Orange Tours and Travels Complaints & Reviews

Your service is very poor, you guys charge for an AC Volvo sleeper and the driver does not turn on AC and runs the bus by turning only the blower on. Despite of repeated complaints to him, he turns the AC on for 5 mins and then again runs on blower.

I was feeling suffocated and running out of breath coz of this. If you guys dont have money and want to save diesel, dont run the service.

OTT 199
30th April...

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I am travelling from chennai to Hyderabd, I have booked sleepr bus 2 seats, after sleeping some time i found water started leaking from AC and I have told driver and he made arrangements to shift me to next seats but after 15 min again water started leaking into beds. I have complained again but no reaponse from driver. These kind of situation leads to shot circuit and qill cause fire. Over all not only cleanliness but the response from complete...

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Address: Plot No : 02-163/NR, Beside METRO Wholesale Supermarket, Suchitra, Hyderabad - 500067, Telangana Phone No: 04044454647

During booking ticket from orange they shown bus pictures are very different luxurious in reality provided worst bus Karwar to Bangalore. The bus providing very old buses with full of vibration and chattering sound.
The maximum speed 80 as I checking on Google map very uncomfortable. A/c sleeper very narrow.

The sleeper clothing's were dirty. not washed .

The Bus Number : AR02A9677...

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My mother in law travelled from Bangalore to Pune with bus number: AR01G4149
Single lady travelling in bus.

Bus hygiene was not good & smelly.
After paying 1800+ Rs, no hygiene is maintained in the bus.

Pathetic condition.
Henceforth I will not prefer Orange travels....

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Inspite of paying Rs1000 more than the regular fare we have to struggle to travel a distance or around 18hours journey without AC. And horrible response from the customer service...

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Address: Karimnagar

--
From: *Karimnagar*
To: *Bangalore*
Bus Partner: *Orange Tours And Travels*
Service No: *OTT-1078*
--
AbhiBus Booking ID: AV[protected]
Bus Partner PNR:[protected] /[protected]
--
Journey Date: *13-Apr-2023*
Departure Time: *18:15*
Seats: *U13*
Bus Type: 2 + 1 (42) PLATINUM SCANIA MULTI AXLE SLEEPER, AC, LED- AC
--
Boarding Point: Karimnagar,...

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Address: Hyderabad

I am an aggrieved customer of Orange Travels.
On Apr 6, 2023 I travelled via Orange Bus from Bangalore to Bombay (Ticket no.
[protected], the journey was a pleasant experience.

It is now 4 pm on Apr 10, 2023 and I have just boarded the Orange Bus from Bombay to Bangalore (Ticket no.[protected].

Even before Boarding I have been subjected to extreme harassment - details below:

1. Bus...

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On 2/4/23, I booked the bus from Pondicherry to Cochin. At the beginning, we were picked up by a Mahindra mini bus and travelled almost 40 km in that. We had booked for Volvo sleeper. After travelling in that mini bus, we were informed that we need to switch to another bus after half the way. Tried to talk and faced with an attitude and was told to go, if interested or else get down and go elsewhere, that too about 40 kms away from boarding...

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Dear Team,

My self Ch Anup Kumar from Hyderabad on 31st March 2023 Travelled to Bangalore from Hyderabad I Have gone personally to Orange Travel Local office which is Located in Mehdipatnam Pillar Number : 54 and Book the Ticket got a confirmation Massage Bus is Booked I asked a physical Ticket copy operater Told Printer is not working you will get what's up massage but I have not received again I ask then operater told I...

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Address: Hyderabad

Dear Team,

My self Ch Anup Kumar from Hyderabad on 31st March 2022 Travelled to Bangalore from Hyderabad I Have gone personally to Orange Travel Local office which is Located in Mehdipatnam Pillar Number : 54 and Book the Ticket got a confirmation Massage Bus is Booked I asked a physical Ticket copy operater Told Printer is not working you will get what's up massage but I have not received again I ask then operater told I...

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Address: Orange Travels Bangalore

28.03.2023 I was traveling from Bangalore to Tuticorin through orange travels OTT 1063. Bus met an accident and some of passengers are injured. There is no other alternative buses, so i travelled from salem to tuticorin via government bus. I requested full refund amount of my ticket, since I travelled entire journey by government bus. I didn't refund get the refund amount. Attached bus ticket and bus images at the time of accident. Struggled...

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Address: Mehdipatnam

During booking ticket from orange they shown bus pictures are very diferent luxurious in reality provided worst bus hyderabad to Mumbai driver cleaner bad behaviour providing very old buses with full of sound maximum speed 80 as I checking on Google map very uncomfortable a/c sleeper very small I never recommend this travels never use in life...

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What is this nonsense travels driver demanding extra charge's Wrost travells orange waste service

[protected]...

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All the passengers travelling from Bangalore to Goa (AR01H7812) were interchanged with the passengers who were traveling from Goa to Bangalore by bus (AR01G4143). The bus operator did not follow the covid protocol as the bus was not sanitized, and the passengers were given the same bedsheets, pillows which the other passengers had used before, The bus AR01H7812 did not had Goa permit and hence they woke up the passengers at midnight 3am and...

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Worst maintenance for bus services...

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Address: No 18 Isec Road

I had booked my ticket from Bangalore to tirupathi on 5 2 2023 in Orange travels and it was told and also written in ticket that arrival time is 9 o'clock but bus reached 12 30 . In this connection i write to bring to your notice it is fraud and cheating passenger, i need proper reason since no traffic etc...

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Had booked a bus ticket to shiridi on[protected], vide PNR No:[protected], in the name of G.Krishna Mohan rao .
My Boarding was at 5.40 PM on[protected].
I waited at the boarding point from 5.30 p.m.
I have not received a single phone call from your driver.
And the driver left to shiridi without picking me .

I was put to lot of inconvenience. I tried to call your other drivers, office staff and your...

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Address: Hyderabad

The worst condition bus has been assigned and it's smelling badly. The authorities are very irresponsible. We got stuck in the middle of the night....

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Address: Visakhapatnam

During my boarding Mr Kranti, khasim, Babu are very rude towards me which was not at all acceptable.

For an un healthy person they are treating in such a way is very bad part of Orange travels.

For bag check-in i have asked for the responsibility for my luggage because the cabin crew and driver wants to check my luggage, I agreed and asked for taking responsibility for my luggage after check-in they are not...

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Orange Tours and Travels Complaints & Reviews

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Delay in journey due to bus repair

Driver turns of AC and runs the bus on blower

Leakage of water from AC into beds and no cleanliness inside the bus

Poor service .

Pathetic & unhygienic

Charged more with poor service

Regarding bus Driver and cleaner behavior and Ac

Harassment by Orange Tours & Travels Bus Driver & Tea.

Poor quality service and safety issues

Ticket

Ticket soft copy

Orange Bus Met Accident and I didn't get refund

Orange travels Hyderabad to Mumbai worst very old minibus

Bus driver demanding extra charged

Change of bus due to no permit

Bus seat

Miss guiding arrival time

Bus left without picking me

Worst condition bus

Rude behaviour with me

Orange Tours and Travels Complaints & Reviews

File a complaint to Orange Tours and Travels

Recently resolved complaints

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Orange Tours and Travels reviews & complaints page 3

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