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Last updated Oct 26, 2024
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M
Mala Surana
from Mumbai, Maharashtra
Jul 24, 2019
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refund still not initiated

Address: B 1302 Pramukh Heights veera desai road andheri west mumbai 53, Mumbai City, Maharashtra, 400053

Hi
Customer care
My official phone number registered with myntra is [protected] ( mumbai)..i purchased a kurta from myntra on 8 th july 2019. It was delivered on 12 th july...due to size not appropriate, i put a return request on 14 th july 2019... The product was picked up by your delivery partner on 17 th of july 2019... Now the whole drama starts...your delivery partner ( manoj) couldnt see the price tag and bcos of his foolishness...
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khyati vadodariya
from Ahmedabad, Gujarat
Jul 24, 2019
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payment deducted but order not placed

I have ordered a gift voucher on 23rd july 2019 of rs. 1400 and payment has been deducted from my card but order was not placed. Refund my money as i didn't received any confirmation from you on email. Request you to please activate option of call where we can contact directly with you so i can explain the issue on phone.

Please look into this as soon as possible as i want my money back. Also in want to clarify that i want...
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priyakshi_borooah
from Mumbai, Maharashtra
Jul 24, 2019
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crimsoune club t-shirt

I had placed an order for the above t-shirt on 22/06/2019. However i was provided the wrong size tshirt. Also, the item delivered was different from the image shown in the app, as well as the material.

I had placed a complaint regarding this to myntra but i wasn't even provided with a reference no./ acknowledgement of my complaint being received.

Now, after returning the item vide return request no. [protected],...
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Dikshaar
from Gurgaon, Haryana
Jul 24, 2019
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myntra not accepting a product which arrived in used condition

Address: Gurgaon, Haryana

Order no:[protected]-8897203

A product came in used condition with no tags. They are declining my claim stating that it has no tags. Its pathetic service. The reason i placed return is because its in used condition with no tags. How can i supply them the tags when it never came with any. I raised escalation and still, they didn't approve the claim....
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Arvind Sai
from Mumbai, Maharashtra
Jul 24, 2019
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money not refunded even after 20 days

Hello sir,
I had ordered five products out of which only 1 was delivered but even to recover the one i was asked to pay for the whole 5 products with a promise that my money will be refunded. It’s been 20 days and they haven’t refunded me my cash. Every time i call them they ask me for 24 hours for updating my bank details. I am really tired of running behind them. They have to refund me a total of 1266rs. My order number is[protected]-9389401.br...
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Ananthu268
from Mumbai, Maharashtra
Jul 24, 2019
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myntra returned product refund issue

Address: Arun bhavanam thottuvadaku chavara po kollam, 691583

I had purchases a highlander shirt from myntra.com on 21 june 2019. Due to quality issues i returned the shirt after 5days of delivery as they have 30 days return policy. Since then i'm waiting for refund, i talked to them on phone but they aren't responding. They told me that they have already initiated refund and i need to call axis bank or to call their customer care. I did visit the bank and called axis bank toll free number but they...
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Vanlalhruaii Sailo
from Barpeta Road, Assam
Jul 24, 2019
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complain about return and refund

Address: MYNTRA DESINGS 1546 47 1ST SECTOR HSR LAYOUT BANGALORE SOUTH KARNATAKA 560102, 560102

I bought a pant from myntra and the size is too big for me... It was delivered to myntra logistic courier, chanmari aizawl, and i collect my items and opened it and realised that the item was too large on the same spot. I returned it to the agent at the same time and they told me that they would process the return and refund. I did not took the item home to my place.

But i got a msg from the third day from my return request...
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A
aks07
from Mumbai, Maharashtra
Jul 24, 2019
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regarding refund

Address: Jasuja city, Dhanwantari Nagar, Jabalpur, Madhya Pradesh, 482001
Website: Myntra

I have ordered kurtis from myntra on 12/07/2019 and paid the amount of 2024 online. But then after i cancelled one of the kurti amount 624 on the same day.
Myntra sended me email that amount has been initiated, but i didn't recieve it. When i called customer care they told me to wait till 22/07/2019 amount will be credited. But when i called the customer care on 22/07/2019 they told me to contact bank. Now i am unable to get my refund....
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Anil kripalani
from Mumbai, Maharashtra
Jul 26, 2019
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fraud, misguidance and harassment in delivering prepaid ordered goods no 1113272-4773366-4408703 dt 24-06-2019 still not delivery

Address: 301 paramanai apt, am an talkies rd ulhasnagar 3, 421003
Website: [email protected]

With ref to IN[protected], raised complaint twice for undelivered goods order no[protected]-4408703 dt[protected], but there is no responce from myntra service team, after too many complaints i didnt even got any reply from correspondence team.after too many complaints they cancelled my order after one and half months using my amount for one and half month without any compensation stating technical issue.its a type of harassment...
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nikitasinha
from Bengaluru, Karnataka
Jul 24, 2019
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refund not received on my order

Address: 560094

I bought a product (New era cap) on 24th june 2019 and had returned it on july 4th 2019. I had received a mail saying that the refund of amount 656 rupees will be processed within 7-10 business days, but it has been more than 20 days and i have not received my money back yet. My order number is[protected]-7810701. Please look into this issue as soon as possible....
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S
sj2194
from Gurgaon, Haryana
Jul 24, 2019
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product is showing as delivered but I haven't received it

Address: Bangalore, Karnataka, 560045

This complaint is against myntra.
Very bad experience.
Day before yesterday, i had placed on order on myntra. Yesterday i got a message around 1 pm that your product has been delivered. I never received any call prior to delivery nor any mail, just a messafe product has been delivered.
When i reached my pg, i asked there, they haven’t got any parcel from myntra.
I have ordered earlier also and have always received...
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vikramh
from Delhi, Delhi
Jul 23, 2019
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product return under armour shoes

I had ordered and received Under Armour running shoes in the first week of july 2019. I have been following with myntra since to return these shoes as the app is showing that the product has returned to origin and i have no option to place a return request. I have send many email and called countless times to get this resolved and everytime i am told that within 24 hrs my query would be resolved. I am so sick and tired of calling their customer...
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Shwetalivivek
from Pune, Maharashtra
Jul 23, 2019
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service provided by myntra

I ordered one esbeda trolley bag on 24th june, 19. I didnt receive the product but myntra was saying that product is delivered. So i tried contacting myntra over a call and the assured me that this issue will get resolved till 16th july. On 18th july i received one mail that your product is delivered, but i didn't receive the product. Again same thing happened and on 15th july they called me n took delivery person on con call, at that time...
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Pripatil
from Bengaluru, Karnataka
Jul 23, 2019
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not refunding/withholding my money.

Address: 560037

I placed an order on Myntra app on 8th July 2019.
Order number :[protected]-2036101

A delivery agent from Ecom express delivered the item on 11th July 2019. I paid Cash on Delivery amount Rs.1952.
That same day I received a message that delivery was unsuccessful. Even though the item was delivered successfully.

I wanted to return this item as the size was not right. But Myntra was not allowing...
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Monika Jamdar
from Pune, Maharashtra
Jul 23, 2019
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wrong product delivery after 100% upfront payment.

Address: Bavdhan, 411021

On July 20th, 2019 I ordered Samsung Level U Wireless Bluetooth Headphones from Myntra worth INR 2, 999. Delivered to +91 [protected]
The order was delivered on 23rd, July 2019 with some local wrong pair of headphones. At the time of purchase the product was mentioned "non-refundable".
They are selling products on False Context and delivering improper products. They do not have a proper complaint escalation method in place....
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M
momita mondal
from Bengaluru, Karnataka
Jul 23, 2019
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issue with exchange/refund policy

Address: kanakpura road, 560062
Website: Myntra

Bought two products 1. Jeans 2. Sandals which got delivered today 23july2019and received by my husband since i was out.
And without opening the product (Since i was not at home) i collected the insider points for the same. But when i reached home and opened the packages 1. Jeans was too large for me 2. Sandals i was not comfortable at hence, when i tried to return it the return/exchange options were disabled for the same. And when...
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Shubhrajeet Ghosh
from Noida, Uttar Pradesh
Jul 23, 2019
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my product was not delivered even after one month of my order date

Address: Kusum Enclave unit-2, opp. Naveen Buniyadi school, MLB school road, Napier town, Jabalpur (M.P.), Jabalpur, Madhya Pradesh, 482001
Website: myntra.com

My order no. Was 111297106696150439503. I had placed this order on 21st june 2019. The product did not reached me till 18th july, so i called on customer centre and complaint but still my problem was not resolved. So at last i had to cancelled the order. Even after cancellation did not received full money.
Very bad service by mytra. Expected the problem should have solved after registration of complaint....
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V
vinay bhalotia
from Mumbai, Maharashtra
Jul 23, 2019
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fake orders eating up my myntra credits

Address: Kolkata, West Bengal, 700019

Fake orders being placed from my account from my myntra credits. The address and phone number is of some other person. I did not get any update of the order on my phone number.

My credential of the account has also changed.

The privacy is being breached and it is a clear case of data theft from myntra datacentres. My address, email id, phone number, past order details and other sensitive data is now in the...
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Amisha Rana
from Mumbai, Maharashtra
Jul 22, 2019
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highlighter

I am a regular customer of myntra and everytime i am satisfied with your service but this time i ordered many beauty products which came one by one as i chose cash on delivery for my products all the products were good but the one which was wet and wild highlighter was not there and wet and wild blush was there instead of the highlighter and it was in a very bad condition i paid 607 rs for the package which was the price of wet and wild highlighter...
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Amisha Rana
from Mumbai, Maharashtra
Jul 22, 2019
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wet and wild highlighter

Address: 133/5palace colony mandi hp, Mandi, Himachal Pradesh

I ordered wet and wild highlighter with many other products which came one by one as i ordered them to pay cash on delivery with order number:[protected]-4164101 i am a regular customer of myntra and everytime i am satisfied with their survice but this time i got a wet and wild blusher instead of highlighter i paid 607rs for this and i got a completely different product with very bad condition i hope u do something about this as soon...
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