Claimed

Myntra.com Complaints & Reviews

www.myntra.com

1

Last updated Oct 26, 2024

Complaints 9819

Resolved

807

Unresolved

9012

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

Myntra.com

Complaints recently resolved by Myntra.com customer care

View all complaints

Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 306

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Darjeeling town, ladenla road, Darjeeling, West Bengal, 734101

Website: Myntra.com

I ordered a jeans and a t shirt of order no.[protected]-6916703 from Myntra app through online payment method by SBI debit card and later on cancelled the order due to some product related issues but the refund of amount 1874/- is not done at all.After calling them several times they finally asked my bank account details so I gave, but they provided me with some *unvalid reference number* to show it to my bank, as I've contacted several...

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

As per your claim, the 'Pepe Jeans Boys Black Solid Biker Jacket' was used or defective from the shipment/package of the mentioned order.

After conducting a thorough investigation and review of your claim, we have found that the products were dispatched from our warehouse in a properly sealed package after a stringent quality check.

We have also received a confirmation from our Logistics team that the package...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gandhinagar, Gujarat

I had purchased myntra gift card and redeemed on my myntra accoutn. Now at the time of purchase it was asking for OTP and OTP was only sent by them on email. I was not receiving my email while inquired with customer care, i was told my email id has typo error so I need to create new account to get credit of myntra gift card. I created new account and inform myntra customer care. Their support executive has suspended both of the account due...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Indore, Madhya Pradesh, 452010

From 3nd june 2019 i am trying to return the Lobby Pink jwellery set which i recieved on 26th may only. ekart logistic came for pickup and said the bar code no. Is not matching and that the product is mismatch. I tried 4 times for return of the same product, complained thrice on myntra customer care complain number IN[protected] ( Rubina, Saurabh, Surbhi etc) explain them even provided them with the bar code no. which is matching...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Pacific dental college and hospital,debari, Udaipur, Rajasthan

I ordered 5 things on 5th of may 2019 n received the order on 8th of may as i was out of station i tried it on 7th of june and as soon as i tried to place a return request at 3:30 pm there was no return option i called myntra contact service at 3:44pm and he told me that he placed a return request n i will get a message in next 24 hours but i didnt get any update then i called the myntra customer care service today on 9th of june and they...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: J-27, J Block, sector 41, Gautam Buddh Nagar, Uttar Pradesh, 201303

I purchased one skirt from myntra. At that time, it was showing 30 days return policy. Now the same item is showing 7 day return and exchange policy, it is not my fault if service is changed. Now, I am not getting option for return. It is not good to change your policy for older customer that has already purchased with different policy.
I have the screen shot of all the polices.
Don't try to fraud with the customer....

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 34MMIG NEHRU ENCLAVE SHAMSABAD ROAD, AGRA, landmark- wellam garden public school, Agra, Uttar Pradesh, 282001

Sir,
My myntra account is deactivated without any legitimate reason and i have contacted to myntra's customer representative and they all have given assurance that your product which you ordered will be definitely returned but after 3-4 days i got a email that your account is blocked and my hard earned money by which i ordered a product which i want to return to get refund is also blocked.
so, i'm requesting you please refund...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Have Myntra acount as [protected]@gmail.com. On Julne 4, my account has been deactivated stating some weird reason mentiond under the hidden Terms & Conditions. Even asked several time, I'm receiving the same scripted answere by the CSRs Muhc before the account fot deactivated, have placed orders. The previous orders delievred can't be returned and when asked for a reason, they again give std robot answers. As the order is placed much before...

Helpful

Be the first one to find this review helpful

Found this helpful?

My account has been deactivated stating some weird reason mentiond under the hidden Terms & Conditions. The previous orders delievred can't be returned and when asked for a reason, they give std robot answers. Need a resolution to return the products or activate my accnt
As the order is placed much before this drama happened, won't we given the right to return the products which we don't want....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 201306

This is regarding the *non-delivery of the product* for order number[protected]-1313801 placed on 3rd June, 2019.

Myntra people are saying that it has been delivered, however, it has been not.

There is a discrepancy in the SMS that I have received. One says "could not deliver", the other one says "delivered". The app says that it has been delivered. Neither me nor any of my neighbours have received it.br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

I have ordered a puma black evostripe ultimate track pants along with one more product with ORDER NO:[protected]-9063803. When i have opened the order i realised that this is a fake product not matching with the image shown on website. The reason which I have mentioned while returning is that Product is not Original and not matching with the image shown on the website. The delivery rejected my request based on the product is not matching...

+6 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560037

Hi team,
I had bought a few products from myntra on 26th may. Some of the delivered products had fitting issues and another wasn't of the quality as shown in pictures so I wanted to place return requests . But they have blocked my account for some unknown reasons. I tried raising a concern through there customer portal but not getting any results. It has been 5 days since i lodged a complaint on there customer help portal but no resolution...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 5921 MODERN HOUSING COMPLEX, MANIMAJRA, CHANDIGARH - 160101, Chandigarh, Punjab, 160101

Fake product received!!@myntra @MyntraSupport My friend had ordered a Fossil Q Exploris Touchscreen Smart Watch for INR 13, 614 and paid by COD and we have received a tampered package and a cheap fake product!! The entire package tampered and the customer care is giving silly replies and only telling us to wait and wait!
I am truly disappointed, as I have been a customer for a long time and I had a lot of faith in the brand! Receiving...

+5 photos

Helpful

3 other people found this review helpful

3 found this helpful

Address: Bramchari Road , H.NO - 290, Mahendergarh, 123029

My order is not picked up by you till yet. Why? I requested before 3 days and I was given time on two dates but wasn't process. Please pickup it as soon as possible. I may go on a trip. Your service for pick up is not satisfactory. No information is given time to time. There's no call service for inquiries. I'm not satisfied by the product and service. There should be facility for calling in customer care. I tried many times but no response....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had returned item (U.S. Polo Assn. Denim Co. Men Olive Green Printed Polo Collar T-shirt) on 31st May with price tag & other labels also but, kept on hold due to pricing tag missing.
I dropped a mail and contact customer care but, they did give proper solution for return item.

And I contacted customer care agent they have been telling wait 24 to 48 hours.

Please take a proper action who is the quality...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Spice Board office, Six mile, Behind PNB bank, G S road, 781022

I bought Myntra gift cards for my company in bulk last and they were supposed to expire on 6th May but while trying to use them on the last date of expiry, Myntra website displayed that the voucher already expired a day before. I sent an email to the concerned person at Myntra a month back and there is still no response from them. Please help close the issue at the earliest...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 3 sohan kothi, Ambedkar circle, bikaner, Bikaner, Rajasthan, 334001

I am a frequent customer of MYNTRA with the email Srashti.[protected]@gmail.com and i have bought many many products . In last few months some sale was going on and i ordered many items . Now my myntra account was blocked for reason best known to the myntra team. And now I have approx 6000/- rs products & I want to return few products & I have the right to raise the return in 30 days but I am not able to make a return request. i have to return...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: CROWN APARTMENT FLAT NO 505 WELCOME CITY, shahberi, near modern public school, Ghaziabad, Uttar Pradesh, 201009

Website: Myntra

I have order the shirt on 23 May from myntra and the shirt was came damaged and I have asked the reason from them and they are dening saying they have done quality check and the employees disconnected the calls many times and without helping me I would like to take action against them and need necessary help being a customer.I need this to get this resolved bcz being a customer they are dening to help at all....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru,, 560068

I ordered a shirt from myntra.com on 28th may and its delivery date is 03 June 2019, but still didn't received the order for order no
Myntra- Delayed Delivery for Order Number[protected]-2026003.
once i called from 03rd June on wards support team is telling me the same thing please give us 24 hours time we are looking into it.
from last 5-6 days i am listening the same thing from myntra support team....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi,

I had ordered few cloths from Myntra on 20th may. I got delivery of one product on 22nd May and for the remaining product I got a delivery delayed message. So I didn't follow up with Myntra till 27th May. When I called them to check the status of my products, they said it's already been delivered and shared a POD.I told them the signature is not mine and asked them to cross check with the signature of the other product...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment