Claimed

Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Mar 8, 2025

Complaints 1971

Resolved

904

Unresolved

1067

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Titan Company

Having problems with Titan Company?

File a complaint and get it resolved by Titan Company customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Jewelry & Watches

Titan Company

Recently resolved complaints

View all complaints

Mis selling/ misleading

Golden Harvest scheme in tanishq GH 118095011 Kindly refund my money

Discount coupon not received

Most useful reviews

exorbitant cost for replacing a battery

replacement button cell for my titan wrist watch (model no.162 yaf)

Featured stories

Cheated with duplicate product

Refund for rs 960

Titan Company reviews & complaints page 10

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Hyderabad

Hi, i have purchased Titan smart watch in hyderabad and after few months watch is not starting. i have submitted for repair in kukatpally hyderabad nearest center on 23.12.2022. It has been a month time and no response. They are telling show room incharge at jubliee hills has family issue, surprise to see the response. they should arrange an alternative way and should not keep customers keeping waiting for these many long days. Price of the...

Helpful

Found this helpful?

Write a comment

Address: World of Titan, 43/44, 4 roads, Chamundi complex, Salem, Tamilnadu

Dear Sir/Mam

I have purchased FASTRACK WATCH on 24/12/2022 price of Rs.2120/-, but within a month my black colour metal strap faded, when visited showroom they said cannot claim warranty and go complain anywhere can't replace the item. Attached photos of watch and bill....

Helpful

Found this helpful?

Write a comment

I bought two titan watches yesterday from your store, World of Titan, Manuelsons building, round west, Thrissur, kerala 680001. Total amount Rs 8950/- date 16.01.2023, Invoice no 23TTKS[protected]. Invoice copy attached

Today, since I had some change of mind regarding the product, I went to the same store to exchange the product with some other model watch.
I selected two other watches for a total amount of approx Rs...

Helpful

Found this helpful?

Write a comment

I bought two titan watches yesterday, from your store, World of Titan, Manuelsons building, round west, Thrissur, kerala 680001, .

Total amount Rs 8950/- date 16.01.2023, Invoice no 23TTKS[protected].

Today, since I had some change of mind regarding the product, I went to the same store to exchange the product with some other model watch.

I selected two other watches for a total amount of approx...

Helpful

Found this helpful?

Write a comment

Address: B1 404 the crest

Email is bene sent but no action taken...

Helpful

Found this helpful?

Write a comment

Address: #289, DASHMESH COLONY BEHIND HOTEL JJ CROWN, PATIALA ROAD, ZIRAKPUR

I have written mail, contacted customer care, and visited the regional titan watch centre sec-17 chandigarh many times but to date no positive response from titan customer care/ authorities....

Helpful

Found this helpful?

Write a comment

I bought a finger ring from tanishq but they are not providing the services properly i want to make a order for new ring but employee of the tanishq instead to give this option they just modified my ring.

At the time of modification they told they will add extra gold but they didn't add any gold they just enlarge the ring without our concern.

Before modification they told they will some mg gold will loss but...

Helpful

Found this helpful?

Write a comment

Bought the Tanishq on feb 2022 worth app 280000 from Tanishq Jewellery - Hoshiarpur, Phagwara Road. But started wearing on 10 december 2022 on the date of my marriage. Just after one weak of wearing the ear rings turns black and the ear ring pin is also titled from the beginning.

I am disappointed with the product performance just after one week of wear. I need the full detail explanation as my hard earned money over it. I...

Helpful

Found this helpful?

Write a comment

Address: Kothar atreet, Parangipettai cuddalore Tamilnadu 608592 Cell-8516082408

I ourcgased this Titan analog Neo watch on 18.06.2022 but with in this period my watch day setting nob has been got damage and water ingresing inside the dial .
What to do ?...

Helpful

Found this helpful?

Write a comment

ACCOUNT DEBITED BUT NEITHER BENEFICIARY'S CREDITED NOR AMOUNT REFUNDED
debited by Rs5000.0 on 18Dec22 transfer to TANISHQ/TITAN Txn ID [protected]...

Helpful

Found this helpful?

Write a comment

Address: F6, Rajiv nagar, new vip road

Ridiculous service, i recieved from your company, actually I purchased one bracelet from nearest tanishq showroom, after 2 months only, colour are getting light than i gave for replacement they took 1 month for that, then also they are providing me different Meena work gold bracelet.
I NEVER RECOMMEND THIS COMPANY TO ANYONE...THEY ARE WASTING OUR TIME NOTHING ELSE .. YOUR COMPANY ONLY MAKING FOOL, BY SELLING WRONG PRODUCT.
br...

Helpful

Found this helpful?

Write a comment

Address: Bettiah

I Ramchandra Prasad mob no [protected] taken a golden harvest plan of 5000Rs in Dec 2021. My plan was canceled in June 2022 but my money not refunded till now. I am trying since 6 months. Poor or casual response from tanishq bettiah....

Helpful

Found this helpful?

Write a comment

Address: Kochi

I raised a complaint with titan about a bad experience at Titan Store Lulu Mall kochi. But surprisingly even titan customer care is not at all responding to the complaint I raised. I registered complaint to Titan on Nov 25 and till now there is no response from them even after following up may times during this period. The complaint was reported to support emails [protected]@titan.co.in, [protected]@titan.co.in, [protected]@titan.co.in. The...

Helpful

Found this helpful?

Write a comment

My friend gifted me the older version of this watch 1 year ago, she ordered this watch from Titan’s app I really liked the watch but after sometime like before 2 months from now the watch was getting fog inside it and there was 2 years warranty on the watch so I went to the service centre and showed them the issue, they told me that it would be fixed in 1/2 weeks but I waited for a whole month later on I collected the watch went home and...

Helpful

Found this helpful?

Write a comment

I had purchased premium range of eye glasses for myself in Feb 2021. I was pushed towards the premium coatings on the same promising scratch resistance, eye comfort hence i ended up buying one of the most expensive pairs of eyeglasses at 12865/- . The photochromatic coating started wearing off just after the completion of warranty period. After few weeks now appearance of wear spots started hence now the spectacles have become completely...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have purchased a smart watch of this company but after 21 days phone is dead. I have contacted several times by phone and email but they did not response. My Ticket number aginst is TKT-[protected]...

Helpful

Found this helpful?

Write a comment

Address: B 6 NALINI PARK MANJALPUR B H SHREYAS HIGH SCHOOL

We had your golden harvest plan in the name of Daya Ben Desai. The maturity date is second august 2022. Monthly installment was rupees 10000, account number is[protected] . We had been at your Tanishq showroom at Vadodara Alkapuri branch, on 6 November 2022. Purchase the ornament against the amount credited in Golden harvestment plan. So we have booked one ornament and on same date rupees 56000 where also deposited in your showroom. It was...

Helpful

Found this helpful?

Write a comment

Address: B 6 NALINI PARK MANJALPUR B H SHREYAS HIGH SCHOOL

We had your golden harvest plan in the name of Daya Ben Desai. The maturity date is second august 2022. Monthly installment was rupees 10000. We had been at your Tanishq showroom at Vadodara Alkapuri branch, on 6 November 2022. Purchase the ornament against the amount credited in Golden harvestment plan. So we have booked one ornament and on same date rupees 56000 where also deposited in your showroom. It was also inform from your staff member...

Helpful

Found this helpful?

Write a comment

Address: 191-r, Gurdwara Shaheedan Rd, Near Gulati Chowk, Pritm Nagar, Model Town, Ludhiana, Punjab 141002

Model town, Ludhiana tanishq store asking for 45k for an earring which costs around 37k online and I also confirmed the same on other Tanishq stores.
Kindly take strict action towards such people who spoil the store's image....

Helpful

Found this helpful?

Write a comment

I had invested 15000 via digital gold in Tanishq under name Shuchi Parashar, mobile number -[protected], pan-aqepp5737b.The app got updated and now my investment is not showing also my account name changed to ranjoo rasoi .Have complaint multiple times via mail, chat but no response.please help...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR