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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Denied to Refund Money

Refund not given after 3 weeks also post return of product

Product return not allowed

Myntra.com reviews & complaints page 78

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Address: Gurgaon Haryana

I ordered a Nike women white Court vision perforated sneakers and received a fake white shoe instead. I messaged the customer care thrice, talked to their customer rep twice, where they claimed that they have sent me the right product, which obviously I didn't get.
I have always trusted Myntra but they ended up fooling me. I am really disappointed as I have saved money to buy the shoe, and now I can't exchange it nor can I get back...

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Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068

I had ordered a pair of high heels from BATA, which was delivered on February 22, 2022. I always wear a size 6, which ordered here as well. I found that the size was too large (which made me suspect mislabeling). I attempted to return it. Now, I had only worn it to check for the size, and the label was intact. It was also dusty when it arrived. When the agent came to pick it up, he mentioned that the heels were dirty, implying that I had...

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Address: Thane Maharashtra

I ordered shoes from Myntra on 21feb 2022 and they turned out to be the ones different from what was shown in the website so i quickly put in a return request for the same, the brand was same but the colour and size was not as i had ordered. I had not even tried it on seeing that this was clearly not what i had ordered. They put my return on hold after pick up and two days later said the quality check failed and the product will be re shipped...

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I placed an order of Tommy Hilfiger Olive Green Scanton Fit Chinos, but I didn't like the colour of the product that's why I wanted to return it, but I don't know why my return was put on hold saying that the product is wrong by the pickup boy, then I even shared image of the product to Myntra for approval as the product was not different it was the same that was ordered but as I didn't like it I was returning but my request was declined....

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Ordered a mango top on 23rd February and it got delivered the very next day. As soon as I opened my package it was a different product (top) in the same colour, I contacted their customer care service by writing down the issue to them, they asked for some pictures and tags and after that within 48 hours I got a revert back from them that they can’t take it back because according to them their so called quality check is done before shipping...

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I am a frequent customer of MYNTRA and i have bought many many products . 15 days back my account was locked by Myntra without any prior information to me . I called their customer care 4 times and spoke with them but none of them told me the reason for blocking my account and also they could not resolve my problem. I have balance of Rs. 2400 in my account with Myntra Wallet which Iam unable to use since my account is locked. The customer...

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Address: Near railway station lakheri

Website: www.myntra.com

Sir please help
Myntra site I was order my product but product was completely tampered poor quality and many other quality issues.
So I was return this product.
Before many days I was extremely return request was fill but server problem was request was cancel.
So please return this product please.
I humble request.

Please Myntra...

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My friend ordered a top to me from your website on 10th Feb 2022 and I paid for the product using UPI(Gpay). As the fit wasn't perfect, Ireturned the product and asked for refund. It was said that the refund processed and it will be credited within 1 day to my upi account . But it's been a week, but she did not receive any money in her bank account from Myntra. How long will it take for the money to reflect in her account? It was also mentioned...

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I had placed an order of a pair of Mango Jeans on Myntra. I had ordered Indian size 30 and received Euro size 34. It is an incorrect product that I received “without any tags and packaging”. When I tried to return it, the request kept getting declined constantly. I have earlier also received products without a tag and I checked with friends, and it has happened with them as well.
For the past one week I have been calling the customer...

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My return is put on hold. I order shoes from myntra with order ID (119587688871785861403). The shoes were brand new with all tags but due to large size i posted a return request. My shoes were not dirty as i didnt wear them outside but the pickup executive told they are dirty and please return them under category o[censored]sed product received. Later he itself put my shoes on hold. Shoes are crystal clear and new. I just want to return them because...

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Address: 31 Doctor Lane Entally Taltala, Kolkata West Bengal, Kolkata, West Bengal

I had ordered a noise airpod mini on 25th February 2022 and somehow due to some tenchnical glitches my number was wrongly sent to the logistics and because of it I could not take my order even though the delivery was at the door and and i could not receive the otp as a wrong number was given by the Myntra support team and now when I want to cancel the order I am not being able to cancel it as the option is not available and my 999rs is stuck...

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My account is deactivated and need a solution for the same. You cannot just deactivate my account without any warning and just not provide any alternatives! My orders are blocked and not able to return anything anymore! How is this absurd behaviour justified? Need this sorted out asap!...

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Website: WWW.MYNTRA.COM

I have ordered shoes on 15feb 2022 and raised multiple request for returning the product. Called sevral time to customer care and also tried my best to explain the product is unused. Then also they are rejecting my request over the call and not resolving my complaint. Reason they are giving is quality check failed. As per the discussion i have mailed them the images of the product and all the images clearly shows that the product is unused....

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I had ordered for a pair of sneakers and the same was delivered on 25th February 2022. To my dismay I found the size of the shoes was too small and did not match the size I had ordered for. On 25th February 2022, I at once requested for an exchange for another product, but the exchange was denied (26th February 2022) citing outlandish reasons like small stain etc. when I had simply not even tried the shoes as I found it to be small. Myntra...

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Regret using Myntra.

This is to bring to your the pathetic services that Myntra has been providing of late.
I was a loyal customer to Myntra since more than seven years but this last buying experience has made me belive that Myntra is no longer a provider of quality services.

I bought a product which I had marked for return (unused). First the delivery guy refused to pick from door step and asked to bring...

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Address: Goa

I had ordered two products from a saree and a lehenga. I did not like the stitch and design of the lehenga and i did not like the pattern of the saree, the blouse piece in the saree is of maroon color and the saree is of pink color which is total mismatch. I want to return both the products.

I had called customer care around 15 times and they say they had sent a proper product and cant take it back. I never said the product...

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I had ordered a wrogn shoe on feb 23rd 2022 from myntra which they delivered cery quickly on feb 24th. I tried the shoe out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pickup was done on next day (25th) wherein the delivery agen checked everything and approved the same till that time the product was absolutely...

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Myntra decided to lock my account saying I have violated security terms without a single notification or warning. Even my order was accepted, they locked it after delivering the items because they knew that if they lock after the delivery I wont be able to return. This is so unfair and injustice to customers like us. Anyways I reached out on mail [protected]@myntra.com and their customer care to at least return items because while placing the...

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I placed my order on 25th Feb 2022 and paid through Paytm. Rs 1638 was deducted from my Paytm but the order did not get placed and Myntra is denying the fact that the transaction was successful....

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Address: Bangalore

I had ordered Tommy Hilfiger men's Navy blue casual sneakers on 13th February 2022 from myntra. It arrived on 18th Feb. I tried the shoes but due to fitting issues, I decided to exchange them with another size (Earlier, I had ordered size 9 and requested an exchange with size 10.5 inches). I requested for the exchange on that very day(12:35 PM). I did not misplace any tags or anything that came with the product. The pick-up was due Tuesday...

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