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Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

connectzone.in

3.1

Updated: Apr 6, 2024

Complaints 225

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140

Unresolved

85

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Disconnect the broadband connection

Fraud company not solving the problem

No range of internet

Wifi Broadband not working from last 3 days

Request go Disconnect my broadband

Most useful reviews

Deactivation of broadband connection

Fake calls and harassment calls from Connect Broadband company

disconnect Internet

No range of internet

Issue of fraud Bill without broadband connection

threatening money after disconnected wi-fi

Quadrant Televentures / ConnectZone.in / Connect Broadband reviews & complaints page 4

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Address: Jalandhar, Punjab, 144003

Connect salesperson called me in last week of July 2018 from [protected] and sold me internet connection that would give me unlimited data at 50mbps speed.

Immediately after installation of new connection[protected], I confirmed in the Welcome call that I have opted for this tariff plan for unlimited data at 50mbps speed.

Four days after connection was installed, another salesperson called me and told me that...

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I have contacted connect customer care many times for disconnection of my ftth 194811 but i have received no response or any action from them . They know just to fool people. Never recommend connect to anyone.i have also sent emails to [protected]@infotelconnect.com from there also i have received not a single response or action.customer care executive on call always say you will get call from concern department but till now i havent received...

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I want to disconnect my broadband.I don't find it economical & irritatingly slow.With hidden tricks you had been manipulating financial terms in your favour. You started with 700/ & cleaverly went up to more than one thousand.last 20 days of each month it used to be very slow.cleverly slowed down, a sort of instigation for opting expensive plans against custmer ethics.So please disconnect my connect broadband immidiatly....

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Address: Panchkula, Haryana

Bill of the month of may wasnt paid by us. Then they disconnected our services of broadband in june still we have to pay bill of june month as well.
Without any services they are charging monthly rental and to disconnect services first need to clear bills.
Otherwise they will keep charging us.
Now i have cleared the bill.
But i really want my money back for june because of no services provided by them...

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Address: Mohali, Punjab, 160059

Hi I would like to disconnect my connect broadband and would like to know the process for the same

Customer care is having worst experience with connect and would like to discontinue our service

My internet service is not working from last 1 week and no one is bothering to take up the call but instead giving further numbers to call.

I hope if you issue resolving team is as good as the Sales team,...

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Address: Chandigarh, Punjab, 160101

I was having connect broadband and i have requested them to close it in january but they were just making excuses and generated another bill of january. Finally i got a call in february that we can close this connection and for that they told me to pay certain amount via paytm and which i did and i have record of it in my list. Then they said your connection is closed and now you will not get any call from us. After couple of days i got call...

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Address: Ludhiana, Punjab, 141001

I had face lots of issue with this company's services just because of snr speed issues.
My name nitesh sharma and my connect number is [protected].

Company know already that they have no proper snr in my location (141001) but they commit me 24 mbps plan in my house and also commit that they will provide upto 100 mbps plan further days as soon as they grow up but main problem is that suffer from to many problems in my...

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Address: Panchkula, Haryana

Hi,

My name is akash and this is regarding my connect broadband connection. I installed the connection last year in january and the connection was bery unstable. I made back to back complaints in february that my internet was not working and everytime the complaint was resolved stating that they came to visit and i was not home or they resolved the issue from backend, however, my internet was still not working. I sent them...

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Address: Mohali, Punjab, 140603

As i am proceeding to out side of town for couple of years therefore kindly de activate my no[protected] immediately. Outstanding bill amount may please be intimated so that this can be deposited along with apparatus.

This may please be treated as most urgent

Premendu roy
10-b angel apartment green enclave
Lohgarg zirakpur distt mohali punjab 140603
[protected]...

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Address: 147001

Website: connectbroadband services

Dear Sir
This is with reference to my fathers broadband connection disconnection as he has left India.The application was submitted to connect office Patiala on 22 Feb, 2018 and the broadband services were discontinued on 27th Feb 2018.
He was made to visit the office twice and misguided by the customer care executive there.He is a senior citizen 81 years old and a heart patient and has gone abroad for treatment.He was told...

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Address: Patiala, Punjab, 140401

Website: www.comeconnectzone.in

Dear team

My land line no. Is[protected] and i m requesting them to convert this combo dsl plan to simple phone due to unsatisfactory services of dsl.

But company is forcing me to have the connection.

Pls. Find enclosed the mails sent to team.

Mails are sent to customer care team and appellate. [protected]@infotelconnect.com; '[protected]@trai.gov.in'; '[protected]@holidaywala.net'; '[protected]@holidaywala.net';...

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I had make a request to connect to transfer my connection in july 27 and they transferred it on sept 16. On sept 17, my internet stopped working and they asked me to pay pending bill which i never owe. During the transfer period i haven't used the internet since i transferred from the location and took the equipments also. I asked customer care to check with the usage for that period which they didn't care about and obviously, they took the...

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Address: Chandigarh, Punjab, 160023

My name is karan verma, i am really very very frustrated with connect service. I have started a new connection 12 months ago. I am fed up with the connection issues from last 8 months regarding sometime network issue, sometime calling issue and sometime billing issue. I got a call from connect customer care who is employee at sec 35 connect office chandigarh regarding upgrade of my plan from normal to unlimited plan of same charges of rs....

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Address: Chandigarh, Punjab

Website: www.conncctbroadband.in

Sir i runni singh, i have a connect connection in my academy ashiyana colony derabassi. The no is [protected]. The connect agent connect it totally free.. We have to pay 2 month charges. But after that we don't need this connection. We called to connect costumer care for disconnect this connection many time on this no[protected] and[protected]. But they can't disconnect it.. The connection was closed but every month they sent bill but...

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Address: 160103

I was promised that i will get 4 mbps but i am only getting 1 mbps. Videos won't play and buffer all the time. The customer support said i can not disconnect before 3 months. It is just been few hours since broadband was installed but i am already disappointed. I want to disconnect this month only. Customer care executive harassed me over the call. I did not sign the contract anywhere. Please help to sort this out....

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Address: 160062

I am sunil kumar living in 100/11 phase-9 and my connect no is [protected]. My internet connection is not working from last 15 days and i have called customer care many times but they did not respond my request.

This time i am writing to you because me and my family are very hassle of this.

This is my humble request to you that kindly look in to this matter and take some suitable action against concerning authority...

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Address: Ludhiana, Punjab, 141013

Dear sir, i have paid my broadband wifi bill rs. 383 on 3 feb 2018 through net banking with reference no.[protected]igacvokve7. Above amount has been deducted from my account, but i did not receive any confirmation about payment. My wifi no. Is 500346. Please solve this problem. My mobile no. Is [protected]. And my house no. Is 13, passi nagar, pakhowal road ludhiana...

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Address: Chandigarh, Punjab, 160101

Want to disconnect my connect no. [protected]. Tried calling customer care but they are kind of stalling. Also, when tried to asked about the security they said it will not be adjusted into the bill. I mean for new connect they come to the home but for taking my security i have to skip my day job and go to connect office for getting a cheque that i have to submit in the bank.

I am suddenly shifting to delhi how can i go to...

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Address: Chandigarh, Chandigarh

Website: Connect broadband

I got connect broadband connection from sector 35 chandigarh. This lady ms deepika gave me an offer of rs 2200 saying it included 3 months bill as well as landline installation charges. But then refused to have a landline and asked them to refund the 550rs that they said is the installation charges. The customer care told me that it would adjusted in my 4th month bill. But now iv got a bill of the month december that has not been adjusted....

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Address: Mohali, Punjab

My account no - 3106489, i was give last settelment amount of rs.1300 at your care office for the disconnection of your services but they not gave me any noc, but your asset (Modem) still i have, and your agent or executive not came to pick their assets from me, but now i get calls from your company agents about that my account is still running and my bill amount is rs. 1600 something still outstanding but i was not use your services a littel...

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