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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

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transfer myntra credit amount to my bank account

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Denied to Refund Money

Refund not given after 3 weeks also post return of product

Product return not allowed

Myntra.com reviews & complaints page 289

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Address: IP Colony, Faridabad, Faridabad, Haryana, 121003

I placed an order on 23rd June, 2019 for 4 products on Myntra. Out of that 3 items were delivered on 28th and 29th June but status has updated for all 4 items as delivered then I filed a complain on 29th June vide complain Reference Number-IN[protected] for wrong status. They asked me to wait for 3rd July for resolution but till date no resolution have been provided. I have been calling and sending mail everyday and they replied...

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Hi i placed an order for a shoe. It came in a cardboard box. It was not nike authentic box. I placed a return and i was at office during the return. He rejected the return saying tags missing. I had got the product in same way only then i placed the return.
Kindly investigate on this issue. Myntra people are saying that it cannot be done since already it is closed. I am. Not ready to take the blame for myself and will. Not bear the...

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Address: Surya nagar , gohana road , Rohtak. (Haryana) , India., Rohtak, Haryana, 124001

When i asked the delivery agent for the package details he answered very rudely then i refused to accept the package because details for the number of items on the package was not mentioned also he asked for 1771 rs for two packages but he only had 1 package but demanding for two packages when i asked him for the details he answered very rudely he said if you want details go to market and purchase from there but now i want my two products...

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I ordered shoes (HRX brand) on myntra on 28 april 2019. I returned it after 15 days back stating there's an issue with the product but it's completely unused.
They got back to me a week later stating that the quality check of the product is failed and they won't be able to refund but they'll reship back the same product to me. They confused my product with someone else's i guess. From then i kept on calling them telling i didn't receive...

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Address: Chennai, Tamil Nadu, 600107

I Have ordered "Woodland ProPlanet Men Brown Solid Nubuck Leather Mid-Top Derbys" for 2, 373.00 rs on 24th June 2019. I have paid using my Debit card online. My Order Number is "[protected]-4249401"

On july 8th 2019 i received a mail like Our Style Delivery Agent ([protected]) is on the way for delivery of the product but on that day i didn't received my product but got a mail like ""Your Myntra Ordered item delivered".br...

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I have ordered a kurta through myntra (Sangria red printed straight kuta) on 24th june. Order no:[protected]-5934401. The price of the kurta was rs. 713/-. But cancelled the order on 27th june. Usually i used to get the refund with in 7 days maximum. But havent received the refund yet. I called the customer service two three times. But no reply regarding this. Kindly do the needful as early as possible....

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Address: Girls hostel, college of horticulture, SKLTSHU, budwel rd, rajendranagar, 500030

This is tejaswini, i have returned two kurtis kne is sangria and other one is visudh kurti but in the status they r mentioning that refund was processed but i didnt get any money from myntra, please solve this problem

And u people are not responding to any of our problems.
What is the use with your customer care
Kindly solve my problem immediately...

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Website: www.myntra.com

I purchased above product from myntra on 21st june 2019 which was though delivered to me on time but was without price tag.
I wanted to return the product due to sizing issue, but depsite taking up with the customer care on the missing price tag issue, my return request was not accepted by myntra.

The bar code of prod is[protected] and the return request number is [protected]. Also the incident number is in[protected]br...

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Address: Andhra Bank, Hyderabad, Andhra Pradesh, 500084

I bought a dress from them which was delivered on 16th july. I was out of station and checked the product on 20th july. The belt was missing and i initiated a return and they say they cant take it as return in this case is only applicable for 48hrs. On the product page it is mentioned return/exchange applicable for 30 days. I read their faqs for return and exchange policy and nothing is mentioned like that. I have the screenshots with me....

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Address: Gurgaon sector 48, Gurgaon, Haryana

On the 28th of june, i placed an order of 2 maxi dresses from myntra app and i paid using my debit card online.

After the payment was successful, i was informed that the black maxi dress would be delivered by the 1st of july. I didn't receive any call from the delivery man to pickup the package and at the end of the day i received a message that my package has been delivered.

I had chosen my office address...

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Address: No-78, VGP Goku Nagar, second main road, Chennai, Tamil Nadu, 600100

I have ordered a product on 30 june.. But till now i not got my product.. I have raising complaints daily since one month.. But people are not responding properly.. I have spoke to all case managers n escalation manager as well.. They are also simply giving reasons and asking me to wait for one or two days to get the update.. I'm net getting any updates.. Please look into the issue on priority.....

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Address: PARACKAL house, chettiyamparamba p.o, kelakam, Kannur, kerala, Kannur, Kerala, 670674

I ordered a jeans from myntra on june 23, the order was failed due to some error occurred in the site. I used to order this using my debit card, the amount of ₹714 was debited from my bank account more than one time, my total loss is ₹1, 428. Even the order was failure the money got debited. And i didn't get my refund yet. I tried to contact myntra many times, on the first call one of their call representative told me that they refunded...

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I have requested to return my order no:[protected]-5319703 tokyo talkies women blue slim fit mid-rise mildly distressed jeans (Return no. : [protected]) on 19 jul 2019. It was supposed to get picked up by 20 jul but i received a message saying that the return got cancelled because i rescheduled it even though i didn't. Please pick it up asap because the size doesn't fit me (Too large) and please make the refund to my bank account. br...

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When after two days a courier boy came for pickup he refused the package saying that the serial number is not matching. All the stickers and tags are intact.
I called service centre and explained everything. He assured me that the courier boy will come and pick up the product. And then after an hour my return request was declined.
I had to place another request for the same thing. I have talked to customer service many times.....

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Address: Shivpur kanshiram awas, Varanasi, Uttar Pradesh

I ordered a splash boxy top but i got a trouser before 14days ago. I complained on myntra but they are making fool use whenever i talk them they just give me time 24 hours 48hrs 72 hrs before 14days. Still they did not resolve my problem what am i doing now. They are continuously troubling me and still they did not resolve my problem i called them 20to 22times...

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Address: Kolkata, West Bengal

I oredered a product and it was very bad quality. I asked for refund it has been 20 days now. I haven't received the amount yet. I am calling the customer care of mynta and they are asking me to call sbi. They haven't even provided me the transaction id of the refund. I paid total 1399 rupress and i didn't got a single penny back. They are just not interested in giving the money back....

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Address: 500090

I have ordered Allen Solly shoes in the month of May, 2019 and it was delivered to me due to size issue I can kept replacement order on June 4th, 2019 Order No:[protected]-6313503. Till now replacement has not done yet in myntra tracking it was showing like On June 5th, 2019 it was shipped to delivery center Courier Name: Myntra Logistics, Tracking Number: ML[protected]. I have been calling customer care since 1 month many times but these...

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Address: Udupi, Karnataka

Hi. My name is shamlyn fernandes. I had ordered a bracelet from myntra - brand pipa bella on the 24th of june. It was marked as delivered on the 6th of july. I was away and i did not receive a text message about the delivery agent being out for delivery nor that the product was delivered. Hence i was unaware of the delivery. The delivery agent has marked my product as delivered and i received an email stating that the product is out for delivery...

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I ordered a pair of shoes from myntra and paid online using my credit card,
Yesterday on 18th july 2019 i received a message that the order has been delivered but i didn't receive anything.
I contacted their customer service today, they said the product has been successfully delivered and i have signed it but in real i have not received it and they sent me an email as a proof of delivery and some signature which is not mine....

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Address: Visakhapatnam, Andhra Pradesh, 530005

I have ordered my products through online payment and waited for the day of delivery which was july 15 but on july 13 i got an notification saying my order was unable to deliver and will be delivered again in short period but on july 15 i didn't got any call or notification of my order when i go through my status it was shown to be delivered when i called to customer care they send me a pod (Proof of delivery) which doesn't match any of our...

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