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Titan Company Complaints & Reviews

titan.co.in
2.4
Updated: Mar 8, 2025
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exorbitant cost for replacing a battery
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replacement button cell for my titan wrist watch (model no.162 yaf)

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Titan Company reviews & complaints page 11

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B
birdeep
from Guwahati, Assam
Nov 10, 2022
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Fraud bill making

They charge me extra 4000 for unwanted parts for my watch...
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B
birdeep
from Guwahati, Assam
Nov 10, 2022
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Fraud bill

Address: Radhika Dee Bee Grade 6 Mile, Panjabari Rd, Guwahati, Assam 781022

My watch is broken 7 days after buying.i give it to my nearest service center, they charge me 4000 rupees extra for my some unwanted parts....
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A
Alok Som
Oct 27, 2022
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Watch not delivered, money paid in advance

ORDER NO: HEL[protected]
Titan Men Edge Round White Watches

I have ordered a watch through https://www.helioswatchstore.com/ on 5/10/2022 with payment made as advance.

but till date it is not delivered but the website shows the said order as completed without even delivered.
I have sent them mail, whatsapp also but not received any response.
i have tried to contact them on Twitter and called...
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P
psaxena14
Oct 25, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
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Defective titan smart watch under warranty and is not replaced

Address: Bengluru
Website: corpcomm@titan.co.in

Reference:Ticket No, [protected] Dtd. 08/09/2022
Defective Titan smart watch was purchased on 8th May 2022.After lot of persuasion and communication with Titan team, they sent WRA coupon of Rs 8995 against replacement of defective smart watch on 28.Sep 2022 to the Titan store located in Ambuja city centre mall Raipur.
Titan store refused to give new titan smart watch because WRA coupon is not admissible on discounted price .br...
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S
santanumandal
Oct 24, 2022
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Defective leather strap of police watch

On September 25, 2022, I bought a wristwatch from the Police Company at World of Titan, 12/1B Lindsay Street, Kolkata, 700087. The item's PL 14692JSR61 POLICE number. But after 25 days, I realised the leather strap paste was faulty and unusable. I went to the Titan World Barasat service centre to express my dissatisfaction with the leather strap's pasting and ask for a new strap. the token number the said service centre provides is 1110....
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M
Madhu4282
from Pune Metropolitan Area, Maharashtra
Oct 23, 2022
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Product - bangles bought and had repaired

Address: Pune - bund garden, Pune, Maharashtra

Hi,
I am a regular customer of Tanishq.
With the highest quality standards for its customers that Tata lives by, I also believe as much in the products and services provided by Tanishq. However my experience in my last purchases along with some repair that was carried out has left me totally disappointed and dissatisfied with Tanishq. Pls note when it comes to jewellery we spend lacs of rupees and when what is shown and what’s...
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I
IshaMore
from Hyderabad, Telangana
Oct 18, 2022
Nov 8, 2022
This thread was updated on Nov 8, 2022
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Golden Harvest Scheme - 1 month investment deducted but not registered or refunded

Address: Tanishq, F8G4+R5V Near, Plot no 197 SSP Castle MIG Huda Complex, GNT Circle, HUDA Layout, Nalagandla, Hyderabad, Telangana 500019

I invested in Golden Harvest Scheme from Tanishq on September 30, 2022 for INR 5000 per month starting September 2022.

I paid the amount via GPay though QR code shared in the Tanishq Store situated at F8G4+R5V Near, Plot no 197 SSP Castle MIG Huda Complex, GNT Circle, HUDA Layout, Nalagandla, Hdyerabad, Telangana 500019):

Date: September 30, 2022
UPI transaction ID:[protected]
Paid to: Tiitan...
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S
sunilesh
Oct 18, 2022
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Damage product.

Address: Bibwewadi, Pune

I had purchased Mot Blanc on 1-10-22 but i received Damaged product same was communicated to customer care vide complaint no. TKT[protected] dated 7-10-22.

i had called to Customer care 3-4 times every time they said i will escalate to senior.

i want refund immediately...
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S
Sweta Sahini
Oct 17, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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#Employee_Misbehaviour

Address: Manama

Extremely disappointed with your service the tanishq...I didnt got proper service and responce from your staff at Ahmedabad Tanishq showroom staff. Her name is Ms.Priya Gupta and such arrogant lady, but it is first time in my life got such a bad experience even after being genual customer your staff person so aggressive to hit the customer instead of provide solution...I didnt expected the same from Tanishq.

I will never ever...
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B
Bal Gautam
from Sonipat, Haryana
Oct 16, 2022
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Regarding Lucky Draw

I started depositing EMI in TANSHIQ on Dec 2021 for ten months. TANSHIQ sales person said that after introducing EMI we are providing many offers like discount on customer's birthday and anniversary and lucky draw. But even after 10 months of EMI Tanshik, there is no lucky draw. When I withdraw my amount after 11 months they started lucky draw. It's not fair to me. I am not satisfied with Tanshik. Since last 10 months I am waiting for lucky...
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R
Richard mistry
Oct 14, 2022
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Potential scam using your name.

Sir/ madam
I have received following link which claims to give diwali gift of rs 6000 if i share this link to 5 group or 20 friends on whatsapp. I would like to know whether this is true or it is false or scam. The link is given below. A quick response will be highly appreciated. My email id [protected]@gmail.
The link
http://futurecertification.cn/Tanishqws-aq/tb.php?hk=aq[protected]
Thank u.
Richard...
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M
manisha gehlot
from Jodhpur, Rajasthan
Oct 9, 2022
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Unclear policy

Address: BEAWAR AJMER

I was purchase a mangalsutra on my first wedding anniversory from beawar branch on 27th nov 2021, and your executive explain me a policy of harvest plan at that time no one have a enuf time to read a complete terms and conditions, executive expalin that if you want a money back you can take it back and we will issue you a profit vocher that can be used in future and you can also use it for saving purose.
When after 10 month of this...
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G
Geeeeeeth
Oct 7, 2022
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Refund not received even 2 months after cancellation

Website: www.titan.co.in

I have ordered Reflex 3.0 Dual Toned Smart Band in Midnight Black & Grey Accent (SWD90067PP03A) worth ₹ 1795 and Reflex Smart Watch with Silicone Black Strap (68024AP01) worth ₹ 3995 on 22/08/2022 through World of Titan mobile app.

The order ID is 7392356.

Even after two weeks the product was not shipped. So I cancelled the order.

It's been nearly 2 months and I haven't yet received my refund...
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A
Ashwin Sujith
Oct 7, 2022
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About Refund

Address: House No: 35, Rock Valley Housing Colony, Kolagappara, Wyanad, kerala,

Order id : 7648443

When will i get my refund back to my original payment method ? This is my 4th worst pathetic poor experience with Titan. Same watch four times got cancelled from your end. If all the watches is getting cancelled like this then why you are doing this ? Now again in my life i will buy anything from fastrack or suggest anyone to buy anything from fastrack. Very Poor.

When will i get refund....
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S
sumeshsadau
Oct 6, 2022
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In-appropriate response and no resolution

Address: Titan Eyeplus store, Titan Eye+,# 9/2183/4, Near Malabar Watches, Opp to HDFC Bank, Sasthamangalam, Thiruvananthapuram - 695010

Thoroughly disappointed by the service and behaviour of the staff.
Recently i bought a spectacle from titan eye care (Titan Eyeplus store, Titan Eye+, # 9/2183/4, Near Malabar Watches, Opp to HDFC Bank, Sasthamangalam, Thiruvananthapuram - 695010) for my mother who is about 80 years
Since they live in Trivandrum and i am located in chennai, i did not want to take any chances and i trusted the tata group companies ( i still do...
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D
diwakar parihar
from GWALIOR, Madhya Pradesh
Oct 6, 2022
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Wristwatch titan edge

Address: BHOPAL
Website: www.titan.co.in

I have purchased a titan edge watch model no nn1595ql01
dated[protected] of worth more than 8-9ooo rupees from titan showroom at DB city mall Bhopal with a warranty card of 2 years.
Further, during this year's 2022 rains in the month of June-July my watch suddenly stopped working, as it was under warranty we went for its service. First, they told us to deposit the watch to another outlet of titan at RoshanPura, Bhopal, once...
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M
Monazone@gmail.com
Oct 3, 2022
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Grievance - Mentally harassment, Pathetic dealing with customer

Address: Ambedkar Road, Ghaziabad

This is related to our dealing with your store located Ambedkar Road, Ghaziabad UP. This store has the pathetic staff which I have ever dealt.

I have paid the amount 23134/- on the 01st October for an ornament which my wife bought plus we had some gold for exchange. This store manager Mr. Manav Thakur is claiming that they did not get the amount credited to their account hence cannot give the ornament. Somehow on request of...
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L
lavkushtek
Oct 3, 2022
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Shareholder discount coupons not received

Hi

As per last email received on 5th august. I was suppose to receive coupons but haven't received yet

Please share shareholder discount coupons at earliest to my registered email address.

DP Id[protected]
Demat no - [protected]

Regards...
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P
pillai2
Sep 30, 2022
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After sale support

I have purchased a wrist watch from Titan World CCNB Rd, Erezha, Mullakkal, Alappuzha, Kerala 688011 on 30/08/2021.
Model No. NM90098QMO1 DATE OF PURCHASE 30.08.2021
I started using the watch only on 6/9/21 the day I was travelling abroad, I noticed the watch was having issues when I reached
Dubai the same has been reported to the Titan world, the issue was it was either stopping in between or running slow which I couldn't...
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R
Rachna1975
from Noida, Uttar Pradesh
Sep 29, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
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Unethical Brand and never believe in solving customers complaints majorly involved in money making Business cheating customers

Really pathetic I purchased one product online order ID 7523193 after proper discussion on call and I have multiple call records to proof my case the product cartage and dull diamond quality was issue and I wanted to exchange or return product these people are teaching hygiene lesson and told to visit store for exchange within 7 days and I visited and store denied exchange and said its online purchase exchange online I place online exchange...
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