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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

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Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

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transfer myntra credit amount to my bank account

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Myntra.com reviews & complaints page 76

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I am trying to login into the account after few months and they have blocked my account without informing about the same.

Before that i was able to placed the order . I might have placed a lot of returns that is because they have old products and they sale duplicate products over their site.
So, if this is the reason for it, then they should get their quality check first also they shouldnt allow more than 5 products...

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Address: Myntra DesignsPvt. Ltd.Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Devarabeesanahalli Village,Varthur Hobli,Bengaluru – 560103

We ordered a Marc Loire Women Grey Woven Design Block Heels (Size: 39) (Image attached) from Myntra.com on 16 Feb 2022. We received a wrong product on 23 Feb 2022 (refer to images). The product was also physically damaged (refer to the attached images) and a totally different one than what we ordered. We initiated a return and the pick up guy rejected the pick up stating that the product image that he has and the one we are returning are...

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Website: Myntra.com

My mynyra account was blocked due to excessive returns as per told me by customer care. So I tried with different mobile numbers but another two numbers have been blocked simultaneously by auto search of Internet or address. How can myntra loose so many customers??? I've been a frequent and a loyal customer to myntra always. Still I wanted to be a part of myntra. Its my humble request to unblock at least any one number so that I can start...

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Address: India

Order no: 119777832863527874003
I ordered(26th of Feb'22) kurta and palazzo set but received only the kurta on 7th March. I raised a complaint in Myntra and the delivery exe picked up my kurta as per my complaint but he put my return on hold post pickup and asked me to get just the approval from myntra which he mentioned would take only 2 hours and would reach him within same day. From 9th of March everyday I had been calling up Myntra...

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I have ordered only 2 jeans on 8th of march and still it isn’t arrived. So bad experience for the very first time. My Order ID # 1198561 [protected]...

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Recently I ordered a pair of "Puma Women White Cruise Rider Colourblocked Sneakers" in size 7.

I received my order on 11th of March 2022, the condition of the product was very bad, the box was completely torned off, shoes were dirty with marks all over it.
The only reason I accepted the product from the delivery guy was only because the box was covered with the Khaki coloured Paper Packet of Myntra (in which they usually...

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Website: myntra.com

Order ID # 1198290 [protected] Roadster women blue shin fit, this item doesnt have a tag and only received in a plastic cover with some barcode. Now return is being rejected. When I call to CS, some ### is saying investigation is done and Iam wrong, so return is being rejected. This is a cheap trick. When I didnt receive the tag, how will I return with it????...

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Website: Myntra

I ordered a pant and a top from Myntra and i received a notification saying the product has been delivered. But I didn't get a call from the delivery agent and I didn't receive the package too! I expect a refund or demand the package to me on my hands asap! I didn't expect myntra to be THIS CHEAP!...

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I had raised a pick up around 15 days
back, next day a pick up agent comes and rejects the pick up based on a
barely noticable dust mark at the back side of the dress which even i did
not notice and which as per him was a so called "damage". Firstly i had
called the myntra customer care around 10 days back as my return status was
put on hold and then the next day i get an email that my issue was
"resolved"...

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1. I ordered ‘Moda Rapido Women Pink Floral Embroidered Yoke Design Straight Kurta’ on 26 Feb 2022 in Myntra. Myntra is claiming that it is delivered, but I have not received the product.
Order details:
Invoice Number: I0622KO[protected]
Order Number:[protected]-8902703
Invoice Date: 26 Feb 2022
Order Date: 26 Feb 2022
Paid: Rs 1969.00

I have contacted Customer care, they are...

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Hi Team
After all my efforts and mental trauma being faced, I have reached you for a solution.
I have been cheated by Myntra and it’s courier partners and faced following problems:

1/ On 5th March 2022, I have received a product delivery of hush puppies shoes
Order ID #1198028 [protected]
for a prepaid order of Rs2974 . To my horror, when I opened the sealed packed, there was a broken box...

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Website: Myntra

Hi Team
After all my efforts and mental trauma being faced, I have reached you for a solution.
I have been cheated by Myntra and it’s courier partners and faced following problems:

1/ On 5th March 2022, I have received a product delivery of hush puppies shoes for a prepaid order of Rs2974 . To my horror, when I opened the sealed packed, there was a broken box with old dirty used shoes of some person. br...

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On 8 March 2022, I ordered Noise Mini Air Buds. On 9th March 2022 i received the parcel which is empty from inside nothing was there. I called the customer care executive of myntra and they ask me to wait till 12th March for the resolution and now today 11th March they closed my request and tell me that we don't have the video evidence o[censored]nboxing the parcel. I am very disappointed with there services. I am asking my refund or the product...

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I have ordered a product from Myntra app with order Id[protected]-7903501. As the product was as per expections, so I create a return and product picked up on 10th Feb 2022 through xpressbees logistics.
The product was in transit from 10th Feb 2022 to 10th march 2022, one complete month.
I confirm that I have shipped the product which I received with all tags intact.
As this can be logistics fault, still they declined...

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I have placed a return request on 26th Feb 22 but till date the order is not picked up nor I have received any concrete response from MYntra. Myntra is simply extending the pick-up date. Currently, it is showing 21st march 22 as the pickup date that is almost a month from the return request.

My money is blocked nor I am able to use the product.

This is simply unacceptable.

order no.[protected]-8775801br...

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Address: Wadala

Order number[protected]-6819001
From the total 20 products that I ordered 5 got delivered on 9th March 2022. I placed return request since I had fitting issues with all 5 and bigger sizes were sold out. Same day return was picked up in the evening. The pick up agent asked me if all tags are intact and I showed him each item before he accepted it. Next day I check the app and see that refund is on hold due to quality check fail....

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Dear Sir/Madam
I've ordered a product(mitera navy blue floral embroidered sequinned organza saree) . The delivery date of the product is 19th March due to emergency I want the product to be delivered before 17th March
Please deliver the order as soon as possible...

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I have placed a bulk order on Myntra of 20 products out of which 5 products were delivered on 9th March 2022. I tried the products and placed a return request on the same day and it was picked up by the agent on the same day itself. While returning I showed each item and tags to the person who had come to collect the items. Every time refund is initiated maximum by next day however in this case it was kept on hold as it failed quality check....

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I ordered a T-Shirt and it got delivered today at 1:30 pm. I had to pay Rs 349 at the time of delivery. I gave him Rs 500 and he returned only Rs 50 instead of Rs 150. I thought he will give me Rs 100 more but he wore his helmet and went back. This is my Order ID # 1198519 [protected] and I want my Rs 100 back. I waited for mote than half an hour thinking that he might be back but he didn't come....

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I had ordered 2 dresses from Myntra out of which only one was delivered in the package.The other dress was never delivered yet the status of the order is being displayed as delivered in the app.Have raised multiple complaints already to the customer centre still no action has been taken and the issue is marked as resolved even though it has not been resolved(Screenshot attached)
Since this was a prepaid order I had already paid 3000...

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