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South Bengal State Transport Corporation [SBSTC] Complaints & Reviews

www.sbstc.co.in

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Updated: Sep 1, 2024

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Bad 😕 It seems that South Bengal State Transport Corporation [SBSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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South Bengal State Transport Corporation [SBSTC]

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South Bengal State Transport Corporation [SBSTC] reviews & complaints page 33

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Address: 713104

Website: Sbstc

Dear sir,
at time of online booking through internet banking for ticket from burdwan to kolkata esplanade (Ref no. Gsbi[protected]g0cdqohq20) i have not got any tiicket but my a/c has been debied.
so i fervently request you kindly refundthe amount rs.170/- as fer as possible.
thanking you.

yours faithfully

bireswar kundu
f/o-upasana kundu...

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Address: North 24 Parganas, West Bengal, 700056

Website: www.sbstc.co.in

Dear sir

With due respect i would like to inform you that you have taken a good initiative of online ticket booking system sbstc but the helpline and customer service is very poor. I booked a ticket (Rs. 160 ticket attached) from esplanade to asansol on 5/6/2016 and my travel date was 6/6/2016 at morning 5.30 am boarding from dankuni. As there is no contact number or bus number in the ticket i called the helpline number (Obtained...

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Address: Burdwan, West Bengal, 713304

Website: www.consumercomplaints.in/new_com

Today around 7:20 am in the morning a bus, no. WB 39 B0022, was crossing Bhagat Singh signal at Asansol when the signal was red. In the meantime while I was in opposite direction and was crossing the road, the traffic signal being still red, the bus no. already mentioned above breaking the signal rule rashly drove up to me. I consider myself fortunate enough that got saved from such a massive accident which could have taken my life today....

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Address: 713102

Hello,
Please be uninformed i was travelling from burdwan to karunamayee today (17 th may, 2016) bus timing - 6.50 a. M. Bus number-1044.

I am a regular passenger of sbstc but never faced this kind of situation before. The driver was extremely rude and doesn't know how to behave with a lady passenger. The bus route of karunamayee is supposed be via by pass then karunamayee. But this time driver didn't even bother to...

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I am a lady and i was the passenger of bus no 39a 1634 which was depart from city center durgapur at 3.30 pm on 08/04/2016 my ticket no is cc 0440891.Seat no 24. Bus destination was esplanade but at 8.10 pm the bus driver and the conductor suddenly stop the bus before 2nd hooghly bridge in a dark and silent place and said the passenger to left the bus, and said the bus will not go to esplanade depot due to some unknown problem. But i know...

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Address: Kolkata, West Bengal

Dear sirs;
On 18.03.2016 I have booked two tickets from Karunamayee to Burdwan for journey on 22.03.2016 at 16.00 hrs. Accordingly Rs.180/- was debited from my Account without confirmation of booking. In this connection I had sent two mails at query.sbstcbooking.co.in on 22.03.16 and 24.03.16 but not received any response from them. I had to booked further for the said journey for which Rs.180/- was debited from account furher.br...

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Address: Hooghly, West Bengal, 712235

Today 22/3/16 Conductor of SBSTC bus, no WB 39A 3027, of Asansol - Kolkata route has misbehaved with me.. He tears my headphone badly.. When I asked for penalty then he is refusing to give.....

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Address: 700091

Website: www.sbstc.co.in/contact_us.php

I booked an online ticket..but as the same ticket number was given to another person so my ticket was told invalid by the SBSTC ticket counter.And i was being harassed and was being told to book another ticket. My ticket details is as follows:-
Your TicketNo:L[protected] ServiceName:BURDWAN-KORUNAMOYEE-12:30 Journey Date:23/01/2016 Passenger Name trisha.panda. DeptTime:- DeptPlace:BURDWAN SeatNo:29 Fare:80 ServiceCharge 10, Thank...

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Address: 713303

Website: Www.online.sbstcbooking.co.in

Dear Sir/Madam, Today evening at 7.29pm my bank account has been debited but ticket haven't booked so please I wanted my money back as soon as possible my email id is [protected]@gmail.com and my registered mobile number is [protected] kindly look into the matter and please try to solve as soon as possible. Thanking you, Ashwini Shrivastav...

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Address: Kolkata, West Bengal, 700091

Website: www.online.sbstcbooking.co.in

Hi, On 25.12.2015 I booked a SBSTC bus NON AC ticket from DURGAPUR to KARUNAMOYEE, Seat no- 37 and made online payment for bus ticket of Rs.140/- through my HDFC Debit card and payment done successfully and successful message I have received in my phone but my transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done...

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Address: Bardhaman, West Bengal, 713205

Amaka puro puri harassment kora holo aj.oi khn a ja ticckt dai tar behaviour akdm baza.amaka aj ticckt diya hoi nii.ami karon janta chai la bola nii kono.i am still crying because amar bari aj jai korai hok firta hoto.bt ora amai kono ticckt delo na.ami jodi help korta parban na too bola din.ami r life a kono din sbsts a bus a chap bo na.this is my contact no.[protected].plz plz help me.ami odar sasti chai.i rqst ted u plz hlp me sir...

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At Burdwan Nawabhat Bus stand on 5th Dec 2015 due to link failure advance booking was cancelled. I was there to avail 2.10 pm bus to karunamoyee. As usual booking staff was very reluctant to answer any query. After repeated request he said take yr seat in d bus ticket will be available there. At the bus contractor told me u can choose any seat. I hv seated and bus started. But at ullhas another bus stand of the Burdwan city one passenger...

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For that reason we missed the bus from malancha bazar. 10 tickets reserved for us..when we contact with them they said sorry, please come to garia dipot.then we went garia dipot to catch the bus by 2autos. 3 families 10 members including 4 ladies 2children. at that time heavy raining in garia. then our bus went to esplaned with some problem. after that our bus went to howrah dipot for repairing. but its tyere was punchered. after repairing...

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Address: Bankura, West Bengal

Illegal fare for 1st year student of bankura christian college . As i am the student of 1st i dont have the College I- Card . I told the conductor but he refuses to give me consession and behave rudely.so, i request u to kindly accept my complaint and take some major step against this matter......

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Address: Burdwan, West Bengal

i am traveling in sbstc bus from asansol to kolkata (3.35 bus from asansol) and this driver has no skill of smooth driving. i am afraid of my well being in this bus. i urge the organization to take this issue a serious one as i am not comfortable at all in this bus. and i dont think so that i am going to travel again in sbstc.
regards
misbah rahman
[protected]...

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Address: Kolkata, West Bengal

Ticket no[protected] bus no WB 30A2918 this bus are arrived in durgapur CT center and stopage all places any like a one passenger resive army gate 3 and he going to galshi conductor was not give ticked this passenger and one passengr pickedup bypass whay sbstc are not maintain our rules. And other passengers asked conductor why u stopage other places than conductor give answer that's my personal mater and if you are interested...

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Address: Kolkata, West Bengal

This is to draw your attention that the driver of the bus Wb-02 3576 was driving recklessly on Friday 15th May 2015.The bus almost tilted on number of occassions.The bus left Karunamoyee at 7:15 pm.The driver was continuously chatting with his friends, he had minimum focus while driving.On being told to concentrate instead of chatting he behaved weirdly.The passengers at the back were at utter discomfort.Passengers objected several times.He...

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Address: Kolkata, West Bengal

Ticket No # BB2598658 Bus No # 0357 Journey From:Kolkata Journey To: Ranichak DOJ: O9.03.2015 Seat No # 16 Ticket Booking Time:9:48:23 Departure Time:10:00 AM Dear Official, With reference to the above details, I would like to inform that on that journey date self had requested Esplanade ticket counter booking staff to allot one window seat in the front portion of the bus.But when I came to know that the same had not booked...

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Address: Bankura, West Bengal

With regret I like to draw your kind attention to the following for favour of your kind information and taking necessary action:- that, I was insulted by Sri Mohimaranjan Banerjee, one of the Conductors of SBSTC, Durgapur, Bankura to Karunamoyee down tip Bus no. WB39A-9509 on 13/11/2014 at 6.30 P.M. while returning home availing the said bus. that, the behavior of the conductor was not good, even he used some ugly words/ abusing language...

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Address: Bankura, West Bengal

I work in a Software company in Kolkata, today, Oct 17th, I caught the SBSTC bus in Beliatore which departed from Bankura at 1.10pm. I asked the bus conductor for a sit as I had to come karunamoyee. The conductor ask me to in 13th number sit and took 140/- for fare. I asked is the fare 140/-? he replied YES I sais OK. Now when the bus arrived to Durgapur the conductor says that I have to sit in 12 number sit. When I asked why, he replied...

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