28th, 2019.
As the products that i received did not fit me properly, i placed a return request on myntra. The product have been picked up on 2nd july and i was told that i should check...

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Address: Kamrup Metropolitan, Assam, 781015

I have been deducted money for my order but my order wasn't placed. I have paid again and this time the order is placed.
Placed on: 18 jul 2019
Order no:[protected]-2776703
Price details:
Mrp:8, 494.00
Gst: 566.00
Item discount: (-) 5, 347.00
Credit card: 3, 713.46
Total:3, 713.46
Updates sent to:
[protected]
[protected]@gmail.com

I need the...

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I downloaded myntra app and received a mail from them that a discount of Rs 500 will be given on first order. There were absolutely no terms and conditions along with that mail. Moreover, there was no mention in the mail that discount is upto Rs 500. Under these circumstances naturally a person will believe that there is a flat discount of Rs 500.
So I placed order of worth Rs 2000 and incorporated the coupon code provided in mail....

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Address: 411039

Had ordered a bag pack, had already paid money, bag pack was supposed to delivered on 28th june but it did not. When called myntra support for the same bag pack said it is already been delivered. For reference support team mailed me proof of delivery having signature. But that signature is not mine or any of my relatives'. I have been asking for refund from last 16 days but they are saying the same thing that we are working on it we will...

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I ordered a charcoal grey track pant, order no.[protected]-9708501 . I got a vest ( top) of the same company having barcode and details of the product I ordered and inside the pack their was a vest . I couldn't place the exchange request of the order since it was not displayed on the app, only return request was allowed. I called the Myntra customer care and informed them about their mistake. They told me that they can't say for sure...

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Address: C 4/1, 110057

This Tunic was purchased by my wife vide Order no.:[protected]-1233701 and the item was delivered on Fri, 5 Jul 2019.
It is very astonishing to note that in the very first wash the fabric is torn and is of very very poor quality.
Request to kindly change / replace the same on priority.
Also recommended to kindly check and verify the product quality of the manufacturer prior to enlisting for online sales.
This...

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I ordered a palazo on 28 feb 2019, when I received the order, the MRP tag was missing in the packet and on the product itself. I didn't like the product so when I requested for return and the pick up boy came, he refused to take it since the tag was absent. When I emailed the very company they replied saying my request put on hold due to quality issue. I mailed them again, they again replied the same thing. I wasted my 1400 something to this...

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Address: PARTHAVEEDU,, JESUS CROSS ROAD, BEHIND LOURDE HOSPITAL, VADUTHALA.P.O, Ernakulam, Kerala, 682023

Order no:[protected]-3538603. Not delivered. I tried to cancel the order, if they didnt want to give the product. I logged several times request for the cancelling the order, all the myntra customer care is not responding. Please refund my amount of product, i swear i wont ever book anything from myntra because you have many customers to deal with. Pathetic delivery service....

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Initiated return of above mentioned product on 4 july since it's faulty. Assigned people come quote it's too big to be carried on two wheeler promised to send bigger vehicle but nothing happened. Called customer care atleast 10 times they promised solution within 72 hours max but again nothing happened yet. Product is still in my house blocking my rs 650 with them. I want a quick action against them. Earliest return, quicker refund and compensation...

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This is with reference to the order no.[protected]-7705201 placed on july 13th, 2019 at myntra.com. On july 18th i noticed the status of one of the items tommy hilfiger - men navy blue printed round neck t-shirt was delivered on 14th july but i had not received this product. I immediately called the customer care and they told me that this t-shirt was delivered with another tommy hilfiger tshirt (In the same bag) on july 14th. But...

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Hi

Why myntra advertise what it is not?? I've requested for return in between 9 am to 9.45 am or 8.15 pm to 9.00 pm but inspite of telling them multiple times my product is not picked up yet,

When they can't deliver from 9 amto 9pm, why they advertise?? Why me as a customer suffer for so many days for the return.

Their customer service centre is also so bad, they dont understand anything n keep...

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Address: 310 Rajeev Ghandhi nagar kota, Kota, Rajasthan, 324005

I buy hrx lower from myntra and in lower small hole when we exchange the product delivery boy say, your issue is other plzz contact customer care when contact with customer care he say i replace your problem we will try to approve in 72 hrs and in 48 hrs we got msg your delivery is out for deliver but when we contact with delivery boy he say your orders is not approved then again i contact with customer care he again say that your order os...

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Address: Myntra, 122002

Website: www.myntra.com

I have been following up with Myntra customer care since more than 15 days now regarding one of my order (#[protected]-2711503).

The site states that the order has been delivered but I have not received any such order.

The customer care executives always ask me to wait for 24 hours and similar response is received in the mail everytime.

Need your help to resolve the same....

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Address: 600006

Website: Myntra.com

I ordered for 2 sets of kurtis (Order no: 111431850863077543103) worth 2332 rupees. Instead i recieved india terrain shorts (Order no: 111431540158438611103) with the bill of my kurta sets attached on the packet. So i paid 2332 rupees to the delivery guy. Later i opened the packet and realised the product which i recieved is incorrect.
I placed for a return request but the delivery guy refused to take my product.
I need a refund...

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Address: house no. 714, opposite municipal council, deep complex, ward no.1, Hoshiarpur, Punjab, 144203

2 buttons are missing in the shirt i got on 16 july... And i cannot exchange it because i m not getting the same size, i want size 40... Now where to find same buttons and what should i do with the defective piece when i cannott use it... If my problem is not solved then i m going to put a bad review about this... And i am never going to shop on myntra...

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