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Orange Tours and Travels Complaints & Reviews

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Updated: Sep 14, 2024

Complaints 505

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So far, so good. Orange Tours and Travels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Orange Tours and Travels will keep up the work and continue to help more customers with their concerns even better 🤝

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Hello, I am pavan kumar .. I have a issue with your driver named *YADAGIRI & B.Gangaraju ( KAKINADA - HYDERABAD) * orange travels bus number (AR[protected]

Actually I had a parcel box from kakinada to Hyderabad I need to collect it at lb nagar as per driver said he told me to call by 5 am and I called him since several attempts he didn’t answered the cal and when I called for last time he answered and spoke to me rudely with...

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I had booked orange travel bus for Jan 13 2023, boarding time-10:50pm
We got info from driver around 10:30 like from bus will be there at stop in few min but around 11 he informed like bus got breakdown and they were arranging some pickup van
After that call there's no response from driver for any of the calls, we had reached out orange customer care and got to know bus got cancelled... Me being the girl standing on the road...

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Address: Hyderabad

Bus no AR024128 seat no H1 has no window the air comes into the bus and distribuing the passengers . May this compliant will rectify to the next day passengers . Thankyou !!!...

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I have a ticket from ladki ka pul ( Hyd) to salem on 11 jan 2023 ; PNR :[protected] ; i got a message that pick up van will come and take us near Bank of baroda ; But we I checked in Google map there were 3-4 branches in that area ; I was confused and contacted the numbers that I got in whatsapp message ; No one responded properly; The contacts numbers that I got were those of bus drivers ; They were shouting at me over phone and told me that...

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Although I paid lot of amount, I have faced lot of difficulties during the travel. First thing the staff didn’t instruct me properly regarding the pickup point even though I called them multiple times to confirm pick up location. Secondly their charging point is not working. And when I asked the staff regarding the same they answered rudely...

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Orange travels is good, but they are not at all able to ensure the timelines. We were coming from Warangal to Bangalore on 20-Dec. Schedule reach to Bangalore was around 7.30 However, they could drop us at around 9.45 a.m. Samething happening again today. My wife and son are travelling today again same problem. It is 9.45 a.m., and they are still to be dropped at our drop point. They have to seriously work on it as all our plans are taking...

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Address: Eluru

Bus is not clean and not maintained well and chargeing high price for ticket and always buses are breakdown between Eluru to Vijayawada and staff are not decent

They will offboard passengers on middle of journey and not behave properly and they are not providing any facilities during unexpected offboard during the journey because of breakdown of bus or any other technical issues....

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Hi, this is to inform you that I booked orange travels from Trichy to Hyderabad to travel on 18th Dec 2022. I travelled through 4 different bus operators to different places during my trip but travel experience with orange was horrible! Worst experience among all bus operators. It was not at all clean, they have given us used blankets, used bedsheets (smelly), dirty pillows (bad odour), dirty curtains, ac was working like how it works usually...

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This is a compliant about Bus AR02B4448, Marathahalli to Ernakulam, seats U20-U21 dated 15th December 2022.

The bus itself was dusty, and our sheets were spoilt. The Window seals were dusty and spoilt, and the seats were smelling. I've attached the pictures. This is not expected for the price we payed....

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Address: Tanuku

I call to and where I have to wait driver said tanuku kamadaynuvu complex but after few minutes driver sad come to highway said how it possible its already heavy rain this is not correct I want compliant on driver...

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I have booked orange travels bus from banglore to hyderabad on[protected].
My bus was at 9.pm and the bus came around 10 pm to the stop.
My dropping location is lakdikapool but they stopped bus at kukatpally and said this is the last stop. I called to customer services they have not responded properly. They stopped 10-12 kms away from stop and the driver is very rude. I stood on road for more than 40 minutes with luggage after...

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Address: Nagole

Sir I'm madhu travelling to hyd from Mumbai even paid 1900rs I got the conjusted seat with out any eminities...

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Hi,
Me and my husband(karthik) booked a travel from Banglore to Hyderabad via abhi bus in Orange tours and travels.We had our boarding time at 7:05 pm we reached the pickup point by 6:45 pm and called the orange travels customer care since we did not received the bus details in message and they provided the bus number and driver mobile number.We called around 7 they said we will reach by 20 min and after 20 min we called them they...

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Address: Bidar, Karnataka

Worst bus experience ever…
I had traveled from Basavakalyan to Bangalore on[protected] at 6:45 PM seat no L11and L12 and booked two tickets one pick up from Basavakalyan n another one from humnabad and we had luggage n even with the help of conductor only I dropped my luggage in bus dicky in humnabad but he didn’t give me luggage tag since it was raining and other people are rushing to drop there luggages in bus..so when I got...

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Staff not suporting and seat not good, dirty, bus change in mid of night 2am, it is totaly harrasment, i wil file legal case on oramge travel....

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Address: Hyderabad

Hello orange travels, I am raviteja from Hyderabad. I have travelled in orange travels on 6th September to goa and i have forgotten my iPhone charger at your bus. I have trying to reach you people but no one is giving good response and i was not satisfied with this services which you provided to us. They are saying that we don't know but after we get down from the bus at goa the bus will be cleaned after reaching to goa right then they have...

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Address: Orange Tours & Travels, Plot No 02-163/NR, Beside METRO Wholesale Supermarket, Suchitra, Hyderabad, Telangana 500067

Sir

Through the column of your esteemed daily, I would like to draw the kind attention of the concerned authorities and common masses towards rude and rough behaviour of bus drivers and conductors towards the passengers. They lack basic etiquettes and manners.
My name is puneeth I'm traveling from kurnool to banglore in service no:ott-83 bus.. I asked him to stop for rest room he denied saying that I won't stop.. Do...

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Address: Bapatla

I have travelled by Orange last night from Bapatla to Bangalore PNR :[protected].

Journey started at 8:40pm but didn't stop for Using washroom till 3:45am.
They have stopped at some place (Punganur-Tirupathi highway).
As many other travels were there, time is delayed for me and my berth-mate(another girl from Chirala). to reach bus from restroom.
Mean while without checking us, our bus left.

Another...

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OTT number 198. Shirdi to hyderabad bus breakdown caused delay in reaching the destination due to poor preparation from orange travels. I demand 50% of the ticket price refund....

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Address: Hyderabad

Parcel booked from suchitra to bhubaneswar but parcel not arrived orange travels staff also not given response Any for the booked parcel ware is my parcel they is costly items is there in parcel...

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